The Hollies

9 & 11 Fox Lane, Palmers Green, London N13 4AB
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23 Reviews
  • The Hollies, London
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Care Provided by The Hollies

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tracy Simcox (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Easy parking on the home's forecourt.


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The Hollies Reviews (23)

Total of 23, showing 21-23

Over all time The Hollies has 23 reviews.

Overall Experience

  • 16
  • 7
  • 0
  • 0
  • 0

Date Published

23
0
0
0
23

Review from Andrew J (Son of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tha management and staff at The Hollies are extremely helpful and have empathy towards how we feel about our mother's wellbeing. They all show great enthusiasm in the love they give our mother.


We're most grateful and highly recommend all at The Hollies.


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Review from Stuart C (Son of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home for my mother, who loves it here. Very good standards of hygiene and care, warm and friendly staff without exception.

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Review from Jennifer G (Daughter of Resident) published on 21 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hollies provides a caring environment for its residents and is sensitive to their needs. Staff are proactive and attempt to tailor provision, wherever possible, in order to meet both residents' and relatives' requirements. When issues do occur (as is inevitable) problems are dealt with swiftly and
efficiently.

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Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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