Langley Court Rest Home

9 Langley Avenue, Surbiton KT6 6QH
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9.6 30 Reviews
  • Langley Court Rest Home, Surbiton
Langley Court Rest Home, based in Surbiton, offers a bespoke environment for people who are older and need extra care and support.

All carers are highly qualified, carry out person-centred care and have a loving and compassionate approach to their work.

The care home is committed to promoting equality and diversity and has a friendly and welcoming atmosphere.

For a snapshot of the care home, do visit the 'Virtual Tour' found on Langley Court Rest Home's Homepage!

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Care Provided by Langley Court Rest Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Langley Court Rest Home Ltd
  • Person in charge
  • Iqbal Hussain (Registered Home Manager)
  • Admission Criteria
    • Social Services (Local Authority), Private, NHS referrals
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Langley Court Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,225 – £1,280
    • Self-Funded Residential Dementia Care £1,225 – £1,280
    • RESPITE Self-Funded Residential Care £1,225 – £1,280
    • RESPITE Self-Funded Residential Dementia Care £1,225 – £1,280

  • Fees for rooms with wash basin facilities only are charged £1225 per week.
    Fees for rooms with en-suite facitilies (limited number) are charged at £1280 per week.
  • (these prices are only a guideline, please contact Langley Court Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Home provides on site parking for all


Langley Court Rest Home Reviews (30)

Total of 30, showing 1-20
9.6

Langley Court Rest Home has a Review Score of 9.6 (9.631) out of 10, based on 15 reviews in the last 2 years. Over all time Langley Court Rest Home has 30 reviews.

Overall Experience

  • 24
  • 5
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  • 1

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30
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Review from R H (Son of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my intention to write a perfect review. When my mother first moved to Langley Court she (like many) was very reluctant to go to any care home. Early on she was a bit grumpy and the new way of doing things took some getting used to. Early on there were "imperfect" staff members. Now she is very
happy. We are always touched, moved even, by the love that the staff show to here and the diligent care in every respect. 100/100 from me!!

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

I thank you for your kind and generous review, this is most welcomed! It is very encouraging to see the transition and journey of Mum since her placement commenced with us - very reassuring and comforting to see. May this continue. On behalf of the Home I thank you for your ongoing support and trust in us.


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Review from M S (Cousin of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is the best. The staff are amazing - always tending to the residents with their best interests at heart. It all comes from the manager who is excellent at his job. I'm so happy my cousin resides here.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Dear M S. Thank you for your kind and thoughful review. It is very reassuring to hear you are pleased with the ongoing care and support given to your cousin. It is our absolute pleasure and joy and I thank you for your continued belief in us! Thank you once again.


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Review from Gary L (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a bout of pneumonia, our 95-year-old Dad was transferred to Langley Court from Kingston Hospital as a step-down for four weeks, prior to going home. Unfortunately, the pneumonia and his advancing Alzheimer's had taken a greater toll on his health than was initially thought and he was assessed
that he needed full-time care going forward. The question was does he stay at Langley Court or somewhere else? As his family, our visits to Langley Court answered that question. We could not fault Langley Court, the set-up, cleanliness, staff/residents ratio, and the attentiveness, compassion and respect shown by the care staff were excellent. We knew Dad was in the right place, he was happy and well cared for. We have no hesitation in recommending Langley Court to anyone looking for a rest home to care for their loved ones in their later years.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughtful review of Langley Court. I am very pleased to hear we have been able to provide the care and support needed by Dad much to the satisfaction of yourself and family. It has been our pleasure caring for Dad.


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Review from K F (Granddaughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never seen anything but love, care and pure hard work from every single staff member. Going through one of the toughest times in my life. The staff looked after me and my family above and beyond. I cannot express enough of how amazing they looked after my dear Nan. I am so thankful for everything
they have done. Every day and night the care all members of staff have for all the residents is unreal. I will never forget how amazing they have been and made an awful experience so much nicer to deal with. Thank you so much.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughtful feedback on Langley Court, its staff and our treatment of all during such difficult times. Langley Court is built on the strong relationships between us, our residents and their loved ones and I am very pleased to see this take place concerning your Nan. It's also an opportunity to thank you as a family for your ongoing commitment, and support of us and I am confident Nan is thankful for the devotion, love and care shown by the family. It's very comforting for us to see such concerned family and you are most welcome. Kind regards.


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Review from R D (Son of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Langley Court Care Home in June 2020 after being diagnosed with Alzheimer's. She was unable to stay in her own home due to wandering. The staff at Langley welcomed her and had to put up with her wanderings and escape attempts with professionalism and compassion.
After
a spell in hospital with a severe infection, the staff looked after her extremely well, tending to bed sores developed in hospital and then giving her excellent care for the next two years whilst she was immobile. I thoroughly recommend this home.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

I sincerely thank you and your brother for considering and placing Mum with us. A journey that was challenging at times though, with your support and understanding, we overcame many hurdles! Thank you for your continued support and trust in Langley Court. Mum was a unique individual who positively impacted all our lives. It has been an absolute from us all supporting and caring for Mum.


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Review from R B (Son of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Langley Court is excellent. Staff are warm, friendly and very attentive to residents' needs. If my sister or I have questions about our mother's care, the staff are very happy to answer. We are so pleased that Mum is so well looked after. We know she is in safe hands.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your positive feedback, much appreciated. We value your thoughts and views of the Home and manner in which mum is cared for. Thank you once again.


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Review from H P (Wife of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A charming old Victorian building and was very welcoming on the first visit to see accommodation and talk to the manager who gave us all we needed to know re charges, night time care staff and put our minds at rest, therefore no concerns. This was a first-time respite stay at Langle Court, altogether
a very good one.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Firstly thank you for your time and consideration given to Langley Court in providing a safe, homely environment and meeting the care and support needs of your loved one. It was a pleasure providing respite care and we do hope to welcome you again to Langley, should you wish. Kind regards.


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Review from S F (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is at Langley Court Rest Home and has been for a couple of years. We can only praise all the staff for excellent care, every single staff member is wonderful, caring, compassionate, understanding and patient beyond expectations. We couldn't have wished for a better home for our wonderful Mum.
Whenever we come, she and all the residents always seem happy so that makes us happy, as we love our mum so much. Amazing home.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughful review. We are touched by your comments, and we hope to continue to provide quality care and support to Mum. It's encouraging to hear your views of the home, and I thank you and your family for your ongoing support, this is most appreciated. Kind regards.


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Review from P B (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care and attention our mother receives from the staff at Langley Court. The staff go above and beyond to make Mum feel comfortable and cared for. Excellent attention to detail and we are always informed of any changes. As a family we feel lucky to have found Langley
Court for Mum.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you very much for your kind and thoughtful comments. It is an absolute pleasure supporting Mum and working alongside you and the family! We are very grateful for your ongoing support of Langley Court.


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Review from J S (Daughter of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had dementia and Langley Court staff were excellent with her care and hygiene needs. There was always a happy and warm atmosphere and communication excellent.
The staff are professional but more importantly empathetic towards the residents and their families.
I have no hesitation in recommending
this rest home.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughtful feedback on Langley Court. It's been an absolute pleasure of the Home supporting and caring for your mother. A wonderful lady and a unique individual! Please do visit us, you are most welcome. Kind regards.


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Review from S T (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been with this care home for the past three years.
Caring staff understanding management.
Overall, I am pleased with the care home.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughtful feedback concerning Langley Court; this is most appreciated. I do hope we will continue to work closely in providing quality care and support to your mother. Yours Sincerely, Iqbal


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Review from Barrie O (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Impressed with all staff. Kind, friendly considerate and caring. Mum has settled in after three months. Enjoys the food which, is well prepared and especially the cups of tea. Room and commercial areas are kept clean at all times. Commendable.

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Review from Helen B (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear mum has been a resident for almost two years. She has recently had another trip to hospital but thankfully, is back in the safe and warm home, she is so happy in.
The staff at this home are outstanding in mine and my sister's opinion. They all literally display such genuine warmth and kindness,
at all times, to Mum. Kindness and compassion are in abundance here, to all the residents, whatever their needs and we are very happy knowing how well she is taken care of. We visit very regularly so are fully aware of all aspects of care needed, and we're so pleased to say that we are fully confident that our mum is in a very safe and loving environment.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind and thoughtful words, this is most welcomed. It is a pleasure providing care and support to Mum alongside the ongoing support of family. I will make sure your feedback and thoughts are shared with the team. Our sincere thanks for your feedback.
Kind regards
Iqbal


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Review from Carol R (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed and taken to her room for respite care.
All staff very polite and caring, and made us feel welcome and secure.
Room well equipped and clean.
Food excellent choice.
Mum had a haircut, which was really nice.
Had a follow-up call when Mum came home to see how she was settling
in back home.

Reply from Dinesh Patel, Proprietor at Langley Court Rest Home

Many thanks for taking the time to review our services. I am thankful and grateful that in these challenging times we have good management and a good bunch of staff. Respect, kindness, decent food, a clean home, and love is all senior citizens need and we try hard to meet everyone's needs.
Director


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Review from Paul F (Son of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at the Langley Court Home in 2023. I visited him at the home several times; he had settled in well and was happy living there. The home was clean and tidy and had a pleasant atmosphere, and the staff were attentive and caring, dealing promptly and effectively with my father’s
requirements.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind words and reflection of the Home. It was a pleasure supporting your father during his period of stay at Langley Court. Should you require any further support please do not hesitate to contact us. I wish you all the best for the future. Kind regards


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Review from Mark H (Son of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Please note these people lie. My mum has fallen about four times, the last time she broke her hip and had to have an operation to fix it. She will be in hospital over Christmas, the nurse said when x-rayed she has done a proper job of breaking it, they also said she has pressure sores, and they feel
that may be neglect. We had to get the police involved, as the manager said the attendant stopped her from hitting the floor, the hospital has issued a safeguarding concern. They told the police the CCTV does not work.

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Review from S W (Daughter of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a few weeks.
The care was amazing there, they looked after him so well.
Very friendly and kind, amazing staff.
Know how to care for dementia and other disabilities.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

It is wonderful to see a review completed by yourself. Thank you very much for your kind words. It was an absolute pleasure providing care and support for Dad. Do hope he is doing well! Please do stay in touch with the Home should you require any support. I wish Dad and family all the best for the future. Kind regards.


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Review from Nicki P (Friend of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and neighbour went into Langley Court Rest Home a year ago and has been very well looked after. She has been very happy.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Dear Nicki, thank you for your feedback. This is most appreciated.
Regards, Iqbal


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Review from Kathie W (Friend of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my friend, who is a resident in Langley Court Rest Home, several times, I am so impressed with the friendliness and caring attitude of all the staff I have met. This is to both the residents and visitors. The indoors is very clean and the garden is just perfect. My thanks to you all.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Hello Kathie, thank you very much for your kind words and positive feedback. It is always refreshing to hear others thoughts on our working practices and impact to others. We look forward to continuing to welcome you to the Home as part of your visits! Thank you once again for your response.


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Review from M D (Sister of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and kindness of management and staff in Langley Court. They keep me up to date with my sister's progress and are always available to speak to.

Reply from Iqbal Hussain, Manager at Langley Court Rest Home

Thank you for your kind words. Your sister is a pleasure to care and support for. I'm confident she feels she can call Langley, her Home. Thank you for your ongoing support of the Home. We hope to see you soon. Iqbal


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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Langley Court Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.631 for Langley Court Rest Home is calculated as follows: ( (123 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langley Court Rest Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Iqbal Hussain

Job Title: Registered Home Manager

Joined: 2019

Iqbal joined Langley Court Rest Home in September 2019 and he comes on board with significant experience and knowledge of the Health and Social Care Industry. Having initially worked as a Support Worker dating back to 2009, Iqbal has managed different models of Care provisions across various companies since 2011 and has previously achieved OUTSTANDING rating with CQC.


Frequently Asked Questions about Langley Court Rest Home

What types of Care is Langley Court Rest Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Langley Court Rest Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Langley Court Rest Home have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Langley Court Rest Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langley Court Rest Home to the centre of Surbiton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.