Lawnfield House

Coverdale Road, Willesden, London NW2 4DJ
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9.7 39 Reviews
  • Lawnfield House, London
Lawnfield House is a purpose-built, 41 bedded care home in Willesden, northwest London providing residential dementia care in a specially designed, safe, homely environment.

Residents enjoy a varied, optional activity programme that enables them to explore their interests while discovering new ones. A specially trained music therapist interacts with residents living with dementia through group or one-to-one sessions. This is proven to alleviate the symptoms of isolation experienced by many people living with dementia.

Secure, landscaped gardens give residents the option to put their gardening skills to good use or simply relax and enjoy being outdoors.

The team at Lawnfield House pride themselves on providing a personalised environment and ensures that residents and their families are at the centre of everything as are its core values of dignity and respect. The dedicated Chaplain provides pastoral support for both residents and their families.

All care is tailored towards personal needs, regularly updated with the help of skilled professionals, such as GPs and therapists, with loved ones regularly consulted on developments.

Care Provided by Lawnfield House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lauren Sparg (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lawnfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,662 – £1,705
  • (these prices are only a guideline, please contact Lawnfield House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 39, showing 1-20
9.7

Lawnfield House has a Review Score of 9.7 (9.693) out of 10, based on 12 reviews in the last 2 years. Over all time Lawnfield House has 39 reviews.

Overall Experience

  • 32
  • 5
  • 0
  • 0
  • 2

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Aunt, now aged 92, has been a resident at Lawnfield House for just over two years. When she was in hospital due to a serious fall in her own home, she was placed at Lawnfield by the social worker and my sisters and I have been deeply thankful that it has been such a good home for her. She has been
happier, better socialised, respected and treated with affection on a daily basis than ever before in her life and this has meant a significant improvement in her mental and spiritual as well as physical health.
The staff are always kind and patient with her and they communicate well with me on the phone and when I visit. The manager and administrative staff are accessible and responsive to any questions or needs.
Her room and the en-suite are always clean, the hairdresser visits regularly and on the few occasions when a GP visit has been needed, the staff organise it promptly.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for taking the time to post such a thoughtful, kind, positive and uplifting review for Lawnfield House. I have read all your comments and can see that you have given us very high ratings. I will pass along your kind words to the staff team as I am sure that they will be delighted.


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Overall Experience  Overall Experience 5.0 out of 5

Our Father was in Lawnfield House for approximately 3 years until his passing in May 2022. During his stay in this 5-star Care Home, he was always happy/comfortable and the staff all looked after him extremely well. The food was great, his bedroom and ensuite bathroom was clean and the overall facility
was always warm and welcoming. However, the best thing about Lawnfield House is the staff! Everybody from the strict but very competent and caring Managers to the wonderful Care Team, to the auxiliary and night staff were top-notch people, all of them with an innate ability for caring, respecting and patience. If I fast forward now to January 2025 and the present date, it suddenly became necessary to find a care home for our lovely mother. My sister and I made one call to Lawnfield House just to ensure that the manager and many other staff were all still running the place and our decision was easy. Mum moved into Lawnfield a few days ago. Good luck with your search.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for taking the time to complete such a wonderful review for our care home and for our staff team. These positive reviews always make such a big difference with inspiring and motivating our staff team so I will certainly be sharing your kind words with the team. We are delighted to have your mum staying with us after having had your father stay with us previously all those years ago. We will endeavour to care for your Mum as best we can and support her to live later life well.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has really settled into Lawnfield House and this is in large part because of the care and attention of the carers and staff. There are lots of activities and the residents are treated with respect.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for your kind review. We are truly pleased to know that your mother is settling in well at Lawnfield House and that you are happy with the care she is receiving. Your mother's comfort, well-being, and safety will always be our top priorities, and we are committed to ensuring she feels at home here at Lawnfield House. Our team is devoted to providing the best standard of care, and it means a lot to us to know that our efforts are making a positive difference. Our door is always open, should you have any questions or if there is anything further, we can do, please don't hesitate to reach out. We greatly value your trust and ongoing support.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Lawnfield House for the past six years. She has extremely complex medical needs as well as Parkinson's dementia. The staff and management go out of their way not only to take practical care of Mum but emotional care too. They are loving and kind. If they think there might be something
wrong, they do not hesitate to call me. For the past six years I have turned up at the Home unannounced at all times of the day and night and have never found it to be anything other than warm professional and caring. I cannot recommend this Home highly enough. The managers are kind, capable, conscientious and respectful. And my mum's care team are loving and kind to my mum and all the residents. It is a hard choice to put a loved one into care but I have never regretted my mum being at Lawnfield House, it is a home away from home. Not just for Mum, but for me and my brothers, too.

Reply from Lauren Sparg, Home Manager at Lawnfield House

What a beautiful heart-warming review you have submitted about Lawnfield House and our staff team. We read out your review to the staff team at the end of last week. The staff had huge smiles on their faces. A little praise goes a long way, and you have just given our staff team a massive amount of praise. It really means so much and makes everything that we do in the care home worth it. Thank you. It has always been a real privilege having your Mum stay with us at Lawnfield House. She has a fabulous sense of humour, a heart of pure gold and she gives the best hugs, even to me when I feel I need one. We also love it when you and your brothers visit. You chat with the staff and we feel that you are a part of our family. Thank you so much for these wonderful sincere words of praise. We will continue to try our best to provide the highest standard of care to your Mum and the other residents at Lawnfield House.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the Lawnfield home for a year now. We are very pleased with the care she receives. The staff are very friendly and caring towards her. The staff are very welcoming towards us when we visit and are also willing to answer any questions we have. The home is very well maintained and
my aunt's room is kept very clean. The management are at hand to answer any queries that arise. We have attended a couple of parties there to celebrate special occasions. They were great times with a brilliant atmosphere and all the staff took part. She is very happy at Lawnfield. Thank you all for looking after her.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for taking the time to post a review for Lawnfield House Care Home and the service that we provide. Your positive words have been very fondly received and I will certainly share your positive review with the staff team. A little praise goes a long way and your kind words will mean a great deal to our staff team. I am really pleased to see that you enjoyed the parties and special occasions that you have attended at Lawnfield House. We look forward to more festive occasions with you in attendance again soon. It has also been a real privilege caring for your aunt. She is such a gentle, caring, easy-going, warm lady and our staff are very fond of her.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is being looked after by caring, friendly and respectful staff. When visiting her, the staff are always pleased to see me and very welcoming and also always available to answer any queries. Could not be happier with her overall care.

Reply from Lauren Sparg, Home Manager at Lawnfield House

I would like to thank you for taking the time to post a review for Lawnfield House and the service that we provide. Your positive and uplifting review has been very warmly received and I will certainly share it with our staff team. A little praise goes a long way and I know that the staff will appreciate your kindness and positive ratings of our service. It has been a privilege having your aunt stay with us at Lawnfield House. She is a lady of true grace and warmth and our staff are very fond of her indeed.


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Overall Experience  Overall Experience 4.0 out of 5

I see the care and support given to my mother-in-law from everyone involved at Lanwfield House. This is very evident in her behaviour, her appearance, and overall well-being.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for taking the time to fill in a carehome.co.uk review form for Lawnfield House. Thank you for your kind and inspiring words. I will definitely share your words with our staff team. I am sure that they mean a great deal. Thank you for the positive ratings. It has been a pleasure having your mother-in-law stay with us at Lawnfield House all these years.


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Overall Experience  Overall Experience 4.0 out of 5

Staff very caring and always look after the residents. Always have time and are very helpful. Staff always make me feel welcome and offer me a cup of tea.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for taking the time to complete such a positive review for our team on carehome.co.uk. It is always inspiring and uplifting to read such positive ratings and kind words of praise about our staff team. I am really happy to see that the staff make you feel welcome when you visit and offer you a cup of tea. Thank you for coming to visit your friend so regularly. Your visits will certainly help her to live later life well and will add meaning to her days.


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Overall Experience  Overall Experience 5.0 out of 5

My elderly aunt has been in Lawnfield House for just over six months. I have visited on several occasions and found my aunt in good health. Clean and tidy and happily engaging with staff and other residents. She told me the staff are very kind to her and was able to tell me their names and who was the
main person in charge of her everyday care. A few times I have rung to talk to management. They instantly know who I am enquiring about. And are very courteous and knowledgeable.
Our family are very pleased with all aspects of the running of this establishment. And our aunty is happy also.

Reply from Lauren Sparg, Home Manager at Lawnfield House

I would like to thank you for your positive review and very kind uplifting words. We always welcome feedback, both positive and negative, from our friends and families so that we can continue to strive for excellence and the highest standard of quality care. Your positive review will definitely be shared with our staff team and a little praise will mean so much to our team. It has been a pleasure having your aunt stay with us. She has really settled in so nicely and has become a part of our family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has received great care and attention since moving into Lawnfield House. The home is clean, all members of staff are kind and caring, two special ladies do daily activities, which mum enjoys and attends all. Food is 5 star, which shows on Mum, management is approachable and understanding,
been three great parties for occasions since Mum has been there and all get involved great atmosphere. To all the staff thank you for all your hard work in keeping my mum looking well safe and happy.

Reply from Lauren Sparg, Home Manager at Lawnfield House

How heartwarming and inspiring it was to read your really thoughtful, kind and complimentary words about our staff team and the service that we provide. Thank you so much for your lovely words; they mean so much. We are really happy to have your mum living here with us. She is so easygoing, caring, warm-hearted and a wonderful lady with years of wisdom and experience in this journey called life. It is so lovely to have such fantastic relatives like yourself who really value the work that we do. I will certainly share your words with our staff team. They will mean so much to them.


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Overall Experience  Overall Experience 4.0 out of 5

My wife and I were moved into the home at short notice after she broke her hip at a previous home and then spent time in hospital. She died from complications soon after, leaving me here on my own.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for taking the time to complete a review for the service that we provide at Lawnfield House. We always value and appreciate any feedback received, especially from our residents. Thank you for your honest feedback and ratings of each department. I will be sure to provide the staff team with the feedback that has been received and we will endeavour to make improvements where we can.


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Overall Experience  Overall Experience 4.0 out of 5

Excellent all-around care.
Kind and efficient staff.
Plenty of food at all meals.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for taking the time to complete a review for Lawnfield House and the service that we provide. Thank you for giving us high ratings and for your kind and inspiring words. They do mean so much, and we are delighted that you are happy with the service that we provide for you as a resident at Lawnfield House care home. I will certainly share your kind comments with our staff team. I am sure that they will be pleased to receive the positive feedback.


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Overall Experience  Overall Experience 1.0 out of 5

My dad was a resident here from June 21 to March 22 until he was evicted by the manager as they couldn't meet his needs despite him having 24/7 agency carers. The manager, I believe wanted him out as I made too many complaints over his care.
Had wanted him out for a few months before he eventually
went to the hospital with dehydration and a chest infection. The hospital wanted him back there but the care home wouldn't take him back, unfortunately, he broke his hip in hospital. This care home says it's a specialist in dementia but many of the staff don't know about dementia. There was no heating working properly on the ground floor. I had to buy a heater. I was told the heating hadn't worked for 7 years. My dad was left to wander out in the garden at night by himself. I asked for a lock to be put on the door but couldn't as said was a fire door despite being 2 fire doors. A few care staff are nasty and disrespectful to both residents /family members. Bedding lacking /towels frayed/holes bed wet with urine regularly.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for your feedback. I am very sorry to read that you found some issues with our care home. I am also sorry to hear that your Dad sustained a fracture to his hip while in the hospital, and I am sorry to hear that you had a negative perception of Lawnfield House during your Dad's short time with us. I do understand that this was very difficult for you. We have investigated the points you have raised and would appreciate the opportunity to share our findings with you once again if you would find that helpful. Please could you contact us if you would like for this to be arranged?


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Overall Experience  Overall Experience 5.0 out of 5

This was my first time putting my mother in respite, and this was everything we hoped for. My mother was well looked after. The experience was so good that my mother is wanting to return to the home where her friends and the nice nurses are. We a looking into the possibility of a longer stay. Thank
you all.

Reply from Lauren Sparg, Home Manager at Lawnfield House

I would like to thank you for taking the time to submit a review for Lawnfield House. It was lovely to see your 5-star ratings and to read your kind and thoughtful words about your Mum's respite stay at our care home. It truly was an absolute pleasure having your Mum stay with us at Lawnfield House. We sincerely look forward to her return in the near future. She is such a caring, calm and good-humoured lady, and she's welcome back at any time.


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Overall Experience  Overall Experience 5.0 out of 5

Since my father has moved to Lawnfield House, he has been getting the best care ever. He has improved significantly with his health (i.e eating and sleeping) in comparison to his last home.
Dementia is a disease that can’t be cured, but here at MHA the staff treat my dad with so much care. They are
kind and considerate to his everyday life and his needs.
As a family, they have been very accommodating with our transition to Lawnfield House. Regular visits and day outings with my father has helped us tremendously to cope with his disease.
Every member of staff is friendly and supportive. I definitely would recommend Lawnfield House to anyone that’s looking for care for their loved ones.

Reply from Lauren Sparg, Home Manager at Lawnfield House

It was so lovely and uplifting to read your very positive review for Lawnfield House and your very kind and thoughtful words. I will certainly share your kind words with the team as I know that they will mean so much to the team. We really do love having your Dad stay with us here at Lawnfield House. He is such a lovely calm, easy going, naturally caring, kind and friendly gentleman. He has very caring and gentle hands and the staff team are exceptionally fond of him. I am delighted that we have been able to support your Dad, you and your family with your Dad’s transition and settling in at his new home. You are always welcome to visit and you are part of our Lawnfield family too.


Thank you once again for your wonderful review.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had been here for a year and she seems very happy. The staff are simply amazing. Truly caring and loving to my mother. We couldn’t ask for more. Special thanks to the members of staff who always bend over backwards to help us with special requests for our mum.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for your very kind and uplifting words about our Lawnfield House staff team and thank you for your really positive review. Words of praise for our team and the service that we provide for our residents go such a long way nowadays, especially during these pandemic times and after what has been a very challenging year for all, but especially for those who work in the care sector. We do sincerely love your mum, her warm, bubbly, empathetic and mischievous nature. She is always down for singing and dancing, a friendly chat, a laugh, or simply just a cuddle. Lawnfield House would not be the same without her. We will continue to do the best we can to provide your mum and all our residents with the highest standard of care.


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Overall Experience  Overall Experience 1.0 out of 5

Although my mother's personal hygiene needs were excellent, they failed to meet her medical needs and took nearly two weeks to call a doctor out when her leg was swelling with pain, even though she had just suffered from blood clots, prior to going there. They seem reluctant to give her a second Corona
jab. I asked on many occasions and eventually was shouted at by the manager that all their residents had already been given their jabs. At this point I wondered was my mother not a resident here?

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you for submitting a review on carehome.co.uk. I am sorry to hear that you found your Mum’s stay at Lawnfield House to be a negative experience. I would like to say that, as the Home Manager of Lawnfield House care home, I can confidently say that we did everything within our power to support your Mum with her needs as best we possibly could.
Your Mum came to our care home from the hospital. I understand that you feel I shouted at you but I do not recall this. However, I am sorry if this is how you felt.
I wish your Mum all the best. She was a lovely warm and compassionate lady and the staff were very fond of her.
If you would like to discuss further please feel free to give me a call.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Lawnfield House for a year and a half. She was extremely well looked after and the staff at Lawnfield were wonderful. When visiting Mum it was like visiting an extended family as everyone there was so kind and welcoming. I used to visit regularly with our dog, Lola who was always
welcomed too. There is always something nice going on for the residents like singing, painting and drawing and celebrating special days and events. Now Mum has gone, I really miss everyone at Lawnfield House. I can't thank the staff and management enough for the kindness they showed to my mum and to myself and Lola. Such lovely memories.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for your really lovely review. Your words were really uplifting, heartwarming and inspiring to read. I will certainly share them with the rest of the staff team, especially the care staff who worked closely with your mum. We also miss seeing you. It was always lovely to see you here at Lawnfield House and we miss the chats with you. It was a pleasure having your mum stay with us at Lawnfield House. She had a beautiful smile, she certainly is missed. You are welcome to pop in and visit us anytime.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Lawnfield House bend over backwards to help my friend, they are not just there for the residents but for the family and friends. From the reception staff to nurses, volunteers to kitchen staff and cleaners, everyone is kind and helpful.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you ever so much for your positive words and praise for our team. Your words mean so much, and they really do inspire and uplift our staff team. I have shared them with the team and we thank you for your kind words. We will continue to try our best to support our residents as best we can, supporting them to live later life well. It is a pleasure having your friend with us at Lawnfield House. Thank you for all your kind donations over the recent months. It really means so much and we will forever be grateful for your generosity.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was lucky enough to be a resident at Lawnfield House for the past four years. During the pandemic although it was obviously difficult not being able to visit, I knew my mum and everyone was being kept safe. We had weekly emails and were always able to ring or have Facetime calls. A special visitor's
pod was built outside and as soon as I was allowed I had a lovely safe visit with my mum. The staff always go the extra mile to ensure the residents have lots of fun activities to do such as music and dog therapy which are all enjoyed by everyone. This is a lovely, safe and happy environment for anyone's relatives.

Reply from Lauren Sparg, Home Manager at Lawnfield House

Thank you so much for your kind and uplifting words. They certainly mean so much, to me, and to our team. Your mum was such an easy-going, kind-hearted, compassionate and jolly lady. She was always down for a chat, socialising, singing such beautiful songs for all to hear and she had such a beautiful heartfelt smile. We certainly miss her singing at Lawnfield House. She was our 'singing star' and took the lead at our sing-along sessions. We miss her dearly. Please feel free to pop in and say hi anytime you wish. You will forever be a part of our MHA Lawnfield House family, and we will keep your mum forever in our hearts.


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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Lawnfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Lawnfield House is calculated as follows: ( (101 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 137 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lawnfield House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Frequently Asked Questions about Lawnfield House

What types of Care is Lawnfield House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lawnfield House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lawnfield House have?

There are 41 Single Rooms.

What are the Facilities & Services at Lawnfield House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lawnfield House to the centre of London?

4.0 mile(s) as the crow flies, distance by road may be significantly further.