What types of Care is Dothan House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dothan House provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Dothan House have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dothan House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dothan House to the centre of Romford?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Dothan House care home, 458 Upper Brentwood Road, Gidea Park, Romford, London RM2 6JB

Review from K B (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience

My father has been a resident at Dothan House for 32 months. My father has settled into the home and seems very content and comfortable there. The home is immaculately clean - the communal areas and the individual bedrooms are well presented. The staff are friendly and welcoming to the residents and

visitors. They treat the residents with dignity, care and compassion. The residents are well fed, plentiful food and meal choices. My father had to go to a 'nursing home for rehabilitation - the differences between that home and Dothan House were night and day - it highlighted the work and effort of the Dothan House staff that makes Dothan House a 'home from home' - we couldn't wait for my father to leave the nursing home to return to Dothan House and be looked after and receive the care we would want for him.

Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review. We are extremely grateful for your ongoing support

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Review from S B (Wife of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience

My husband has been a resident for 2 yrs and 7 months and in that time I have visited several times a week - his room is always exceptionally clean and very well presented. The communal areas are also very clean. The staff are welcoming, friendly and very caring - they very much have the opinion that

the residents are 'family' and treat them so. This also extend to myself, as a visitor, they make feel welcome, they enable to have time with my husband. Refreshments are always offered and nothing seems to be too much trouble for them. The residents have a choice of meals and they are freshly prepared and look appetising. The management team are also very friendly, they are efficient and make sure I am always kept up to speed as to how my husband is faring. My husband has settled in well and seems very happy and content there - which is further testament to the staff at Dothan House.

Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review, it is very much appreciated. Thank you for your continued support. Kind regards.

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Review from Paul N (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience

My mum has been a resident for 14 years now, it was a very difficult decision to have to choose a residential home when she was diagnosed with vascular dementia. I chose Dothan because it had a more homely feel to it compared to some others my decision has proved correct as I have never felt the need

to complain about any aspect of her care. I visit weekly and she is always clean and well dressed and hair done. All staff have a smile for you when visiting and tea is always available, little touches make all the difference knowing she is safe and well cared for. I would definitely recommend and reassure anyone in my position, that you could not make a better choice for your loved one.

Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your positive feedback, will share it with our lovely staff too. Your continuous support is highly appreciated.Kind regards. Deputy ManagerDothan House

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Review from Susan L (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience

Dothan house very good always clean and staff are very helpful, they care for my mum and they take very good care of her. Always ready to answer any questions that are asked and keep me well informed of what's happening. Just like to say many thanks for the care they give to my mum.

Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review. Your support is very much appreciated.

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Review from Marianne M (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience

My mother has been residing at Dothan House for a long period of time. The care and respect and show of love that all the staff show is outstanding and fills me with comfort knowing the level of care that my mother is given. The house is spotlessly clean, and mother is always clean and tidy. My family

are always made to feel welcome by the staff who all seem to be extremely caring. I am always telling my family and friends how lucky we are to have mum at Dothan House, all the staff are amazing.

Reply from Carmen Trandafir, Admin at Dothan House

Thank you for your review our team will be very happy to hear your positive feedback. We thank you for your continuous support.

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Review from P M (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience

My mum has been at Dothan House for about 2 years now. We find the staff considerate, friendly, caring and helpful and seem to put resident care as the highest priority. The home itself is clean, welcoming and well-maintained, and the home managers are helpful and responsive.

Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review we will be happy to share your positive feedback with our team. As always we thank you for your continued support.

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Review from S H (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

Excellent care as always, and very friendly and helpful staff. Our dad is in good spirits since being at Dothan House and looking a lot better.
We are always kept informed regarding Dad's health and appointments, which gives us peace of mind.

Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review; we will be happy to share your positive feedback with our team. As always, we thank you for your continued support.

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Review from Nigel H (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

Mum was admitted to Dothanhouse in January 2021 after living on her own for years. The decline in her mental health meant she could no longer look after herself anymore. Being at Dothanhouse has made a huge improvement in her quality of life. This in my opinion has been through the hard work and dedication

of all the staff who are friendly and approachable. My mum lights up whenever a member of staff walks into the room, she smiles and laughs and has friends and people to talk to. I feel that she is in safe hands and well cared for.

Reply from Carmen Trandafir, Admin at Dothan House

We thank you for your feedback, all your views are very important to us. We will continue to keep mum happy and comfortable. Your continuous support is highly appreciated. Best wishes

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Review from P R (Wife of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience

My husband has been a resident for ten years, before that, he was in daycare. I find the staff to be very caring, friendly and loving to the residents. Though the care home is not the poshest home, it is very clean. I used to visit every day, and they were always very patient and made sure all the residents

had their food. If they were asleep, they didn’t wake them but made sure they had their meal when they woke up. I have also known of them going and getting something they liked, like a favourite yoghurt flavour. I don’t visit so much now, as my husband doesn’t know me, but they get him up as they don’t like to leave them in their rooms alone. I recommend this home, and I have many times to people. A lot of the staff have been working there for a long time.

Reply from Nadia Murphy, Manager at Dothan House

Thank you for your review.
Person-centred care is extremely important to us, and we are so glad you are happy with the care provided.
We thank you for your continued support.

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Review from S F (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience

My mum was already in full-time care, but due to several hospital stays in a short period of time; the manager decided that they could no longer meet her needs therefore a new care home was required. Mum was admitted to Dothan House in the beginning of November 2023. The difference in her general demeanour

and how she looks is night and day compared to where she was before. The staff at Dothan House get Mum out of bed everyday, help get her washed and dressed and most importantly take her downstairs with other residents (she used to spend all day in her room and in her pyjamas). The staff are very caring towards my mum and she responds to them too which is lovely to see. She eats and drinks well and has put on weight since being there. I couldn’t wish for any better place for my mum to spend whatever time she has left at Dothan House.

Reply from Carmen Trandafir, Admin at Dothan House

Thank you for sharing your review. Your feedback is very much appreciated.
We will continue to keep Mum happy and comfortable while staying with us.
Kind regards,
Dothan House.

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Review from L W (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience

My dad went into Dothan House in May 2023, after having a fall at home which made it impossible for him to return home. His wife became ill herself at the same time, so she couldn’t look after him. The staff and manager of Dothan House have made my dad feel at home and it’s so nice to see him happy

and settled in. He as his own room, which is a good size and he can start adding some of his personal items to make it feel more homely for him. The staff are caring and always greet you with a friendly welcome and update us on how Dad's doing.

Reply from Carmen Trandafir, Admin at Dothan House

Thank you for sharing your thoughts.
We will continue to do our best for Dad to be happy during his stay with us.
We appreciate your continuous support.
Kind regards
Dothan House

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Review from M M (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience

My mother is always treated with care, kindness and respect.
She is kept clean and well-presented.
The staff are very attentive and thoughtful whenever I visit and I am always made to feel at ease.
I am always telling friends and family how lucky we are to have Mum at Dothan House, the staff are

amazing.

Reply from Carmen Trandafir, Admin at Dothan House

We thank you for sharing your feedback and we are more than happy to take care of Mum.
Your continuous support, it is very much appreciated.
Kind regards.

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Review from Stephen W (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience

My mum has been very well looked after by all the staff at Dothan House.
When my mum has visitors, they are very well treated and the staff take time to speak to them about Mum.
The care home is always clean and well looked after.
staff always keep in contact regarding my mum.
Me and my family are

very happy that my mum is there.

Reply from Carmen Trandafir, Admin at Dothan House

We thank you for sharing your reveiw. We will continue to keep Mum happy and safe while in our care.
Your continuous support is very much appreciated.

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Review from B E (Son of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience

The home was recommended to me and we are very pleased with the service being provided. There have been some items lost which has been disappointing but overall we are happy with the care being provided.

Reply from Carmen Trandafir, Admin at Dothan House

Your review is much appreciated.
Thank you for your continuous support, please be assured we will do our best to keep Mum as comfortable as possible with us.
Kind regards.

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Review from Colin E (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience

I cannot praise Dothan House enough because of the extraordinary care they have given my mother. When my mother arrived there eight months ago she was in a very poor state both emotionally and physically. She had problems with her personal hygiene which was sorted out within a week or so. My mother's

mental health was so poor because of stress and anxiety, this took several months to solve but with gentle care and immense patience the staff have changed my mother into a very restful and sensitive person. Along with this my mother now looks ten years younger and an absolute joy to visit. The whole team, from the management, the care team and domestic staff, are always friendly with big smiles on their faces and my mother says how much she loves them all. Finding this place was the best thing we could have done for our mother.

Reply from Carmen Trandafir, Admin at Dothan House

Your feedback is very much appreciated. We will do our best to maintain high standards of care and cleanliness at Dothan House. Our aim is to give to all our lovely residents a good quality of life and we can achieve this together.
Thank you for your continuous support. Kind regards, Deputy Manager, Dothan House.

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Review from Sarah C (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience

Staff are very kind and sweet to the residents. They really care and make the residents feel at home. Communication with the care home is always clear and helpful. My dad seems happy there and the community are nice.

Reply from Carmen Trandafir, Admin at Dothan House

Your feedback is much appreciated. Thank you for your continuous support, and we assure you will do our best to make Dad as comfortable as possible with us.
Kind Regards.

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Review from sue s (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My mum went into Dothan House five months ago, after a stay in hospital and was in a poorly state. With the care, patience and encouragement of the staff, her general condition has improved greatly.
When I visit I am always warmly welcomed by all the staff. The Covid rules are upheld, which is reassuring.

Mum is kept clean and nicely dressed and her room is always tidy and very clean.
She enjoys singing along to the music afternoons and when there's a birthday celebration.
I feel my mum is treated with respect and much kindness.

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Review from Stephen H (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience

I visit my dad most weeks and find the staff always caring and considerate. The facilities are good the lounges have tv and music playing. My dad's room is a nice size and the home always has events lined up for the residents to celebrate birthdays and special days on the calendar.

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Review from Tracy G (Daughter of Resident) published on 20 September 2018
Submitted via Website • Report

Overall Experience

My Dad was a resident at Dothan House for 10 years the longest residing resident until he passed away in March 2018, when myself and my husband first brought Dad to Dothan house we didn't know what to expect but after being shown around we were reassured throughout his time there he was cared for with

respect and dignity always smartly dressed and clean they also had many activities for all the residents even taking them out on trips we would like to thank all the staff and management for caring for Dad

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Review from Steve H (Son of Resident) published on 21 April 2017
Submitted via Website • Report

Overall Experience

When my mother's dementia reached the point that she needed continuous support Dothan House was recommended to us as the place where she would receive the best care and attention for as long as it would be needed. This was a very difficult decision for us but from the moment we visited Dothan House

we were absolutely sure it would be perfect for her.
The staff are fantastic! Nothing is too much trouble for them and they all clearly love what they do for people who need round-the-clock help every day. All residents are treated with the utmost dignity and respect and are looked after with great compassion.
The ever smiling staff know everyone's likes and dislikes and make sure that residents every need is met, whatever that may be! In addition, there are always plenty activities going on to interest residents and make sure they are both stimulated and entertained.
Sadly my mother passed away recently but we will be forever grateful to the staff of Dothan House for everything they did for her.

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Dothan House Reviews (24)

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Good

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Awards / Recognitions (2)

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Frequently Asked Questions about Dothan House

What types of Care is Dothan House registered for?

What additional types of Care does Dothan House provide?

How many Rooms does Dothan House have?

What are the Facilities & Services at Dothan House?

How far is Dothan House to the centre of Romford?

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Care Provided by Dothan House

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Dothan House Reviews (24)

Overview of Review Score

Detailed Breakdown of Review Score

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Care Quality Commission (CQC) Rating

Overall Good

Bed Vacancies

Awards / Recognitions (2)

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Meet the Team (0)

Frequently Asked Questions about Dothan House

What types of Care is Dothan House registered for?

What additional types of Care does Dothan House provide?

How many Rooms does Dothan House have?

What are the Facilities & Services at Dothan House?

How far is Dothan House to the centre of Romford?

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