Manor Lodge

32/34 Manor Road, Harrow HA1 2PB
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Top 20 carehome certificate
9.9 39 Reviews
  • Manor Lodge, Harrow
Manor Lodge is a home from home style care home for the elderly specialising in dementia care. Situated in a quiet residential area on the outskirts of London.

The vision is to provide the best quality care and deliver an activity programme created to benefit physical, mental and social well-being, with a dedicated team of care staff who are trained in all aspects of care and are all experienced in supporting residents living with dementia.

The home provides 16 furnished rooms, half of which benefit from having en-suite facilities. Traditional meals provide a balanced diet and ensure healthy eating for all residents.

The garden is the perfect space for leisurely walks, entertaining and bird watching. The Activity Programme focuses on mind, body and soul through a range of activities such as fitness classes, musical entertainment, arts and crafts, baking, flower arranging and reminiscence games. By getting involved with the activity programme, residents see improvements in their physical health and their emotional well-being.

Providing residential, respite, dementia and palliative care packages tailored to the needs of each individual within a homely setting.

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Care Provided by Manor Lodge

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Analiza Dabu (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Manor Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £875 – £1,050
    • Self-Funded Residential Dementia Care £875 – £1,100
    • RESPITE Self-Funded Residential Care £875 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £875 – £1,000

  • Fees vary according to care needs and room category.
  • (these prices are only a guideline, please contact Manor Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Their family and friends are able to come for visiting from 10a.m. to 4p.m. daily


  • Parking

  • Parking available on site and there are spaces available on the road


Manor Lodge Reviews (39)

Total of 39, showing 1-20
9.9

Manor Lodge has a Review Score of 9.9 (9.912) out of 10, based on 25 reviews in the last 2 years. Over all time Manor Lodge has 39 reviews.

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Review from L N (Son of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum happy here

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Review from J S (Daughter of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at this home for nearly 3 years and I have no negative things to say. She gets all the care and attention that she requires and is very well looked after.

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Review from C S (Daughter-in-law of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is always clean and tidy.
The room is excellent.
She is well looked after.

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Review from J S (Son of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge provides excellent care for residents. Management will always provide the best solution and without a doubt goes the extra mile. My mother is in the best hands I could have ever wished for. Thank you

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Review from R N (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family was very satisfied with Manor Lodge staff care service. My mother has language barrier and always lived in Sri Lanka. That is why is it very hard for her to adapt to a new environment in the UK. But this care home was very helpful and supportive and makes it safe for her. We thank you for
the staff kindness and caring during this hard situation. We are trying our best to provider her wishes.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge care team, we would like to say a massive thank you for your wonderful feedback. We will continuously work hard to ensure that all our resident will have an outstanding person centred care service.


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Review from D K (Niece of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge is a friendly, caring and extremely supportive care home. All staff working here are very professional with the highest quality of patient care, patient dignity and teamwork.
They treat patients like their own family members.
Extremly joyful care home with kindness at its heart.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continuing to provide outstanding person-centred care to all our residents.


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Review from F S (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge looked after my father for over 4 years until he passed away. Now they're looking after my mother. The quality of care continues to be exceptional. I would not have taken her anywhere else.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.


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Review from O C (Sister of Resident) assisted by family/friend published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The change I have seen in my sister since she moved into Manor Lodge has been unbelievable. She's eating more, drinking and is responsive and alert. All things that were previously deteriorating when she was living alone in her own house. She's now back to being the person she used to be.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care Team, we are thankful and grateful for your wonderful review and feedback. We are committed to continue to provide outstanding person-centred care to all our resident.


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Review from P R (Brother-in-law of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is happy living at Manor Lodge.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of the Manor Lodge Care Team, we are grateful and Thankful for your wonderful review and feedback. We are committed to continue to give our best in providing outstanding person-centred care at Manor Lodge Care Home.


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Review from Madhu B (Sister of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after my sister very well.
She was very happy living at Manor Lodge. Thank you all for looking after her.

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Review from Lesley L (Daughter of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father moved into Manor Lodge he has settled very well with the patience and care from all staff. The staff have been very caring and patient with my father. He is brought to the lounge daily and is encouraged to join in with the activities if he wants to.
I have found the staff to be kind,
considerate and very compassionate to both my father and myself.
My father is relaxed and well looked after.
Many thanks to all the staff at Manor Lodge.

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Review from K D (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mother is receiving at Manor Lodge Care Home.

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Review from L S (Relative of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely welcoming, staff very professional and caring.

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Review from B B (Cousin of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home, staff very welcoming and place very clean. Staff take care of residents very well and they are very professional.

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Review from Hugh T (Friend of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was very happy at Manor Lodge. The staff are very friendly and caring.

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Review from David B (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled into the home and she is very happy. The staff are attentive and make sure they understand and react to her daily needs. They have lots of activities to keep her stimulated and make her feel comfortable in her new environment.

Reply from Analiza Dabu, Manager at Manor Lodge

Hi David, thank you so much for your feedback and comments. On behalf of the Manor Lodge Care team, we were grateful for your reviews. We will continue to provide an excellent person-centred to your mum and to all our residents.


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Review from G S (Daughter of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge has exceeded our expectations for the care and dignity they have always shown our mum. It is a small and personal home and each resident is cared for with their individual needs and with a family-like environment. Mum is happy and her health needs are met with care and dignity. The staff
and each of the carers are wonderful, approachable and caring. Sometimes dealing with difficult care needs. The food is good and varied and is enjoyed. The various activities also help and make the residents have fun and keep moving when it suits them.

Reply from Analiza Dabu, Manager at Manor Lodge

We would like to Thank you for your wonderful feedback. On behalf of the Manor Lodge Care team; We really appreciate all your comments and observations that make our care team encouraged more to do their best. We will continue to provide excellent person-centred care to all our residents. Sincerely yours, Analiza


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Review from A C (Son of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The greatest compliment I can give Manor Lodge is that it is a home away from home for my mum, who has vascular dementia. The fantastic carers (apologies if I have missed anyone) - have all been very welcoming and are extremely kind, caring and attentive, which is all you can really ask for. The manager
can always be relied upon to greet you with a big smile and her door is always open for a friendly chat. I should also mention the cleaner and the chef, as the building is always tidy and clean, while my mum has put on weight since her arrival - even though she was always very fussy about her food when living under my roof. All of my mum's needs have been looked after - from gentle exercise to daily activities such as gardening and playing games. My mum has been there for about a year and whenever I visit her she is always in good spirits.

Reply from Analiza Dabu, Manager at Manor Lodge

On behalf of Manor Lodge Care team, we would like to thank you for your wonderful feedback. We really appreciate all your comments and observations that makes our care team encouraged to do their best. We will continue to provide excellent person-centred care to all our residents.


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Review from P S (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Lodge has made a difficult time easier and allowed us to have confidence in the care that our mother is receiving. She is happy and her health conditions are well looked after so that she can enjoy the various activities and entertainment provided. The staff are always very loving and caring and
we couldn't ask for more. Very thankful that our mum is being cared for as if she were in a big family home.

Reply from Analiza Dabu, Manager at Manor Lodge

Thank you for your feedback. On behalf of the Manor Lodge Care Team, we are grateful to receive a wonderful message. We will continue to provide excellent and person-centred care to your mum and to all our residents.


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Review from Janice W (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother once a week on a regular basis, and in my experience, I have no complaints. The staff are very kind and caring. The overall standard of support and management is very good.

Reply from Analiza Dabu, Manager at Manor Lodge

Thank you very much for your awesome feedback. On behalf of the Manor Lodge care team, we truly appreciate your wonderful message. We will continue to do our best to provide an excellent care service to all our residents. We will greatly miss your mum, and she will always be in our hearts.


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Manor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Manor Lodge is calculated as follows: ( (269 Excellents x 5) + (26 Goods x 4) ) ÷ 295 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manor Lodge is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Manor Lodge

What types of Care is Manor Lodge registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manor Lodge provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Manor Lodge have?

There are 16 Single Rooms.

What are the Facilities & Services at Manor Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Lodge to the centre of Harrow?

0.3 mile(s) as the crow flies, distance by road may be significantly further.