The Meadow has a Review Score of 9.7 (9.735) out of 10, based on 25 reviews in the last 2 years. Over all time The Meadow has 156 reviews.
Review from Karen G (Niece of Resident) published on 9 April 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you so much for your kind words and thoughtful review. We're so pleased to hear that your Aunt's transition to The Meadow was a smooth one, especially during what must have been a difficult time. It's lovely to know she has settled in well and is enjoying the activities. We truly appreciate your recognition of our team's efforts and will be sure to share your feedback with everyone involved in her care.
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Review from F R (Wife of Resident) published on 31 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind words and for sharing your experience. We're so pleased to hear that you find The Meadow welcoming and that your husband has been happy with us, for the past two years. Our team truly values providing a family-like environment, and your support means a lot. Please don't hesitate to reach out if there's anything we can do to further support you both.
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Review from P B (Daughter of Resident) published on 28 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your thoughtful feedback. We are so pleased to hear that your mother has settled in well and that she feels comfortable joining in activities, with encouragement from our team. Our aim is to provide not only the best care but also a warm and welcoming environment for both residents and their families. It's wonderful to know that you feel well-informed and supported. If there's anything more we can do, please let us know.
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Review from Philip H (Son-in-law of Resident) published on 28 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that our team made your mother-in-law's transition into our care as smooth and welcoming as possible. Providing compassionate and person-centred care is our priority, and knowing that we made a positive impact means so much to us. If there's anything we can do to continue supporting your family, please don't hesitate to reach out.
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Review from J H (Son of Resident) published on 26 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you so much for your kind words. We are truly grateful for your trust and continued support over the past three years. It means a great deal to the team to know that your mother feels happy and well cared for, and we are proud to support with compassion, dignity, and understanding. Your feedback is a real encouragement to us all.
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Review from John M (Son of Resident) published on 24 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your kind words and recommendation. We're so pleased to hear that you feel reassured and supported, and that your parents are well cared for. It's a privilege to look after them, and we truly appreciate your thoughtful feedback.
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Review from Sheila F (Daughter of Resident) published on 24 March 2025
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to share your experience. We're so glad your mum is happy and has made good friends here at The Meadow. Your appreciation for the team and our communication means a great deal to us.
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Review from Dee O (Daughter of Resident) published on 24 March 2025
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The manager and their team work so hard and do everthing they can to keep their residents safe and happy. Caring for their emotional and physical wellbeing.
I love to go and visit and the team is always kind and caring to my family and me too. We are incredibly grateful to have found such a wonderful home for our lovely mum! Thank you everyone at the Meadow.
Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you so much for your lovely words. It's heart-warming to hear that your mum feels at home here at The Meadow and that you and your family feel supported and welcomed by our team. We're so grateful for your kind feedback, it truly means a lot to us all.
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Review from R H (Friend of Resident) published on 27 September 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to complete this review and for your encouraging feedback about our staff. It means a lot to all of us, and we will strive to maintain the high level of service in the years to come.
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Review from Harriet C (Friend of Resident) published on 24 September 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you so much for your thoughtful review. It is incredibly valuable not only for us but also for families searching for the right care home. Feedback from current residents' families and friends provides meaningful insight for potential families considering us. We will continue to work hard to make you all proud.
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Review from Mary J (Friend of Resident) published on 24 September 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to complete the review. Your feedback has always been valuable and we truly appreciate the support you've shown since your friend moved in with us. I will proudly share your kind words with the entire team, and we are grateful for your continued support of our home over the years.
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Review from K K (Cousin of Resident) published on 12 September 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to write this review. Your feedback is invaluable in helping our team identify areas for improvement, and we greatly appreciate your kind words. We hope your future visits continue to be positive.
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Review from L A (Friend of Resident) published on 20 August 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to complete this review, it is incredibly valuable to us. As The Meadow is a residential care home, all our staff members are fully qualified and competent to perform their roles within a residential setting. They have adequate knowledge of our residents' medical needs. While we do not have qualified healthcare professionals on site, we are actively supported by general practitioners and the Enhanced Healthcare Team. This comprehensive approach ensures that we effectively address each resident's needs. Our staff encourage all residents to participate in activities, but we are also guided by their preferences. It may not always be necessary or desirable for all residents to participate in every activity, which is why we offer alternative forms of engagement tailored to their individual needs. If you have any specific concerns, please do not hesitate to contact me at any time.
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Review from C W (Friend of Resident) published on 1 July 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your review and for visiting our care home. We're glad to hear that you appreciated the hospitality from our staff and our premises. Our staff are dedicated to attending to all residents' needs, and we're pleased they could facilitate your visit. The garden is mostly used on good weather days. We appreciate your feedback and will look into ways to encourage its use more frequently. Your suggestions help us improve our services and facilities.
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Review from J B (Friend of Resident) published on 13 June 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for taking the time to complete this review. Your feedback is valuable to our team members. We will be sharing it with our team, and we hope you continue to visit The Meadow.
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Review from A W (Sister of Resident) published on 23 January 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for investing your time in providing this review. Your insights are highly valued, especially as feedback from the family of a new resident offers a unique perspective, aiding prospective clients in viewing the home through their relative's eyes.
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Review from Rosa M (Daughter of Resident) published on 4 January 2024
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Thank you for your time in making this review. Your positive feedback about our home and the details you've shared means a lot to us. Hearing from existing relatives like yourself provides valuable insights for future residents and their families, offering them a glimpse into the essence of our home. We truly appreciate your kind words.
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Review from M D (Resident) assisted by family/friend published on 1 December 2023
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
I appreciate your time in submitting this review. It brings me joy to read your thoughts on our home and staff. We are committed to maintaining this level of excellence.
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Review from Robert W (Son of Resident) published on 15 November 2023
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
Many thanks for taking the time to write this review. It's heartening to learn that your dad enjoys his stay at The Meadow, is more talkative and active. I will share your feedback with all my staff, and we hope that he will continue to enjoy his time with us.
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Review from D P (Son of Resident) published on 8 November 2023
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Reply from Sirisha Kodakandla, Home Manager at The Meadow
I appreciate your time in providing this review. I am delighted to hear that your Mum is feeling happy, healthy, and has shown significant improvements in her health. We are committed to enhancing the quality of life for our residents, and with your support, we will continue to maintain our high standards.
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The Review Score of 9.7 (9.735) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.735 for The Meadow is calculated as follows: ( (212 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 283 Ratings = 4.735
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadow is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Feb 2024
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Job Title: Home Manager
Joined: 2015
Sirisha joined MHA in 2015 as Home Manager of The Meadow.