The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 150 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

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Care Provided by The Meadow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sirisha Kodakandla (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for The Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,546 – £1,638
    • Self-Funded Residential Dementia Care £1,610 – £1,787
  • (these prices are only a guideline, please contact The Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadow Reviews (150)

Total of 150, showing 1-20
9.7

The Meadow has a Review Score of 9.7 (9.692) out of 10, based on 20 reviews in the last 2 years. Over all time The Meadow has 150 reviews.

Overall Experience

  • 111
  • 37
  • 2
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Date Published

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Review from R H (Friend of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always helpful and go above and beyond to help and care. Everyone is very patient and kind, and I have no concerns about my friend's care. I think the staff will always work in the resident's best interests and individualise care accordingly.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to complete this review and for your encouraging feedback about our staff. It means a lot to all of us, and we will strive to maintain the high level of service in the years to come.


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Review from Harriet C (Friend of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff - they couldn't be kinder, friendlier or more helpful. My friend is very happy here, and very well looked after. It is a lovely place, with a great garden. Today we had a little party in the conservatory and it was absolutely fantastic!

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for your thoughtful review. It is incredibly valuable not only for us but also for families searching for the right care home. Feedback from current residents' families and friends provides meaningful insight for potential families considering us. We will continue to work hard to make you all proud.


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Review from Mary J (Friend of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, friendly staff supported a group of the resident's friends enjoying lunch with her in a private room. Lovely relaxed visit. The home is really excellent. My friend has lived here for 6 years. The staff show understanding and compassion. I have visited at all times of day and night and have
always found it calm and well-run.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to complete the review. Your feedback has always been valuable and we truly appreciate the support you've shown since your friend moved in with us. I will proudly share your kind words with the entire team, and we are grateful for your continued support of our home over the years.


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Review from K K (Cousin of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my cousin for the second time since she was placed here. The staff were helpful and good with the residents. My cousin is well cared for here.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to write this review. Your feedback is invaluable in helping our team identify areas for improvement, and we greatly appreciate your kind words. We hope your future visits continue to be positive.


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Review from L A (Friend of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very kind and helpful, both to the residents and visitors. The home is well-managed and run. My only query relates to whether there is enough urging of residents into activities. The other query is to do with whether there is enough medical oversight on residents who have difficulties.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to complete this review, it is incredibly valuable to us. As The Meadow is a residential care home, all our staff members are fully qualified and competent to perform their roles within a residential setting. They have adequate knowledge of our residents' medical needs. While we do not have qualified healthcare professionals on site, we are actively supported by general practitioners and the Enhanced Healthcare Team. This comprehensive approach ensures that we effectively address each resident's needs. Our staff encourage all residents to participate in activities, but we are also guided by their preferences. It may not always be necessary or desirable for all residents to participate in every activity, which is why we offer alternative forms of engagement tailored to their individual needs. If you have any specific concerns, please do not hesitate to contact me at any time.


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Review from C W (Friend of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed in the care home for about 2 hours visiting a resident. Staff were all busy attending to other residents. They facilitated our visit by bringing us tea and biscuits and letting us in and out of the garden. The garden is beautiful but seems underused.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your review and for visiting our care home. We're glad to hear that you appreciated the hospitality from our staff and our premises. Our staff are dedicated to attending to all residents' needs, and we're pleased they could facilitate your visit. The garden is mostly used on good weather days. We appreciate your feedback and will look into ways to encourage its use more frequently. Your suggestions help us improve our services and facilities.


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Review from J B (Friend of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As visitors, we were made very welcome.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to complete this review. Your feedback is valuable to our team members. We will be sharing it with our team, and we hope you continue to visit The Meadow.


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Review from A W (Sister of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, what matters most in a care home is the staff. How posh the surroundings are, how excellent the food, how engaging the activities... these are important, perhaps particularly to family and friends. But the staff is crucial for the well-being of the residents.
The staff at the Meadow
are wonderful. They are caring, warm, responsive, seemingly glad to be there, engaged and kind. They seem to know my sister well, even though she has been there for a short time so far. They have also made me feel at home there, which is much appreciated. Thank you for all that.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for investing your time in providing this review. Your insights are highly valued, especially as feedback from the family of a new resident offers a unique perspective, aiding prospective clients in viewing the home through their relative's eyes.


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Review from Rosa M (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A welcoming and cheerful environment for residents. The home seems well run, and the staff are friendly and efficient. There are a range of activities for residents to participate in and to provide stimulation. Most rooms are a good size with furniture generally in good condition. The floor plan based
on a series of 7/8 room wings radiating from a central lounge area, creates a more homely feel, which would be difficult to achieve in a larger institution.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in making this review. Your positive feedback about our home and the details you've shared means a lot to us. Hearing from existing relatives like yourself provides valuable insights for future residents and their families, offering them a glimpse into the essence of our home. We truly appreciate your kind words.


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Review from M D (Resident) assisted by family/friend published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I deem the Meadows as an excellent residential care home. It's centrally located for relatives and friends to visit me any time. The staff are very caring and attentive. The room is spacious and kept clean. The atmosphere is very welcoming. I am delighted to write this review.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

I appreciate your time in submitting this review. It brings me joy to read your thoughts on our home and staff. We are committed to maintaining this level of excellence.


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Review from Robert W (Son of Resident) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very happy visit today. My father was the most talkative and animated that he has been for several months. He talked about living in the Meadows, characterising his stay as ' pretty good'. I do think that things have changed recently at the Meadows, probably driven by two factors. These are a change
of Manager and also a post-Covid uptick in activities for the residents.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to write this review. It's heartening to learn that your dad enjoys his stay at The Meadow, is more talkative and active. I will share your feedback with all my staff, and we hope that he will continue to enjoy his time with us.


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Review from D P (Son of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the facilities are admirable and I must say that provided care is very qualitative. My mum gets good food, well-being and a quality life. She improved her health rapidly. She feels happy and healthy.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

I appreciate your time in providing this review. I am delighted to hear that your Mum is feeling happy, healthy, and has shown significant improvements in her health. We are committed to enhancing the quality of life for our residents, and with your support, we will continue to maintain our high standards.


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Review from Louise O (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have both lived at The Meadow for nearly three years. They are cared for with professionalism and kindness. It is hugely important to my sister and me to know that our parents are well cared for, safe and happy in their declining years and The Meadows provides us with that reassurance every
time we visit.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking time to share your review. Your feedback is invaluable to us, and I will be sure to share it with my team. It has been an honour to care for your mum and dad and we are committed to maintaining this standard of service. We truly appreciate your trust and support.


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Review from Sheila F (Daughter of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and loves living at The Meadow. The staff are so friendly, kind and fun. The staff keep us up to date on any issues that arise for my mum, and they are always happy to talk to us. We are very grateful that our mum is in such a good care home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for taking the time to share your positive feedback about The Meadow. We are truly grateful for your kind words and are delighted to hear that your mum loves living here. Keeping our residents' families informed and engaged is a priority for us, and we are glad to hear that you appreciate the regular updates and open communication.


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Review from Graham T (Brother of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow has proved to be the place we had hoped it to be for my brother after a diagnosis of late-onset Alzheimer’s. The admission process was great. I was impressed by the management and senior carers who showed us around, the thought and understanding behind their direction of the care programme
and by the respectful and helpful attitude of the care team. The deputy manager showed the utmost patience and sympathy in answering my brother’s questions, being prepared to wait as long as it took him to think out what he wanted to say.
He necessarily took a while to settle in, but is now happy, recalling names of staff and appreciating their attention to his needs and respect for his intelligence and resilience. The team’s handling of his medical needs makes me entirely confident leaving this to them. He says food is good but lacks variety. The efficient communication between the home and different care agencies and with me is impressive. Friends say how welcome staff have made them.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. We are glad that The Meadow has met your expectations and that your brother is now happy and well cared for. We appreciate your feedback on the food variety and we'll work on improving it. Our team is dedicated to providing the best possible care and support for him. We value your trust in us and look forward to continuing to provide a welcoming environment for both residents and their loved ones. Thank you for being a part of our community.


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Review from Ellie N (Friend of Resident) published on 24 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended a recent garden party with friends of a resident who has been in The Meadow for about 7 years.
The staff went ‘all out’ to create a lovely atmosphere for everyone. All of them were involved in the cooking of a BBQ and the food was delicious and plentiful. There was live music and one resident’s
102 bday was celebrated.
Our friend is beautifully cared for by some really lovely staff. She can be a real curmudgeon but the staff are so kind and patient with her.
This home is highly recommended.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful review. We are thrilled you had a fantastic time at the recent garden party. Our team takes great pride in creating a lovely atmosphere for our residents and their guests. We are glad you enjoyed the delicious BBQ and live music during the event. Celebrating our resident's 102nd birthday was truly special and we cherish these moments. We appreciate your kind words about our staff. Thank you for recommending our home. We strive to continue providing the best possible experience for all our residents and guests.


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Review from A C (Nephew of Resident) published on 22 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, who has mild-moderate dementia, has been at The Meadow for over a year now and I have been consistently impressed by the quality of care and the professionalism of the staff team. They manage to combine a business-like efficiency in the practical running of the place with kindness and real
humanity in the delivery of care. My aunt is happy there. It's clearly been a positive move for her and the initial transition was handled carefully and went smoothly.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

I am happy to hear about your positive experience with The Meadow. It is wonderful to know that your aunt has been well cared for and that the staff's professionalism and genuine kindness have made a positive impact on her. We take great pride in creating an environment that prioritises both efficiency and compassion in delivering care. It is heartening to learn that the transition was handled with care and went smoothly. Your aunt's happiness is our goal and we are glad to have made a positive difference in her life. Thank you for your kind words and we remain committed to providing the best possible care and support for your aunt and all our residents.


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Review from S B (Wife of Resident) published on 22 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at The Meadow for 14 months with advanced dementia. He settled well from the beginning and remains very content. The care and management staff are always kind, caring and supportive of him and myself. The facilities are good with a large, safe, enclosed garden. The home
is always sparkling clean and tidy. The food is good with tea and biscuits always available. I would recommend The Meadow for anyone looking for a residential dementia placement.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking time to do this review and for your recommendation. It means a lot to us that you trust us with your husband's care. We are committed to providing the best possible residential dementia placement and ensuring the well-being and happiness of all our residents. If there is anything we can do to enhance your husband's experience or support you further, please do not hesitate to reach out.


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Review from Dee O (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Now that my mum has been at the Meadow for almost three years, she has settled in incredibly well and she knows it’s her home. Recently she went to the hospital for a few days and she missed home and all her friends there and couldn’t wait to get back. All the staff treat her with dignity and respect
and they have a laugh and joke with her and understand her personality. The home is cosy and clean with good food. It has beautiful gardens. It’s well-organised and safe. We are very grateful to the team for looking after Mum so well. Thank you.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your review, I am very happy to know that Mum feels at home with us. Thank you for giving us the opportunity to look after your mum, she has always been kind to our staff and to have supportive relatives, like your family, is a blessing to our team and I hope we continue to keep up with good work at The Meadow. I will share your feedback with all my team.


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Review from E G (Friend of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend during an event/performance by a band. The atmosphere was positive and warm and the residents seemed to be thoroughly enjoying the excellent environment. They were enlivened and stimulated by the music and the excellent care staff took care of the residents throughout. It felt as
though it was a happy occasion for all. The musicians were positive and respectful of their audience throughout and literally struck exactly the right communicative tone.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to write this lovely review. You might have visited when we were lucky enough to have three musicians from the Royal Albert Hall here for a live recital. It was a wonderful event. We will book this again for the Christmas period and depending on availability, have another little concert here and the same musicians. Feel free to call us at the beginning of December, as we will know by then and would be able to let you know and maybe you are able to visit again and enjoy the beautiful music together with your friend.


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Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.692 for The Meadow is calculated as follows: ( (158 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.692

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadow is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about The Meadow

What types of Care is The Meadow registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Meadow provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does The Meadow have?

There are 40 Single Rooms.

What are the Facilities & Services at The Meadow?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Meadow to the centre of London?

6.2 mile(s) as the crow flies, distance by road may be significantly further.