The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
Submit a Review
9.7 156 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

Show The Meadow on the Map

Care Provided by The Meadow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sirisha Kodakandla (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for The Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,659 – £1,854
    • Self-Funded Residential Dementia Care £1,727 – £1,917
  • (these prices are only a guideline, please contact The Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadow Reviews (156)

Total of 156, showing 41-60
9.7

The Meadow has a Review Score of 9.7 (9.735) out of 10, based on 25 reviews in the last 2 years. Over all time The Meadow has 156 reviews.

Overall Experience

  • 117
  • 37
  • 2
  • 0
  • 0

Date Published

156
8
15
25
131

Review from Maggie H (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Meadows for over four years and is very settled there.
The staff are always very kind and caring and have looked after her very well, especially during this very difficult year.
The Meadows appears to have staff who have worked there for a number of years and work
well as a team. The staff are very welcoming when we visit
The Meadows has the advantage of being surrounded by a very nice garden, where we have been able to go with Mum for outdoor
visits. The staff have done all they can to facilitate family visits in a safe way, for which we have been very grateful.
When we were allowed inside, The Meadows was always kept very clean and had been decorated and refurbished recently.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for this wonderful review. I will pass on your words to my team. We will continue to give our best every day to ensure that Mum has a good quality of life and is able to do things she enjoys, whilst visitations are still so restricted. The last year has been a test for all of us, and we would like to thank you and your sister, for your kindness towards our team, your continued support of Mum and your never-ending words of encouragement.


We are all looking forward to lockdown restrictions being lifted soon, so that we can all hopefully live life to the fullest again, with everyone being able to visit as they wish. The garden is a very beautiful space, and we feel very blessed to have these grounds. Once summer is here, you will hopefully be able to enjoy it as much as we do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karin P (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow is a very well run facility. The management team are responsive and attentive and strive hard to create a warm, caring atmosphere. Good communication is a priority, as is the well being of every resident and of their loved ones.
The stress of Covid times has been managed very well, and the
residents kept safe. All the staff at the home are extremely helpful and work hard to maintain high standards of cleanliness and order.
The care home is in a very quiet, green location with space for parking. It is a restful and welcoming place to visit.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for such positive feedback about our home and the team, and thanks for the taking time in completing this review. We feel much obliged in looking after your mother, who is a very spirited lady. Our team is very happy that we managed to support your mother in such a way that she feels happy and content here. We wanted to thank you for your kind support and continued dedication, to your mother and her wellbeing and your kindness and encouraging words for our team during the last year. We are looking forward to things going back to normal in the summer and us being able to use our beautiful gardens and seeing you very frequently again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David A (Friend of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of ours, we are Power of Attorney for her, has been a resident of The Meadow since February 2014. In all the years, she has been looked after beautifully by the care team and auxiliary staff and has always been happy and contented. She is a very private and religious person, and although spending
most days in her room by choice, she enjoys the Friday church services. Personally, we know her to be strong-willed, exacerbated since the early onset of dementia, however, the staff have handled her condition sensitively and most appropriately. As her immediate family and relatives live abroad, we very much appreciate the dedication of the management team, and everyone else at The Meadow, in making our task so much easier, no task or request is too much, always friendly and helpful.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Your friend is very lucky to have such caring, dedicated and loyal friends. Over the many years, you have been meticulous and kind in your approach to your friend's changing care needs and the way in which you have communicated with our team here, enabling us to provide the best care possible whilst always safe in the knowledge that there are more kind and dedicated people interested in her wellbeing and friendship.


We are looking forward to lockdown measures being eased and you being able to visit again, hopefully using our beautiful gardens, as soon as we can, as I am sure she will be delighted to see you as well as your miniature dachshund.


In the meantime, please know that you can always come to us with any questions, comments or suggestions you may have to make our care even better.


We wish you and your wife the best and remain hopeful to see you soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Merle R (Wife of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the Meadow in June 2020 and in November 2020 for respite care and then became a permanent resident there in the New Year of 2021. When I visit him, he appears orientated and calm and looks well cared for. He enjoys the food and apparently asks for 'seconds', which in itself is a
good recommendation. I think that when the summer comes, he will be very happy to walk in the garden or to sit in the conservatory. My observation of the staff is that they are extremely caring and helpful. They allow the resident to be themselves and act from that premise. I am very happy that he resides in The Meadow.

Reply from Isabel Widdison, Deputy Home Manager at The Meadow

Thank you for your kind words, which we will pass on to our team. Everything worked out beautifully for your Husband, as you and he were able to get to know our team and our way of working, slowly, and steadily, enabling you to reach an informed decision. Your kind and loving support of your Husband and our team here have really helped to allow him to settle into his new home, and we are looking forward to visitation restrictions due to COVID-19 being lifted and you being able to come and spend as much time as you wish with him, making the most of our wonderful garden. Please know that you can always contact us with any questions, comments or suggestions you may have. We are always happy to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel s (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to The Meadow in July 2019. We were worried as to how she would settle in, as she is a private, shy person. The staff worked hard to get to know mum and were respectful of her personal wishes. They balanced this with gentle encouragement for mum to take part in activities and get to know other
residents. Within a few weeks, mum looked so much better than she had for a long time. The worry disappeared from her face and her skin and physical appearance looked markedly better. Her confidence has grown and she is well now settled and content. This is due to the patient and respectful care she has received.
Since the Lockdown, all staff have continued to show an outstanding level of professionalism, positivity and dedication to the residents. Mum is relaxed and well cared for, and clearly feels safe. The staff have gone to great lengths to ensure visits can continue if at all possible. I am extremely grateful to all staff at The Meadow for looking after my mum so beautifully.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for this amazing feedback, which I will of course pass on to my team. You and your brother, as well as mum’s friends, have been very supportive, ever since mum came to live here. We were already really happy when mum decided that she wanted to live at our home, early into her stay with us – as all of us were not convinced that this would be the case, due to mum’s independent nature. It was a credit to your support and that of our team here, that we were able to make mum this comfortable. She continues to do well and has formed friendships with residents and staff. The last few months have been testing for all of us, and we will continue to give our best every day, so that we can work towards our common goal, which is to create and maintain a home that is a safe, welcoming and loving place. You have been part of what made it possible for your mum to have this quality of life, and for this, we would like to thank you and your brother (and mum’s friends).


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice A (Niece of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not recommend The Meadow more highly. It is extremely well-run and managed with caring and affectionate staff who have often gone out of their way to ensure that my relative, who arrived with early Alzheimer’s, could continue living her life, going out into the community, as fully as possible.
This included regularly arranging paying off her bills at local cafes so she could still continue to visit them after she was no longer able to manage her money. The Meadow have brought me such peace of mind and, during lockdown, they did their best to give relatives updates and facilitate contact via phone calls and online means with myself and my relative’s friends. Also, it’s setting in a green space and with it’s safe enclosed garden area, is a real asset for residents who cannot leave the premises. I am deeply grateful to the management team, the care team and auxiliary staff including in catering and maintenance, and to the administrative team - always friendly and helpful.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time in completing this review. You have been very supportive of your relative over the years and it has been a pleasure working with you and providing a happy new safe home for your relative.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edwin C (Brother of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only needed to visit The Meadow once to know that it was absolutely the right place for my sister. The staff were kind and friendly and have since proven to be extremely efficient in carrying out their duties. I am very happy that my sister was able to get a place in this lovely care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claudia E (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has Alzheimer’s and has been a resident at The Meadow for two years. It is well-organised and friendly. Most staff have worked there a long time and it appears to be a family atmosphere where staff work well together. The home is bright, tidy, clean and well-maintained with a lovely garden
and set in a pleasant green, calm estate. There is a decent level of activities although sadly, but necessarily, these have reduced due to Covid’s visitor restrictions. Personal care is good; my mother is clean and groomed, the food is of a good standard, and her medical needs are met (the home has a close relationship with the GPs). MHA’s general reaction to the Covid situation has been admirable. They were pro-active in sorting out PPE and in-house testing, and continue to be committed and rigorous in their response to an extremely challenging time. This has further assured me that my mother is in a caring and responsible environment. Any concerns I do have are addressed promptly.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thanks for taking the time in doing this review and your kind words, I will pass the feedback onto the team. I also would like to thank you for all your time and dedication in ensuring Mum's continued health and wellbeing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Son of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my gratitude and admiration enough, for the entire team at The Meadow care home.
They always have worked tirelessly to look after my mother, with sensitivity, care; compassion and always with a smile, but during these past months, during the Coronavirus, they have gone above and beyond.
It
has been a worrying time for us all, but knowing Mum was in their caring hands; when I could not visit her personally, was a godsend to be honest.
I am so very grateful to the whole team working at The Meadow for the brilliant work they do for their residents, and managing to arrange for family members to visit in a safe way, as soon as they were allowed, was wonderful.
Thank you to all at The Meadow, my mum could not be in better, safer or more caring hands.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in doing this feedback. It’s always very encouraging for all of us to read such positive feedback which really empowers us to go forward even stronger and confident and we are much obliged to look after your mother who is a wonderful and spirited lady.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marcia L (Cousin of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has received very good care. They try to include things in her diet which she likes eating in order to encourage her to eat.
The location is great and the gardens are a quiet sanctuary to sit in. The staff are professional and caring and do a great of job looking after the needs of the
people in their care. The environment is relaxed, clean and homely. Various activities are laid on which those more able can participate in, such as musical sing-along sessions for enjoyment and upliftment.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thanks a lot for writing this review. It’s always good to have feedback from relatives like yourselves who are very dedicated to your loved ones. You always empowered us in providing great care to your relative. I really appreciate all your understanding, especially during recent times as we all know it has not been easy. Please feel free to contact us with any questions or comments. We endeavour to help and support you as best as we can.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daniel G (Son of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow is an excellent care home with extremely compassionate and highly competent staff who treat residents with dignity and respect. It is very well-led. The home is extremely well maintained and scrupulously clean. It has great facilities, including a really wonderful garden. Together with other
family members and friends we have visited regularly over the past 18 months and have, without exception, found the Meadow to be a remarkably happy place with a real feeling of safety. The response to Covid-19 has been impressive and highly effective. We could not be more happy with the care that our mother is receiving (which is extensive given complex needs). Moreover, we could not imagine our mother feeling more safe or content in any other setting (and we make this comment after keeping Mum in her own home with live-in carers for as long as we could and then in another care home prior to her moving to the Meadow). We are very grateful and would highly recommend The Meadow.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful comments about Mum’s care here and our team, it is much appreciated. We wanted to thank you for your support and kindness ever since your Mum moved into our home. Mum knows that she is loved and well supported and always appears contented. Your frequent visits always bring joy to the whole team and our residents and we are all keen for things to go back to normal, to perhaps soon resume normal visitations again soon. We feel much obliged to be able to care for your Mum because of the trust you have put into our team and we will continue to work towards Mum’s happiness and contentment. Please know that you can come with us with any questions or comments you may have. We are always happy to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara B (Sister of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved into The Meadow early this year (2020). We were very well supported by the Deputy Manager in making what were difficult decisions, and we were impressed by the careful and cheerful care given to my sister by all the staff. She is now settled; she likes the place and much of the time
she feels happy there.
We have been especially impressed by the quality of the care my sister receives. At the end of the first 2 months, we met with the Deputy Manager for the first review. This was very thorough and covered all aspects of my sister's life in the home; it was sensitively delivered by the Deputy Manager, who gave us 3+ hours of her time, explaining everything clearly and sensitively. We have now received the second review which, again, is thorough and clear. In addition to these formal reports, we always find all the staff informative and supportive when we have any worries.
All in all, we are very confident that The Meadow is the best place for my sister to be.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for your time in completing this review. I am absolutely amazed with my team how they operated during my absence especially my deputy, who is an exemplary of good care. I will pass your feedback on to our team and we all hope we will be able to maintain high standards of care throughout your sister's stay. Last but not least, this would not have been possible without the dedication from you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah B (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into The Meadow six months ago and for the first time in the past couple of years, I feel that with the increasingly rapid progression of her Mixed Dementia with Alzheimer's, she is safe, stimulated, and cared for. The Meadow is really beautifully decorated and very clean and has a lovely
garden. The staff are superb and at any given time when I call, whoever I speak to seems to have up to the minute information on Mum and can tell me what I need to know. The three-month review was a revelation in that it was apparent that the team really do get my Mum. Lockdown has been hard for everyone but The Meadow has managed Covid 19 very effectively to protect the residents, staff and also families. We can now visit outdoors again which has been lovely both in terms of seeing Mum but also seeing the smiling faces of the staff who offer very practical advice and support when needed.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words about our home and my team - I will pass them on and it will bring a lot of happiness to everyone. We have always felt very supported by you and all your family members we are in regular contact with, and Mum very much knows that she is loved and well cared for here. We feel very privileged for you to have entrusted us with the care of your Mum and will continue to foster an ethos of excellency at our home. Mum continues to do well and we are looking forward to seeing you soon. Please know that we are very appreciative of the dedication you have shown to finding the best home for Mum and your continued support and involvement with her care, as we continuously find the best way of working through open and honest conversations, which we often have to find the best and most person-centred solution for Mum to ensure her happiness and wellbeing here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thomas L (Son-in-law of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to see my mother-in-law today. The standard of care is excellent as always, as has been the response to COVID, and is delivered with a high degree of humanity and warmth, and, as a son-in-law and an NHS consultant physician, I couldn't recommend The Meadow more.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. You have always been very supportive of your mother-in-law and our team, and she really enjoys your visits. Families as your own make our workplace richer and more vibrant, and your mother-in-law knows that she is loved and well cared for. I will pass your comments onto my team, who will feel very happy and appreciated, as they will know that their efforts and kindness make a difference to so many people.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie L (Daughter of Resident) published on 5 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has advanced dementia and has lived at The Meadow for the last 14 months. I feel quite emotional describing the care mum has received since her arrival, it is really exceptional and especially through the challenges of the last 4 months. Mum settled in so well from the beginning and has been
comfortable and content throughout her time here. Carers are expert and genuinely compassionate, this is a home where staff are always busy, if not attending to residents needs, they are sitting with them, providing company. Management is excellent, any concerns are dealt with immediately and communication is very good, including coordinating care and health issues with GPs and third party providers. I am so relieved that our mum is being cared for so well, in such a great setting at this stage in her life and endlessly grateful to all the staff who work so hard to make this happen.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for your compliments about our home. Our team will feel very encouraged and appreciated by such positive feedback, and it is very much appreciated and means a lot. Mum continues to do well, and she appears very happy here. We are so glad that you were able to visit again and enjoy our beautiful gardens and spend some quality time with your Mum. Please know that you can always come to us with any question or suggestion that you have. Looking forward to seeing you soon again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Friend of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the way The Meadow has handled the Covid Crisis. Great care has been taken to ensure the safety of the residents and when it became possible for friends to visit, proper arrangements were made. It is very good that relatives and friends receive regular updates. The staff are
very attentive and caring. The building is well maintained and always very clean. My friends who are residents enjoy the food and always praise the staff.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your time in writing this review and your kind words, I will definitely pass this on to my team. Thanks for being a very supportive relative during this pandemic; it is totally impossible if we do not have relatives as yourself so understanding and willing to work with us. We are really grateful for all the support you have shown.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire C (Niece of Resident) published on 31 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried about how my Aunty, who has Alzheimer's, would take to going into a home as she was very against it. The staff there were just wonderful and made it easy for us and, most importantly, my Aunty. They helped us immensely with the stressful move. My Aunty said she felt very welcome and
that the place was homely and cosy. She even said what a lovely hotel it was (she's a bit confused!) and she wished she could win the lottery and live there!
Since moving in 6 months ago she is eating much better, joining in on quite a few of the various activities, including Tai Chi!, has made some friends and is loving the garden. She is by far much happier than when she was living alone with carer visits. I have to add that the staff are wonderful, they're very organised, caring and are a pleasure to deal with. We couldn't be happier with this home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind comments about our home and my team. I agree. we were all a little apprehensive about how this move would go and were prepared for all kinds of possible scenarios. It was so wonderful and heart-warming when your Aunty said on her first day here: “I think I would like to stay here forever.” – things could not have been better from the very start.
You, as a family, have always been very supportive of your Aunty and our team here. We are very fortunate to have such wonderful relatives to liaise with and are much obliged to care for your Aunty, who is a wonderful and very spirited lady. Please know that you can always come to us with any questions you may have.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim L (Son of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum who is extremely vulnerable has felt welcome, safe and well cared for since moving here last year when her care needs could not be met at her last home. She is happy there and always appears to be well looked after and treated with dignity and respect.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time in doing this review, I shall pass the comments on to the team. I really appreciate all the support you have given us in helping Mum to settle here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline D (Cousin of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been a Resident of The Meadow for four years now and the care and compassion he has received since becoming a Resident has given him a new lease of life.
He is so well cared for, especially during this COVID pandemic, and since he also has ongoing medical conditions, myself and our family
have the peace of mind knowing that he is well looked after.
He is happy and content, well-fed and safe and we cannot thank all Staff enough for their love and kindness.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. Your cousin is very lucky to have a relative as reliable and supportive as yourself. He really loves all the delicious snacks you keep buying for him and always says that he can ask you for anything at all, and you will always help. He also praises the team, whenever he gets the chance, which is very kind and considerate of him. I will pass your comments onto our team, who will be very happy to hear such kind words – especially considering the challenges we have all just overcome together. Thank you for your kind, respectful and always considered approach, when speaking to our team, it really means a lot.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark W (Son of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 2 years now and I have always recommended The Meadow. She has been well looked after by patient, friendly and caring staff. Her room is clean and tidy, the food looks good and she is well attended to. The management are friendly and approachable. All in all, it
has been a good experience.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. The team will be very happy to receive such kind praise and we are happy that both your mother and her family are happy how we provide care here. Your approach towards our team has always been understanding, respectful and supportive, which we really appreciate – it means a lot. We have gone through a lot over the last few months, as a team, and feel we have only become stronger. Please know that you can always approach us with anything you would like to talk about, we are always happy to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for The Meadow is calculated as follows: ( (212 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 283 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Sirisha Kodakandla

Job Title: Home Manager

Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.