The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 156 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

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Care Provided by The Meadow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sirisha Kodakandla (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for The Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,659 – £1,854
    • Self-Funded Residential Dementia Care £1,727 – £1,917
  • (these prices are only a guideline, please contact The Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadow Reviews (156)

Total of 156, showing 61-80
9.7

The Meadow has a Review Score of 9.7 (9.735) out of 10, based on 25 reviews in the last 2 years. Over all time The Meadow has 156 reviews.

Overall Experience

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Date Published

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Review from Charlotte W (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I strongly recommend The Meadows. This is a lovely, caring home, who are doing a great job looking after my mother. They have a very high standard of care and have done an incredible job taking care of residents during the lockdown, including ensuring that covid did not spread in the home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. Mum has been here at our home for many years and you and your family have always been very supportive, also of our team. Your kind words and continued praise of how the team worked through the lockdown made a lot of positive difference, as comments like yours gave strength and confidence to our team. Mum continues to do well and has enjoyed your garden visits. Please know that you can always come to us with anything at all, we are always happy to help.


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Review from Chris R (Son of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been resident in the home since November 2017.
During that time, he has received care of the highest standard. This standard has never dropped and during the COVID-19 pandemic; the attention to detail, in making sure all residents are safe and relatives are informed and able to make contact
with their loved ones, is very reassuring.
The management is demanding and assertive and gets the very best from their staff as they are respected and rightly so. Even during a period when the care home manager was taking maternity leave, the seamless nature in which her deputy and executive management team stepped up was truly impressive.
I would have no hesitation in recommending this home to any prospective resident and family and thank everyone for working in the care home for the love and care they give and show to my dad and me.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you very much for all the valuable support you have given to your Dad and our team over the last few years. We are very fortunate to have a relative as understanding and able to work with the team as yourself. The pandemic has been an unprecedented experience for all of us and our team were always confident in giving care to Dad, partially because it has been made easier for us by your continued support. You have always been flexible and understanding and were always willing to put your own personal interest behind your Dad’s and all of our other residents when in-house visits became impossible. Your positive and understanding outlooks are much appreciated and we would like to genuinely thank you from the whole team.


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Review from Fiona W (Daughter of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I simply wish to express my joy at the service on offer at The Meadow. My mum has been there 1 year. The staff, without exception, are kind, caring and knowledgeable. I would not change anything. The home is a happy and dedicated care environment, where nothing is too much for the residents. The little
touches are so comforting for a relative.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words. Our team really appreciate all your support, too. Your mum knows that she is loved and well looked after by both, her family and our staff here. She continues to do well and makes all of our lives richer, simply by being herself. Hopefully things will go back to normal soon, and we can all see more of each other. In the meantime, all the best to you and yours,


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Review from Shaun L (Son of Resident) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with this low rise, newly refurbished home set in extensive landscaped gardens. Staff and management are all super-efficient and friendly. Rooms are spacious and beautifully decorated. There's a feeling of space and elegance in the generously proportioned common areas. There are constant
visits from medical and other professional caregivers. A warm community feel is everywhere and cleanliness and hygiene are particularly outstanding. Staff are quite simply superb.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to write a review for us. It has been absolute pleasure for us to look after your mum and she has been settling really well. Of course, this wouldn’t have been possible without the relentless support that we received from you and your family. Thank you for your kind words about the staff and the home. I will be sharing your thoughts with my team. It is always good to hear positive feedback and we all hope that we are able to meet your expectations all the time.


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Review from J-A P (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Just for the record, we will always recommend The Meadow in Muswell Hill (MHA) as we have known about it for over 17 years. (Ten years prior to my father moving to The Paddocks and then from 2012 - 2018 and to date from Oct 2018 to now at The Meadows).
It's clear to see that the reputation it has is
very good and this is because the staff maintain good standards of care and consideration. In fact, I have observed numerous staff members show care over and above what is expected. They respond to the residents and learn how to improve as their needs change.
The staff, carers in particular, kitchen chefs, laundry and domestics all treat residents politely, respectfully and show great kindness and care.
Thank you.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for this review; your Dad has settled into living at our home very well and your comments about my staff are much appreciated and I feel that it is our joint effort which has made his transition such a successful one.
Please let me also thank you for your kind words of praise and encouragement. I will relay your comments to the whole of my team who will be delighted by the fact that their efforts continue to be recognised.
We are very fortunate to have such a good team here at our home and are also very fortunate to have such a supportive, reliable and kind group of relatives and friends who help us in creating an atmosphere of peace and joy at The Meadow.


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Review from R M (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived at The Meadows for 2 and a half years and the staff have helped her to make it feel like her home. They are always friendly to both residents and visitors. The home is always clean and tidy and the garden which mum spends a lot of time in is very well kept. The standard of care is excellent.
The activities are plenty and varied.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking time to do this review and your kind comments. I will share this with my team and we do hope to maintain the same standard of service.


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Review from Stephanie J (Relative of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative moved to The Meadow in May this year having been widowed earlier in the year.
He has quite complex mental issues, not dementia and I feel the staff at all levels have worked hard to get to know and understand him. To me, he seems to be settling in well and I value the peace of mind this
gives me too!

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you very much for taking the time complete this valuable feedback. It means a lot to us and the team and I will share your comments with my team. It has been a real pleasure to look after your relative and we are pleased to see that she has settled in well.


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Review from Norman S (Son of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an outstanding care home. The staff are incredibly capable caring and approachable. The management team are very dynamic, motivated and on top of the job. They inspire confidence and trust.
The home is quiet and comforting. Residents are not left in front of the television. There is a wonderful
range of activities every day. It's also set in beautiful grounds.
I would thoroughly recommend this home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking time to complete this review; it really means a lot to us as a team. Mum has settled in well and we are very pleased to see that her move and setting at our Home has been peaceful. We will continue to ensure there is a wide range of activities and thanks for supporting us every step of the way. I will share your comments with my team.


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Review from James T (Friend of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, clean and well managed home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to write this review. I really appreciate your comments and will pass them on to my team.


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Review from John L (Friend of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was very nice. A nurse offered us a cup of tea. The home is attractive and clean with a good garden area.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to write this review. I really appreciate your comments and will pass it on to my team.


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Review from Eric P (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow is an excellent home. My mother moved from another care home 6 months ago and she settled immediately. The staff and carers are all amazing, they are loving and caring and genuinely love their work. The cooks are also great and provide good quality food. Any issues that arise are dealt with
efficiently and immediately. I'm so happy for my mother.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for such a positive review; it's our honour to look after Mum and she has settled very well. Thanks for all the support you and your family has given since Mum's admission. I do really appreciate your time in writing this review.


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Review from Geoffrey B (Friend of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting The Meadow, it is evident that the ethos is to create a home from home for the residents. The atmosphere is calm, friendly and personal, every member of staff greets you with a smile. The residents are regarded with warmth, understanding and respect for both their needs and wishes. The approach
to care is also clearly conceptually robust and all aspects of living as an elderly person have been thought through with a professional depth of knowledge that is immensely reassuring. For the staff, it is commonplace to create a flexible, creative and stimulating environment which they seem to achieve effortlessly. As a result, my friend has adapted very easily to this major life change and is doing better than we could have hoped for.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for taking the time to talk about how your friend has settled into living at our Home when we recently met – your comments, questions and suggestions were much appreciated and I feel that it is our joint effort which has made his transition such a successful one. Please let me also thank you for your kind words of praise and encouragement. I will relay your comments to the whole of my team who will be delighted by the fact that their efforts continue to be recognised. We are very fortunate to have such a good team here, at our Home, and are also very fortunate to have such a supportive, reliable and kind group of relatives and friends who help us in creating an atmosphere of peace and joy at The Meadow. Please know that you can come and see any of us, at any time, as we are always happy to help.


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Review from Deban L (Son of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my father after a very long time and I was pleasantly surprised by how well he looks when compared to how he was before. It made me really tearful to see his old self, he was dressed well. He smelled good and he was offered a very appetising, well-presented lunch which he always desired. I
was also very surprised with the ethos of The Meadow staff, they were very welcoming and always smiling. Senior management undoubtedly had a very strong influence in the culture that was carried in the home, they are very knowledgeable and approachable.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for such lovely feedback. We really appreciate the support we received from your family in enabling us to settle your dad into our care home. This means a lot. We are really grateful for you taking time to do this review knowing you have a very busy schedule. I will share your comments with my team.


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Review from J M (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been comfortable settled at The Meadow for over three years.
He is now 98 years old and lives with dementia and he is becoming increasingly frail. I have been impressed with the consistent care and kindness shown to him by the staff, including attention to the integrity of his skin. District
nurses and medical attention are involved whenever needed. Family visits are always comfortably welcome and my father is able to stay as healthy and contented as his condition and advanced age permits. I never feel I need to worry about him and I am always informed of any issues.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for these kind words, they are much appreciated. Thank you, too, for your continued support over the many years we have known each other. Your father is very lucky to have such dedicated and loving children. Your visits always bring joy to our home, especially so when you come with his great-grandchildren, who bring happiness to all of us. You also have been of great support with our Chaplain, and I would like to thank you for the Poetry Circle you led for a while. Together, we have worked towards your dad’s happiness and contentment, and we feel much obliged and honoured to be able to look after such a wonderful and kind gentleman. I wish you a very happy, healthy and prosperous New Year 2019.


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Review from Oznur K (Regular Volunteer) published on 16 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased at the level of care and support provided by staff and the management team. There are a few residents I communicate with when I visit them at the home. They always give me positive feedback about staff, the food and care provided etc. This feedback makes me really happy as it is important
for the residents to feel like they are being treated the way they want to be treated rather than being neglected. The activities that are carried out weekly are fantastic as it keeps the individuals active and happy.
I will definitely recommend The Meadow to people that are looking for a really good care home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you very much for your kind words. Our team here will be very happy to receive such positive feedback and I would like to thank you on my team’s behalf for taking the time to write this review. We try our utmost to create a very happy and loving home, and it’s good to know that other people can recognise our ethos of care through our daily practice. I would like to wish you and yours a Happy New Year 2019.


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Review from Sonya W (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been at The Meadow since October of last year and I have been very impressed by the level of care and support at the home. Management is responsive and professional. I am able to speak openly and honestly about any issues to do with Mum's care or any concerns I may have.


Staff are

well trained and give residents dignity and appropriate support. The activities are good and the coordinator is creative and caring. Food is very good. Overall I am extremely happy.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind and encouraging words. I will pass your comments to the whole of our team, as they will really appreciate such feedback. We all feel motivated to deliver the best care possible and would like to thank you for your continued support and your frequent visits. Together, we have made Mum’s transition into her new home a happy experience. Please feel free to come and see us at any time, with any comments, questions or suggestions you may have. Happy New Year 2019; may it be a healthy and prosperous year for you and yours. Best wishes, from all of us, at The Meadow.


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Review from Karen W (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in happily due to the fine care and attention of staff and management. There is excellent attention to detail throughout and outstanding understanding of the dignity and respect due to each resident. There is support for multi-cultural needs and I can now relax knowing my mother
is receiving loving care.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for such a wonderful review; it’s a great pleasure for us to look after your Mum. Mum has settled very well at The Meadow and we are very happy to have such a supportive family who is involved in Mum's care so intimately and is willing to work with us to provide Mum a quality lifestyle. I will pass your comments to my team and I wish you a very happy and prosperous new year.


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Review from Jonathan R (Son of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia and me and my siblings decided to move her to The Meadow, having been unsatisfied with the service provided by another care home in the area. The Meadow provides a safe and pleasant environment in which specialised care can be administered. The rooms are well-equipped
and relatively spacious. The staff appear skilled and caring and are led by an efficient and impressive senior leadership team. Efforts are made to adapt the care provided to cater for my mother's particular needs and requirements. The food is better than I have encountered in hospitals and other care homes. Visitors are made to feel welcome and are encouraged to play their part in the care programme. A range of events and activities are provided to encourage mental activity and social integration. I highly recommend The Meadow - when I leave my mother following a visit, I do so knowing that she is in safe and sympathetic hands, which is very important for my peace of mind.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

I shall pass on your kind words to the whole of my team. Everyone here really appreciates the effort, time and support you and your siblings continue to give your Mum, too, and we are very glad that she has settled in so well. Please continue to give us your feedback, and we wish you and yours a Merry Christmas and a Happy New Year 2019.


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Review from Ann C (Friend of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor, I feel welcome. The staff are patient and kind and the residents are treated with dignity. There is a lovely and well-kept garden which the residents enjoy and altogether there is a very nice atmosphere.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking your time in doing this review, your feedback is much appreciated. We value the time and support that you give and it is amazing to see how much of a difference it makes with all the activities that you give support to. I will share your comments with my team.


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Review from Alexandra H (Daughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given in The Meadow is excellent. All the staff are kind, caring and helpful and also very skilled in their work with residents who are experiencing and living with dementia. My mother has become part of a community. The ease in which she has been able to adjust has been helped by being able
to take part in really interesting activities every day. The home is very light and well aired. The garden is gorgeous, full of beautiful flowers and veg, well maintained. My mother loves flowers and watching birds and squirrels. Most of all she feels comfortable with all the care staff who look after her extremely well.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to do this lovely review. It was good to see how well Mum settled to living at The Meadow and it’s a great privilege to look after her.


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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for The Meadow is calculated as follows: ( (212 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 283 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Sirisha Kodakandla

Job Title: Home Manager

Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.