The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 156 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

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Care Provided by The Meadow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sirisha Kodakandla (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for The Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,659 – £1,854
    • Self-Funded Residential Dementia Care £1,727 – £1,917
  • (these prices are only a guideline, please contact The Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadow Reviews (156)

Total of 156, showing 81-100
9.7

The Meadow has a Review Score of 9.7 (9.735) out of 10, based on 25 reviews in the last 2 years. Over all time The Meadow has 156 reviews.

Overall Experience

  • 117
  • 37
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Date Published

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Review from Najia A (Friend of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential care home is a warm, friendly and welcoming home. We love to see our neighbour here being looked after and pampered. The activities keep the residents active and the staff are amazing. We love to visit her and know she is being cared for.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking time to write this review. Your kind words are really encouraging and I will share this with my team. As always, we are very grateful for the immense support that we always receive from you and your friend really appreciates your visits.


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Review from R A (Son-in-law of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit once every two months or so and we are satisfied with the attention that my father-in-law receives.
Staff are very good and there are interesting things happening ie., today a dog was in the home and the residents were pleased to see the animal.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to complete this review. It is good to hear that you are happy with the care provided for your Father-in-law, here at The Meadow. I will let my team know about your kind comments, it means a lot to all of us. Please know that you can always come and see us, should you have any questions or comments.


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Review from V B (Friend of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit a friend around lunchtime, was greeted by friendly staff. I was very happy to see how much my friend has settled in.
The home is going through a refurb and looks very nice. The staff are so warm and friendly and my friend is very happy at The Meadows.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to do this review and your kind words. It is very much appreciated and I will pass your comments on to my team who will be very happy about such wonderful feedback. We will continue to care for your friend with an ethos of excellence, in the spirit of companionship and true compassion.


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Review from S F (Friend of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to The Meadow the first thing I noticed was how fresh it smells as you enter. I met the manager who escorted me to my friend while giving me feedback of what is happening at the home. My friend has settled in really well and is extremely happy with the food.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to do this review, and for your kind words. It is very much appreciated and I will pass your comments on to my team who will be very happy about such wonderful feedback. We will continue to care for your friend with an ethos of excellence, in the spirit of companionship and true compassion. Please feel free to come and see me at any time, as our whole team here at The Meadow is always happy to listen and help and respond to any questions, comments or suggestions.


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Review from R E (Regular Volunteer) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First and foremost I will recommend this home to anyone seeking the kind of service offered here because everyone works towards the aims and objectives as clearly stated. The overall care, support and standard is of a high quality compared to similar provisions. Residents are treated with dignity, respect
and love. Other matters i.e. Facilities, activities, safety to name a few are of good quality, working to a higher standard. As for the staff and management are nothing to be compared.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for taking the time to write this review. Please be assured that the whole team will be delighted with such wonderful feedback and that it means a lot to all of us. We will continue to care for your friend in accordance with our care values, in the spirit of true friendship and compassion. As always, the support of friends and family means a lot to our residents and our team, as our joint effort helps to make the life of our residents special. Please know that you can always come and see any of us, with any comments, questions or suggestions, as we are always happy to help.


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Review from C H (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff seem very kind and all the residents well cared for.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking time to write this review. I am very pleased to hear that you feel all my staff are kind and I will relay your message to them. I hope we continue to meet your expectations.


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Review from Kevin N (Son of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an excellent first impression when we visited the home. Staff were very, very friendly and welcoming. The information we received was so high above expectations. The grounds around the home are kept clean and tidy, the garden is spacious and a lovely space for residents to enjoy the outdoors.
The home is well staffed and all the staff are willing to assist with any requests. I would highly recommend this residential home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to write this review. Your feedback is valued and appreciated by us all. I will relay your positive feedback to the team. We are very happy that your relative has settled well and is happy at our Home. Please do let us know if anything you feel we should improve on as we are always open to change and it is your home and therefore your opinion that matters most.


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Review from J S (Daughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now reached a stage where she needs assistance with most things. The carers are always positive and kind as they help her. Some things take time and require great patience but no one is ever rushed. She is always treated with dignity and respect. Equally, as her daughter, I am grateful
for this and for the good communication between staff and family. This is a friendly home and the recent refurbishment has added to its value as a comfortable place to live.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for doing this review. It means a lot to us as a team. We hope the significant refurbishment works taking place will improve the homely feel we aim to give all our residents. We feel blessed to have such supportive relatives.


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Review from Rachael S (Sister of Resident) published on 4 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, my sister was confused and fearful when moving into The Meadow Care Home. She has a complex set of personal needs. The staff immediately reassured and acknowledged her worries and patiently aided her communication and orientation. Health problems have been carefully monitored and appropriately
addressed. Her individual care plan is regularly reviewed in detail and altered when necessary.


Although an atmosphere of calm is generally encouraged at the home, I have noticed that activities and new visitors are cheerfully welcomed by staff and residents alike and accommodated easily. My sister is gradually able to enjoy chats with other residents and the companionship of the home. She also appreciates easy access to the lovely garden and the restful environment that this offers. She acknowledges the friendliness of the staff and the cleanliness of the home. As a relative, I too have felt reassured and supported by The Meadow and its staff.


Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking time to do this review. Your feedback means a lot to my team and we hope that your Sister enjoys her stay at The Meadow. We will endeavour to meet all her needs and we do hope she finds great companionship at The Meadow.


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Review from K S (Niece of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the care home looked after my aunty for almost 4 years until she died in late July.
I cannot fault the care she received as even when her dementia became chronic and she was unable to speak or undertake anything - they treated her with respect.
The home is clean and smells pleasant; there
are beautiful gardens where residents can walk and sit.
The food is home cooked and tasty.
Plenty of entertainment and extra care - hairdressers/chiropodist.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for your valuable review; it has always been a pleasure looking after your Aunt and, as you know, all the staff at The Meadow are very fond of her. We dearly miss her and your family has always been a huge part of MHA and we hope that you continue to visit The Meadow.


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Review from Sophie D (Daughter of Resident) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of this care home since July 2018, and I think the care she receives is excellent. If there is a problem, the staff always seem to be immediately on hand to deal with it, and they are always friendly and welcoming when I visit. The environment itself is pleasant, with a
lovely garden where my mother likes to walk around, and a nice lounge for residents to sit in. I would definitely recommend this care home.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Many thanks for taking the time to complete this review. Your feedback is very valuable to our team and I am sure your review will help others when looking for a care home, it will also be fed back to the team which I am sure they will gratefully receive.


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Review from Elizabeth R (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are happy and relieved that we have been able to move mum into The Meadow. She is 92 now and the carers here are both respectful and attentive. It is a huge relief to my sister and I to know that she is safe.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you so much for taking the time to complete this review, your words mean a lot to us and I will share this with my team.


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Review from Jo J (Daughter of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow is an exemplar of good practice. My mother was made to feel welcome and valued from day one. There is a great sense of community, informality, kindness and a nurturing of independence all underpinned with good systems and quality control. Staff are carefully chosen and even more carefully
trained. We, as a family, are so glad my mother was able to move here.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for taking the time to tell us about your experiences of The Meadow.
I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team. Thank you again.


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Review from P H (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living in The Meadow for two months and always mentions to me how much he likes it and how nice the food is. Each time I visit I am greeted by members of staff who are all unfailingly kind, gentle and patient, not only with my dad but with the other residents I see sitting in the communal
lounge.


I think my dad has been very lucky to be offered a place at The Meadow and it's clear to me that he finds it a friendly and reassuring, safe place to live.


Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words and I am very glad to know that your Dad has taken so well to living at his new home. Your kind words will be passed on to our whole team, who are all committed to providing our residents with care based on an ethos of excellency, which nurtures body, mind and spirit.


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Review from Marie R (Power of Attorney of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have made many visits to The Meadow over the last two years to visit a friend. I am extremely impressed at the high quality of care provided by the staff. They are always quite polite, kind and very patient with the residents and welcoming to visitors. The food is good and there are endless offers
of tea/coffee at all times. The management team is professional and always friendly and ready to listen. Their communication skills are excellent; very impressive.


I am so pleased that we were able to find such as a good and civilised home for my friend. Thank you.


Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your kind words and taking time to do the review. I will relay your comments to all of my colleagues.


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Review from R K (Son of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good security. Warm and friendly staff cope well with a variety of residents and behaviours.
Clean and tidy premises. Many safety features. Medical care conscientiously administered. Open and transparent, from kitchen staff to care assistants to senior staff. Staff always clean and calm, gentle yet
always in quiet control.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your comments. I am glad that you feel our staff are friendly and that the premises are clean and tidy. I will share your comments with the care team.


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Review from Meena K (Daughter of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and patient and look after my mother extremely well.
They have found ways to manage her challenging behaviour and she seems contented and well cared for.
The building is light and spacious with a large lounge which my mother enjoys sitting in with other residents. The rooms
are spacious and bright too. There are small dining rooms in each bay which enable residents to get to know each other a bit better over mealtimes.
Visitors are always made welcome.
There are lots of activities for those able to participate in them but also recognise that some residents may not be able or wish to do so.


I am very impressed.


Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your positive feedback. I am delighted that you feel your Mother is extremely well cared for. I will share your feedback with the care team.


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Review from D N (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care for my mum - loads of activities and company for mum. She is happy here.

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Review from M R (Son of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While visiting our mother who has been in The Paddock and The Meadow for approximately 10 years. We were given a very thorough review of her condition by her primary caregiver. She is in remarkably good physical health for her advanced age and the staff is attuned to all her particular needs.

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Review from C R (Daughter-in-law of Resident) published on 13 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first viewing, this home stood out. During the moving-in process and settling in trial it has been smooth and made easy by the professional, caring and kindly staff. Activities on offer have encouraged a somewhat reluctant resident to join in - even on the periphery. This has been of benefit
to the resident and a relief to the family. Thank you for your kindness.

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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for The Meadow is calculated as follows: ( (212 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 283 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Sirisha Kodakandla

Job Title: Home Manager

Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.