The Meadow

Meadow Drive, Muswell Hill, London N10 1PL
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9.7 156 Reviews
  • The Meadow, London
The Meadow care home in Muswell Hill provides residential and dementia care for 40 residents in purpose-built, en suite accommodation. The home is owned by MHA, a national charity helping to improve the lives of over 19,000 older people across Britain every day.

Personalised care plans are developed with residents and their relatives to enable the care team to provide personalised care and uphold the core values of dignity and respect.

A specially trained music therapist regularly visits The Meadow where they perform live music sessions in a group or one-to-one setting which helps to alleviate isolation and the symptoms of residents living with dementia.

Pastoral support and companionship is provided by a dedicate Chaplain, for residents and their families, whatever their beliefs.

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Care Provided by The Meadow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sirisha Kodakandla (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for The Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,659 – £1,854
    • Self-Funded Residential Dementia Care £1,727 – £1,917
  • (these prices are only a guideline, please contact The Meadow to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadow Reviews (156)

Total of 156, showing 101-120
9.7

The Meadow has a Review Score of 9.7 (9.735) out of 10, based on 25 reviews in the last 2 years. Over all time The Meadow has 156 reviews.

Overall Experience

  • 117
  • 37
  • 2
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Date Published

156
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Review from Sarah K (Daughter of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed with the time, care and support all of the team at the Meadow have given to Dad as he has transitioned to live full-time as a resident of The Meadow. The team have taken the time to get to know Dad, his needs and with all of this information, helped him to settle well into
life at The Meadow. The team are always open to answering any questions (either in person or over the phone) we have and to make us feel welcome and involved.


Alongside this, the location, services, outdoor space at The Meadow are of a really high quality.


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Review from Axel S (Friend of Resident) published on 29 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Isabel was a great help. She responded very effectively and was very kind to give updates on our friend's health status.

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Review from D W (Son of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is semi-blind and has dementia. We were impressed with the standard and the feeling of The Meadow compared with other care homes we visited. Since she moved into the home 8 months ago the service has proved excellent.
Both staff and residents have provided a very comfortable and supportive
surroundings with rest and activities well balanced. The in-house hygiene and personal care facilities are very good.

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Review from Don E (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is the oldest resident at 105 years old.
She is the longest resident - 8 years to date.
For me and my two sisters, the most important aspects of The Meadow are the genuinely caring staff.
We are very happy with all aspects.

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Review from M L (Son of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recently moved to the care home from her sheltered flat. The staff were very welcoming and friendly.
They have encouraged her to become involved in activities and have treated her in a warm and friendly manner.
The management have been very helpful and pro-active.

Reply from Sirisha Kodakandla, Home Manager at The Meadow

Thank you for your wonderful feedback. I will make sure to pass on your comments to our team here at The Meadow who will feel all the more supported and appreciated.


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Review from David M (Son-in-law of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has Alzheimers and we feel very lucky to have found The Meadow for her care. Every staff member is kind, friendly and the management are empathetic and very capable. I cannot fault this care home.

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Review from Hayley M (Daughter of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's and it was decided best if she was brought closer to me. It was a big decision to try and move her from Liverpool to London but I do feel so very fortunate that we managed to get her a room at The Meadow.
The staff are absolutely wonderful, patient, kind and welcoming. The
management team could not have made this emotional upheaval any easier. Professional, caring and always wanting to help, I honestly cannot praise the home enough.
My mum is so well looked after.

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Review from Nigel W (Brother of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has Alzheimer's disease.
She was the main carer for our mother when she suffered from the same disease, so she has been aware of the full consequences for herself and has no delusions about it.
She wants it to end as soon as possible.
The Meadow has been good for her.
The extreme anxiety
and distress she has felt in the past has been largely eradicated by the care received there. She remains confused which she often finds frustrating, but as this is a fundamental condition of the disease it cannot be prevented.
Most importantly she feels safe and secure there.
The staff are great, very patient, supportive and helpful.
This is a job often involving incontinence problems, often several times a day.
This is not a care career involving the possibility of expanding hope and horizons as with the beginning of Life but rather of a deteriorating situation towards its end.
The staff deal with this with patience and fortitude.
Visiting can be surprisingly a very positive experience, not always the case with other care homes.
The large organised social events there are particularly successful and fun to go to.
The premises are kept very clean. The maintenance staff are efficient and responsive.
The gardens are well kept and very pleasant to wander in and use.

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Review from J B (Daughter of Resident) published on 4 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home really does feel and look like a home from home. The carers and other staff are kind and pleasant, even in stressful situations. I was particularly impressed with the personal care and attention, both my parents receive and I feel they are being well looked after.

Reply from Raden Mauremootoo, Area Manager at The Meadow

Thank you for taking the time to tell us about your experiences of The Meadow.
I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team and the management team. Thank you again.


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Review from June R (Daughter of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadow itself is a beautiful spot you would think you were actually out of London as you enter from Meadow Drive. When you enter The Meadow residential unit it feels homely, relaxing, like a small welcoming hotel and it has a lovely garden where everyone has access. The staff are like family caring
and helpful. I feel so very lucky that my father was offered it as his home. They care so much for people with dementia. Thank you.

Reply from Raden Mauremootoo, Area Manager at The Meadow

Dear June,
Thank you for taking the time to tell us about your experiences of The Meadow.
I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team. Thank you again.


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Review from M M (Friend of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have always found my friend in a very clean and tidy condition. The staff have always been so helpful and kind. Very pleased with his treatment.

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Review from A F (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I live abroad, this was my first visit. I am not able to give an in-depth review, but my mother seemed very comfortable and well cared for.

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Review from J K (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visits to the home have been very satisfying to see my father being taken care of. The staff seem to cope very well with the residents.

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Review from Richard W (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in two months ago and has settled well. The home has a happy feel and staff appear to be very professional and caring. The assistant manager is lovely. The family have been impressed with The Meadow and are confident that we found the best place to suit Mum's needs.

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Review from Maggy M (Daughter of Resident) published on 25 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a calm and peaceful atmosphere at The Meadow and the staff are warm and caring. It's perhaps at times a little too quiet and more stimulation and physical activity would be helpful for some residents. However, it is good that it feels like 'home', rather than an institution, and too much corralling
into activities would detract from the homely atmosphere.

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Review from Lynwen J (Friend of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother was a resident until her death in 2015, I was pleasantly surprised at the change I now see when visiting a friend who is a new resident. The staff were always very caring but the atmosphere now is very homely, happy and calm - even more than before. The level of care is excellent with residents
able to make their rooms like a home from home. The activities now on offer are excellent with a very wide range of opportunities for residents to take part in activities that they enjoy.

Reply from Deborah Langton, Area Manager at The Meadow

Dear Lynwen


Thank you so much for taking the time to complete this review. We are always looking for ways to improve our services and I am glad you have seen the continued improvements and new ways of working we have created over the last two years to add to our great care. It means a lot when others recognise how much farther we have come in our striving to change a good service to a great service.


Kind regards


Deborah


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Review from S W (Friend of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and attentive care. A lot of activities for the residents to take part in. Food seems to be good and regularly served. A happy atmosphere among carers. Clean and well maintained. I have been going regularly to see my friend for the five years she has been resident and have been impressed
by The Meadow she is happy there.

Reply from Deborah Langton, Area Manager at The Meadow

Thank you so much for taking the time to write this review. It is wonderful to hear that you have experienced such great dignified and respectful care in the five years you have visited your friend as these are our underlying values as an organisation and what we strive for.


I will pass on your kind words to the team and thank you once again.


Regards


Deborah


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Review from J D (Friend of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has only been here a few weeks. The care seems fine and she seems quite happy here.

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Review from Pauline D (Friend of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home seems very nice and organised. The only problem I do have is that socks and underwear seem to go missing. I understand this can be difficult and I have addressed it with the home. They are extremely caring, very kind indeed.

Reply from Deborah Langton, Area Manager at The Meadow

Thank you Pauline for kindly writing this review. I am glad that you have experienced the warm caring service delivered at the Meadow to your friend. Apologies that some underwear has gone missing, I note you have addressed this with the home. Please do inform the manager Sirisha should this occur again.


Kind Regards


Deborah


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Review from C B (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was The meadow for three week's respite care. She never really settled in but it was very difficult for her to be away from her home in Staffordshire. The home was good on the whole and staff were helpful and friendly, but my mother found them difficult to understand at times. She could have
done with fewer different people coming in as she found this confusing.

Reply from Deborah Langton, Area Manager at The Meadow

Dear Catherine


Thank you for taking the time to write this review, I am glad that that you found the staff so helpful and friendly. I will feed back to the team regarding the different staff on duty to review around consistency.


Kind regards


Deborah


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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for The Meadow is calculated as follows: ( (212 Excellents x 5) + (67 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 283 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadow is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

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Sirisha Kodakandla

Job Title: Home Manager

Joined: 2015

Sirisha joined MHA in 2015 as Home Manager of The Meadow.