The Meadows Residential Care Home

288 Oldfield Lane North, Greenford UB6 8PS
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9.9 94 Reviews
  • The Meadows Residential Care Home, Greenford
The Meadows Residential Care Home caters for 25 residents across 20 bedrooms. It is a family run care home designed for people who like the intimacy and homely feel of a smaller care home. The incredible team go above and beyond to anticipate their residents' every need.

Since 2020, the Home has been undergoing major upgrading work to embrace the notion of continuous improvement to the general environment of all communal areas and all private rooms. All bedrooms have a full set of en-suite facilities with brand new ceramic sanitary-ware and spot-lights to the ceilings. All floorings have been replaced with non-permeable flooring and all walls skimmed and newly decorated.

A rear and side extension are due to be completed by this summer to provide an additional 6 bedrooms and a much larger lounge, quiet area and dining room.

It is located in Greenford, West London, with easy access from the A40, the M25 and is also a 5-minute walk from Greenford Tube Station, which is on the Central Line.

The staff are acutely aware of the problems and anxieties that moving into care can bring. They will support your transition sensitively with compassion and understanding. All of the staff have the knowledge, experience and skills of dealing with the issues and concerns surrounding such an important change, for which reason they will offer you constant support and guidance.

They boast a long-standing permanent workforce who always believe in putting their residents first. They believe that they’ve created a family in both their carers and residents and only believe in employing outstanding individuals who are able to meet exceptionally high standards.

The Activity Coordinator provides relaxation classes /sessions every morning to aid relief of many issues facing older people such as depression, loneliness, and isolation and the Team believes in the application of diverse techniques to boost residents' morale.

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Care Provided by The Meadows Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 25 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • A & I Care Homes Ltd
  • Person in charge
  • Sushma Joshi (Manager)
  • Admission Criteria
    • Privately funded, NHS and Social Service referrals
    • Ages 60+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for The Meadows Residential Care Home

  • The cost of care is dictated by the dependency level, the complexity of care and grading of rooms between standard and premium. Dependency level ranges from Low to Medium and High. Complexity of care is assessed based on the level of risks. Most of the rooms are standard, with only a few classified as Premium.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting though restrictions are applied during the Covid-19 pandemic.


  • Parking

  • Car park at the rear with parking facility just outside on the road which is a cul-de-sac.


The Meadows Residential Care Home Reviews (94)

Total of 94, showing 41-60
9.9

The Meadows Residential Care Home has a Review Score of 9.9 (9.884) out of 10, based on 13 reviews in the last 2 years. Over all time The Meadows Residential Care Home has 94 reviews.

Overall Experience

  • 88
  • 6
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Review from Deirdre W (Daughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at this care home for the last year. He went in with dementia and weight loss, following a stint in hospital after having a fall at home. He is so much happier and his confidence has grown since his admission. He loves his room and we were able to take in small pieces of his furniture
from his home, to make it homely. He is a huge dog lover, having had them all his life and he relishes seeing Totti (the Meadow's dog) every day. I feel this has also been very therapeutic for him and aided his recovery. He never wanted to go into a care home all his life but now can't imagine life at home. It was a huge relief for us as a family that he settled in so quickly and as well as he did.

Reply from Jennifer Somauroo, Manager at The Meadows Residential Care Home

Thank you so much for your lovely review. It is so nice for our staff to be recognised for their hard work and we strive to make this a home for all of our residents.


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Review from Harry P (Brother of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadows is an outstanding home. My brother has been in the home for the last 3 months and is a new man. He is so happy and content. When he was at home he was lonely and lacked company. He is now stimulated every day with activities and speaking to other residents and staff members. He has plenty
of space to walk with his frame. The fact that he sits with other residents to eat has increased his appetite enormously. I cannot thank the staff and owners enough. They constantly keep us informed on how he is getting on and we always feel incredibly welcome when we visit.

Reply from Jennifer Somauroo, Manager at The Meadows Residential Care Home

Thank you so much for your kind review. We appreciate all feedback and it’s lovely to hear such wonderful comments.


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Review from Kris H (Grandson of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is in The Meadows and I can't speak highly enough of how attentive and professional the carers have been. She's in incredibly safe hands and it gives our family huge peace of mind knowing she has the comfort she deserves. Keep up the great work guys!

Reply from Ian Somauroo, Manager at The Meadows Residential Care Home

Thank you for your review & feedback.


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Review from Jennifer P (Friend of Resident) published on 20 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home semi regularly. Staff are always friendly and helpful. Residents seem comfortable and well looked after.

Reply from Jen Somauroo, Manager at The Meadows Residential Care Home

Thank you for your positive review. We appreciate all feedback.


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Review from Chantal L (Granddaughter of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all avenues. It’s a nice, friendly home with great staff who are very personable and attentive. The care they give to my grandfather is exceptional. He loves all the members of staff there and talks about them every time we visit.

Reply from Jen Somauroo, Manager at The Meadows Residential Care Home

Thank you for taking the time to write such a lovely review. We appreciate all comments and feedback.


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Review from Jodie C (Granddaughter of Resident) published on 6 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a warm, friendly environment with lots of laughter at The Meadows - it’s so nice to see how well my grandmother is being looked after. Thank you for your help - she’s happier than she’s been for a long time and we feel better knowing she’s safe and being cared for!

Reply from Jennifer Somauroo, Manager at The Meadows Residential Care Home

Thank you so much for your lovely words Jodie. They are very much appreciated and helps to boost moral amongst the staff.


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Review from Kevin L (Cousin of Resident) published on 6 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This Care Home is everything a Care Home should be. They care in a way I have not seen in other care homes and the staff clearly love their jobs. The management is extremely committed. They update us constantly on our cousin's progress and generally how he is doing. The food looks very appetising and
my cousin has put on loads of weight, which is great as he was considerably underweight before going there. I can highly recommend this home to anyone looking for one for their friends or relatives.

Reply from Jen Somauroo, Manager at The Meadows Residential Care Home

Thank you for your kind comments, Kevin. We appreciate all feedback.


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Review from Gary L (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very nice property, the room is generous, the whole place has just been redecorated. All set in lovely grounds. The staff are great, funny, caring and attentive. I am very pleased we got our mother a place here.

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Review from Anne (Cousin of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed a couple of care homes for my elderly cousin, this was by far the better. At the viewing, the manager interacted with the residents whilst showing me around. The home is fresh smelling and there are different areas providing quiet areas as well as the lounge with a TV.
Residents are able
to request food/drink choices for items that aren’t normally on the menu. Appointments could be made for a chiropodist and optician to attend the home. Each resident had a small amount of petty cash held in the office for hairdresser appointments (the hairdresser visited once a fortnight) and sundries from the local newsagents.
Regular activities took place during the day. My cousin needed to visit the toilet very often day and night and it was never an issue nor did she have to wait for ages to be escorted there. Outings were encouraged e.g. going to church, trips to the local park.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much, Anne, for such a lovely review. Your cousin was an absolute pleasure to look after and is dearly missed.


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Review from Tina B (Relative of Resident) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly Aunt was happy in this home. The staff work very hard and are very caring. The daily activities were organised, the food was good and the home very clean.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much for your lovely review. We really appreciate people taking the time to write them.


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Review from Paul M (Son of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Mum has moved in, she has had a new lease of life. She looks a lot healthier and happier. The staff are absolutely great. I cannot fault anything at The Meadows.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you, Paul. We love all of the residents as though they are our own family and your mum is an absolute pleasure to look after.


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Review from A M (Daughter-in-law of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadows have taken incredible care of my mother-in-law. She adores all of the staff. The home always has a lovely homely feel when you walk in. It is always warm and inviting and everyone is always smiling. I thank God we managed to get my husband's mother into this home as it would appear that
they are always full with a long waiting list. She couldn't be better cared for, even by her own family. Thank you to everyone involved in her care. You are incredible at what you do.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much for your kind words. It means a lot to all of the staff at The Meadows and keeps us motivated to continue to provide the highest level of care.


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Review from Clair W (Daughter of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother suffered a stroke she has been a resident at The Meadows Care Home since July 2016.
My mother is very well looked after by all the staff there who are extremely kind to her even when she has a bad day.
The level of care is excellent, the home is always clean and all the other residents
seem very happy and content.
The management is always very helpful and always keep us updated and well informed of any changes or if my mother has an appointment.
Whenever I visit my mother she is always happy and I can see by the relationship she has with the staff she cares about them very much and they care about her.
She has made some nice friends too.
I would highly recommend The Meadows to anyone who may need to find a very good Care Home.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much, Clair, for your lovely review. Your mum is such a happy soul and we all love her to pieces. It really means a lot to us when families write such positive reviews, and we thank you for taking the time to do so.


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Review from T J (Son of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident here for a year now, he has a form of dementia. My sister and I are very happy with the care and comfort he receives there and would have no hesitation in recommending the home to others.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much for your lovely review. We really appreciate all feedback and thank relatives for taking the time to write reviews for us.


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Review from Peter H (Stepson of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadows is truly an outstanding home. I read all the reviews before sending my Stepmum here and they are spot on. The home is always immaculately clean, and the home is decorated like a home, not a clinical or what you might think a care home would be.
The staff are so attentive and exceptionally
kind and helpful. The owners and manager are literally always available, and the manager gives her mobile number to ensure 24-7 access. They provide great entertainment with singers and lots of activities. Super home!

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you very much for your kind words.


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Review from Barry S (Son of Resident) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding in every way. The staff are very caring and they put the needs of the residents before everything else. This family-run care home is exemplary and one can only hope that other care homes learn from it, so that all care homes get to this standard. There is a great ambience
when you walk in and you can honestly feel the warmth and love that the carers and owners exude. The food looks delicious and I am told by my dad that it is all cooked freshly on the premises. For people who are looking for a care home, I can recommend this one without hesitation and our family are able to lead our lives knowing that our father is in the absolute best place he can be.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you very much for your kind words. We strive to make this a home from home and really appreciate all feedback from friends and relatives.


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Review from K J (Daughter of Resident) published on 28 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for all the wonderful care you provide for our father. We are most grateful and we know he is in such good hands.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you for your kind words.


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Review from N L (Friend of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend regularly who has been in The Meadows for the past 2 years. I always feel welcomed and the staff are always extremely helpful. They all go above and beyond for the residents and it's an absolute pleasure to visit. The staff are just wonderful, so kind and respectful. My
friend is so happy and well taken care of, not to mention entertained whether by playing bingo or singing along with the visiting singers. The Meadows is always clean and feels like a home rather than a care home. My friend loves the food and he is very happy with his room. Managment are always on hand and very accommodating. I highly recommend The Meadows.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you so much for your lovely review and kind words. The staff really appreciate the feedback from friends and family, so thank you very much for taking the time to write this.


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Review from Margaret G (Niece of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt and her husband both have Alzheimer's/dementia mixed. Physically they are both well and mobile but are no longer able to live on their own as they are very vulnerable.


The staff at this care home are very kind and caring. When I visit, they are clean and happy. They tell me that the food

is good and talk highly of the staff. They have put a double bed in their room for them without my asking. They take them and a couple of other residents to the local church on a Sunday which is very important to my aunt and her husband.


All the residents are spoken to respectfully and I am glad we found this home.


Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you very much Margaret. It’s much appreciated.


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Review from Sandra H (Niece of Resident) published on 19 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent the last four years of her life at The Meadows and was very happy there. When she reached the age of 96 she was no longer able to manage in her own home and needed extra support. My choice of The Meadows proved the best decision I could have made. She was shown great kindness and respect
by all the staff and really felt at home there. I will always be grateful for the exemplary care she received.

Reply from Jennifer Somauroo, Operations Manager at The Meadows Residential Care Home

Thank you very much for your kind words. We really appreciate all feedback. Many thanks.


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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for The Meadows Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for The Meadows Residential Care Home is calculated as follows: ( (138 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 155 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Meadows Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Kelly

Job Title: Manager

Joined: 2022

Michelle joined The Meadows on 21/02/2022, at which time her Deputy Suzanne equally started. Michelle came in with a wealth of experience in managing home-care services in Harrow prior to which she was a Branch Manager, Deputy Care Manager, Trainer, Field Care Supervisor, Senior Care Co-ordinator, Practice Manager, NHS Patient Care Manager, Health Advisor and Administrator.


She is currently completing a Diploma / Higher Education @ Level 5 in Health & Social Care. She is a respectful member of our Team, who is always driven by high-quality performance, good leadership and the application of new concepts to ensure proficiency, enthusiasm and the development of a productive team.