Minchenden Lodge

54 Blagdens Lane, Southgate, London N14 6DD
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9.9 56 Reviews
  • Minchenden Lodge, London
Minchenden Lodge provides a homely atmosphere with friendly and qualified care staff, to suit a range of personal needs in an expert and satisfying manner while also supporting independent and flexible lifestyles.

All areas of the home are easily-accessible by residents, with Minchenden Lodge being a traditional but refurbished property that retains much of its original character.

Carers pride themselves on an efficient service, taking the medication and nutritional needs of residents seriously and offering a comprehensive activities programme.

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Care Provided by Minchenden Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kemisha Morris (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1973
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Minchenden Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,450
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,800

  • These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
  • (these prices are only a guideline, please contact Minchenden Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Minchenden Lodge welcomes visitors at all times and has no set visiting hours


  • Parking

  • Free onsite parking is available


Minchenden Lodge Reviews (56)

Total of 56, showing 21-40
9.9

Minchenden Lodge has a Review Score of 9.9 (9.869) out of 10, based on 15 reviews in the last 2 years. Over all time Minchenden Lodge has 56 reviews.

Overall Experience

  • 51
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Review from Pamela B (Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just happy with the care home.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. We're so very glad you're happy with our service.


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Review from Raymond W (Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate my stay and would approve it to a friend.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. The management and staff are so happy that you have enjoyed your stay and we would welcome you back any time. We look forward to seeing you again soon.


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Review from Alison D (Daughter of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Minchenden nearly 3 years and during that time we have only good things to say about the care she has received. She is now frail, in a wheelchair and has dementia but all staff there have continued to show such kindness. I want particularly to draw attention to the absolutely sterling
effort that management and care staff and indeed everybody at both Minchenden and more widely within the Scimitar group, put in so as to continue to protect and care for our loved ones during the Covid situation. It was such a comfort to us as a family during the times when Government guidelines precluded us physically being with Mum, that she was in good hands.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review, the management and staff are delighted with your positive comments and we can only say it is an absolute pleasure to have the opportunity to care for your mother. We all look forward to seeing you again soon.


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Review from Jeanette E (Daughter of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently at Minchenden Lodge and I can honestly say the care she receives is excellent. The manager and her team are always kind and considerate to her. It’s a small care home and the staff have got to know my mum very well and she often says to me how lovely they are. Many of the staff have
worked there for a long time and that continuity is important for my mum and the other residents. I would have no hesitation in recommending the home to others.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments and we're so glad that you and your mother are happy with our care. We all look forward to seeing you again soon.


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Review from Alan C (Civil Partner of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the love, warmth and care that my partner has received so far and would certainly recommend Michenden Lodge to others. Also, I am hoping my partner can continue to receive further care.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. Your comments are so very much appreciated by the management and staff at Minchenden Lodge and we are honoured to have the opportunity to provide care and support for your partner. We all look forward to seeing you again very soon.


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Review from Maria C (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident within this care home for a considerable amount of time. My father’s safety and well being, both physically, medically and psychologically are of paramount importance. Minchenden Lodge staff and the management provide first-class care for my father. It is a safe, comfortable
and stimulating environment and all of my father's care needs are met with diligence and superior quality care. The reassuring care is priceless. Thank you to the manager and all your staff for your incredible work and care; truly first class.

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Review from Olga P (Daughter of Resident) published on 20 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely dad spent just over two months as a resident of Minchenden Lodge, but my family will be forever grateful to the wonderful team for taking such excellent care of him and helping us navigate the many challenges we faced with the coronavirus, which limited our access to the home during his final
few weeks. The team were compassionate, respectful and so helpful throughout, ensuring dad was comfortable and cared for to the highest standard. With thanks always, from all our family.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review. The management and staff very much appreciate your comments and equally feel honoured to have been given the opportunity to meet and provide care for your father. Your words will bring much joy to the staff during such difficult times. We wish you and your family well for the future.


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Review from Elena D (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Minchenden Lodge is an amazing care home and I have only the best to say about the staff and the management.
I was lucky to find a place in there for my husband.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review, the management and staff are delighted with your comments and we are glad that you are happy with our service.


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Review from Nikki C (Granddaughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased to say that we are very happy. The nurses are very helpful and kind. The care that the home provides is great.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. We are delighted with your comments and look forward to seeing you again soon.


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Review from Androulla B (Daughter-in-law of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home with great care for all the residents.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. We are delighted with your comments and look forward to seeing you again soon.


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Review from Katie C (Granddaughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very patient and caring and I am very pleased with the service.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review, we are delighted with your comments and look forward to seeing you again soon.


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Review from Chris G (Son of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are really pleased with the good service we receive from Minchenden Lodge staff. My mum really likes staying here, has made many friends and has good relations with the staff.

Reply from Lisa Coombs, Manager at Minchenden Lodge

Thank you for your feedback. I will pass this onto the staff. Your kind words are appreciated.


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Review from M C (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One word - Brilliant!

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review. The staff and management would like to thank you for your kind word.


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Review from Christine D (Daughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to a room in Minchenden Lodge last summer and we have been so happy with the care she has received. The staff are amazing. Always friendly and welcoming to family and visitors and so caring to all the residents. I am so impressed by their dedication and how they genuinely enjoy interacting
with the residents making for a lovely atmosphere. The house is always clean and tidy, food tasty and varied and lots of activities going on. I don't think we could have found a better place and we're very lucky that a room was available. Thanks to all the staff.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Many thanks for taking the time to leave us a review. Your comments are very much appreciated by all at Minchenden and we're proud that both you and your Mum are happy with our service. We all look forward to seeing you again soon.


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Review from Alice W (Daughter of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been residing at Michenden Lodge for over a year now and I am extremely happy with the level of care she receives. The managers and carers working at the home treat my mother with compassion and love and inform us quickly on any issues that may occur. The food served is of a very high
standard (Mum particularly likes the desserts) and they occasionally take them on outings or have entertainment brought in. It is of great comfort to know that my mother is happy living at Michenden Lodge and that she is looked after so brilliantly. Many thanks to all.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. The management and staff are delighted with your comments and we're so glad that both you and your mother are happy with our service.


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Review from Amanda B (Daughter of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad spent his last weeks here. He was treated with dignity, kindness and the best care you could wish for. We, his family, were also treated respectfully, nothing was too much trouble. We were kept informed of his condition and were welcomed anytime day or night. A very comforting and caring environment
with beautiful souls looking after your loved one. I would not hesitate to recommend.

Reply from Luke Sargeant, Operations Director at Minchenden Lodge

Thank you for taking the time to leave us a review. Your kind words are very much appreciated by the management and staff at Minchenden and we're so glad we could help at such a difficult time. Wishing you and your family all the best for the future.


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Review from Alex K (Granddaughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grampa was at Minchenden Lodge for 2 and a half years before he passed away in February 2019 and the care he received in that time was exceptional. The staff were friendly, caring and treated Grampa (and us) like family. Nothing was ever too much trouble and residents are valued and respected as individuals.
Minchenden Lodge goes above and beyond to ensure their residents are happy, content, safe, feel at home and are well cared for. Grampa was all of these things in his time there.
This level of care continued right up into the last weeks of his life, when the care and support that Grampa and we, as a family, received was second to none. The manager and her staff did everything possible to ensure that Grampa was peaceful and comfortable at the end, for which we will always be thankful.

Reply from Lisa Coombs, Registered Manager at Minchenden Lodge

Thank you so much for your kind words Alex. Grampa was a pleasure to care for and to know, as you all. Happy New year to you all. See you soon.


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Review from L A (Daughter of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to see a lot of homes. When we went to Minchenden Lodge, I knew this was the one for my mum. It's very homely, very clean and didn't smell. The carers were very caring and had a very positive attitude, which I liked. It took time for my mum to get used to the new environment, but we got there
in the end. All the staff work extremely hard and go above and beyond the call of duty. I would definitely recommend Minchenden Lodge. A big thank you to the manager and her team.

Reply from Lisa Coombs, Manager at Minchenden Lodge

Thank you so much for your kind words. Thank you for all your support during Mum's transition period and all your continued support.


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Review from M P (Daughter of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Minchenden Lodge is a very well run, outstanding care home. We knew from the moment we walked in that this was the home for mum. It is warm, inviting and very clean. The staff are lovely and very caring and I would say that they are amazing. The manager and her staff were very supportive to family members
and they go above and beyond the call of duty. A very special home.

Reply from Lisa Coombs, Manager at Minchenden Lodge

Thank you so much for these kind words, I will pass this onto the staff. As they will appreciate your positive feedback.


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Review from Bill M (Son-in-law of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good ambience in Minchenden Lodge.
Warm, friendly carers, excellent young manageress.
Very imaginative dining room, decorated with wall hangings as an outdoor courtyard.
Great idea and gives a comfortable, relaxed room for residents' mealtimes.
Excellent choice of hanging flower baskets at
the door.
Very pleased my mother in law is here.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Minchenden Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Minchenden Lodge is calculated as follows: ( (154 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 176 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Minchenden Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Kemisha

Kemisha Morris

Job Title: Registered Manager

Joined: 2013

Kemisha’s career in care began in 2010 as a team leader while working as a childcare assistant. Over the years, she transitioned to roles of increasing responsibility, including senior carer and care coordinator at various facilities, before her most recent role as Deputy Manager at Woodbury Manor. Kemisha’s journey in care demonstrates her strong dedication and growth within the field. With a solid foundation, her career path reflects her commitment to leadership and excellence in care. Her aspiration to continue growing as a leader shows her focus on providing high-quality care for those she serves as Manager of Minchenden Lodge.


Minette

Minette Dzaba

Job Title: Deputy Manager

Joined: 2019

Minette Dzaba holds a diploma in Business Studies, which she completed before a life-changing event redirected her career path. When her father became seriously ill and required a wheelchair, Minette assumed the role of his primary caregiver. This experience deeply inspired her to pursue a career in the care industry. She now holds an NVQ Level 4 qualification.


Minette is known for her patience, kindness, and unwavering dedication to meeting the needs of others. She thrives in team environments and has nearly fifteen years of experience working with individuals with learning disabilities and the elderly, both in care homes and private residences. Throughout her career, Minette has steadily advanced, and she currently serves as the Deputy Manager at Minchenden Lodge.