Morven House

48 Uplands Road, Kenley CR8 5EF
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9.6 30 Reviews
  • Morven House, Kenley
Morven House offers a family atmosphere and a home from home friendly approach with all residents.

The team are skilled in person centred care and create a comprehensive care plan for all residents, meaning they are well-trained and informed on the requirements of each person they support. Professional development is ongoing to ensure residents always receive the highest quality care.

Residents can access a variety of activities which they can indulge in, including the piano in the quiet lounge and the library area. Residents can also enjoy a warm sunny day out on the decking, with a fantastic view over the Kenley country side.

The management team have an open door policy and listens to families' and residents' feedback.

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Care Provided by Morven House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Catherine Olaniyan (Manager)
  • Admission Criteria
    • This services takes private, social services and NHS referrals. Ages over 65
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (20)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Morven House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,500
    • Self-Funded Residential Dementia Care £950 – £1,500
    • RESPITE Self-Funded Residential Care £950 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,500

  • The weekly fee includes accomodation, food and normal personal care.
    The weekly fee excludes;


    Hairdressing
    Chiropody
    Opticians
    Newspapers
    Toiletries and Laundry supplies


    Residents' family are encouraged to keep a petty cash amount to meet their day to day expenses, outings, purchases, and such.
  • (these prices are only a guideline, please contact Morven House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • To enusre the safety and security of the residents, all visitors are expected to sign in the visitor's register at the entrance. Working professionals are required to show their valid ID proof upon request to verify the identity.
    Families and friends of the residents have no restrictions on the visiting time. They are welcome to Morven House to spend time with their loved ones at any time that is convenient for both parties. However, it is adviced to visit the residents before their bed time.


  • Parking

  • Private parking space available.


Morven House Reviews (30)

Total of 30, showing 21-30
9.6

Morven House has a Review Score of 9.6 (9.594) out of 10, based on 12 reviews in the last 2 years. Over all time Morven House has 30 reviews.

Overall Experience

  • 16
  • 12
  • 2
  • 0
  • 0

Date Published

30
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1
12
18

Review from J J (Wife of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been well cared for although I have sometimes had to point out things such as his fingernails not having been cut/cleaned, dirty jumper etc.
The staff always respond and deal with the matter.
I feel that they genuinely care about my husband and his welfare.

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Review from S S (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful team, excellent service.

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Review from S H (Granddaughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Morven House. Extremely impressed and happy with the high level of care my nanny is receiving.
The activities and social events that are organised at Morven House are amazing and my nanny really enjoys them.
Keep up the hard work Morven House and thank you.

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Review from J B (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been in this home since December 2016 and I find the home very friendly and look after residents well. Keep you informed of any illness or if the resident has to go into hospital.

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Review from T P (Son of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from J H (Daughter of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled in well to the home. The staff are consistently friendly not only to us but all the residents.
They are very approachable and very helpful with any queries. The family and I feel my mother is receiving appropriate care which eases our minds.
We appreciate that my mum participates
with the activities to keep her active.

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Review from Brenda T (Daughter of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the home all appear to enjoy their work and are kind, caring and friendly. The activities organised for the residents are good and Mum enjoys the mother and toddlers visiting, also the dog visits.
She has been taken out to a garden centre which she enjoyed.
Mum has dementia but has improved
both physically and mentally since being in the home. The only negatives would be the lift and Mum's small bedroom.

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Review from Diane W (Wife of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the beginning of the residence procedure, the manager and staff have been helpful, thoughtful and very attentive to my husband's welfare.

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Review from L P (Son of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Current management are working hard to make good improvements. Mum has been here for 2 years. Any problems the management are very accessible and respond well to suggestions etc. New activities regime looks very hopeful.

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Review from Jacueline M (Daughter of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A comfortable and friendly atmosphere.

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Current Review Score: 9.6 (9.594)

Overview of Review Score

The Review Score of 9.6 (9.594) out of 10 for Morven House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.594 for Morven House is calculated as follows: ( (101 Excellents x 5) + (21 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 138 Ratings = 4.594

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morven House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Catherine Olaniyan

Job Title: Registered Manager

Joined: 2024

Catherine is an experienced healthcare professional with over three decades of expertise. She is a registered mental health nurse and holds a postgraduate certificate in management. Catherine has extensive experience working with both younger and older clients, addressing mental health and physical care needs. Known for her compassion and friendliness, she possesses the skills and knowledge required to effectively manage a care home.