Nazareth House - East Finchley

162 East End Road, London N2 0RU
Submit a Review
8.5 9 Reviews
  • Nazareth House - East Finchley, London
Nazareth House, Finchley - London, is run by a team of hard-working professionals who feel passionate in achieving the services goals in elderly care and also helping many people with mental health challenges.

The service makes an excellent contribution to local care provision, registered to welcome up to eighty-four people and respectful of individual choice and lifestyle, while having extra benefits for those who wish to pursue their Catholic faith, being part of the Sisters of Nazareth's worldwide operations.

Together with homely interiors and a friendly care service, residents are able to enjoy an active lifestyle, with personal interests encouraged.

Show Nazareth House - East Finchley on the Map

Care Provided by Nazareth House - East Finchley

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Diana Burlacu (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Nazareth House - East Finchley

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
  • (these prices are only a guideline, please contact Nazareth House - East Finchley to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available.


Nazareth House - East Finchley Reviews (9)

8.5

Nazareth House - East Finchley has a Review Score of 8.5 (8.508) out of 10, based on 6 reviews in the last 2 years. Over all time Nazareth House - East Finchley has 9 reviews.

Overall Experience

  • 5
  • 4
  • 0
  • 0
  • 0

Date Published

9
1
2
6
3

Review from Louis v (Brother of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister entered Nazareth House just after Easter 2024 as a resident with mobility needs. Early in October she was diagnosed with a terminal cancer. She passed away on October 26. During those six months her care needs progressed from assistance with mobility and bathing to full-scale palliative care.
The response of the staff to those changing needs was exemplary. Her care went beyond professional - it came from the heart. She died peacefully, supported by the prayers of the inspirational Sisters of Nazareth.

Reply from Diana Burlacu, General Manager at Nazareth House - East Finchley

Thank you for your kind appreciation. Some of our core values include compassion, love, and respect.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Danielle J (Wife of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the way Nazareth House is run at the moment.
The staff are very caring and kind.
The management is definitely more competent.
You can actually communicate with the management and get results.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K G (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise a particular member of staff (nurse) enough. Whenever I have any issues she provides me with reassurance. She knows exactly what is going on with my father. All the other staff are really friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M J (Son of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with the service overall, and would recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita C (Friend of Resident) published on 28 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very helpful. They enabled my friend and I to take our friend out into the garden, in a wheelchair and when she returned they were able to direct us back to the lounge where someone was getting ready to put her onto a special bed.
The home seemed very clean and there are books, trees
and cars going by and even a small selection of biscuits for the residents. The chapel is very lovely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cathy M (Daughter of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's experiences have been very positive and she is happy here. The staff are lovely and the nuns are really helpful. Everyone stops to have a chat, which makes for a friendly community. Mum's health has declined recently - she is 91 after all, but the support continues and no one moans about anything,
of having to change her yet again. When Mum was better she used to love going to the evening socials which the nuns arranged and she still enjoys the parties and celebrations eg for the coronation. She likes going to Mass every day, even though she's not a Catholic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Friend of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend on a regular basis and have found him well looked after and the carers helpful. I have no knowledge of the activities offered. My friend seems happy with the food provided.
It would be helpful if a summary of the RDA account could be provided on a regular basis, maybe monthly.

Reply from Sheriff Raji, General Manager at Nazareth House - East Finchley

Thank you for the lovely comments. I will speak to our finance department and ensure RDA account is provided regularly.
Kind regards,
Sheriff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie M (Daughter of Resident) published on 18 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my mum (who has dementia) has received during several respite stays at Nazareth House. Everyone, from the receptionist to the house keepers are pleasant and welcoming. All the carer's I have had the pleasure to meet are compassionate, understanding, very friendly and
knowledgable in their field.
Nazareth House is well managed, the housekeeping is good and the restaurant provides a good variety of food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret S (Friend of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be professional and they have always displayed empathy to the patients.
The bingo is very good, and is enjoyed by all.
The home has a good range of activities.
My one concern is the smell of urine in the hallway. This is not all the time, however when it does it is
very overpowering.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.5 (8.508)

Overview of Review Score

The Review Score of 8.5 (8.508) out of 10 for Nazareth House - East Finchley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Nazareth House - East Finchley is calculated as follows: ( (43 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 69 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.957 Points relating to the number of positive Reviews for Nazareth House - East Finchley is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 6 Positive Reviews ÷ 16.8 = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Doina-Mariana

Doina-Mariana Burlacu

Job Title: General Manager

Joined: 2023

Golden rules for our care, Compassion, Love, Justice, Patience, Respect and Hospitality.


Frequently Asked Questions about Nazareth House - East Finchley

What types of Care is Nazareth House - East Finchley registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nazareth House - East Finchley provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Nazareth House - East Finchley have?

There are 84 Single Rooms.

What are the Facilities & Services at Nazareth House - East Finchley?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - East Finchley to the centre of London?

6.1 mile(s) as the crow flies, distance by road may be significantly further.