Outlook Care - Neave Crescent

Harold Hill, Romford RM3 8HN
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1 Review
  • Outlook Care - Neave Crescent, Romford
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Care Provided by Outlook Care - Neave Crescent

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 10 Service Users
  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Abiodun Fakoya (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Outlook Care - Neave Crescent Reviews (1)

Over all time Outlook Care - Neave Crescent has 1 review.

Overall Experience

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Date Published

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Review from Donna B (Sister of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has stayed at Neave Crescent on three occasions over the past three years. I was very anxious about him staying away from home at first. However, I was invited to visit the home and all of my fears were allayed. The home is spotlessly clean and the staff are both caring and welcoming. My
brother's needs and cares were discussed at length, prior to his stay. He has thoroughly enjoyed his stays. He says that the food is lovely and he even enjoyed his non-alcoholic lagers with his meal every evening. The staff were very friendly and made a point of chatting to him to make him feel at home. He was assisted to the local shop daily to buy sweets and a newspaper. The residents were also friendly and my brother often watched the tv with them in the shared lounge. His washing was done daily and I was pleasantly surprised to have a clean suitcase of clothes at the end of his stay. My brother often asks when his next visit will be as he thoroughly enjoyed his experience.

Reply from Abi Fakoya, Service Manager at Outlook Care - Neave Crescent

Thank you for taking the time to write this lovely review. We are so pleased that your brother enjoys his stays with us and that you feel reassured when he is in our care. We aim to provide the highest standards of care to ensure a welcoming and caring environment for the people we support and their families. It is very nice to receive such a wonderful compliment about the service we provide. Your comments certainly make a meaningful difference to all of us at Neave Crescent. We look forward to welcoming you both again very soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Outlook Care - Neave Crescent

What types of Care is Outlook Care - Neave Crescent registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Outlook Care - Neave Crescent provide?

Own GP if required is an additional type of care provided.

How many Rooms does Outlook Care - Neave Crescent have?

There are 10 Single Rooms.

What are the Facilities & Services at Outlook Care - Neave Crescent?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Outlook Care - Neave Crescent to the centre of Romford?

1.8 mile(s) as the crow flies, distance by road may be significantly further.