Nightingale House

57 Main Road, Gidea Park, Romford RM2 5EH
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9.8 13 Reviews
  • Nightingale House, Romford
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Care Provided by Nightingale House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Peel (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Nightingale House

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,200
    • Self-Funded Residential Dementia Care £1,200 – £1,200
  • (these prices are only a guideline, please contact Nightingale House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions.


  • Parking

  • On site parking.


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Nightingale House Reviews (13)

9.8

Nightingale House has a Review Score of 9.8 (9.771) out of 10, based on 12 reviews in the last 2 years. Over all time Nightingale House has 13 reviews.

Overall Experience

  • 11
  • 1
  • 1
  • 0
  • 0

Date Published

13
1
7
12
1

Review from L H (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident in Nightingale house for 1 year January 2024 - 1st January 2025. Nightingale is a friendly well run care home. It is clean and welcoming. Family and friends can visit any time of the day and don't have to make appointment to visit. Although our mum never wanted to join in there
were activities going on everyday, bingo, art and crafts, singalongs etc. Nice bright communal lounge and separate dining room. A varied menu with a choice of dishes..
Staff- All staff were professional , kind, caring, hardworking and friendly. Nothing was too much trouble for them. They treated our mum with compassion, love and respect until her dying day.
I just want to say thank you very much to all the amazing staff for looking after our mum. and I would definitely recommend this home.

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Review from Jacqui O (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum received outstanding care from all the staff at Nightingale House, we can't thank them enough. She was always well-presented and very content. Even if she was feeling a little under the weather she was encouraged to join the other residents in the welcoming communal lounge. The home was always
spotless, with a great homely feel to it. Management are very approachable and proactive, and all feedback is listened to and acted upon. I would thoroughly recommend this home for your loved ones, we are so glad our mum spent her last few years here.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind comments. It was an honour for us to be part of your mum's story.


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Review from Maureen C (Sister of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone is looking for care for their loved one then Nightingales is the place. My brother is so happy and is absolutely thriving. The staff are always happy to help and greet you with smiles. He's been there for 6 months now and all my worries are behind me as I know he's being cared for with love
and affection. My recommendation is 100!
I actually think this home saved my sanity.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you Maureen for your kind words. It's an absolute pleasure to have you brother here and he loves that you pop in whenever you want. The door is always open! We look forward to seeing you soon and continuing to keep you sane.


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Review from D M (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale is a friendly, well-run care home. The Manager and Deputy Manager are very hard working, accessible and continuously progressing Nightingale to provide a pleasant environment for all its residents. They cater for a large range of needs with the utmost professionalism in a friendly and efficient
way. On a personal note, I feel my parents are very well catered for. They are safe, well attended and all the staff are warm and friendly so giving a family feel for every resident.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you D for your kind words. I appreciate your openness and honesty when you come in and value your feedback. Also a huge thank you for the donations you and your family have given us, it's truly appreciated.


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Review from D L (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was moved here earlier this year, his move was unplanned and unexpected due to an accident. So we didn't get to visit beforehand or prepare ourselves or Dad for his move. But we have been pleasantly surprised and impressed with the way that the staff have made huge efforts to help Dad to adjust
and to make him feel at home and to settle him into his new life.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. It's great having Dad here and lovely seeing you and your sister enjoy each evening with Dad. The door is always open for you all.


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Review from Denise P (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, my mum is very happy here. The staff are amazing and very caring, food is good mum is diabetic and well taken care of. Mum has her hair done regularly which we love. Thank you to the manager and all the staff they do a marvellous job.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. We love having Mum here and look forward to seeing you guys again soon. Thank you for how involved you are too!


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Review from Jo L (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the staff enough. Lovely homely feel with lovely gardens. All staff listen to requests and understand individual needs. Dad is assisted with all care when needed but also makes correct judgements with my dad when he feels he can manage. All staff seemed happy to be there and always greeted
with smiles a good vibes. Keep up the good, hard work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words. We've enjoyed getting to know Dad, you and your family members. Thank you to you too for what you bring to us, it's lovely that you welcome Dad's new friends into your visits and involve them too.


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Review from Carol T (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are always responsive to our requests in a very positive way. They hold events constantly, which keep the residents happy, interested and promotes their health in this way. They’re forward thinking, by taking residents whenever possible on one to one basis days out. Their page on social media
has almost daily updates within the home, exhibiting pictures of the residents enjoying singing, drawing, painting, puzzles etc. I have never known a care home with such a caring outlook from top to bottom.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words and time taken to write a review. I will pass your comments back to the staff.


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Review from V M (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for 8 months now, in that time he has been cared for in a professional manner with empathy and kindness.
Staff are well trained and have taken time to get to know him and his individual needs. Although his behaviour, can at times, be challenging they still treat him
with courtesy and compassion. Staff keep me updated on his care and contact me if there have been any changes or issues with his care. The home is kept clean at all times and a number of areas have been improved whilst he has been a resident.
Overall, I am confident that he is safe and has been looked after in a professional manner.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking you time to leave us a review and thank you for the positive feedback. It's very much appreciated. I will take note of the areas with less than 5 stars and make them part of the focus for our next stage of improvements. Please feel free to speak to me directly with any ideas you have.


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Review from Kevin B (Next of Kin) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great level of service for my mother. It is a weight off of our minds to find a team who are so dedicated to her wellbeing and safety. Lots of activities and Mum integrated immediately into her new home. Keep up the fantastic work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to leave this review Kevin and thank you for the positive feedback. I will pass your comments on to the staff.


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Review from C B (Daughter-in-law of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident since January 2020. She has been very settled at the home and if we take her out, she wants to come back indoors! The staff are wonderful and a lot of thought is put into entertaining the residents. We are very happy with our choice of home for her.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to write this and for the positive comments.


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Review from Karen B (Friend of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Nightingale staff are amazing. The home is always clean and welcoming any time you visit - they say to treat it like you would visit at any time, so you don't have to make appointments like some places. They do so many fun activities - every day there is something going on. A lovely home.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Hi Karen, thank you so much for taking the time out to write a review for us and even more so for the glowing and positive comments. I'll pass your feedback on to the staff.


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Review from Eileen T (Wife of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst there are some very caring staff, there is a need to remember there are many forms of Dementia, they need treating individually not always as one. Again, I feel Dementia homes should have more staff on to get that individuality, a little better.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Nightingale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Nightingale House is calculated as follows: ( (109 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 140 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nightingale House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Nightingale House

What types of Care is Nightingale House registered for?

Older Person Care, Dementia, Respite Care & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nightingale House provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Nightingale House have?

There are 29 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Nightingale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale House to the centre of Romford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.