Options The Old Vicarage

75 The Greenway, Uxbridge UB8 2PL
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9.6 10 Reviews
  • Options The Old Vicarage, Uxbridge
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Care Provided by Options The Old Vicarage

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 8 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Other Care Provided
  • Independent Living Training

Good to Know

  • Person in charge
  • Roda Jeylani (Manager)
  • Admission Criteria
    • Social Services, Private
    • Ages 18+
  • Room Information
    • Single Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Visiting

  • Would like to visit, please feel free to call. Very flexible with visiting times.


  • Parking

  • Off street parking for numerous cars


Are you the Owner/Manager of Options The Old Vicarage? View your Advertising Options

Options The Old Vicarage Reviews (10)

9.6

Options The Old Vicarage has a Review Score of 9.6 (9.586) out of 10, based on 6 reviews in the last 2 years. Over all time Options The Old Vicarage has 10 reviews.

Overall Experience

  • 10
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Date Published

10
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0
6
4

Review from Fadumo H (Mother of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with how my son's overall condition improved with the care home. Thanks to the current management and all the staff.


My son is being looked after very well and it's really noticeable. I am really happy with their service.


Highly recommended.


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Review from C K (Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very nice. It is pleasant and comfortable.
The rooms are nice, and the garden is big, and there is a lot of space.
The staff are kind and help me with things like cooking.
I do like the activities but do not always want to take part in them.
It should be an expert to rate the safety and
security. I have given five stars because we have night staff, locks and CCTV. Staff used to sleep in and tell me off when I wanted to get a late delivery, but now we have waking nights, so that does not happen now.

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Review from A W (Aunt of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew has been a resident for the past year. Our family is very close, and we all wanted somewhere where we felt my nephew's needs would be met. I can’t express enough how amazing The Old Vicarage has been to date. The management and staff go above and beyond in so many ways. As heartbroken as we
were to make this decision to begin residential care, we feel great comfort in knowing my nephew has the best care possible. If you want a place where it’s like a home from home and has a family feel, ‘The Old Vicarage’ is the place to choose. Thank you to all the team for their outstanding care!

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Review from Luke E (Resident) published on 10 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. I enjoy being at The Old Vicarage; I find it comforting. The staff and management are better than what it was before; I feel like they care, and they are supportive and helpful.
I like my room, I feel that this is my safe space, and the staff respect this.
I like my fellow residents,
I like their company, and I feel that we all fit well living together; it is a nice group of people, and we all get along.

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Review from Jackie M (Mother of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at The Old Vicarage since September 2021.
I'm so pleased she is there.
The staff are all amazing and genuinely care.
They treat my daughter like a human being; she is listened to and respected, but boundaries are set when necessary.
It's always a pleasure to visit her because
she is thriving, and she always has stories to tell about her days at the home and at college.
We couldn't wish for a better placement.

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Review from Gabrielle W (Mother of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our son went to live at The Old Vicarage (over a year ago), he has received the highest standard of care and has all of his complex needs met. The manager and her team have gone above and beyond in their approach to caring for our son. Her communication skills are excellent; she is truthful and
transparent. She is always approachable and has professionally dealt with any issues that have occurred efficiently. The transition for our son was made easy as the staff worked tirelessly to establish a routine. We are so thankful that we found The Old Vicarage as the place for our son. We are happy in the knowledge that he is safe and well looked after.

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Review from Andy W (Brother of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care provided for my brother. This home is brilliant, it really surprises us every time we visit. We went there unannounced to surprise him on his birthday. It was just great to see a celebration going on, cake, food music great atmosphere it was amazing to see such an amazing
event to celebrate his birthday.
The staff are great and friendly, such a great staff with a fabulous manager.

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Review from Abdirahman M (Brother of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is well looked after since the most recent management has taken place. The manager is excellent and brought great improvements in the care of my brother, and always kept us up to date about his care plan and if there are any important updates and events. I and my mum have been really pleased
with her; she gave us a really good impression in comparison to what we had in the past.
The team leader is an amazing key worker who has been providing superb care for my brother; she has been looking after his health and has been excellent in all aspects of his care. We are really happy with her, and she is a great credit to Options The Old Vicarage,
We are very thankful for the services of Options The Old Vicarage and its staff. I highly recommend this place.

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Review from Mahmoud A (Aunt of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased to see my nephew well looked after. We did not had the opportunity to see him before because of restrictions but the current management have allowed us to see him on a regular basis. They asked us when we can visit him and work with us. This has been a great experience to see my nephew
whenever we want to. They share his care plan and involve us with all his care and decision-making, they are very professional and kind. I would recommend 100% anyone to this service.
We visited him last week while the weather was really hot, we found him in the garden enjoying picnic with others. Staff were very kind and caring, the whole home was cool and fresh. It was breathtaking.

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Review from Amina M (Sister of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best service, staff are friendly kind and caring. My brother is well looked after. Given the pandemic period they have been in touch. Of course management who are currently managing the home are very proactive. Call us to update the well-being of my brother. His key worker is very kind, caring and goes
the extra mile. I will recommend this home, they are absolutely caring.

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Current Review Score: 9.6 (9.586)

Overview of Review Score

The Review Score of 9.6 (9.586) out of 10 for Options The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Options The Old Vicarage is calculated as follows: ( (69 Excellents x 5) + (1 Goods x 4) ) ÷ 70 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Options The Old Vicarage is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Options The Old Vicarage

What types of Care is Options The Old Vicarage registered for?

Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Options The Old Vicarage provide?

Independent Living Training is an additional type of care provided.

How many Rooms does Options The Old Vicarage have?

There are 8 Single Rooms.

What are the Facilities & Services at Options The Old Vicarage?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Options The Old Vicarage to the centre of Uxbridge?

0.7 mile(s) as the crow flies, distance by road may be significantly further.