Parkview House Care Home

206/212 Chingford Mount Road, Chingford, London E4 8JR
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9.7 54 Reviews
  • Parkview House Care Home, London
Parkview House is an established, purpose-built care home offering elderly residential and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort.

The “home from home” feel at Parkview House is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Parkview House a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies.

The dining experience at Parkview House boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Parkview House is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Parkview House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Madhvi Bhunjun (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Parkview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,800
    • Self-Funded Residential Dementia Care £1,600 – £1,800

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Parkview House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Parkview House Care Home Reviews (54)

Total of 54, showing 1-20
9.7

Parkview House Care Home has a Review Score of 9.7 (9.745) out of 10, based on 10 reviews in the last 2 years. Over all time Parkview House Care Home has 54 reviews.

Overall Experience

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Review from Mary F (Daughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is well-maintained, clean and smells fresh. The food is fresh daily, from a well-equipped kitchen. There is a 3-course menu which offers choices. The staff are welcoming, approachable and supportive. Management team spends time listening, directing and gathering information from families and
other individuals to give a tailor-made service to the people they are caring for. Working with family is promoted, I feel I am working in partnership. I feel more staff are needed to give more one-to-one time.

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Review from R W (Cousin of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Parkview Care Home to be a very helpful and caring establishment. The staff and management are all very approachable, they always have time for their residents and their visitors.
Excellent open-door policy.

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Review from Nigel T (Son of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Parkview in 2022. Since that time it was clear that she became a favourite of all the staff. She kept them entertained with her humour and wit, which was something that awful disease failed to take away from her. She passed on 3/11/23 and I know she will be sorely missed
by everyone there. We are so grateful for the care she received whilst in there.

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Review from Michele W (Granddaughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came to Parkview in October aged 97. She is mobile and compos mentis, however, she was very lonely and isolated in her house on her own. Nan has flourished since she came here. She is able to get between her room and the dining/lounge/tea area on her own. Nan has regained much of the memory she
was losing due to not eating as well as she needed and is enjoying joining in with the activities on offer. Nan now feels safe and enjoys her food and having people around her. The staff are extremely helpful and kind, that was my first impression of the home, that it was a kind and caring place to be. Nan has gained her independence, not lost it. Thank you.

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Review from Seamus C (Friend of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live abroad and over the years I've always popped into see ***** who I love very much and I always leave with a happy heart as I know she is always looked after. The staff are so friendly and informal and it always feels like someone's home rather than a nursing home. And it's very rare to leave a
nursing home with a smile on your face. You guys are doing a great job and I'm putting my name on the waiting list for a room when I get to that point in my life. Keep up the good work and much appreciated.

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Review from Denise W (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Parkview go over and beyond to make sure residents are happy and well cared for. My dad has settled well and the carers have done all they can to make sure all his needs are met. My mum has always been made very welcome when visiting my dad and carers and office staff. Have always checked
on her well-being. Generally, it is a lovely homely home. Thank you.

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Review from Anita C (Daughter of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Parkview House Care Home for nearly 7 years. She has received the best care in the world and all the care staff have been incredible. In the last few weeks, she has been receiving palliative care and me and my whole family have been amazed at the outstanding, high level of care.
Our thanks and gratitude to the manager and staff.

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Review from Melvyn G (Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was greeted by friendly staff who made me feel welcome straight away. I had a lovely room overlooking a garden. Every day I was taken to the dining room for my meals as my mobility is very poor. They were so helpful in every way. They made sure I had all my medication and were always there if I needed
them. So polite and helpful.

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Review from Linda E (Daughter-in-law of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative as received excellent quality of care whilst living at Park View. The management and staff are friendly, approachable and professional. The food is very good and intake and outtake monitored carefully, which is important. The rooms are spacious and nicely furnished, with room to be personalised
if a resident wishes to do so. Those that live here are encouraged to socialise or can stay in the privacy of their own rooms. My father-in-law has been well cared for during his stay ad has progressed significantly in a short time, due to staff diligence. I would highly recommend this home.

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Review from Sharon H (Daughter of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Just wanted to say what a difference the new management team have made at Parkview. The care and support they give is excellent, they have made such a difference to the atmosphere of Park View.

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Review from P H (Husband of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent one week at Parkview House in order to be with my wife over the Christmas period. The experience was excellent and certainly made me realise how much work the staff put in re: caring for residents. We had a fine Christmas lunch to together and during the week that I spent there I felt very welcomed
by everyone - both staff and residents. I am hoping to repeat the experience and stay for a week at the time of my wife's Birthday.

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Review from L D (Daughter of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after. The team treat all residents with dignity and respect. Care is gentle and I have seen a noticeable improvement in mum's health. It gives me great comfort to know mum is safe and has a good quality of life following her stroke.

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Review from R Y (Friend of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit the home, I am always greeted with a warm, friendly smile. My friend is clearly well looked after, she can be difficult at times, but the staff always treat her with care, compassion and respect. More than we could wish for in this new chapter of her life.

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Review from N M (Granddaughter of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I chose this home for a short respite stay for my grandfather after reading really good reviews online. The staff are very friendly and were so helpful when it came to making a booking and arranging my grandad's stay. I called every day for an update, and the staff were always very informative and kept
me up to date with everything that was going on. I'm very grateful for the great staff and service.

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Review from Brenda S (Daughter of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Parkview House seems to have been completely overwhelmed by Covid-19 and was totally out of its depth. The poor communication between the home and the named family member meant we were unaware of important changes and procedures put in place, both during and post Covid restrictions. Staff changes, Doctor
changes and important end of life care procedures have been insensitively delivered. Inefficient and heartless management prevents any recommendation.

Reply from George Radoicovici, Senior Operations Manager at Parkview House Care Home

I am extremely sorry to hear that your experience in dealing with Parkview during this difficult time fell so short of your expectations and we do understand that this would have been extremely frustrating and upsetting for you. Parkview have recently put several key staff changes in place with new home management, which we believe will help ensure a more effective and compassionate level of communication to all. I would welcome to discuss this further with you at a convenient time in order to fully understand the issues you have highlighted.


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Review from Catherine C (Daughter of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have been very impressed with Parkview. From the care given to our mother by all staff to the help and assistance given to us as family members was very helpful and comforting. This was a situation new to all of us and we had many questions and worries. Every member of staff we spoke
to at the Home helped us along the way, and we are extremely happy with the care and attention our mother receives.

Reply from Nicolas Kee Mew, Manager at Parkview House Care Home

Thank you very much for your kind review, the team at Parkview House really appreciates it.


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Review from Kieran B (Regular Volunteer) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great friendly staff, the resident I visited speaks really warmly about everything she is experiencing. My own visits have been well organised and easy and the staff have been friendly and gone above and beyond to help.

Reply from Nicolas Kee Mew, Manager at Parkview House Care Home

Thank you for your kind review. I will share with my team.


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Review from Sech S (Daughter of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very friendly, during the pandemic they went the extra mile to message in texts and skype were able to see and speak to my beloved mum. The carers have become friends and since we lost our lovely mum they keep in touch via texts and check in with me with kind messages. I am very grateful
to all staff at Parkview.

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Review from M E (Daughter of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Parkview House have been excellent at finding ways to keep the families involved during the pandemic and ensuring that there are activities to entertain and occupy the residents. The environment is calm, safe and welcoming. I feel that my mum is in good hands.

Reply from Nicolas Kee Mew, Manager at Parkview House Care Home

Thank you for your review. I will share it with the team who will be delighted to hear your positive feedback.


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Review from C H (Son of Resident) published on 12 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my relative first entered Parkview House she has been treated with compassion and dignity. The care shown is very good, attending to her every need. As she is registered severely sight impaired, it makes it difficult for her to always join in with activities but the staff have always strived to
include her. The staff are very approachable, kind and caring and keep us informed about what is happening at Parkview House. They have worked very hard to keep the residents safe through the Covid pandemic.

Reply from Nicolas Kee Mew, Manager at Parkview House Care Home

Thank you for the lovely comments, I will share the feedback with my team.


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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Parkview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Parkview House Care Home is calculated as follows: ( (95 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 116 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for Parkview House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Gayanitee

Gayanitee Bhunjun

Job Title: Home Manager

Hello, my name is Gayanitee Bhunjun and I am the Care Manager of Parkview House Care Home. I bring a breadth and depth of knowledge and skills with me. I am passionate about care, with the team here at Parkview House our residents will be the centre of everything, having your choices and well being at the heart of all we do. I am passionate about quality care and believe our residents should be the focus of the home. I am commited to leading and inspiring the Care Team to enable Parkview House to be known for delivering the highest standards of quality care and for ensuring the home becomes a valued part of the community in Chingford.


Frequently Asked Questions about Parkview House Care Home

What types of Care is Parkview House Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkview House Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Parkview House Care Home have?

There are 45 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Parkview House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Parkview House Care Home to the centre of London?

9.5 mile(s) as the crow flies, distance by road may be significantly further.