Parkview House Care Home

206/212 Chingford Mount Road, Chingford, London E4 8JR
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9.7 54 Reviews
  • Parkview House Care Home, London
Parkview House is an established, purpose-built care home offering elderly residential and dementia care. A professional team has furnished the Home to an exceptionally high standard, providing elegance and comfort.

The “home from home” feel at Parkview House is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Parkview House a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

Activities are an integral part of the resident’s well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies.

The dining experience at Parkview House boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Respite care at Parkview House is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Parkview House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Madhvi Bhunjun (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for Parkview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,800
    • Self-Funded Residential Dementia Care £1,600 – £1,800

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Parkview House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Parkview House Care Home Reviews (54)

Total of 54, showing 41-54
9.7

Parkview House Care Home has a Review Score of 9.7 (9.745) out of 10, based on 10 reviews in the last 2 years. Over all time Parkview House Care Home has 54 reviews.

Overall Experience

  • 27
  • 23
  • 3
  • 1
  • 0

Date Published

54
0
1
10
44

Review from M R (Niece of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Room for lots of improvements.

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Review from Christine D (Daughter-in-law of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Parkview House Care Home provides a caring environment. My mother-in-law's physical needs are well provided for. She is allowed to take meals and to get up and retire at her own convenience. My mother in law does not take much advantage of the activities provided and we feel she could be encouraged
to do this although ultimately this is her own choice. Her one complaint is that the tea is too weak!

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Review from R D (Sister-in-law of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I do feel the care, carers and kindness of the staff has greatly improved over the last 6-8 months, and in the last 3 months is even better. All the staff are good now and not just some of them.


The entertainment and interaction with residents is much, much better and long may it continue.


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Review from D H (Daughter of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is generally happy with her care. She says how nice and clean it is. Mums pleased and satisfied with her care - she has no complaints.

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Review from Dev S (Son of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home for your loved ones.

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Review from Pauline S (Daughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and caring staff. Nicely decorated inside and out. Clean rooms and personal items allowed on walls. Plenty of flowers and a pleasant garden. Various activities are offered to residents of the home and also outside. Good medical care is given - access to doctors and district nurse, hairdresser,
chiropodist, and a head massage is all available. Day rooms are well laid out and not too crowded.

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Review from Naomi F (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am very happy with the care home and my mum has settled in extremely well here. The care staff are very sweet, effcient, helpful and kind. A few, however, are not very "warm" with the residents and do not interact very much with them other than doing the basics. The receptionist lady is lovely
and so helpful and makes such a big difference to families.


My mum really enjoys her meals at Parkview and she looks very well. I do think that there should be more activities including singers, maybe dancers, entertainment trips to the coast? On a much more regular basis.


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Review from Vivienne T (Niece of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are very helpful, friendly and look after the residents well.

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Review from David B (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had several short stays in Parkview for respite care, enjoyed her stays and was happy to return there as opposed to other care homes we had tried. We had at last found a "care home" that actually put an emphasis on care and where staff seem to work together alongside management.


Mum, unfortunately,

broke her hip a year ago and needed 24hr care. Parkview found her a ground floor room, covered the hospital transition and supported her recovery needs while she was immobile, eventually getting her back on her feet. Mum's dementia, unfortunately, advanced quite quickly so she stayed on. She has been looked after very well and her changing needs taken into account.


Parkview staff are fantastic. Staff turnover seems to be low, allowing relationships to be built with residents as opposed to high attrition/contract staff I met in other homes. They are friendly and attentive to residents wants and needs. Mum is always dressed well, clean and happy when I visit, regardless of time of day. Mum certainly enjoyed the day activities last year, the seaside trip last summer was amazing and events such as the music entertainment days help bring visitors into the home.


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Review from Steve A (Son of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff who look after their residents as individuals, not as a group.
I'm always kept in touch as to what has been happening.
Clean rooms, activities on offer to whomsoever wants them and food served on time every day to establish a healthy routine. Well done.

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Review from T S (Sister of Resident) published on 17 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, Park View is a pleasant and happy environment. We are pleased with the level of personal care and the staff are caring and friendly. There seems to be enough to entertain the residents (quizzes, puzzles, skittles etc) to keep their minds active (I wonder if there could be a little more
ie more frequently?). The hairdressing salon and visits from the masseur an the chiropodist are good for her well being.

Reply from Jasmine Pearson, Sales/Marketing at Parkview House Care Home

Thank you for your feedback! We are happy to hear that you are pleased with the level of care and staffing. We really appreciate your thoughts and would like to reassure you that we have appointed a new Activities Coordinator whom has now produced and is implementing a new Activities plan for all residents. Please feel free to pop in at your convenience to have a look at the new Activities Log, which you will find in reception. If you have any further questions or queries, please let any member of staff know and we will be happy to help you further. Look forward to seeing you soon.


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Review from Margaret D (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The purpose built modern care home is surrounded by beautiful well-maintained gardens. It is ideally situated next to a public park with excellent transport facilities and a large range of shops close by. There is space for visitor parking and the staff are well-trained, caring and sensitive to individual
needs. Accommodation and food (choice of menu) are excellent. An activity coordinator has recently been appointed and safety and medication are well organised. A recent change of manager has seen further improvements.

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Review from Loraine H (Daughter-in-law of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Accommodation very good, carers are brilliant and the staff.
If I had to say one thing that is they need more activities.

Reply from Jasmine Pearson, Sales/Marketing at Parkview House Care Home

Thank you for your response Loraine! We are really happy your mother in law is happy and settled here. Parkview now have a new member of staff managing activities therefor hope for this to change immediately. We have a new activities record placed in reception and would like to invite you to any of the upcoming events that have been put on to put your mind at ease in the future.


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Review from Jacqueline B (Daughter of Resident) published on 7 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management are always extremely helpful. There are many varied activities laid on and the person who does activities (I.e colouring, painting, reading etc) always tries to tailor them to the resident's needs and has a nice manner with the residents.

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Current Review Score: 9.7 (9.745)

Overview of Review Score

The Review Score of 9.7 (9.745) out of 10 for Parkview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Parkview House Care Home is calculated as follows: ( (95 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 116 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.943 Points relating to the number of positive Reviews for Parkview House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Gayanitee

Gayanitee Bhunjun

Job Title: Home Manager

Hello, my name is Gayanitee Bhunjun and I am the Care Manager of Parkview House Care Home. I bring a breadth and depth of knowledge and skills with me. I am passionate about care, with the team here at Parkview House our residents will be the centre of everything, having your choices and well being at the heart of all we do. I am passionate about quality care and believe our residents should be the focus of the home. I am commited to leading and inspiring the Care Team to enable Parkview House to be known for delivering the highest standards of quality care and for ensuring the home becomes a valued part of the community in Chingford.