Esther Care Homes

15 Russell Hill, Purley CR8 2JB
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8.9 3 Reviews
  • Esther Care Homes, Purley
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Care Provided by Esther Care Homes

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 11 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • Esther Care Homes Ltd
  • Person in charge
  • Kalyani Kalaiyalagan (Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Esther Care Homes Reviews (3)

8.9

Esther Care Homes has a Review Score of 8.9 (8.861) out of 10, based on 3 reviews in the last 2 years. Over all time Esther Care Homes has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from Laraine W (Sister of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a full time resident of Esther Care Homes since May 2011.
The care, support and attention he receives from staff is excellent.
He has become a much happier and healthier person since living there.
The staff are always pleasant and look after all his needs in a respectful and timely
manner.
They regularly take him out and every year he goes on holiday with the other residents and staff.
I am so pleased he is there and wouldn't want him to go anywhere else.

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Treated with Dignity

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Value for Money

Review from Laraine H (Sister of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the Owner, the Manager and all the staff very helpful and supportive of all requests from myself about my brother's health, finances, activities and interests; in the home. Holidays and outings are arranged.
Their care, respect and understanding is impressive; celebrating birthdays and
special occasions for all of the service users. This makes for a family atmosphere with the option to be quiet or to do their own activity in their own room if preferred.
The home, my brother's room and clothes are always clean and fresh. Personal care is given when needed but with encouragement to know what to do himself, with respect and guidance as appropriate.
He is escorted to any medical appointments and I am kept up to date when necessary of any issues. Healthy meals are served to the service users in the communal dining area.
My brother has his own room with an on-suite shower room, he is happy and enjoys his life.

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Review from Cleveland L (Brother of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home for several years and find the staff and management to be very welcoming and accommodating. I have observed staff with very good professional relationships with the service users. I get regular feedback of trips, events and health monitoring. The staff to service user
ratio is consistent and the ability to share time alone with my brother is accommodated and he is always well dressed and kept. He is aware of his surroundings and his right to ask for amenities etc. There is also a lovely garden and setting of the home. During COVID the home addressed all health and safety issues whilst accommodating family visits. I highly recommend this home to any prospective service users and their families

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Current Review Score: 8.9 (8.861)

Overview of Review Score

The Review Score of 8.9 (8.861) out of 10 for Esther Care Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Esther Care Homes is calculated as follows: ( (22 Excellents x 5) + (14 Goods x 4) ) ÷ 36 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.25 Points relating to the number of positive Reviews for Esther Care Homes is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 11 registered maximum number of service users is 2.2, which has been reached with 3 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Esther Care Homes

What types of Care is Esther Care Homes registered for?

Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Esther Care Homes provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Esther Care Homes have?

There are 11 Single Rooms.

What are the Facilities & Services at Esther Care Homes?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Esther Care Homes to the centre of Purley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.