Respite Care Fees are subject to an assessment of individual needs.
Anytime, except meal times. Meal times:
08:00- 10:30
12:30-13:30
17:00-18:00
Minimal free parking space available
Peregrine House has a Review Score of 9.2 (9.203) out of 10, based on 13 reviews in the last 2 years. Over all time Peregrine House has 37 reviews.
Review from L W (Partner of Resident) published on 3 March 2025
Submitted via Website •
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Overall Experience
3.0 out of 5
Reply from Mildred Tobino, Home Manager at Peregrine House
Thank you for taking the time to leave a review. I'm not sure I fully understand your comment about residents not being taken into the garden or the park. As you will see from the images on our Facebook page, our comprehensive programme of activities and events includes trips and outings, and when the weather allows, the garden is accessible to any resident or family member wishing to use it. If you feel that there are issues with laundry, or you remain concerned about access to the outdoors, please speak to me directly to allow me to investigate and address for you if appropriate. With thanks,
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Review from M B (Sister of Resident) published on 14 February 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from Mildred Tobino, Care Home Manager at Peregrine House
Thank you for your kind words! At Peregrine House we are happy to care your brother and all our residents!
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Review from K C (Wife of Resident) published on 6 February 2025
Submitted via Postal Card •
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4.0 out of 5
Reply from Mildred, Home Manager at Peregrine House
Thank you for your kind words. We're delighted to hear that you always have a positive experience at Peregrine House. I will pass on your lovely feedback to the team. Best wishes!
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Review from Janette J (Friend of Resident) published on 28 January 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from Mildred Tobino, Home Manager at Peregrine House
What a glowing review, thank you. From myself and all of my team, a happy and healthy new year to you too.
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Review from J G (Resident) published on 24 January 2025
Submitted via Postal Card •
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5.0 out of 5
Reply from Mildred Tobino, Care Home Manager at Peregrine House
We're so pleased to hear you're enjoying your time with us and delighted you enjoyed the Christmas activities! We're sure you'll love the exciting events we have planned for 2025. Regards, Care Home Manager
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Review from Lesley T (Sister of Resident) published on 23 January 2025
Submitted via Postal Card •
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4.0 out of 5
Reply from Mildred Tobino, Care Home Manager at Peregrine House
Thank you for sharing! We're glad your sister feels well cared for and supported at Peregrine House.
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Review from A S (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card •
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5.0 out of 5
Reply from Mildred Tobino, Home Manager at Peregrine House
We are so pleased your mum has settled in well and that you are happy with the care she is receiving. Thank you for your kind words. Warm Wishes.
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Review from D R (Friend of Resident) published on 4 September 2024
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4.0 out of 5
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Review from Tracey W (Daughter of Resident) published on 26 August 2024
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1.0 out of 5
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Review from M N (Aunt of Resident) published on 16 August 2024
Submitted via Postal Card •
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5.0 out of 5
Reply from Mildred Tobino, Care Home Manager at Peregrine House
Thank you for the positive feedback! We appreciate it.
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Review from Sharon B (Daughter of Resident) published on 9 August 2024
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4.0 out of 5
Reply from Mildred Tobino, Home Manager at Peregrine House
Thank you for your feedback! We appreciate your trust in our dedicated team.
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Review from Dianne B (Ex Family Member) published on 9 August 2024
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5.0 out of 5
Reply from Chante Woodley, Marketing Coordinator at Peregrine House
Thank you for your praise! We're committed to providing excellent care.
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Review from K V (Son-in-law of Resident) published on 4 December 2023
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4.0 out of 5
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Review from Sam B (Resident) published on 12 October 2022
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5.0 out of 5
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Review from J H (Resident) published on 1 September 2022
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4.0 out of 5
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Review from G D (Relative of Resident) published on 13 June 2022
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5.0 out of 5
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Review from J A (Daughter of Resident) published on 22 February 2022
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5.0 out of 5
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Review from G J (Granddaughter of Resident) published on 22 February 2022
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5.0 out of 5
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Review from J K (Son of Resident) published on 30 June 2021
Submitted via Postal Card •
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5.0 out of 5
Reply from Rachel, Marketing Manager at Peregrine House
Thank you so much for your feedback, we are proud of our wonderful team and it's lovely to see that their hard work is recognised!
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Review from Faye F (Daughter of Resident) published on 28 June 2021
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5.0 out of 5
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The Review Score of 9.2 (9.203) out of 10 for Peregrine House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.203 for Peregrine House is calculated as follows: ( (66 Excellents x 5) + (60 Goods x 4) + (12 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 148 Ratings = 4.203
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Peregrine House is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Nov 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 13 Mar 2025
We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
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Job Title: Care Home Manager
Mildred, with over Seven years of experience in the care industry, is driven by her passion and pursuit of helping others. Mildred started her journey as a care assistant before advancing through various roles, including senior care and Team Leader at different care homes. She also served as a Deputy Manager at Peregrine House and brings a wealth of valuable skills and experience. Beyond work, Mildred enjoys reading, travelling, and helping others whenever possible. She is known for her friendliness and hardworking nature.
