Rosclare

335 Ewell Road, Surbiton KT6 7BZ

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7 Reviews

Rosclare, Surbiton

Care Provided by Rosclare

Primary Care Categories
Dementia
Learning Disability
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 19 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
AIDS/HIV
Alzheimer's
Bipolar/Manic Depression
Cancer Care
COPD/Pulmonary Disease
Hearing Impairment
Korsakoff Syndrome
Multiple Sclerosis
Orthopaedic
Parkinson's Disease
Schizophrenia
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Day Care
End of Life Care
Own GP if required
Palliative Care

Good to Know

Owner
Rosclare Residential Home Ltd

Person in charge
Shehani Fonseka (Registered Manager)

Local Authority / Social Services
Royal Borough of Kingston upon Thames Council ( click for contact details)

Admission Criteria
- Each resident is treated individually - please contact us to discuss your needs
- Ages 60+

Room Information
- Single Rooms (17)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (12)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2

Funding & Fees Guide for Rosclare

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £995 – £1,150
- Self-Funded Residential Dementia Care £1,045 – £1,195
- RESPITE Self-Funded Residential Care £995 – £1,150
- RESPITE Self-Funded Residential Dementia Care £1,095 – £1,195
All meals, accomodation, 2 to 3 daily entertainment sessions, care and coordination with NHS services (GP, pharmacy and CMHT) are included.
Excluded: hairdressing, taxis, toiletries.
(these prices are only a guideline, please contact Rosclare to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Stairlift
Television point in own room
Wheelchair Access

Visiting
Day time visits at any time before 8pm but please avoid the beginning of meal times(8-8.45am, 12.30-1.15pm, 5.30-6.15pm).

Parking
Free parking on Derby Road right next to building. Entrances front and back. A few parking spaces in private car park.

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Review from J M (Daughter of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience

My 98-year-old mother moved to Rosclare care home in December 2021. The home has a cheerful, family atmosphere. All the carers are welcoming and friendly and treat my mother with kindness and respect. If I have any concerns, the management is always responsive and helpful. Whenever I visit, Mum is always

clean and presentable. I feel reassured she is content and is being well looked after.

Reply from Merci De Silva, Manager at Rosclare

Thank you for your positive opinion of us. We hope to continue with our quality care service to all the residents at Rosclare. Best wishes.

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Review from Simon O (Son of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience

Very caring and friendly staff and management team. Lots of activities to keep the residents engaged. Varied menu with a variety of choice. The care home is always clean and tidy.

Reply from Merci De Silva, Manager at Rosclare

Thank you so much for confirming and giving a true reflection of the quality services we provide at Rosclare. The team at Rosclare are dedicated and committed to meeting the individual needs of our residents and are always compassionate and caring.

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Review from Linda B (Daughter of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience

Dad has been at Rosclare for just over 4 years. He has been kept clean, well-fed and safe. The care from the staff and manager has been constant and consistent they show the care and love. Mainly Dad is happy which for us as a family is paramount.

Reply from Merci De Silva, Manager at Rosclare

Thank you Linda for your frank opinion of Rosclare and for confirming the staff effort to keep clients happy and comfortable. We achieve this by responding to their health and care needs with immediate referrals to health professionals and caring for them with compassion and kindness.

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Review from Suzanne W (Daughter of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience

Rosclare home provides a safe and happy environment for my mother. My mother has been a resident for 2 years. I'm very happy with the home and the care she receives. Staff are very friendly and show love and affection. Rosclare home is extremely clean and well looked after. The residents always look

well-groomed and always very interactive, which is lovely to see.

Reply from Merci De Silva, Manager at Rosclare

Thank you for your positive views of Rosclare. It is important for us to know how friends and families feel about Rosclare and their experiences. Thank you for sharing your thoughts with all of us. The team at Rosclare.

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Review from S M (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident in Rosclare for nearly 4 years. I have always been happy with the care she has received. The staff are so nice and always appear in good spirits when I visit and there is always someone to update me on my mum's wellbeing and general health. Overall, I am very pleased that

I chose this care home for my mum to reside.

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Review from John C (Son of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience

I cannot recommend Rosclare highly enough. My mother has been a resident for 5 years so far and could not have been more comfortable or well looked after. It is a family home atmosphere, small enough for all staff to get to know each resident and meet their individual needs. Friends and relatives are

made to feel equally welcome at any time and they can join in the varied programme of group activities if they wish. I have been kept fully involved in decisions about Mother's ongoing care as her health has deteriorated and have been grateful for the help and support in what could have been a very distressing time.

Reply from Merci De Silva, Manager at Rosclare

Thank you John for taking the time to review Rosclare services. We all are very grateful to know that our services to our vulnerable persons are appreciated and acknowledged. This is very helpful to know. If you have any suggestions we would love to hear from you.
Live well and be safe. Best wishes.

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Review from Simon V (Son of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience

Mother has been at Rosclare since early 2013 and has always received first-rate care. Because Rosclare is a converted residential property it feels homely, rather than institutional and the staff add to this feeling. They are very caring with the residents and welcoming of visitors. Activities are arranged

for residents and there are regular visits from children from local schools who engage with the residents.

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Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2024

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Rosclare

What types of Care is Rosclare registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosclare provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosclare have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rosclare?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosclare to the centre of Surbiton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Rosclare

Care Provided by Rosclare

Good to Know

Funding & Fees Guide for Rosclare

Facilities

Rosclare Reviews (7)