Rosetrees

Betty and Asher Loftus Centre, Asher Loftus Way, London N11 3ND
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8.6 4 Reviews
  • Rosetrees, London
Situated in Friern Barnet, Rosetrees specialises in personal and dementia care, applying recognised standards to suit each individual and carried out by a skilled team.

A modern and purpose-built home, residents have views of landscaped gardens and much to enjoy with their day-to-day lives, including activities, entertainment and food forums.

Privacy is respected and residents are consulted with decision-making. Some examples of activities include music and movement, reminiscence and Yiddish groups.

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Care Provided by Rosetrees

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 53 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Prior (Registered Manager)
  • Admission Criteria
    • Jewish residents only
    • Ages 65+
  • Room Information
    • Single Rooms (53)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rosetrees

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,861 – £1,861
    • Self-Funded Residential Dementia Care £2,165 – £2,165
    • RESPITE Self-Funded Residential Care £2,026 – £2,026
    • RESPITE Self-Funded Residential Dementia Care £2,330 – £2,330
  • (these prices are only a guideline, please contact Rosetrees to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rosetrees Reviews (4)

8.6

Rosetrees has a Review Score of 8.6 (8.561) out of 10, based on 4 reviews in the last 2 years. Over all time Rosetrees has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
4
4
0

Review from Melissa M (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is happy at Rosetrees and is well cared for. The staff are kind and caring and go out of their way to help.
Unfortunately, due to staffing cuts and inflation, there are fewer activities. The staff have more demands on them as there are fewer staff members to cover the same number of residents
so issues aren’t responded to as timeously as previously.

Reply from Agnes Voros, Customer Experience Manager at Rosetrees

Thank you for taking the time to share your experience. We are pleased you are happy with the care of our staff, sorry to hear you have not been completely satisfied with your experience and we have passed your comments on to the manager of Rosetrees to review. We would like to discuss this further with you privately so that we can understand more from your perspective and look into the issues you have raised. Could you please contact our Customer Experience Team Thank you.


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Value for Money

Review from D Y (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Above and beyond is the only way I can describe the work ethic, commitment and care from the staff, especially the team leaders at Rosetrees Jewish Care on 2nd floor. dad is very happy and this makes the family content and know he's in the best available care. Clean, tidy, the 2nd floor at Rosetrees
is a lifesaver.

Reply from Agnes Voros, Customer Experience Manager at Rosetrees

Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.


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Review from Michael R (Partner of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner (aged 77/78) has rapidly declining dementia but is relatively young. My worry was that the balance of age being much older that she wouldn't settle. On the contrary, she has linked in so well. They are a family (large) and the home is well run and the staff very supportive. The younger staff
help to bring down the age of the family. The activity staff are especially uplifting. The food is good. The manager knows her job and it shows.

Reply from Agnes Voros, Customer Experience Manager at Rosetrees

Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team.


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Review from Barry G (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do not have any complaints about the home. My only concern is the staffing levels in the three years my mother has lived there the staff level has reduced. The staff do an amazing job and I have full faith that they do their best. I feel that due to the staff levels, some jobs just take longer than
they should. Other than that, my mother is very lucky to live there.

Reply from Agnes Voros, Customer Experience Manager at Rosetrees

Thank you so much for your lovely review. It's always a pleasure to read positive feedback about our care homes and staff. We will make sure your kind words are passed on to the manager and her team. We will also discuss your concerns about staff levels. Thank you for your feedback.


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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Current Review Score: 8.6 (8.561)

Overview of Review Score

The Review Score of 8.6 (8.561) out of 10 for Rosetrees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for Rosetrees is calculated as follows: ( (38 Excellents x 5) + (9 Goods x 4) ) ÷ 47 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.752 Points relating to the number of positive Reviews for Rosetrees is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 4 Positive Reviews ÷ 10.6 = 0.377

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Rosetrees

What types of Care is Rosetrees registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosetrees provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rosetrees have?

There are 53 Single Rooms.

What are the Facilities & Services at Rosetrees?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosetrees to the centre of London?

7.5 mile(s) as the crow flies, distance by road may be significantly further.