Parkview

105 Woolwich Road, Bexleyheath DA7 4LP
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9.8 46 Reviews
  • Parkview, Bexleyheath
Parkview care home, located in the busy shopping area of Bexleyheath in the London area, provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24-hour specialist person-centred dementia care.

Additional to the home is a 20 place day centre where social activities and community contact are of paramount importance.

At the heart of Parkview is its Philosophy of Care, The Eden alternative, where social interaction and engagement are encouraged and boredom is eradicated by addressing the three plagues of loneliness, helplessness and boredom within the home.

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Care Provided by Parkview

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Margaret Atiror (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Parkview

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,499
    • Self-Funded Residential Dementia Care from £1,499
    • RESPITE Self-Funded Residential Care from £1,649
    • RESPITE Self-Funded Residential Dementia Care from £1,649

  • The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
  • (these prices are only a guideline, please contact Parkview to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Parkview Reviews (46)

Total of 46, showing 21-40
9.8

Parkview has a Review Score of 9.8 (9.756) out of 10, based on 17 reviews in the last 2 years. Over all time Parkview has 46 reviews.

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Review from S F (Wife of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved here in 2019 after trying out several other care homes for respite over the two previous years. We chose Parkview mainly because it has a secure courtyard garden and two main exit doors operated by a key code or by reception for security. At the beginning, my husband was very active
and needed to be constantly moving around. Over the 3 years, he enjoyed the daily activities, especially the music entertainment. There will always be criticism of anywhere but in the main, the care was great, the staff lovely. My husband died at Parkview in October and again, the love and respect I received was appreciated. Thank you Parkview. I will miss you!

Reply from Margaret Atiror, Home Manager Parkview at Parkview

Thank you for taking the time to give us such positive feedback, especially during such a difficult moment for you as a family, we appreciate this greatly. It was a great privilege to support and engage with your husband, especially as he used to thoroughly enjoy live entertainment in the home and joining in with the entertainers and being part of the team with them. It was great fun together! Your support to us whenever needed is much appreciated. We at Parkview miss you too and please be no stranger. Thank you.


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Review from J H (Sister of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has recently moved into Parkview home after leaving her previous residential home, where she had lived for more than 25 years. All the staff have been very helpful, kind and accommodating towards her. She has also made a nice friend. As a family, we couldn't be more happier for her that she
has moved into a clean and friendly environment. A place she can call a home.

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Review from B M (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very caring, lovely with all the residents. Residents are always happy and well cared for with their dignity maintained.

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Review from Victor P (Son of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sad to put Mum into care but her condition made is a necessity. The home has been very accommodating meeting all her needs. Her room is nice, clean and of a good size. she has been kept clean. Her physical being has been improved no end and she seems well. Have no complaints and am grateful that people
are prepared to care for their elderly in their later years with compassion.

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Review from Michael D (Partner of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very efficient, but more importantly very caring. Well done all of you.

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Review from Caroline C (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I am not satisfied with the standard of the cooking or the quality of the food my mum is given. The other day she had what I think was macaroni cheese that was so watery and sloppy it was virtually inedible. She had a load of coleslaw on her plate that I could smell before I actually saw it - vile.
She hates salad, coleslaw, and sandwiches yet that is what she is given to eat. I have made her preferences clear yet this information has been ignored. I now cook food and buy food she likes and take it in to her so that she has decent food. They are incapable of washing her clothes properly. I try to avoid buying anything white or cream because it always comes out of the wash looking utterly filthy. I've found faecal stains on her underwear and nightdresses. I've been told they wash clothes of all colours together. Why? There are over 60 residents so why not wash whites separately? My mum was always meticulous about her appearance - clean, well-laundered clothes were important to her.

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Review from Lesley P (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is clean and well kept. The staff are always very friendly and welcoming. Management always has time to talk about Mum. Drinks always offered. Meals are OK but very bland and boring. Residents do spend a lot of time doing "nothing", so get very bored if they have the ability to realise
this. Garden is lovely and well kept. Pets add some fun.

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Review from Linda T (Daughter of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole Parkview staff are good, some of them could do with a bit more training with Dementia residents. The entertainment staff are good at interacting with residents but I feel the care staff could interact better. I know they are busy but suggest the management ask for volunteers to spend an
hour or so speaking to the residents on a one to one basis so they can talk to someone about the old times they remember as my father often says he is bored or lonely and think by talking to someone else will occupy him. I am quite satisfied my father is being cared for and find the staff and management approachable if there is a problem.

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Review from David K (Son of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall atmosphere of the home is pleasant and the staff are welcoming. You can visit anytime although meals times are best avoided. Tea is served at various times and guests are offered a cup (and even a biscuit!). The home is always very warm and is well maintained and clean. The rooms are of
a reasonable size and the residents can add their own touches by adding their own furniture, TV, pictures etc. They keep the residents amused by playing games, sing songs and visits from the church, if they want to join in, and are encouraged to do so. Doctors, optician and hairdresser (additional charge) also call in. On a few occasions there are visits out (afternoon tea/plays etc.).
In general, there is little to complain about apart from maybe the cost, but it's in line with similar establishments.

Reply from Frances Lake, Customer Support Officer at Parkview

Thank you for taking the time to submit such a detailed review about Parkview; we are pleased you find the home well maintained and clean and that you feel your loved one is settled there.


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Review from G M (Daughter of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been used this care home for just under a year becoming a permanent resident after Christmas. We have been delighted with the standard of care he has received. He is happy and so we are happy.

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Review from Janice B (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother attended the day centre for a number of years. All the staff gave my mother the support she needed to line with her dementia. She enjoyed the freedom of getting out of her home to be with friends in a safe and secure environment. The staff also went above and beyond to check on my father to
make sure that he was coping.

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Review from Gloria P (Wife of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband only goes one day per week, although doesn't remember anything of the day or having lunch. He does seem quite happy and ok to go the following week.

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Review from Barbara J (Daughter of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the second time in 5 weeks, I have had to fly over from Gibraltar for my mother in law's pre-assessment to have her cataracts removed. Thanks to the staff, I know now that there was no need for the hospital to ask for my consent under the Mental Capacity Act 2005. Unfortunately, I had already booked
my flights and came over last week purely because I wanted to see her. She was also hospitalised a few weeks ago due to a leg injury and staff kept me up to date and helped find out things as I was unable to go over at the time. One member of staff has updated me on absolutely everything to do with my mother in law albeit the need for clothes which she has shopped for and keeping me updated on her medical issues. Some may say this is part of her job but for me it's much more being so far away. She is dedicated and I can see from the rapport she has with the staff that everyone loves her. This member of staff has now become a family member of whom we are pleased to embrace.

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Review from C M (Daughter-in-law of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkview is very clean my mother-in-law is well cared for by very helpful and friendly staff of all levels. Her room is always tidy and clean and my mother-in-law always looks well presented and clean. She enjoys her little trips out with care staff who always have her best interests at heart. I could
not wish for a better care home for her she is very happy there.

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Review from M B (Son of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, rooms always clean. All the staff here take good care of our mum. Assistant management are great.

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Review from Alfred T (Husband of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and very attentive to residents. I think they do a very good job with each and everyone in their care.

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Review from J G (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is ex-army, very time and routine driven and doesn't like journeys or change.
However, luckily staff knew dad would get involved and benefit from a visit to Buckingham Palace with 'The Unforgotten Society'.
Dad was thrilled to be invited and on his return has talked animatedly about it since
- retaining all the details.
Big thanks to all involved.

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Review from Fiona H (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives is exceptional, the staff are attentive, patient, kind and caring. They help to take some of the guilt away from the family knowing that my mum is in such a caring and comfortable environment. The staff are amazing.

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Review from Richard J (Son of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to be happy and at ease being here.

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Review from A M (Son of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home staff are always very helpful, they are very caring and friendly. They also notify us if my mum is not well or the doctors have come to see her and given any medication. We are notified of any problems if my mum needs anything different from home, such an underwear, clothing and toiletries
that she prefers. They all treat her really well and she is very happy there.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Parkview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Parkview is calculated as follows: ( (154 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parkview is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

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Margaret Atiror

Job Title: Registered Home Manager

Joined: 2025

Registered Home Manager