Ryelands

15 Beddington Gardens, Wallington SM6 0JF
Submit a Review
9.8 42 Reviews
  • Ryelands, Wallington
Ryelands care home delivers residential and residential dementia care for 50 residents, in purpose-built, en suite accommodation. The home is situated within beautifully landscaped grounds in the centre of Wallington, close to the town centre, national rail and local bus routes.

It’s a wonderfully welcoming space, designed to help the home provide tailored care in a warm, supportive and safe environment. Short-term respite care is also available.

The care home offers alternative therapies such as music therapy to help combat isolation and the symptoms for those living with dementia. The dedicated Chaplain at the home also provides companionship and pastoral support for residents and their families.

At the home, the Activity Coordinators ensure residents are kept physically and mentally entertained through a varied activity schedule with something to suit everybody's interests, including armchair exercises, arts and crafts, yoga, quizzes and outdoor activities.

To experience living at Ryelands, why not visit the for lunch and to spend an afternoon at the home.

Show Ryelands on the Map

Care Provided by Ryelands

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Solomon-Paul Ekuase (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ryelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,579 – £1,615
    • Self-Funded Residential Dementia Care £1,766 – £1,872
  • (these prices are only a guideline, please contact Ryelands to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ryelands Reviews (42)

Total of 42, showing 21-40
9.8

Ryelands has a Review Score of 9.8 (9.765) out of 10, based on 23 reviews in the last 2 years. Over all time Ryelands has 42 reviews.

Overall Experience

  • 32
  • 10
  • 0
  • 0
  • 0

Date Published

42
14
16
23
19

Review from William H (Friend of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I felt welcome being shown around the home. I was impressed with what I saw. Ryelands is near to where I live, so it was nice that I could visit regularly. It is nice to see the staff are very caring to all.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Thank you very much for your kind words about Ryelands and the team. It is our hope to continue to make our environment friendly, welcoming and homely with the loving and caring staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael J (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well looked after at Ryelands, which has a team of carers who are friendly, helpful and respectful. Mum has been happy here, as well as feeling safe and very comfortable. She will miss the staff and other residents.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Your mum was a delight to support at Ryelands. Many thanks for your review, and we will continue to strive to ensure we make Ryelands a Home away from Home for all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine M (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Ryelands Care Home for eighteen months. During that time, he was very well cared for by a team of kind, respectful carers. He was looked after well, always smartly dressed and well-fed. He was always content and cheerful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L K (Sister of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was well taken of all the time she resided in Ryelands. I visited her often and was always welcomed. She loved being in the garden in the summer especially when animals were brought in before Covid! She always had cats of her own. Thank you for caring for her.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your kind review our service. I can assure you that we would continue to improve our service as best as we can and within available resources. Our duty is to provide the best care possible to all our residents and their loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris J (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, pleased with the service and setup at Ryelands. My mother has been a resident for a year now and is happy with her room, the staff and the care and respect she is shown. Her needs are well cared for and the staff listen to her requests and act on them. All staff are friendly and accommodating
and we were particularly grateful for the assistance given by the entertainment team in helping provide space for and help set up a room for Mum's 90th birthday.
Her room is clean and bright and the bathroom area is well-sized and laid out. Call buttons are available and are responded to promptly when activated.
The menu options seem varied and the catering staff listen to and acts on feedback given by the residents.
The entertainment team work hard to keep the residents occupied and involved, but I would like to see better use made of the minibus so that the more able residents could go on organised trips occasionally, if only to escape the confines of the home.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

On behalf of the management and staff thank you for your review. This will help in our growth and continuous improvement of our services. In the areas where we have shortfalls, we will endeavour to improve them. Families and friends are part of the team and with your support we will continue to do our best to support all of our residents. As we continue to live by MHA values to respect each individual as they are unique, nurture them and inspire all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Ryelands Care Home since January 2016. Seven years on, I am still very happy with the level of care she receives and she continues to be happy, healthy and well cared for. Over the years, I have built a good relationship with the staff at Ryelands, all of whom are friendly,
hard working and committed to making sure that the residents needs are met. The management team is efficient and approachable and communicates regularly with the family of residents in their care. They make an effort to ensure that we are made aware of any changes within the home and that we are made to feel part of the wider Ryelands community.
Ryelands has been a really good home for my mother and I would have no hesitation in recommending it to anyone considering residential care for their own elderly relative.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

On behalf of the management and staff thank you for your review. This will help in our growth and continuous improvement of our services. In the areas where we have shortfalls, we will endeavour to improve them. Families and friends are part of the team and with your support, we will continue to do our best to support all of our residents. As we continue to live by MHA values to respect each individual as they are unique, nurture them and inspire all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Daughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for by the team in Ryelands for eight years. She lived in Brooklands, the unit especially for residents with Alzheimer's and Dementia. Throughout this time the care from all the staff at Ryelands and Brooklands has been exceptional. All the staff, and by that I mean, the care staff,
the Chaplain, Activities Co-ordinators, the Maintenance team, cleaners, laundry staff, kitchen staff and the management have all gone above and beyond. Everyone who works here makes a real effort to make the place feel like a loving family home and the staff really care about each of the residents and their families.
We would like to thank all the staff for their compassion and kindness towards our dear mum. The tenderness and sensitivity you all showed Mum during her time at Ryelands is something we will never forget. Watching Mum change as she worked through the stages of her illness was really difficult and the staff's knowledge, care and comfort helped us all navigate it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M J (Daughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff/carers at Brooklands (wing of Ryelands) have been completely dedicated to the care of my parents during this most difficult time of COVID-19. I can not thank them enough for the diligence and love they show my parents. Communication with the home has been good throughout and they, along with
MHA headquarters have ensured they managed their PPE resources well with a commitment to the highest level of care they could give. I have felt reassured that my parents are safe and that staff are invested in their emotional wellbeing, maintaining activities and enrichment throughout. Thank you to the staff and carers.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for this fantastic review of our practice and professionalism. It is our aim to continue to ensure due diligence especially with regards to the safety and security of all residents and the holistic wellbeing of every individual resident.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a professionally run care home. My mother settled in well and has been well looked after. Before the Coronavirus pandemic, visiting was flexible and I was made to feel welcome. Visits are now possible again by appointment, but it is hoped that restrictions could be lifted soon. I am very grateful
that my mother was in such a secure environment during the pandemic.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for this review, which emphasises our professionalism and our quest for the safety and security of all at Ryelands. It is our aim to continue to ensure that we provide a professional and friendly service as well as safety and security.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Son of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident since 2014, initially in the main Home before transferring to the dementia wing (Brooklands) in 2017. She has been very happy and settled, particularly in Brooklands, and we have always been very impressed and content with the level of care and support she has received. All
staff are good and some are exceptional. The Home is always extremely clean, although some areas could now do with a lick of paint. We have always been very well informed about my mother’s progress through excellent day to day dialogue with the care staff and relatives have formed an ad hoc committee to provide feedback to management, which has also been constructive. We have been kept up to date with developments throughout the coronavirus pandemic and residents have been able to make good use of the garden facilities as they have emerged from lockdown. Fees have gone up quite a bit in recent years, but remain very competitive relative to other local high-quality homes.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your review and we would continue to try and improve communication with relatives with a view to partnership working. I will take on board the need for paint uplift as suggested.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that is provided to my mother is very well delivered. The staff are extremely considerate of the residents and look to ensure they are all comfortable. At present, with the Covid-19 restrictions, the activities are very limited but these will hopefully pick up shortly. One must also remember
that the average age of the residents is the high 80s, with my mother in her mid-90s and therefore activities need to be suitable and engaging. The interior of the home is rather basic in some places and the chairs in the lounge area could do with a refresh. The garden area, while not extensive, is very pleasant and again large enough for the number and mobility of the residents. The personal room occupied by my mother is well appointed and certainly large enough, with a nice view over the gardens.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your review. I identify with the fact that social stimulation is restricted to our staff and activities co-ordinators, and we intend to have a complete refurbishment of Ryelands in the next two years and all the interior will be replaced, but in the interim, we will look at the interior and see what improvements we can make.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P F (Niece of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited many homes when we were looking for the right place for my aunt in a location she was familiar with. Ryelands stood out for the welcome, the quality of the room and value for money. It felt like an enormous responsibility for choosing this next step for our aunt when she could no longer live
alone but two years on we definitely feel that we made the right choice in choosing the Ryelands. Any concerns have been quickly addressed but there have not been many, and from the initial welcome from the office staff to the care given by other staff, we have felt relaxed and assured that our aunt is receiving professional and loving care.
Covid has obviously been a concern however we feel that the situation has been managed as well as could be expected and difficult decisions have been taken when necessary.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your brilliant review of Ryelands, we are happy that we validated your decision by choosing Ryelands and we would continue to strive to ensure quality care and sustainability of standards for the benefit of all residents and ensure their overall wellbeing is enhanced.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Josephine V (Daughter of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Ryelands for seven years. I am very pleased with the care that she has received during this time. Her general appearance shows that consideration has been taken when washing and dressing my mother and her clothes are always clean. Her safety is paramount and I can rest
in the knowledge that she is well looked after.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your sincere review of Ryelands. We are happy that we are able to meet the needs of your mother and will continue to improve our practice and the care we provide, to ensure excellent reviews in all areas of our service to the residents and to enable maximum satisfaction of our residents and relatives.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth G (Friend of Resident) published on 17 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been at Ryelands for five years and as her condition worsened she has now moved next door to another care home.
The care she has received is exceptional. The staff keep me informed all the time if she needs anything or anything has happened.
We have regular meetings with staff and other
family and friend members.
There is an activities coordinator who works out an interesting and stimulating array of events residents can take part in if they want.
The rooms are well decorated. There is a varied menu with several choices. Her clothes are well looked after.
The security is well managed. There is always a cheerful friendly welcome whenever I visit. I have never come across any treatment, language or experience that has caused me any concern about Ryelands, the management or staff in general.
With the Christian ethos, I am so glad I chose Ryelands for the lady I have Power of Attorney for.
It's a lovely care home.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for your kind words; we hope to continue to improve our services at Ryelands and continue to tailor it the individual needs with the aim of achieving outstanding service provision.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel A (Daughter of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything I had heard about Ryelands was positive. When the time arose, I came to visit for my mother she had been living with us for 18 months, I was looking for something as much as home from home as possible.
As soon as I visited Ryelands, I liked it. The open plan design of the lounge/dining room
and the conservatory is very attractive, as is the garden. Now a resident, my mother has a marvellous bedroom with a sink unit, worktop and room for a fridge so she can make tea and snacks, as well as being ensuite. There is also a cosy library area with comfy sofas that mum enjoys as she is a great reader and it's quiet and away from the TV. All staff are always very polite and cheerful. I am very happy to recommend Ryelands and actually have already done so. Thank you.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Many thanks for this review. We are working on the activities department so that our residents can be more socially stimulated. We have also recruited a Housekeeper who will monitor the cleaning of the Home and the environment for the overall hygiene of the residents which we know is fundamental.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The cleanliness of the home struck me immediately. Many of the staff are kind and caring, but not all, there doesn't always appear to be sufficient staff to manage all the needs of the residents.
The food is reasonably good and is improving. Advertised activities do not always happen which can be disappointing
for residents who look forward to them.

Reply from Solomon-Paul Ekuase, Home Manager at Ryelands

Thank you for your review. I am delighted that you have found our home very clean and staff kind and caring. Staffing is based on the needs of the residents. We are recruiting another activities co-ordinator so that the activities run smoothly. Please do come and see me if you wish to discuss further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ria M (Granddaughter of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and caring environment for the elderly and those wanting company rather than living in their own home. It has an excellent dementia care wing with friendly and experienced staff who are always welcoming and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cara M (Granddaughter of Resident) published on 2 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff that make our lives so much easier knowing that Grandma is in excellent, compassionate hands. Person centred care and the staff truly care about what is best for her. We are ever so grateful for all that you do.


The home is also very well looked after with good quality furniture and

large rooms. Having easier access to outside i.e. Wide doors for wheelchairs and beds facing windows in rooms are the only areas of improvement.


Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Felicity W (Wife of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Ryelands for five years during which time he has been well cared for by polite, friendly and helpful staff many of whom are long-term employees a great advantage.
The atmosphere during visits is welcoming and residents appear generally comfortable and are very supportive of each
other.
The management has changed recently and their si now a different more "business-like ethos which feels slightly less friendly towards residents visitors than previous informal approach.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison M (Daughter of Resident) published on 22 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, friendly, very caring and thoughtful staff.
Lots of activities; activities coordinators. Music therapy. Lots of external concerts and entertainment. Lovely grounds - safe area for residents with dementia. Christian services and part-time vicar to ensure Methodist ethos.


Good food and all residents

supervised to ensure they get a good diet and stay hydrated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Ryelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Ryelands is calculated as follows: ( (216 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 272 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ryelands is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet