Shaftesbury Court Residential Care Home

Selkirk Drive, Erith DA8 3QP
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9.7 41 Reviews
  • Shaftesbury Court Residential Care Home, Erith
Shaftesbury Court has a wonderful environment for its residents to enjoy and a team who are devoted to enriching their residents’ lives.

Providing residential care, the team also offer respite care breaks, which can be booked in advance. These are perfect for carers looking after loved ones at home, who need a short break themselves, with the peace of mind of knowing their relative is in safe hands and being well cared for.

The apartment-style bedrooms at Shaftesbury Court are stunning – spacious and beautifully decorated, they have ensuite wet rooms, kitchenettes, lounges and even a small dining area. They are a lovely space to enjoy spending time alone with family and friends, who are welcome at any time. There are also double suites for couples and many of the bedrooms overlook the gardens.

There are welcoming lounges, where residents enjoy so many activities, from baking, arts and crafts and spending time with visiting school children, to gentle exercise sessions and pet therapy. The home also has a hair salon for pamper sessions and regular appointments with the mobile hairdresser.

Residents enjoy delicious home-cooked meals every day, prepared by the home’s chef. From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites like freshly-made soups and pies. And there is home-baking every day for afternoon tea.

The enormous gardens are a real highlight, with vast lawns, a water feature, harbour-style seating, wheelchair friendly pathways and raised planters, for residents who enjoy gardening. They are a lovely place to relax in the summer and enjoy garden parties and barbecues.

But it’s the team, many of whom have worked at Shaftesbury Court for years, who make this home feel really special, creating a really warm, family feel.

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Care Provided by Shaftesbury Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Person in charge
  • Jade-Louise Greenwood (Home Manager)
  • Admission Criteria
    • Admission through Bexley SSD
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Shaftesbury Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,454
    • RESPITE Self-Funded Residential Care from £1,454

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1454 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Shaftesbury Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Shaftesbury Court Residential Care Home Reviews (41)

Total of 41, showing 1-20
9.7

Shaftesbury Court Residential Care Home has a Review Score of 9.7 (9.672) out of 10, based on 8 reviews in the last 2 years. Over all time Shaftesbury Court Residential Care Home has 41 reviews.

Overall Experience

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Review from Tracy S (Niece of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was made very welcome.
Made her feel at home straight away. I feel very happy with her care.

Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear that your aunt felt at home straight away and that you're so happy with her care at Shaftesbury Court. Ensuring a warm and welcoming environment is so important to the team, who will be delighted with your feedback, thank you.


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Review from Nathan A (Brother of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, polite and patient staff. They treat and talk to you with great respect. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear that you appreciate our clean environment and the kindness of our staff at Shaftesbury Court.


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Review from S E (Son of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The environment in the home is friendly and caring. My mum settled in quickly and was soon referring to her room as home. Visiting times are informal and there is a homely atmosphere.

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Review from P B (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, person centered care at it's best. The leadership, management and person focused care at Shaftesbury Court Residential Care Home is second to none. All staff, in all roles that my mum and I have come across, genuinely care and give their all to the residents in terms of care, compassion,
safety, respect and dignity. My mum is happy, safe and considers herself at home in Shaftesbury Court.

Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you so much for your wonderful review. We are delighted to hear that you and your mum feel so positive about the care and environment at Shaftesbury Court. Ensuring our residents feel happy, safe and at home is at the heart of everything we do and your kind words will mean the world to our team. Thank you so much for taking the time to share such fantastic feedback.


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Review from C H (Wife of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with Shaftsbury Court. My husband is happy here and he has a friend, they look after him very well, I am pleased to leave him here.

Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your review of Shaftesbury Court, we are so pleased you have such confidence in leaving your husband in our care, the team are certainly excellent.


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Review from Graham R (Son of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had terminal cancer and entered Shaftesbury Court when it became unsafe for her to remain in her home. From the beginning, the care she received was exemplary – the staff always kind and attentive, her clean and spacious room overlooking a sunny garden. End-of-life care was provided with sensitivity,
compassion and empathy in close collaboration with the excellent community nursing team. In all respects, this home exceeded our expectations.

Reply from Kate Yates, Communications and Content Specialist at Shaftesbury Court Residential Care Home

Thank you for your review for Shaftesbury Court, the team will be touched to read your wonderful comments about your mother's care.


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Review from Jackie D (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in for respite care on and off for the last 2 years. She thoroughly enjoys being there. She finds the staff courteous, pleasant and very helpful. To the point now she wants to stay full-time.

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Review from D O (Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to Shaftesbury Court, I have been very happy here. The staff are very friendly and supportive. The activities are good; I have learnt how to play Scrabble. I love bingo and chillout hours in the bar listening to jazz or music of my choice. I love my flat, so homely. The kitchen is suitable
for my needs.

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Review from Kathleen S (Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very special. I have been here for six months. I am enjoying it very much.

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Review from Anthony V (Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that the home is fantastic.
Heaven on Earth.

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Review from Susan P (Sister of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my brother receives is excellent. The care home is clean, and residents all seem very contented. I am kept well informed about matters concerning my brother.

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Review from Sam G (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Difficult to judge as unfortunate timing re: toilet blocking and norovirus. Staff are very friendly and willing to help.

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Review from Phillip W (Son of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support and very comfortable.
The food is very good, and the carers are so friendly and kind.
Mum is so happy here.

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Review from Janet B (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for looking after my mum. She really enjoyed her stay. The staff and management were all so very kind and couldn't do enough. Thank you all.

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Review from Tammy S (Granddaughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The few times I have visited my gran, all staff have been lovely. We came for the Jubilee party/tea, the entertainment was excellent, and the staff made us very welcome. Decorated the place lovely. Very enjoyable.

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Review from Sharon F (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and happy.

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Review from Val M (Sister of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very happy at Shaftesbury Court and is looked after with care and compassion at all times. This made it easy for me and the family to relax, knowing she is safe and well looked after.

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Review from Nina F (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has done wonders for my elderly dad; he is like a different person. When he went there, he was very depressed and weak, but now he's very happy. He is eating and drinking a lot better. The staff and management are doing a wonderful job and keep me informed about my dad. I can't fault them;
it's an excellent care home.

Reply from Fae Doherty, Senior Marketing Officer at Shaftesbury Court Residential Care Home

Thank you for your kind words - it is wonderful to hear how well your dad is doing with us at Shaftesbury Court. Best wishes, Fae


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Review from D C (Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meals excellent.
Activities convenient.
Staff helpful.

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Review from A B (Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good environment.
Nice room.
Lovely garden.
Clean.
Helpful staff.
Very happy.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Shaftesbury Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Shaftesbury Court Residential Care Home is calculated as follows: ( (84 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 94 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Shaftesbury Court Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Shaftesbury Court Residential Care Home

What types of Care is Shaftesbury Court Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shaftesbury Court Residential Care Home provide?

Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Shaftesbury Court Residential Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Shaftesbury Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shaftesbury Court Residential Care Home to the centre of Erith?

0.6 mile(s) as the crow flies, distance by road may be significantly further.