Springview

8-10 Crescent Road, Enfield EN2 7BL
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9.7 33 Reviews
  • Springview, Enfield
Springview is a purpose-built residential care home situated near to Enfield town centre.

Originally opened in 1987, the residential home stands in tranquil surroundings close to green belt countryside with views overlooking Enfield golf course and beyond.

Springview offers a welcoming, luxurious and safe place for residents, as well as a comprehensive, individually tailored programmes of care.

2018 saw a £1.5m refurbishment programme with the addition of extensive resident communal areas including lounges and a south-facing terrace with spectacular views across London.

Residents can enjoy regular outings to both local and London based places of interest, as well as entertainment venues and restaurants.

There is ample on-site visitor parking so that the home can be visited easily by friends and family.

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Care Provided by Springview

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Grace Ramalho (Home Manager4)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Springview

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425

  • All fees subject to assessment of care need.
  • (these prices are only a guideline, please contact Springview to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park to the front, and road side parking.


Springview Reviews (33)

Total of 33, showing 1-20
9.7

Springview has a Review Score of 9.7 (9.700) out of 10, based on 12 reviews in the last 2 years. Over all time Springview has 33 reviews.

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Review from D M (Son of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my father is safe and cared for at Springview. The staff are hard-working, friendly and very caring. They were very helpful when I was trying to get my father settled into the home. I am able to visit at any time of the day and find this reassuring. The food looks fantastic and the staff
put on lots of entertainment for the residents and families. I am very pleased with Springview.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for taking the time to share your review. I have shared this with all the staff at Springview. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive. Reviews like yours highlight the experiences of those living at Springview, helping others make informed decisions about moving to the home.


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Review from S B (Friend of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit convinced me this was the place for my dear friend. As I entered the door I heard giggles and eye-watering laughter coming from the residents playing coytes; the happy, positive energy followed me all around the home. I was so pleased to note that residents are all encouraged to join
in activities and the absence of a TV in the lounge I thought was wonderful!
The staff were all very friendly and treated residents with respect and dignity and always gave choices.

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Review from C T (Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a permanent resident of Springview residential care home for 1 year and 5 months.
I cannot praise this institution enough.
The care that I have received is exemplary.
I have been extremely happy here with no complaints.
I will strongly recommend Springview to anybody who needs care.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for taking the time to share your review, this has been shared with the staff at Springview. Our goal is always to deliver the highest standards of care, and we greatly appreciate all the feedback we receive from residents and families. Reviews like yours highlight the experiences of those living at Springview, helping others make informed decisions about moving into a Springdene home.


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Review from Sue A (Daughter of Resident) published on 24 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just a big ‘thank you’ to our parents' carers who accompanied them to their Grandson's Wedding. Our parents became residents of Springview three days apart last August. Their carers (they know who they are) have been wonderful in helping them with this huge transition in their lives. Grateful daughters.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your lovely review and for sharing your experience, which I will pass on to the staff that accompanied your parents.


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Review from Barry S (Son of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Christmas Party organised by Springview was excellent.
Staff were very friendly and attentive.
The food was very good.
All in all, it was a perfect occasion, which my mother really enjoyed.
Full marks to the care staff and the catering staff too.

Reply from Iva Petrova, Manager at Springview

Thank you very much, Barry.
It was an absolute pleasure to have you.
We are pleased that you and your mother had a great time and hope to welcome you again soon.
We wish you a very Merry Christmas and Happy New 2024!


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Review from Riley S (Grandson of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to leave a quick review to thank all the lovely staff on floor 1 for taking such good care of my Nan.
They're all lovely and check in on her often, she's bedbound now so apart from her visits they are the only company she has. Thank you guys.

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Review from Aayesha(M) R (Friend of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the members of staff at Springview have done an outstanding job looking after one of its residents. The person's health has improved so much ever since he integrated into this welcoming home. His diabetes has improved, speech is better. We can actually now have a conversation with him.
He is happy
and so are we. So again a big thank you to the whole team.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your lovely review. Your kind comments will be passed on to the team at Springview.


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Review from Maureen H (Wife of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant atmosphere. Always welcomed by staff when visiting. Lovely patio area, but needs an update. Seating/chairs for residents and relatives very uncomfortable: hard steel, no cushions. Residents' rooms are comfortable, but lacking an armchair to relax when in room (rather than lying on the
bed).

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Review from Elaine C (Friend of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just been to visit a friend at the home. Such lovely staff and a lovely atmosphere, and the carrot cake was the best I have ever tasted anywhere. Thank you to the chef.
I will be coming to visit again soon.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your review. I will share your feedback with our chef about the carrot cake and will try to make sure there is some more when you next visit.


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Review from N N (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is very happy at the care home. He has dementia and is happy sitting in the lounge in front of the patio doors, looking at the trees/flowers. He really enjoyed the Kings Coronation event and was very happy with the celebrations/music and food.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your lovely review; we will share this feedback with the staff at Springview.


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Review from Nick H (Respite Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a period of three weeks in Springview and was very impressed by the friendly care provided by all the staff. My room was comfortable, and the food was good. The staff were attentive and prepared to offer help in any way. I would have no hesitation in returning in the future.

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your lovely review. We are glad you were happy with your time with us. Your kind comments will be passed on to the team at Springview.


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Review from Dyann R (Daughter-in-law of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident since 2016, firstly for respite, then permanently. We have nothing but praise for this wonderful care home. The staff are absolutely dedicated to their jobs and take "care" to the highest levels. The kindness shown by the staff in all their various roles is simply
amazing. As relatives, we have always felt welcome and have appreciated the ease of communication between us and the home. Nothing is too much trouble. Springview provides a happy and safe environment with a variety of activities if you wish to participate. The food is high quality and beautifully presented, with plenty of choices to appease even the fussiest eater. We cannot recommend Springview highly enough; in fact, I am tempted to reserve a place for myself in the future!

Reply from Mark Clements, Group Operations Manager at Springview

Thank you for your lovely review. We are glad you are happy. Your kind comments will be passed on to the team at Springview.


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Review from G D (Son of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Springview for three and a half years now. The care provided to her is second to none. She is comfortable in the Springview environment and is kept stimulated by the many activities on offer. It is most comforting for me to know that my mother is safe and secure, particularly as
I live in South America and only get to see her twice a year on average. I can't praise the staff enough for their kindness and dedication.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you so much for your kind review of Springview. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff. Your wonderful feedback is truly invaluable to us. I will pass your comments on to all the team.


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Review from Jennifer A (Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided at this home is no item exemplary. Five stars are not sufficient. All the staff were extra caring and helpful; the accommodation was excellent, and the food and entertainment provided were splendid. A special mention to one lady whose help and enthusiasm could not be unpraised.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you for your wonderful review of Springview. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your kind feedback is truly invaluable to us and will be passed on to all the staff at Springview.


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Review from Jacqueline H (Daughter of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother ended up in hospital for the day, fortunately, it was nothing. When I picked her up and brought her back she was exhausted and hadn't eaten all day. It was 9 pm and the night staff were people she did not know. They greeted her so warmly, found her some food and generally made her feel so
welcome she perked up and smiled. This is just one example of how lovely the people are who work at the home. Everyone is charming, helpful and kind, my mother even started calling it the hotel!

Reply from Zoey Baik, Admissions Manager at Springview

Thank you for your wonderful review and for sharing your experience, which I will pass on to all the staff at Springview, your kind comments are much appreciated.


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Review from Jill R (Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found as a resident of Springview Care Home, very caring, loving and professional. The staff have done their very best to welcome me and they look after the other residents so very well. The food here is magnificent too.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you for taking the time to review Springview. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your kind feedback will be passed on to all the staff.


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Review from Gary C (Son of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Springview for a respite stay earlier this year. Although she was only there for two weeks, her family were all very impressed with the care she received, particularly in view of the fact that Covid was still making things difficult for everybody.
Her room was spacious and comfortable
and she ate well throughout her stay. The staff were all respectful and considerate and we know that, should my mother need care in the future, we would have no hesitation in returning to Springview.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you so much for your lovely review, it was our pleasure to care for your mother, and we look forward to welcoming her back to Springview again. Your kind review will be shared with all the staff at Springview.


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Review from C J (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care of my mother over six years, including managing her changing needs sensitively.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you for your kind feedback, which I will pass on to all the staff at Springview; they will really appreciate knowing that you have taken the time to write this lovely review. All our staff work very hard to try to ensure that residents' care needs are met and that they live as happy and fulfilling lives as possible.


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Review from Sue B (Daughter of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Springview after a week in the hospital as a respite resident. She was distressed and depressed, refusing to leave her room and unable to walk unaided. A month later, she is walking with the aid of a frame, chatting with staff and enjoying lunch in the lounge with other residents. She
has decided that she wants to be a long-term resident, and I am delighted. The staff have been kind and encouraging to her, supporting her to become more mobile and to participate in the activities and life at Springview - and equally supportive and helpful to me. There has always been someone I can talk to if I have concerns, and any concerns I have had, have been heard and addressed. I am very grateful for the care and professionalism of the staff who have transformed my mum's life, and I feel hugely relieved to know she is safe and happy with them.

Reply from Zoey Baik, Admissions Manager at Springview

Thank you so much for your wonderful feedback. We work hard to ensure all the residents receive the highest quality of care within our home. We are grateful for your kind feedback, which will be passed on to all the staff at Springview. They will be pleased to hear that their hard work is appreciated.


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Review from Suzy G (Daughter of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Springview for two weeks' respite care while I went on holiday. The staff were kind and welcoming and were always available to help when he had continence difficulties during the night. My father was happy with his room and the facilities. He said the food was excellent. Sometimes
he didn't know how things worked, but he "did not want to bother the busy staff". Some were misunderstandings on his part, so could staff please ensure that residents, especially those only staying for a short time, understand how things work; eg there was a bath in his room that he could not climb into, but no one told him there was a well-equipped shower room with seat, grab handles, etc, where staff could help him shower. He also waited each morning, once dressed, for someone to tell him to go down to breakfast, but he didn't know he could just go when he was ready. Generally, a very nice, clean, comfortable and well-equipped home, and I would be happy if my father had to stay there again.

Reply from Zoey Baik, Admissions Manager at Springview

We are pleased that your father enjoyed his stay at Springview. It can be very daunting for people coming into a care home for the very first time and during the initial few weeks of your stay we try to get to know one another. We acknowledge your feedback, and will share with the team at Springview, as this will improve the care of others, and we look forward to your father returning to Springview to visit us again.


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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Springview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Springview is calculated as follows: ( (100 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 140 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springview is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Grace

Grace Ramalho

Job Title: Home Manager

Joined: 2024

Grace has a wealth of experience in care, with over 10 years as a registered Home Manager and a degree in Healthcare Management. She is passionate about person-centred care and places great importance on empowering people to make decisions about their lives, their care, and their involvement in the routine and decision-making of the home. Her particular fascination is in caring for those with dementia, in order to rediscover residents’ hidden potential and give them back their sense of purpose.


Mark

Mark Clements

Job Title: Group Operations Manager

Joined: 2014

“I was late joining the nursing profession and after a career in chemical manufacturing/processing, I decided to retrain as a registered nurse.


During my nurse training, I worked regular shifts as a care assistant in various care homes to both enhance my skills and support my family.


In 2008, I finally qualified as a registered nurse and worked on an acute medical ward, completed my preceptorship and built on my nursing skills and knowledge.


Although I enjoyed my time in a hospital ward, I missed the ‘community’ within a care home and decided to devote my career to supporting people who live in care homes, joining Springdene Group in 2014.


I am proud to work for Springdene Nursing and Care Homes, especially as staff, are committed to bringing joy and enrichment to residents' lives, and how each home has a unique identity and resident community.”


Mark Clements


Frequently Asked Questions about Springview

What types of Care is Springview registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springview provide?

Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Springview have?

There are 59 Single Rooms.

What are the Facilities & Services at Springview?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springview to the centre of Enfield?

2.4 mile(s) as the crow flies, distance by road may be significantly further.