Sunbridge Care Home

108 Hickory Close, Edmonton, London N9 7PZ
Submit a Review
7.9 33 Reviews
  • Sunbridge Care Home, London
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Westport Care Home
Westport Care Home
9.9
Member Logo
Care Homes belonging to Neem Tree Care Centre
Neem Tree Care Centre
9.7
Member Logo
Care Homes belonging to Eden Court
Eden Court
10
Group Logo
Care Homes belonging to Aarandale Manor
Aarandale Manor
9.8
Member Logo
Care Homes belonging to The Chiswick Nursing Centre
The Chiswick Nursing Centre
9.2
Member Logo
Care Homes belonging to High Meadows
High Meadows
9.6
Show Sunbridge Care Home on the Map

Care Provided by Sunbridge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Sun and Bridge Ltd
  • Person in charge
  • Punham Poola (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Sunbridge Care Home? View your Advertising Options

Sunbridge Care Home Reviews (33)

Total of 33, showing 1-20
7.9

Sunbridge Care Home has a Review Score of 7.9 (7.946) out of 10, based on 2 reviews in the last 2 years. Over all time Sunbridge Care Home has 33 reviews.

Overall Experience

  • 15
  • 17
  • 0
  • 1
  • 0

Date Published

33
1
1
2
31

Review from A G (Friend of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend has been at Sunbridge for several years, and the staff here are always kind and attentive. The facilities are clean and well-maintained, and I'm glad to see they are making further refurbishments to the home, and improving the activities and environment. The new cinema screen in particular
is quite lovely!
They have a brilliant new manager, who takes a keen interest in keeping standards up and making everyone happy. There are external entertainers and singers attending frequently, and I'm impressed with the quality and variety of fresh food made by their in-house chef- no wonder the residents are all so happy here! I would definitely recommend Sunbridge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose H (Daughter of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff arranged a BBQ for the residents and their families. Although the weather was not too kind, the management and staff bent over backwards to make sure that an 'inside BBQ' would be just as good as an outside one. The food was impeccable with lots to choose from. The staff dressed
in their traditional outfits which was really good to see as I usually see them in their care home uniforms. They kept us all entertained with the help of the DJ. My Mum had a wonderful time and I could see that other residents also enjoyed themselves. Thank you for all your hard work in making the BBQ a success. As always, I am so grateful for the continued kindness, empathy and hard work that everyone at Sunbridge carries out every day. Roll on next year's BBQ.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela M (Daughter of Resident) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Sunbridge Care Home are very friendly and helpful and always let me know how Dad is doing health-wise and in general, which is really good of them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I thought the manager and another member of staff were really lovely people and really helped me make arrangements with my dad when he had to go into respite for a short-term stay. My father was well looked after, and I wish he could stay here, but he just can't afford the weekly rate. Grateful I can
do temporary respite when needed too. My dad was looked after, which was the main thing as I could relax knowing that.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah D (Daughter-in-law of Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Sunbridge Care Home were always full of kindness to my mother-in-law, even though she could be very difficult. The care home was always clean and fresh, and so were the patients. She was well fed and recovered quickly after a hip operation. She still remembers the Chinese New Year party
- she loved the dancing and singing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Sister of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at home gave excellent help and aid to my brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L T (Daughter of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident at Sunbridge from May 20 until his death in October 21. He was there throughout the pandemic, and the staff and carers became his family during the "no visit" restrictions. He was well cared for and seemed happy during trying circumstances. Sadly, he passed away in October 21,
I can only praise the whole staff for the care that he received in his final weeks, but especially his last days, they were kind and compassionate to Dad and also to his family, something which we are extremely grateful for.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Sunbridge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectations and treated your dad with dignity and the compassion he deserved during his time at our home. If there is anything more we can do, please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Son of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been caring, responsive, organised, friendly, always taking time for patients and their families. Care is obviously their number one priority to the residents and families to have the best possible experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M A (Son of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and helpful staff members made his stay pleasant. They helped my dad a lot with his self-care, washing and shaving. He was always clean, so was his room/bedding.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you for letting us know how we are doing at Sunbridge Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Warwick H (Son of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Compassionate, caring, attentive, friendly, and professionally competent. A fine team, well managed, and a happy environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Son of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home staff provide a very home-like and friendly service. They look after patients with gentle care and assure of the patient's safety first.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Husband of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, well done!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ania B (Granddaughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here are kind and friendly. They have established excellent relationships with my grandmother and made her feel so special on her recent birthday. They are also so welcoming and accommodating to the family when we visit. My grandmother seems very happy at Sunbridge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor H (Son of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well cared for by the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara B (Daughter of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, both in the office and that I have met with my mother, have been extremely helpful, friendly and supportive. My mother has settled in extremely well and is being treated with dignity and kindness. Her room is very clean, tidy and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan C (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very nice to see my mum, and I met quite a few of the staff. They are so nice, and I know my mum is being taken care of so well. With many thanks.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you, Joan, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen B (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Had my first visit in 6-months, very efficient and organised. Was amazing to see my Mum looking so well. The room was nice and offered refreshments and given privacy. Thank you to all at Sunbridge for looking after her!

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you, Karen, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane C (Daughter of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my mum receives at Sunbridge. The staff treat her well and go the extra mile to keep her happy. On her birthday, we arranged a Skype call so that I and my brothers could see Mum. The staff had decorated the room and had made her a beautiful cake. They opened all the
cards and presents that we had sent to her; it was lovely.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you, Jane, for your comments about your recent experience at Sunbridge Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosa G (Resident) published on 12 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food is served on time. Rooms, longe, offices are very clean. Everywhere staff know their job quite well. Everybody works at teams; hardly one can find a misunderstanding among themselves, even if all of them are busy. Administrators are superb and amazing. Problems that arise every now and then are
attended to quickly, and most of the time meetings are held regularly. Staff commended their good work and work out solutions to make the home excellent.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you, Rosa, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a lovely day!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Munevver M (Daughter of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend the Sunbridge Care Home because they treat the residents as family and keep them safe as they were in their own home.

Reply from Olivia Shields, Marketing Assistant at Sunbridge Care Home

Thank you, Munevver, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.9 (7.946)

Overview of Review Score

The Review Score of 7.9 (7.946) out of 10 for Sunbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Sunbridge Care Home is calculated as follows: ( (16 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.363 Points relating to the number of positive Reviews for Sunbridge Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 2 Positive Reviews ÷ 8.4 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Sunbridge Care Home

What types of Care is Sunbridge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sunbridge Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Sunbridge Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Sunbridge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Sunbridge Care Home to the centre of London?

9.7 mile(s) as the crow flies, distance by road may be significantly further.