Sweetcroft Care Home

53 Sweetcroft Lane, Hillingdon, Uxbridge UB10 9LE
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10 83 Reviews
  • Sweetcroft Care Home, Uxbridge
Sweetcroft Care Home is a boutique care home set in the heart of Hillingdon and Uxbridge and offers dementia care, residential care, respite and day care.

Leaving home can be a challenging time, so to ensure the smoothest transition, Sweetcroft Care Home boasts an authentic ‘home from home’ experience to help new residents settle. Offering care for only a maximum of 21, the select group of residents can comfortably interact and form new bonds.

The bedroom suites are designed to give residents luxury, privacy and independence. All rooms are spacious, comfortable and equipped with beautiful oak furniture and the majority of the bedrooms have an en-suite. All bedrooms and en-suites have a nurse call point system which offers residents rapid access to a carer 24 hours a day.

There are two separate lounges in which to socialise and enjoy the company of fellow residents. One of which is a quiet lounge, so there is plenty of opportunity for private moments by yourself or with your loved ones too.

At Sweetcroft, they recognise the importance of activities and invest a lot of time in making sure you're loved ones enjoy every day. With dedicated activities co-ordinators, there is a full programme of events on a daily basis, many of which actively encourage participation from family, friends and the local community.

In beautiful surroundings, with a team of carers who are passionate about what they do each day and by aiming for excellence in every area, the care home makes the experience of living in a care home a fantastic life experience, as well as the best place to receive exceptional care.

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Care Provided by Sweetcroft Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • J & B Care Home Ltd
  • Person in charge
  • Harry Maharaj (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • SweetCroft Residential Care Home welcomes visitors throughout the day but would recommend allowing the residents to enjoy their meal times. Please note that lunch time is from 12:30 – 1:30 pm and supper time is from 5:30 – 6:30 pm. You can meet them in the lounge, in the conservatory, in the garden or in their bedrooms. And of course you are very welcome to go out with them whenever you like.


  • Parking

  • SweetCroft Residential Care Home has 12 parking spaces


Sweetcroft Care Home Reviews (83)

Total of 83, showing 1-20
10

Sweetcroft Care Home has a Review Score of 10 (9.956) out of 10, based on 21 reviews in the last 2 years. Over all time Sweetcroft Care Home has 83 reviews.

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Review from L L (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were fortunate to be offered a room at Sweetcroft Care Home at a particularly challenging time for our mum who is suffering from advanced dementia. The staff at the home are constantly exceptionally kind and considerate and get to know the residents individually. The manager is kind, approachable
and communicates with family members. It is immaculately clean, tastefully and thoughtfully furnished and residents are given good home cooked food. I could not recommend more highly.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your glowing review. We strive for excellence and the team will be so pleased with your feedback. Thank you for taking the time to write this.


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Review from Jenny J (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum moved into Sweetcroft Care Home in December 2024. It had been an extremely stressful time, but even before she became a resident we were all made to feel part of their care home family.
All of the staff at the Home were extremely kind, compassionate and caring towards Mum and were exceptionally
supportive to us. We always felt welcome and nothing was too much trouble. The Home was exceptionally clean and comfortable, with bright well thought out decorations and displays along with regular organised fun activities and lovely celebrations for Christmas and birthdays.
Mum really liked her bedroom which was very pretty and comfortable.
We were so grateful to everyone at Sweetcroft Care Home for looking after our Mum. Everyone was so caring, warm, kind, compassionate, professional, hardworking, helpful, thoughtful and fun. Thank you.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

It is always lovely to receive positive reviews from families. We appreciate you taking the time to write this and helping other families to find our care home.


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Review from Sue K (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To the wonderful team at Sweetcroft.
Thank you so much for hosting and making the resident's Christmas party on Friday a great success. It was a lovely atmosphere to be in, plus the nibbles were very very tasty.
Thank you for all you do for Mum.
Wishing you all a merry Christmas and best wishes
for 2025.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely review. I will pass it onto the team.


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Review from Maryla P (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a very challenging, difficult time at the start of the year and it became apparent that she could no longer live independently. During those difficult months, we could see her spirit was gradually being crushed and she was a very defeated person who moved into Sweetcroft. It was the best decision
she ever made.
Within days she was back to her old self thanks to the excellent staff. Her room was light and airy, the food was exactly what she most enjoyed and she had fun with the various activities. Sadly Mum passed away after only five months at Sweetcroft but our memories of those months are all happy ones.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for taking the time to write this. We miss Mum dearly but are happy that you were able to make fond memories with her in her final days and that you felt she had returned to her former self. I will pass on your lovely words to the entire team.


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Review from Carol D (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are really caring and helpful. Accommodation is always clean and tidy. Lovely place.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind words. I will pass them onto the team.


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Review from K J (Friend of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my good friend, the staff are very welcoming and treat everyone like family. The atmosphere is just wonderful and the cleanliness of the home is outstanding. Activities are brilliant as they always get family and friends involved. They have a good selection of meals to choose from too.
My friend is always happy.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. It is amazing for staff morale when relatives and friends acknowledge their hard work and dedication. Thank you for taking the time to write this. I will share it with the team.


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Review from E C (Friend of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say Sweetcroft really is the place to be. I have been visiting my friend each week and wow what a friendly and warm environment I walk into. The staff and management are so friendly and you feel very welcome the minute you walk through that door. The care that they deliver is what I can only
say is outstanding. The home is very clean and odour-free.
I am so glad my friend is here, I haven't seen him smile this much in a long time.
I highly recommend Sweetcroft.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful review. I will pass on your comments to the team who will be delighted.


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Review from Pamela V (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Sweetcroft in July and I must say I am really impressed with the care my mum is receiving. The staff and management are amazing. Mum seems very happy since she's been here.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for the lovely review. It is very kind of you to take the time to write this review.


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Review from Z A (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home quite frankly is superb. The manager and staff are nothing short of wonderful. Everyone is professional, kind, caring, engaged, supportive and actually fun - whilst the latter seems odd it's much needed at times. In an environment where my father is so unwell to have staff members who
can balance sensitivity with support and fun is appreciated and at times much necessary. My mother, brother and sister could not recommend this care home enough. Whilst it's tough knowing Dad is in a home this place at least does the utmost to be a home from home.
Thank you, everyone - special shoutout to four members of staff in particular and weekend staff who are amazing.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely review. I will of course pass on your wonderful comments to the entire team.


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Review from Dawn F (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad moved into Sweetcroft in January, it was the only home Mum and Dad wanted to go in as their school friend was there. It is a very friendly care home, all the staff are excellent and Mum and Dad are looked after exceptionally well. Sadly Dad passed away in May, the food is excellent and
Mum's care is excellent, couldn't fault Sweetcroft in any way. So pleased we put Mum and Dad in Sweetcroft, no regrets, entertainment is above and beyond.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind review. I will pass on your comments to the team who will be delighted.


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Review from Fiona P (Daughter of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweetcroft is truly like a family. The carers genuinely care for the residents, they are cheerful, caring and full of ideas to entertain the residents. Because the team take the time and trouble to get to know the residents they know when something isn't right and can deal with any problem swiftly and
kindly. Thank you Sweetcroft.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely words. I will pass these onto the team.


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Review from L M (Son of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Sweetcroft for over 3 years now. The staff are always cheerful and caring. Mum is well looked after here. She has plenty of activities to keep her busy or she can spend time quietly if she wishes. The food (breakfast, dinners etc) are always good and varied. I know Mum is always well
cared for at Sweetcroft and is happy here, which is a great peace of mind for me and the family.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for taking the time to send such a wonderful review. We really appreciate your words and the hard work our staff do every day. It's much appreciated.


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Review from Lisa P (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweetcroft Care Home welcomed my mum with love and kindness. She settled so well and I had great peace of mind knowing that my mum was safe. All staff members are friendly, kind and helpful, they looked after my mum with great care. They loved my mum and my mum loved them. What more could you want?

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your lovely words. I will pass them onto the team.


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Review from O C (Grandson of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. The care and attention they give to our grandma is outstanding. My family and I have seen such a huge positive change in her since she's been there. We couldn't be happier. Thank you Sweetcroft for looking after her.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your kind words. We always put the residents at the heart of everything we do, so it’s great when relatives see such positive changes in their loved ones after joining us.


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Review from L K (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sweetcroft is a beautiful care home. The staff here are always so very welcoming. My mum is happy and content here. She always looks well and has a lot to say on the things she does on a daily basis. In fact, all the residents do. The management here will always answer to any queries I have regarding
my mum and will go out of their way to make sure she has anything she needs, whether it be health, medical and well-being. I myself enjoy being here when visiting. Such a beautiful, lovely care home.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for giving us such a lovely review. I will be sure to pass your comments on to the team.


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Review from L A (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management are wonderful. The residents appear safe, relaxed and happy. Everyone is always welcoming and friendly when I visit Mum. The care home has a homely feel and my mum is looked after very well. I would recommend it highly.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your lovely review. I will pass on your comments to the whole team.


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Review from C L (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Sweetcroft for 3 years now. I have always found the management and staff to be friendly, caring and very helpful. The home is small and has a great family atmosphere. There are always activities going on for residents (and visitors!) to take part in. The standard of care Mum has received
at Sweetcroft is second to none.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your wonderful review. I will pass on your kind words to the manager and staff.


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Review from Richard P (Son of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As of December this year, my mum has been a resident of Sweetcroft for just over a year. In this year we have seen a dramatic improvement in her mental and physical well-being. This is down to the excellent care and attention she receives from all the staff and the inclusive environment at Sweetcroft.
We cannot praise this establishment enough.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your review. I will pass along your comments to the team. Sadly as we are a smaller boutique care home we don’t have the same facilities that larger care homes do, however, we offer the smaller family touch, as all of our staff are full-time permanent staff who have been with us for many years. We lend ourselves more towards the ‘home from home’ experience, rather than ‘hotel style’ care homes.


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Review from Maria H (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my father is exemplary. The staff are very caring, and the whole place is spotlessly clean. The staff organise regular activities for the residents, and my father is very settled there.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you for your feedback. I will pass it along to the team.


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Review from Sally G (Granddaughter of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident at Sweetcroft for just over a year now. She has dementia and was unable to live on her own anymore. We were looking for a home that would give the care and love she deserves. We found it at Sweetcroft. The staff there are amazing, they really know the residents. The staff
are so patient and kind and always so happy and positive. Whenever my family and I visit there is always an activity going on. A birthday celebration, Chinese New year or Remembrance Sunday are a few examples. As a family, we are grateful for the care my nan receives, I look forward to seeing her happy and well looked after and when I leave, she waves at the window, just like she did when she was at her own home.

Reply from Jennifer Somauroo, Director at Sweetcroft Care Home

Thank you so much for your kind words. I will be sure to pass them onto the staff and management. The staff believe their job is a calling, so it’s always really heartwarming when their hard work is recognised. Thank you again.


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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for Sweetcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for Sweetcroft Care Home is calculated as follows: ( (241 Excellents x 5) + (11 Goods x 4) ) ÷ 252 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sweetcroft Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Harry

Harry Maharaj

Job Title: Registered Manager

Joined: 2021

Harry has been in the care industry for nearly 26 years and brings with him a wide range of experience. He has worked in many varied roles at a senior level for both the NHS and private care sector. Needless to say that Harry is very highly qualified for the position as registered care home manager and looks forward to working with residents, staff and community colleagues alike.


Harry firmly believe that happy residents leads to a happy workforce and he is passionate in ensuring the highest possible standard of care is delivered. This is evident in our recruitment and retention of staff as Sweetcroft is well known for its long staff service.


Harry is determined to strive for excellence and wants the home to become a model for high standards of care not only in Middlesex, but across London. Harry is also passionate about staff training, innovation in care and person centred care for all of the residents.


Frequently Asked Questions about Sweetcroft Care Home

What types of Care is Sweetcroft Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sweetcroft Care Home provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Sweetcroft Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Sweetcroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sweetcroft Care Home to the centre of Uxbridge?

1.0 mile(s) as the crow flies, distance by road may be significantly further.