Sydmar Lodge

201 Hale Lane, Edgware HA8 9QH
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9.6 80 Reviews
  • Sydmar Lodge, Edgware
Sydmar Lodge offers a skilled environment for residential and respite care, with personalised provision aimed towards the preferences of the Jewish community.

The home has good wheelchair access and en-suite facilities, organised to make residents' lifestyles as comfortable as possible, with cares always on hand to make sure any problems or emergencies are speedily and efficiently handled.

The health and nutritional requirements of residents are taken very seriously, with active lifestyles encouraged and a wide choice of kosher diet and a number of social events to enjoy.

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Care Provided by Sydmar Lodge

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Sydmar Lodge Ltd
  • Person in charge
  • Julia Davey (Registered Manager)
  • Admission Criteria
    • Primarily Jewish Residents
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Sydmar Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,995
    • Self-Funded Residential Dementia Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,995

  • There are a small number of bedrooms at a lower price, please contact manager.
  • (these prices are only a guideline, please contact Sydmar Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • Parking available at the front and side of the home


Sydmar Lodge Reviews (80)

Total of 80, showing 1-20
9.6

Sydmar Lodge has a Review Score of 9.6 (9.559) out of 10, based on 15 reviews in the last 2 years. Over all time Sydmar Lodge has 80 reviews.

Overall Experience

  • 65
  • 14
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Review from E H (Daughter of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The managers are excellent, they go above and beyond their responsibilities to ensure the well-being of my mother. All the staff at Sydmar Lodge including the managers, team leaders, carers, housekeeping, kitchen staff and head of well-being all work very hard to create a warm and family environment.

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Review from Susan S (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 2 weeks in respite care while my husband and I went on holiday. She is partially sighted. The staff looked after her very well. She enjoyed the food and the daily entertainment.
The staff always made her very welcome and made every effort to integrate her into the community.

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Review from Richard S (Husband of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always available and patient. The room and WC are always very clean. Extremely contented with everything. Well done!

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Review from Esin M (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been at Sydmar Lodge for 19 months and the quality of her everyday life has exceeded our expectations. The management team are very approachable and have been so constructive and helpful with guiding us to help mum be in a much better position (than she was at home) throughout her
time at Sydmar. The staff are hard working, friendly and dedicated. They treat residents with kindness and respect and we are always greeted with a smile and support when we visit. The Head of Wellbeing is brilliant, providing a super activities program every week and there have been lovely trips to the seaside and outings out for afternoon tea, to name a couple. There is music and joy in the home which really make a positive difference. Mum is now eating great meals and is clean and tidy everyday. As a family we couldn't ask for more and we are very grateful to every member of the Sydmar team for giving mum the best care possible. Thank you.

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Review from A C (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sydmar Lodge for almost 6 years, during this time she has been cared for by the most dedicated team of carers. I could not ask for any better care at Sydmar Lodge. They have many activities that all the residents take part in plus lots of entertainment.

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Review from M K (Daughter-in-law of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The entertainment is absolutely fantastic here. There are regular visitors who come and play instruments, sing, or perform alongside the in house entertainment, which is amazing. It's a wonderful atmosphere and very well organised.

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Review from Lindsay P (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sydmar Lodge is a caring and welcoming care home. My mother has been treated with kindness and understanding in the 22 months she has been there. She is emotionally nurtured and cognitively encouraged through a range of activities. Medical staff are called as appropriate. Liaison with the family is
very good. I have every confidence in the staff under the guidance of the manager.

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Review from Caroline F (Daughter of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident since January 2021, my mum became a resident April 2023. Dad has Alzheimer's and has been well cared for over the past three years. He has been nursed through COVID, pneumonia, a stroke... and he's still smiling. Mum's needs are different to Dad's and she has capacity, she
has settled in well and has built confidence over the past year towards staff and care home life. This is not the life she wants, but she also realises she cannot look after herself anymore. Sydmar Lodge is a really warm, caring, homely environment. The majority of the staff are great and work really hard in a very challenging environment. The manager and deputy are great, their door is always open... allowing you to discuss any concerns or even suggestions with them, which is reassuring. I never envisaged both my parents living in a care home, however I am really pleased that they are receiving the care they deserve and my mind is very much at rest knowing they are looked after 24 hours each day.
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Review from Emily B (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the professional care and service at Sydmar Lodge from the senior managers, nurses, carers, kitchen staff, cleaners, administrators and activity coordinator. There is a wonderful and warm atmosphere at Sydmar Lodge.
During musical afternoons, the staff put their heart and soul into
all the dancing and singing to include all the residents and bring out the best in all of them.
It's always a pleasure to see that local schools visit and the community play an important role.
The range of activities are amazing. Ranging from bingo to baking afternoons. There is something to cater for everyone's needs.
There is excellent communication and I have great confidence in leaving my mum in Sydmar Lodge. Always a joy seeing all the activities on Facebook and receiving an email on all upcoming activities.
My mum is treated with dignity and staff are reassuring and supportive.

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Review from D T (Son of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sydmar Lodge since February 2023, and the quality of care she has received since then has been consistently excellent. The team at Sydmar are extraordinary - conscientious, personable, good-humoured and kind. I have noticed how staff work hard to build a rapport with residents.
The Managers also deserve credit for ensuring that everything runs smoothly - they clearly take the welfare and wellbeing of their residents very seriously. They have always been very helpful when I have contacted them. Also worthy of praise is the Head of Wellbeing, who puts on a nicely varied programme of activities including musical entertainment, crafts, keep fit, quizzes, bingo and baking. He also organises outings, including cream tea at a hotel in Elstree and fish 'n' chips at Southend on Sea.

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Review from Carmel H (Wife of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with how my husband is being looked after and couldn't be anywhere nicer. Staff seem happy in their duties and are excellent with their care. The Registered Manager does an outstanding job.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your kind words, Carmel, which will be shared with the care team.


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Review from D T (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving my mother to Sydmar Lodge now feels like a tremendous stroke of good luck after my initial trepidation. The regular activities have helped my mother to come out of her shell. She thoroughly enjoys flower-arranging sessions and musical entertainment. She taps her feet and smiles when she hears
the music.
This is a remarkable change from my mother's last few years living at home, where she had stopped leaving the house, and had become sullen, lonely and isolated. There is a family atmosphere at Sydmar, a culture generated by the cheerful and kind staff, led by first-rate management.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you so much for your lovely words, which will be shared with the staff. It is so good to know we have made a difference, improving her well-being.


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Review from E H (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of our main concerns when our mother moved into Sydmar is she would refuse to eat the food served. She has always been very particular about what she eats.
But after an initial reluctance, our mother now heartily enjoys the meals. The food and the service provided by Sydmar are exceptional. We
have been impressed by how the team gently and kindly persuades Mum to eat, which is better than we could ever manage at home. The meals are nutritious and very tasty, and Mum now has a good balanced diet.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your lovely comments, which will be shared with staff to increase morale.


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Review from J S (Granddaughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally, the home is nice, although a bit dated. It is clean overall. The food is ok - could be better, could be worse. The activities have unfortunately been lacking since the amazing activities coordinator left. They used to be really engaging and unique. Also, the Jewish aspect could improve, especially
as it's supposed to be a Jewish care home. A Rabbi visits weekly but not for very long. Perhaps they could look at volunteers or have a permanent Jewish staff member to facilitate Jewish activities and festivals.
The management can be a bit defensive and should take comments in a constructive manner that they are given. They should act a bit more professionally.
Overall it could be better, but certainly not bad. There are far worse homes.

Reply from Julie Davey, Manager at Sydmar Lodge

Naturally, this is a rather disappointing review and we take all constructive comments on board.
We have made several improvements to the environment, including full redecoration to all corridors with a stylish wall paper, and replacing the handrails for a more modern wooden finish. All bedrooms are redecorated when vacated, ready for the next admission. Currently all ensuite bathrooms are being refurbished, new tiles, and flooring.
The comments regarding the Activity Coordinator would serve better directed to his new employment, rather than towards the new team at Sydmar, which feels rather unfair, and somewhat unkind.
Sydmar is a Jewish care home, and we are supported by Rabbi Schochet, who advises and overseas all festivals, and visits during Shabbat for candle lighting and prayers.
It has been some time since your grandmother was in the home, therefore not all your comments are factually accurate, however we appreciate all feedback and wish you well.


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Review from R L (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care. Management is very helpful and wonderful, caring staff. However, religious aspects are somewhat lacking since the previous activity director resigned. A pity that there is no Jewish staff or volunteers (other than the Rabbi) to oversee Jewish activities.

Reply from Julie Davey, Manager at Sydmar Lodge

Thank you for your comments. The Rabbi oversees all the religious aspects of the home and ensures all religious occasions are covered by either himself or his son. That, compared to lockdown, when there were no in-house services other than the ones supported by the previous activities coordinator, means there are more religious activities now than ever before.
We have also links with the Shul next door, which many residents have enjoyed attending.
We currently have three Jewish Volunteers connected to the home.
I hope this offers some reassurance to your concerns.


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Review from Anne S (Daughter of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sydmar for two years. For the first 18 months, she enjoyed all the benefits of the home with activities, dining and care and was very happy. After a serious chest infection, she deteriorated and is now bedridden. Sydmar staff looks after her wonderfully; she is kept spotlessly
clean. They have the patience to spoon-feed her every meal with soft food, and all try and interact with her. I visit daily and have built up a huge respect for them all. Thank you, Sydmar, from all our family.

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Review from Laura G (Daughter of Resident) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sydmar Lodge for a year now. She has severe dementia, and it's a relief to know that she is being looked after by such wonderful, caring staff. She is in good physical health, and it's so nice for her to be able to walk around the whole building, talking and interacting with everyone,
not being restricted by locked doors or kept separate from non-dementia residents.
There are plenty of activities for her to join in with if she chooses, and she enjoys having her hair done regularly.
The manager and staff seem to be relaxed and smiling, and the recently-refurbished building feels cosy and homely and, most importantly, is bright and clean.

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Review from Norman V (Husband of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well cared for by very caring staff who look after her complex needs in a very professional manner. She is attended to daily by a nurse who changes her dressings.
As she is bedbound, she doesn't take part in the activities but I see how much the other residents enjoy them.
Would recommend.

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Review from Gill I (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always been treated with respect. The carers are lovely and always willing to go the extra mile. The activities are very well thought out to include all residents. Very easy to communicate with the manager. Spotlessly clean and a happy vibe throughout.

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Review from N S (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sydmar Lodge for over five years. The manager is an amazing person, she is always available to talk to and help with any problems that should occur. The staff are wonderful, always caring and seem to genuinely care about each individual. I always go home knowing that she is being
well looked after.

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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Sydmar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Sydmar Lodge is calculated as follows: ( (121 Excellents x 5) + (38 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sydmar Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 19 Mar 2025

Single room with en-suite shower


Awards / Recognitions (1)

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Meet the Team (1)

Julia

Julia Davey

Job Title: Registered Service Manager

Joined: 2016

Julia has worked in the care sector for over 30 years, and at Sydmar Lodge since 2016. Prior to this, she worked as a Regional Manager for a large corporate care organisation, covering 9 care homes and 13 day centres. Julia is passionate about resident care, and missed the direct contact with people and their families, which is why she returned to Home Management, and chose Sydmar Lodge as it has always been known for it's family oriented atmosphere.


Frequently Asked Questions about Sydmar Lodge

What types of Care is Sydmar Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sydmar Lodge provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Sydmar Lodge have?

There are 53 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sydmar Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sydmar Lodge to the centre of Edgware?

0.8 mile(s) as the crow flies, distance by road may be significantly further.