Sydmar Lodge

201 Hale Lane, Edgware HA8 9QH
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9.6 80 Reviews
  • Sydmar Lodge, Edgware
Sydmar Lodge offers a skilled environment for residential and respite care, with personalised provision aimed towards the preferences of the Jewish community.

The home has good wheelchair access and en-suite facilities, organised to make residents' lifestyles as comfortable as possible, with cares always on hand to make sure any problems or emergencies are speedily and efficiently handled.

The health and nutritional requirements of residents are taken very seriously, with active lifestyles encouraged and a wide choice of kosher diet and a number of social events to enjoy.

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Care Provided by Sydmar Lodge

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Sydmar Lodge Ltd
  • Person in charge
  • Julia Davey (Registered Manager)
  • Admission Criteria
    • Primarily Jewish Residents
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Sydmar Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,995
    • Self-Funded Residential Dementia Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,995

  • There are a small number of bedrooms at a lower price, please contact manager.
  • (these prices are only a guideline, please contact Sydmar Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • Parking available at the front and side of the home


Sydmar Lodge Reviews (80)

Total of 80, showing 41-60
9.6

Sydmar Lodge has a Review Score of 9.6 (9.559) out of 10, based on 15 reviews in the last 2 years. Over all time Sydmar Lodge has 80 reviews.

Overall Experience

  • 65
  • 14
  • 1
  • 0
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Date Published

80
2
10
15
65

Review from Ruth Y (Daughter of Resident) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum never wanted to go into a care home, and it took a while for her to settle in. Everyone there treats all the residents with great care, and they are well cared for. Mum loves the food there especially, and the entertainment.
We are very impressed how they kept us in touch with Mum during the
lockdowns, and we had garden visits, window visits, FaceTime and next week two of us can visit Mum, which will be so nice!

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Review from Colin G (Son of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father had his 98th Birthday the same day Prince Philip was 99 (though Dad gave up driving many years ago!).
Our family believe in celebrating such occasions with the extended family so it was very frustrating for us not to be able to do so this year.
But the activities coordinator and all the
staff at Sydmar did a fantastic job in helping make Dad’s birthday such a special day in the difficult circumstances. It was lovely to see how happy he was in the photos and videos that they shared with us. He really seemed to come to life and clearly had an enjoyable and fun time. So we did manage to celebrate though in an unusual and different way. Thank you Sydmar.

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Review from Keith K (Son of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sydmar has been home to my mother for almost a year. Throughout this time, the manager and her staff have demonstrated the utmost professionalism, care and affection towards my mother, her family and friends. At the beginning, before the advent of Covid, Sydmar was fully interactive providing the residents
with a home with the added benefits of being surrounded by like-minded residents in a lively, upbeat and entertaining environment.
Covid has made the lives of carers within care homes very difficult. Despite these severe strains, Sydmar’s staff have elevated themselves to be as attentive as ever, with safety always foremost. We feel blessed that my mother is able to live in such a loving and caring home.

Reply from Julia Davey, Manager at Sydmar Lodge

Thank you for your kind words, they are much appreciated.


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Review from Sandra G (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thankfully my mother went into the home before the virus. All the staff have taken great care of the residents, especially social distancing, and after a time enabling the residents to see their families.

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Review from Angela L (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the outbreak of Covid-19, this care home has overcome so many obstacles through no fault of their own ie being provided with PP equipment and everything associated with the virus to maintain and keep safe the residents and of course the all staff carers etc. We have been kept informed in great
detail of the running of the home where ever it has been possible. The home manager and all her staff have been amazing. Before Covid-19 the home in our opinion is run to a very high standard. It is always clean wherever you are, the entertainment aspect and activities are excellent. Staff are always friendly and the residents very well cared for. If there are any problems they are usually resolved very quickly. The home is run to a very high standard You cannot please all of the people all of the time and little mishaps occur but nothing to deter the excellent service that the home provides.

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Review from Barbara (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this awful lockdown time, our mother has been extremely well looked after by all the carers and the management.
It was really difficult for them all, but they managed to keep us in touch with Mum and keep her safe! We had window visits and FaceTime calls so we could see her. Mum is very happy
at Sydmar Lodge!
There is a warm and friendly atmosphere at Sydmar and we are very happy mum is there!

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Review from Malcolm S (Son of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not commend highly enough Sydmar Lodge. Apart from the excellent care and attention they gave my 100-year-old mother, I was particularly impressed by their “end of life” reaction. My mother was in hospital when it was suggested she could return to the care home to end her life in familiar surroundings.
I had no idea how the management would react to such a suggestion. I should have known better! The manager and her team could not have been more supportive. They liaised with the hospital to arrange a suitable bed to be sent to the home. As it happened, my mother slipped away, peacefully, sadly she couldn't be transferred back to Sydmar Lodge, but the willingness to accept my mother back under these circumstances reflects the genuine care and commitment of the manager and her team to the well-being of those in their care. For the avoidance of any doubt, this care extends to all those under their care, whatever their state of health is.

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Review from Howard (Son of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Sydmar Lodge for approximately 18 months until his passing last month. He was not in the best of health but always was happy when we regularly visited. All the staff treated him with care and dignity and the managers always kept us updated in regard to any issues that needed
resolving.
They tried to involve him in as many activities as practical to try and ensure he was as engaged as possible (even though his dementia made this challenging), they really understood what he enjoyed.
We never had concerns about the level or quality of care he received and were very pleased with the way that Sydmar Lodge worked with us to ensure both his initial transition and continued care were planned.
Unfortunately, he had several stays in hospital, and again the home always ensure that both the transfer to/from and any changes to medical care were planned and implemented with the minimum of disruption.
Sydmar Lodge was definitely his second home.

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Review from Sandra (Daughter of Resident) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sydmar is a lovely home it has a nice atmosphere. My Mother is very well looked after day and night the staff are very attentive. Good variety of activities.

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Review from Sarah B (Granddaughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The employees seem attentive and take good care of their residents. I enjoy seeing the variety of activities that are on offer and do believe the therapies and classes help in brain recall. Keep up the efforts.

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Review from Harrison B (Grandson of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents were residents at Sydmar Lodge between 2014 and 2018. They received an outstanding level of care during their final years. I can not speak more highly of the staff at Sydmar Lodge - it was always a pleasure to visit my grandparents at the home. Thank you so much and wishing you every
success in your continued efforts!

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Review from Steven D (Son of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96 year old mother who has dementia and is wheelchair bound seems to be extremely happy at Sydmar Lodge. The care given to her by all staff members is fantastic. Help is given at all times, including feeding at mealtimes, hoisting in and out of bed, etc.
My brother and I looked at several care
homes, most of which smelled of care homes. Sydmar is not like that. Everything is fresh and newly decorated/carpeted/floored.
There is something to do most days, morning and afternoon.
Being an independent care home means it’s a very hands on care home. The manager is always available to talk to. I believe my mother is very well cared for and could not wish for a better home for her. Would highly recommend and would be happy to discuss further.

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Review from Louse F (Daughter of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care at Sydmar Lodge, all the carers are lovely and caring. The atmosphere in the home is always welcoming to us family members, entertainment is always excellent, home is clean odour free. My mother is very happy here.

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Review from Gillian H (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and support provided by the wonderful staff. I would recommend this home to others.

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Review from Rivka S (Granddaughter of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the level of attention to residents by staff. Fabulous range of activities offered to help keep spirits up. Keep up the good work!

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Review from Toni G (Relative of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sydmar Lodge provides loving care in a homely atmosphere with good food and great interactive entertainment.

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Review from Lorraine S (Daughter of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives on a daily basis is excellent. All the staff are always friendly and very helpful

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Review from Susan S (Daughter of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Sydmar Lodge for the past 3 months. During that time I have been very satisfied with the level of care and attention she has received. The facilities are good and well kept. She says the food is good. The activities programme is excellent, and the organiser makes every
effort to engage the residents.

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Review from Corinne R (Daughter of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are really personable and do a very difficult job with a smile on their faces. My mother is well cared for and the manager and activity staff deserve a special recommendation.

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Review from Ruth F (Daughter of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well looked after. Fed very well and entertained every day. The staff are very caring and very hard working.

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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Sydmar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Sydmar Lodge is calculated as follows: ( (121 Excellents x 5) + (38 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sydmar Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 19 Mar 2025

Single room with en-suite shower


Awards / Recognitions (1)

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Meet the Team (1)

Julia

Julia Davey

Job Title: Registered Service Manager

Joined: 2016

Julia has worked in the care sector for over 30 years, and at Sydmar Lodge since 2016. Prior to this, she worked as a Regional Manager for a large corporate care organisation, covering 9 care homes and 13 day centres. Julia is passionate about resident care, and missed the direct contact with people and their families, which is why she returned to Home Management, and chose Sydmar Lodge as it has always been known for it's family oriented atmosphere.