Sydmar Lodge

201 Hale Lane, Edgware HA8 9QH
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9.6 80 Reviews
  • Sydmar Lodge, Edgware
Sydmar Lodge offers a skilled environment for residential and respite care, with personalised provision aimed towards the preferences of the Jewish community.

The home has good wheelchair access and en-suite facilities, organised to make residents' lifestyles as comfortable as possible, with cares always on hand to make sure any problems or emergencies are speedily and efficiently handled.

The health and nutritional requirements of residents are taken very seriously, with active lifestyles encouraged and a wide choice of kosher diet and a number of social events to enjoy.

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Care Provided by Sydmar Lodge

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Sydmar Lodge Ltd
  • Person in charge
  • Julia Davey (Registered Manager)
  • Admission Criteria
    • Primarily Jewish Residents
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1999
    • Last Refurbishment: 2000
    • Number of floors: 3

Funding & Fees Guide for Sydmar Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,995
    • Self-Funded Residential Dementia Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Care £1,500 – £1,995
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,995

  • There are a small number of bedrooms at a lower price, please contact manager.
  • (these prices are only a guideline, please contact Sydmar Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • Parking available at the front and side of the home


Sydmar Lodge Reviews (80)

Total of 80, showing 61-80
9.6

Sydmar Lodge has a Review Score of 9.6 (9.559) out of 10, based on 15 reviews in the last 2 years. Over all time Sydmar Lodge has 80 reviews.

Overall Experience

  • 65
  • 14
  • 1
  • 0
  • 0

Date Published

80
2
10
15
65

Review from Trevor S (Nephew of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 103 year old aunt has now been a resident at Sydmar Lodge for just over 2 years. She is well cared for, in good health and is happy. She is popular with the staff and management alike, who in turn are very fond of her.
Sydmar Lodge is well run by the management team all of whom are approachable
and good listeners. The property is bright and airy, always smells fresh and there are many activities in which the residents can optionally participate.
Overall Sydmar Lodge has a lovely family feel to it and is always full of visitors who are encouraged to come along any time that suits them.
In recent months there has been a lot of redecorating and new flooring put down in the common areas and it is evident that the owners are investing in the property for the longer term which is a very positive indicator indeed

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Review from Karen M (Daughter of Resident) published on 9 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful residential Care Home in Edgware. Management staff, carers and every person here treats the residents with the respect, love and care that they need at this stage of their lives. The staff are friendly, professional, approachable and always on hand and willing to help.


Our Mum was here

for over four years and there was never an occasion to complain about her care.


Sadly she passed away at the end of last year but I will be forever grateful to Sydmar Lodge for providing her with a wonderful quality of life. Thank you.


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Review from Sharon G (Daughter-in-law of Resident) published on 29 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-law sadly passed away and was in Sydmar Lodge for a very short time, but I felt the need to leave a review because, to be honest, it is really hard to put into words how caring this home is. They were absolutely amazing with him and sympathetic to his needs from the minute he arrived.
He was treated with respect and with compassion and I would have no hesitation in recommending this home.

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Review from P K (Son of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident June 2012 and December 2015. Subsequently, my father was a resident from November 2014 and continues to be a resident. I am impressed by the current management team, the food and the entertainment.

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Review from Derek W (Son of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here nearly five years and has received excellent care and nursing. The staff are very helpful and informative and any medical issues have been dealt with very professionally. The entertainment and activities are very impressive and my mother always seems happy. I always recommend
the home.

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Review from Barbara C (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident here for almost 6 1/2 years. Her dementia has progressed but she is loved and cared for by the staff with tenderness and dignity.


We could not have hoped for, nor find, better care. The care is beyond measure. Sydmar Lodge truly is a 'care home'.


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Review from J B (Daughter of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Activities are excellent. Posting videos etc on the Facebook page (closed group) makes me feel closer to my mum. I can see her joining in and enjoying herself. Then when we speak, I know what she's talking about having seen it. Varied activities too. All staff very friendly and helpful. Always too hot
for visitors but not for residents.
I'm really happy that mum just isn't left on her own all day.

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Review from N W (Daughter of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff are very approachable and very caring. The entertainment provided is excellent - at least twice a day if not three times a day, they also take them out for outings in their minibus every week.
They observe all the Jewish holidays and Shabbat every week.
It is very clean and
they have a nice garden which they encourage the residents to use.
The food is also good and there is always a choice.

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Review from Philip B (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All round, very good with excellent staff. In general a nice environment for the residents.

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Review from G M (Daughter of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care from all the staff. Entertainment excellent. My father is treated with dignity and respect.

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Review from L F (Daughter of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Sydmar Lodge around 10 months ago. When she came she was very miserable, she had lost her husband and she was moving from out of town to London to be near her family. She is 90 and was disoriented at first.
Soon after arriving, we watched her go from strength to strength. She feels
safe with the carers and is always well looked after. She is always dressed well, clean and well presented. She is well fed and kept hydrated.
She enjoys going to the activities. If I think back to how she was only a few months ago, the improvement is remarkable. Thank you Sydmar Lodge.

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Review from Ros H (Daughter of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is now 93 years of age and has been in Sydmar Lodge for some years and we have been through several managers and owners in the past. My mother is frail and wheelchair-bound, with a very unusual form of dementia. She is a challenge for the staff and indeed for health carers in general
due to her unusual condition.


I have found since the new manager took over that the home has improved enormously under her firm but caring guidance. The staff are professional and attentive to all the Residents and the care is absolutely wonderful. My Mother is always immaculate, groomed, and attended to. Her dietary requirements are seen to and her challenging behaviour is well met.


The Home is a warm, caring welcome place to be. The Residents are the priority with all employees and I have no doubt that my Mother's care is the main factor in her continued well-being and I am very grateful for them. I would not wish her to be anywhere else at this stage in her life. Thank you.


R


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Review from Michele A (Daughter of Resident) published on 16 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for just over a year and has had wonderful care and has made this journey a little less stressful for the family.
They are very caring and she has made some friends as well.

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Review from Louise F (Daughter of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad worked until almost 90 but sadly has a form of dementia which limits many aspects of his life. With limited speech he still has a reasonable memory and is very aware of his surroundings and people caring for him.
Our family have been on a long journey looking for good quality care. We have
learned that beautiful decor doesn't necessarily equate to high standards.
At Sydmar Lodge the team are beyond patient, calm and kind. They always treat my Dad with respect and try their hardest to understand everything he is attempting to say. They remain upbeat even when events are incredibly trying which of course they often are. Above all they try to make those at the home feel secure and most important of all, happy. Happiness in these situations should be a given but it is all too often very rare. The home is well run, the care carefully managed and unusually they also have a coordinator who as a brilliant pianist really brightens up the day. I can only highly recommend it.

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Review from John G (Son of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and support that my mother receives. I always find her happy and more importantly clean and respectable. Mum loves going out and the Activities Coordinator has been very helpful and looks after my mother on frequent afternoon trips. The staff at the home work hard and often
under difficult conditions - but this never stops them smiling or passing the time of day and visitors and residents.

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Review from Richard N (Son of Resident) published on 6 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and carers. They all clearly do everything they can to help and understand the needs and wishes of the residents and treat them with respect. The lounges and the dining room are very spacious and the carers intermingle with the residents whenever possible. All pretty impressive with
clearly strong management in-place.

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Review from Susan T (Daughter-in-law of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family find them wonderful. They are very caring and unbelievably kind. Now that my mother-in-law has become increasingly debilitated they are giving her superlative care. They are all very warm hearted and she responds to this. The management is amazing always working out what will make her
feel better together with the carers. Today they got to walk which is incredible. Since her stroke in August, she has been confined to her bed and it was unlikely she would walk again. Due to their determination, encouragement and love at Sydmar Lodge they got her walking today. We are overwhelmed.

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Review from Juliet M (Daughter of Resident) published on 21 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sydmar Lodge's staff were absolutely fantastic with my Mother who had to go there for 5 week's respite whilst her kitchen was being fixed after she had a flood. I had very little time to sort out respite care for her and phoned Sydmar Lodge since it was fairly local to where my Mother lives. From the
moment I spoke to the Manager, I knew my Mum would be in safe hands. My Mother was unsure about going into a care home but as she is a frail 81-year-old she needed to be looked after. My Mother and I went to view Sydmar Lodge to see the room she was going to be assigned to and we were taken around by the lovely Deputy Manager who answered all our questions and made my Mum feel at home. My Mum felt content although a little nervous and a few days later she moved in for respite care. She absolutely loved it, every member of the staff were excellent and the food was of high quality. She also loved the entertainment and joined in. She didn't want to come home!

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Review from Rita B (Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found my time here as being almost on holiday. Staff are wonderful, everything is done to help me. I sold my 50-year-old house to live here and do not regret it. Food is good, most of the time, but sometimes is a bit too much. They do their best to keep us entertained, particularly the male staff.
One in particular, is marvellous. Would recommend it. First class. Entertainer a bit expensive but no choice.

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Review from Toni (Daughter-in-law of Resident) published on 31 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care provided for my mother-in-law and I feel assured she is safe and well attended. The manager and her deputy lead a team of dedicated carers in a friendly, helpful and responsible manner.

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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Sydmar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Sydmar Lodge is calculated as follows: ( (121 Excellents x 5) + (38 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sydmar Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 19 Mar 2025

Single room with en-suite shower


Awards / Recognitions (1)

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Meet the Team (1)

Julia

Julia Davey

Job Title: Registered Service Manager

Joined: 2016

Julia has worked in the care sector for over 30 years, and at Sydmar Lodge since 2016. Prior to this, she worked as a Regional Manager for a large corporate care organisation, covering 9 care homes and 13 day centres. Julia is passionate about resident care, and missed the direct contact with people and their families, which is why she returned to Home Management, and chose Sydmar Lodge as it has always been known for it's family oriented atmosphere.