St Theresa's Rest Home

6-8 Queen Annes Gardens, Bush Hill Park, Enfield EN1 2JN
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10 50 Reviews
  • St Theresa's Rest Home, Enfield
St Theresa's is a homely, award winning care home set in the lovely conservation area of Bush Hill Park, Enfield, London.

They look after only 24 residents and provide them with the highest standard of care. The building is a Victorian property sympathetically converted as a 'home away from home'. St Theresa's first opened its doors in 1953 and is situated close to the local shops and transport.

All staff are well trained, carefully vetted and recruited for skills in caring. Being a smaller care home enables St Theresa’s to provide care that fits the needs of each individual resident.

At St Theresa's, the smaller number of residents cared for allows staff to understand the changing care needs of each resident on a day-to-day basis. The residents also get to know each staff member well, which builds familiarity and trust. Many staff have been with St Theresa's for years, which helps residents feel secure.

Great emphasis is placed on creating a pleasant, homely atmosphere for residents. Special attention is given to the happiness and individual requirements of all residents. There is direct involvement of the owners in the management of the home.

St Theresa's has a visiting hairdresser, optician, dentist, chiropodist, GP's, district nurses and other health professionals.

The home has a 'Good' rating with the Care Quality Commission (CQC) in all areas of care (July 2016, February 2019).

St Theresa’s is highly regarded by both the local community and the medical profession.

Care Provided by St Theresa's Rest Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • St Theresa's Rest Home
  • Person in charge
  • Mr Paul and Mrs Paul (Managers)
  • Admission Criteria
    • Private and funded Residents are welcome.
    • Ages 50+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for St Theresa's Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,150
  • Competitive Fees. All Fees subject to assessment of Care need. Please contact us for an exact price for your requirements.


  • (these prices are only a guideline, please contact St Theresa's Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking available on the front driveway of the Home. Also no restriction to parking on the road itself.


Total of 50, showing 1-20
10

St Theresa's Rest Home has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time St Theresa's Rest Home has 50 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother is starting her fourth year at St.Theresa's Rest Home and she has been very happy there. The staff are friendly and helpful, the managers are very hands on ready to help in anyway. If I have any concerns about my mum they are happy to answer any questions. Her room is always clean and tidy
and mum always looks well cared for. My mum can be difficult at times and the staff are very understanding and patient with her. Whenever mum is unwell they ring me and let me now how she is and that they are going to ring the doctor. I would recommend the home to anyone who was looking for a place for a family member to be looked after.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, Allison, for your lovely review. Your mum always looks forward to your visits, and it's heartwarming to see the bond you share. Being a smaller home, we truly cherish the close connections we build, and your mum, is not only a cherished member of our family but also well-known to all our visiting health professionals.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St Theresa's for nearly seventeen years. She has just celebrated her 103rd birthday. In all this time her care has been excellent. She has been treated with kindness and patience by everyone involved in the running of the home. Mum always looks clean and well cared
for. There is a lovely homely atmosphere. Many activities are arranged by the staff and outside professionals to stimulate the residents both physically and mentally. The food is home-cooked and efforts are made to cater for personal preferences.
All the staff are approachable and willing to discuss any concerns. Very quick to seek medical help when necessary.
When my mother was told by the hospital that she should go into residential care I was given no help in finding a suitable home.
I am so glad that St Theresa's had a vacancy at that time. I can't fault their care.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you so much. It truly means a lot to receive such kind words from you. Your mum is very much a part of our family here. It's amazing to think that it's been 17 years already! Many of our lovely residents have come and gone, many staff have come and gone too, and so much has changed in the world, yet the heart of our management at St. Theresa's remained the same. Needless to say, we all care deeply for your mum, and celebrating her 103rd birthday last month was a really special moment for all of us!


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Overall Experience  Overall Experience 5.0 out of 5

Mum went to St Theresa's in February 2022 and was there for two years. I looked at a lot of homes before deciding on St Theresa's but my mind was made up after my first visit. The owners sat with me answering my questions in a full and honest manner and it was evident they were committed to running
a home I wanted Mum to be in. My first impression and lasting one is that St Theresa's is definitely a home-from-home. It is cosy and homely and always felt like I was visiting a real home, not a care home. The staff were always kind and considerate and although Mum could be difficult at times they treated her with respect and ensured she maintained her dignity. Mum was always clean and respectable when I visited and her personal care was impeccable. The owner always had time for me when I needed to discuss something and I can honestly say that she helped me through some difficult times as well as Mum. If you are looking for a home for someone you love, look no further than St Theresa's.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you very much for your kind words, Vicki! We truly appreciate your lovely comments. Over the years, we've learnt that providing the best care for a resident often means supporting the whole family, as we understand it can be a challenging time for everyone involved. We're grateful to be part of that journey with you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was admitted in February 2021. She had requested to go into residential care, and St Theresa's seemed the perfect fit.
We were very pleased with how she settled in, making some friendships with other residents and the staff were most caring and attentive to her various physical, mental
and social needs.
Lockdown rules were very strictly enforced, but we were able to speak to her on the phone and see her in the conservatory from the garden. While this made her settling in a little more difficult, we were very reassured by the desire to keep residents and staff safe. Later we were able to visit in a side room, while still observing lockdown rules.
The home invested in a lovely garden room, where we could see her once Covid restrictions eased. This made for privacy and a nice view of the garden. The home offered various activities, which sometimes participated in, though less toward the end.
We are very satisfied with St Theresa's level of care.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you for your kind words. Three and half years have flown by so quickly, we are glad that your mother-in-law came to think of St Theresa's as her own home.


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Overall Experience  Overall Experience 5.0 out of 5

St Theresa's is such a lovely home from home. I was worried about entering my mother as she has always taken care of herself and is a very independent woman. However, the manageress made the transition so easy, with brilliant help to me in this case. It took her a while but she settled, she was a bit
stubborn at first, but the staff have been wonderful and she now regards it as home. The home is lovely, the rooms are airy and bright and the garden is beautiful. One lady is a treasure and the manageress right-hand woman. If there are any health problems, they sort things out promptly. The food is all cooked fresh every day, and though my mother is stubborn with her eating, they ensure she he's the nutrition she needs. The staff are so kind and patient with her, Mum likes a laugh, and the staff enjoy her wit. We love going to visit there, as it's a smaller home it's so nice getting to know the staff. We are so happy she's settled into a lovely home for her twilight years.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you for your lovely comments C H! Your mum made friends pretty quickly and she settled in really well.


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Overall Experience  Overall Experience 5.0 out of 5

After much agonising and research, my mother went to live in St Theresa's in the spring of 2022. We had no need to worry. Her care was professional and caring and the atmosphere homely but professional. The staff were all friendly and caring and responsive to everyone's needs. Communication between
the home and the family was always effective. Towards the end of her life, my mother was comfortable and contented. My sister and I have no regrets that we chose St Theresa's.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, for your comments. Your mum was such a lovely lady, we will all miss her.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt and her friend both stayed here for 3 and 6 years respectively, and I think they had really first-class care at this home. The atmosphere was always homely, and the gardens were beautiful and well-kept. They made extra effort with their new Covid Pod in the latter days of Covid to ensure people
got to see their loved ones in those hard times. They were very cautious on the whole and had no casualties from Covid. Most importantly all the staff showed consistent compassion and kindness to the residents, and they always seemed happy and at home there. We were always kept well informed of their health and needs and they displayed great professionalism. We can highly recommend this place to others. Thank you!

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, Matthew. Your aunt and her friend were both strong-minded ladies, who were very close friends for almost all their life. It was nice to see you at the funeral, as she was like a member of your family. We will all remember them both always.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt resided in St Theresa's Rest Home for the last three months of her life, and I wish we had found it sooner - she had advanced dementia. The management and staff were truly amazing. Before my aunt went into the care home, she was not walking or eating properly, and they promised to do their best
to get her mobile and eat again with the care and help from staff, they achieved this. On many of our visits, we found the staff informative and caring and also updated us on her progress. She settled in quickly and enjoyed her surroundings, which were very homely. Just wished she had long here.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you for your review, Stephanie. She was a great character; we will all miss her.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly home, with experienced and caring staff. Very clean and no unpleasant smells. Food home cooked, which is very appetising. Always consulted on resident's care and medical help, contacted when necessary. They have activities to stimulate their residents, as well as television and music.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you Sylvia, for your comments.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at St Theresa’s for a year this week. It is the perfect home from home for him with its cosy surroundings and beautiful garden. He enjoys his meals, which are varied and cooked fresh on the premises. He often tells me how well-looked after he is and how friendly all the staff
are. From my point of view, the management and staff make this rest home the best place for my dad with their dedication and caring attitude helping him to settle in, be restored to health and make new friends. I know that there is always someone available to talk to if I need some advice. I would have no hesitation recommending St Theresa's to anyone looking for the perfect place for their loved one who is unable to live on their own anymore.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

That is lovely, we will make sure that your comments are made available to all our staff. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident of St Theresa's Rest Home. She was previously with a larger cooperate care home which did not suit her needs. Mum is much happier at St Theresa's, and as Mum is suffering from dementia and Alzheimer's, it was important to ensure Mum was living in a calm, peaceful environment,
which this home definitely provides. Being smaller and run with a permanent staff base and not lots of different agency workers, this gives Mum the familiarity of carers and helps make her feel safe. The staff are all very caring and attentive. The home is well-run and friendly. We can call any time to discuss Mum's welfare and have had no difficulty securing appointments to visit regularly. Mum enjoys the food and is well-fed. Mum is diabetic, and therefore, requires daily insulin and checks, which are provided by the district nurse, and the GP is also very accessible for any additional medical concerns. Mum is also appropriately dressed and clean. We are very happy with Mum's placement.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you for your review Anne. We are pleased that your mum has settled in so quickly after her move from the other Care Home. She is much more relaxed and peaceful.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for nearly two years. When Mum went to St Theresa's, she was discharged from the hospital and was very poorly with dementia and frail, but the manager and her staff were amazing. My mum looks fabulous and well, had gained some weight all from the efforts and dedication they gave
Mum, also myself, my sister and brother were very much assured of how my mum was going to be looked after because we had struggled to accept that Mum needed professional care, and they also supported us as well. When we visited, Mum was always clean and well fed, and we were always updated if needed and also any questions needed answering. They were amazing. St Theresa's looked after Mum brilliantly, and myself and my siblings have said that we were so lucky to have found St Theresa's. Please do not hesitate to give them and call and go there for yourself - you won't be disappointed.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, your mum was such a lovely lady.
The funeral service was a beautiful tribute to her.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St Theresa's for nearly fifteen years, and she is now approaching her 101st birthday. She was admitted to the home straight from the hospital, and I can't fault the care that she has been receiving. The environment is homely and welcoming, and the managers and staff
are always friendly and approachable. Activities are arranged, and residents are encouraged to take part in them. The food is home-cooked and always smells appetising. Everyone is very considerate of my mother's needs, and her dignity is maintained. Mum always looks clean and well cared for. I am so pleased that there was a vacancy at St Theresa's when I was looking for a care home for her.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, Gill, for your comments.
Your mum will celebrate her 101st birthday within a month. She is still going strong, although her knitting skills have diminished over the 15 years she has been with us. We are confident that she will beat our current record, which is 104 for a resident at St Theresa's.


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Overall Experience  Overall Experience 5.0 out of 5

The care and support provided for my elderly relative have been wonderful. He has been living at the home for over 10 years, during which time his mental capacity has declined, but he has remained very well physically. This is largely due to the care and attention he receives from the carers, who know
him and his needs very well and looks after him with compassion and care. During the worst times of the Covid pandemic and lockdown, when rigorous safety measures were successfully introduced to protect the residents, the manager of the home ensured that I was kept in touch regularly with how my relative was doing as I was not able to visit as often as I had done. His care plan is updated every month, and all medical and welfare matters are dealt with very efficiently. The care home is very comfortable and has a relaxed, friendly atmosphere in which my relative feels safe in a secure environment. He is happy and calm, largely due to the positive, warm and caring approach of the whole team.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, Nigel, for your kind words. Your relative settled in quickly; he felt he was just moving home, as our building is a large house on a residential road. His airforce discipline and his enthusiasm for taking part in activities have helped contain his declining mental capacity over the last 10 years.


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Overall Experience  Overall Experience 5.0 out of 5

Homely, professional, caring, friendly, honest - these are just five of the positive words that came to mind as I sat down to review Mum's and our experience of St Theresa's Rest Home. I actually can't think of any negative words. The care Mum received in her final few years was second to none; it was
a great comfort to myself and my brother to know that Mum was so well cared for in such lovely surroundings.
We got to know some of the staff as friends; their care for Mum as a person was always very touching to see, re-assuring her and us through the difficulties that Covid threw our way.
Following a very bad experience at a poor care home, our faith and trust in elderly care were quickly restored. Three years later, we never for a minute regretted our decision to move Mum to St Theresa's.
Home-cooked food, fresh ambience throughout, large garden, lovely rooms and top care from the whole team of employees and management. Thanks to everyone there for treating our mum with respect and kindness.

Reply from Mrs. Paul, Registered Manager at St Theresa's Rest Home

Thank you for the lovely review, Chris. It was a pleasure looking after your Mum.


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Overall Experience  Overall Experience 5.0 out of 5

I was aware of St Theresa's from my work in primary care over many years, and it had a very good reputation then. I have been retired for 10 years, and when my mother needed care, she chose St Theresa's 3 years ago. She was impressed by the warm, family atmosphere, which helped her to settle in well.
Unfortunately, she has had a variety of health issues, and her mental state fluctuates. Although her communication skills have deteriorated, the staff are always kind and considerate. She is treated with respect and compassion. The management is readily available for discussion and feedback. During Covid, there have had to be adaptations, but the care and safety of residents have always been given priority. At this stage in her life, where she needs round-the-clock attention, I am very happy with that decision that she made 3-years ago.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you, Patrick, for your review.
Discussions and feedback from medical doctors like yourself help us to provide the best care we can and keep our hospital admissions to the bare minimum or none at all.


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Overall Experience  Overall Experience 5.0 out of 5

On visits to several care homes in the area, I decided that St Theresa's Rest Home was the ideal place for my dear friend of 70 years. The bedrooms are clean, cosy, airy and warm. The food supplied by their own kitchen is freshly cooked; tea, biscuits and soup are readily available. Wednesday's exercise
days are appreciated, along with other activities also. She was admitted 5-years ago. The management collected her from Southampton on our behalf, and are very helpful and caring. The staff too are very helpful and caring.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you for your comments.
Your friend is remarkable in her resilience. She continues to receive a lot of gifts and calls from her friends in the teaching profession and others.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into St Theresa's Rest Home in February 2021. She had been in hospital for six weeks and prior to that, I had been caring for her at home. Her physical health at that time was poor, and she was unable to walk unaided usually, I moved her to a wheelchair. Since settling in, mum's health has
improved greatly, she has gained a little weight and is attempting to walk again without the use of a frame. She generally seems happy and relaxed. This is because of the great care she is receiving from the staff who really do hold her in their hearts. St Theresa's Rest Home truly is an excellent care home, and mum is very happy there.

Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home

Thank you David, for your review.
Your mum now walks very fast indeed! Her comments can be hilarious and have our staff in fits of laughter.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into St Theresa's in June 2019. We had spent a great deal of time choosing the perfect place and were not disappointed with our choice. It has kind, considerate and well-trained staff, a friendly environment, great food, lovely rooms and a wonderful garden. The communication between
the home and family was excellent, especially during the pandemic. They have had no Covid cases, and this was so reassuring. Sadly my mother-in-law passed away this year, but her complex medical issues were managed extremely well and allowed her to enjoy her last years of life to the full.

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Overall Experience  Overall Experience 5.0 out of 5

My mother selected St Theresa’s Rest Home as she liked the warm, friendly atmosphere that made her feel at home. She loves her room, the food and enjoys the beautiful garden. She has been there for over two years, and I am delighted with the excellent, kind and considerate care she has received from
the staff and the owners.
At 93, my mother has many medical issues, her behaviour is unpredictable, and she has difficulty communicating. At St Theresa’s, she is treated with respect, patience and compassion, with every effort given to preserving her dignity. Her numerous medical issues are managed efficiently and effectively, despite the time required to achieve this.
Communication with the family is excellent and hugely benefits our mother, also it was crucial during the lockdown. I can’t imagine how difficult it was for those caring for my mother, but they excelled themselves and continue to maintain an exceptional standard of care.

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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for St Theresa's Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for St Theresa's Rest Home is calculated as follows: ( (115 Excellents x 5) + (4 Goods x 4) ) ÷ 119 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Theresa's Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about St Theresa's Rest Home

What types of Care is St Theresa's Rest Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Theresa's Rest Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Theresa's Rest Home have?

There are 24 Single Rooms.

What are the Facilities & Services at St Theresa's Rest Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is St Theresa's Rest Home to the centre of Enfield?

2.0 mile(s) as the crow flies, distance by road may be significantly further.