Competitive Fees. All Fees subject to assessment of Care need. Please contact us for an exact price for your requirements.
Parking available on the front driveway of the Home. Also no restriction to parking on the road itself.
St Theresa's Rest Home has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time St Theresa's Rest Home has 50 reviews.
Review from Christine B (Daughter of Resident) published on 13 July 2017
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Review from Jacqueline P (Daughter of Resident) published on 10 May 2017
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Review from Pat L (Daughter of Resident) published on 3 April 2017
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Review from S L (Friend of Resident) published on 30 March 2017
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Review from Margaret M (Daughter of Resident) published on 10 January 2017
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Review from Nicholas S (Son-in-law of Resident) published on 29 November 2016
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Review from Graham G (Nephew of Resident) published on 20 April 2016
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Review from Avis J (Sister-in-law of Resident) published on 20 April 2016
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Review from Barbara S (Daughter of Resident) published on 11 April 2016
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Reply from Mrs Paul, Registered Manager at St Theresa's Rest Home
Thank you for your comments.
We are sorry that we had to give you notice to take your mum from our Care Home. We did so in your mum’s best interests because she needed a Nursing Home. Although we gave one month’s notice we continued to care for her for 4 months until a vacancy arose in the Nursing home of your choice.
Most of your family’s visits were around meal times; at which times Residents’ activities are not carried out. All of our residents who currently sit in the conservatory are mobile and able.
When a resident’s abilities deteriorate, as was the case for your mum, 2 staff are required to toilet, until a suitable Nursing Home can be found for them; the staff levels in the main lounge can momentarily be lower during that short time.
Our staff are very caring. We do not employ agency staff but go to great lengths to recruit dedicated carers.
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Review from Anne H (Sister of Resident) published on 16 March 2016
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The Review Score of 10 (9.966) out of 10 for St Theresa's Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.966 for St Theresa's Rest Home is calculated as follows: ( (115 Excellents x 5) + (4 Goods x 4) ) ÷ 119 Ratings = 4.966
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Theresa's Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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