Lloyd Park Nursing Home
84 Coombe Road, entrance on Castlemaine Avenue,
Croydon
CR0 5RA
Lloyd Park is flexible with visiting hours, as it's important that families and loved ones, should always have the opportunity to be together.
Ample off street parking, which can be accessed via Castlemaine Avenue.
Lloyd Park Nursing Home has a Review Score of 7.5 (7.460) out of 10, based on 1 reviews in the last 2 years. Over all time Lloyd Park Nursing Home has 9 reviews.
Review from V P (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Thank you for your kind words, which is much appreciated. I shall be forwarding these to the care team staff.
Kind Regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G J (Brother of Resident) published on 29 August 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Aurea Mendoza, Registered Manager at Lloyd Park Nursing Home
Thank you so much for the kind words and recognition of the staff without whom the loving care would not be possible. Thank you for the recognition, I will certainly be passing this on to the staff.
Kind Regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S K (Son of Resident) published on 8 July 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Aurea Mendoza, Manager at Lloyd Park Nursing Home
Dear Sir,
Thank you so much for the kind review. I will certainly pass this on to the team.
We always appreciate positive comments and positive outcomes for our residents.
Kind Regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F G (Daughter of Resident) published on 2 April 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Sister of Resident) published on 28 February 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Friend of Resident) published on 13 February 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Aurea Mendoza, Manager at Lloyd Park Nursing Home
Thank you most kindly for these comments. I will certainly be passing these on to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline E (Resident) published on 16 May 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Olga Eva H (Resident) published on 26 April 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Jewin Vellara Edwin, Manager at Lloyd Park Nursing Home
Dear Olga, thank you so much for the positive feedback, which we all appreciate here at Lloyd Park Nursing Home. It's a huge honour to see that you are happy with the quality of care provided. I will certainly be passing on these comments to the care team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C O (Daughter of Resident) published on 26 March 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Jewin Vellara Edwin, Manager at Lloyd Park Nursing Home
Thank you for taking the time to share your experience of Lloyd Park Nursing Home - South Croydon and its quality of care.
We pride ourselves on the care that we give, and it's an honour for all the staff when this is acknowledged.
It's our privilege to care for your Mother and I will certainly be passing on these compliments to all the staff at Lloyd Park Nursing Home - South Croydon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.5 (7.460) out of 10 for Lloyd Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.182 for Lloyd Park Nursing Home is calculated as follows: ( (2 Excellents x 5) + (9 Goods x 4) ) ÷ 11 Ratings = 4.182
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.278 Points relating to the number of positive Reviews for Lloyd Park Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jul 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
