Review from S B (Daughter of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience

A wonderful, caring place to stay, everyone is treated as a friend and made to feel part of the community. There is plenty to do during the week as the activities keep everybody happy and engaged. My dad has made positive improvements since coming here, which he hadn't in a previous care home.

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Review from C G (Daughter of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience

Unfortunately, my father only got to spend 3 weeks at Woodlands Care Home before he passed away. From the moment he arrived, he was welcomed in a most caring and understanding manner. The staff went out of their way to get to know him and our family in a friendly, warm and welcoming way. He particularly

enjoyed the food and also embraced relationships that staff quickly formed with him. As a family, we could visit at any time and the atmosphere at Woodlands would always be calm and caring. There was also lots of fun and laughter encouraged, especially during staff-led activities. We thank Woodlands for making the last 3 weeks of Dad's life so happy and comfortable for him.

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Review from S K (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

The woodlands manager and staff made every effort to ensure my father settled in. They also provided my family and I with genuine, caring support. We could not be happier with the personal care and attention provided by this care home. We visit regularly and it is clear that the residents are relaxed

and well cared for. The staff are amazing they care for their residents as if they were their own family members. Evidence by the very enjoyable garden party in April.

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Review from Leslie S (Nephew of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience

My aunt came to the home from hospital. She was very unsteady on her feet and unable to do anything for herself. There was a remarkable change in the 3 months she stayed there. They were fantastic. Now she is back home and doing everything for herself. This could not have happened without them.

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Review from Diane G (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience

I thought I would find it difficult placing my mum in a care home for a week, but Woodlands made it easy. She felt so at home that she did not worry when we left. The staff were extremely good at making sure she was occupied, which she enjoyed, but they also made sure that she was cared for in the evenings

which is when she would get confused. In future, I would be very happy for her to go there for respite but also, if I needed for her to go to a care home full time, this would be the one I would choose. 5 stars to the manager and all his staff. Thank you.

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Review from Geraldine B (Daughter of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience

My mum is 94 and suffering from dementia, when she was living at home on her own she had carers three times a day but she was not eating properly and her health was deteriorating. She has been in Woodlands Care Home for about a year and we can see a big improvement in her health and her confidence.

The staff encourage her to eat and be positive and also encourage her to be mobile, she does not seem so nervous now. The staff look after her very well, and as a family, we are very pleased that we have chosen the Woodlands Care Home.

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Review from Martyn J (Son of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience

A family business with the benefit of having only 19 rooms. There is a very welcoming atmosphere where nothing is too much trouble. The manager and staff are well connected, the manager having experienced the care home environment for many years due to his family connection. Without exception, the staff

show caring, conscientious, hard work as well as empathy with the residents and great team communication. Staff are professional and follow procedures in place, but also display initiative and are always on the lookout for ways to improve the resident's day. This is a place people want to be. Rooms, food choices, activities and amenities are all to a high standard. I have no hesitation in recommending Woodlands care home for elderly and dementia care.

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Review from Paula T (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience

My mother came into Woodlands care home in 2015. The home is really good, the staff are all very nice and caring. The home is always clean and the residents are also kept very clean and tidy. The manager is very good and extremely helpful. I cannot fault it all and would recommend to anybody. Food also

very good and you can come and go whenever you want to visit.

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Review from Maureen F (Daughter of Resident) published on 9 November 2015
Submitted via Postal Card • Report

Overall Experience

My 97 year old mother has been a resident for two years. All the carers are very devoted, caring and sensitive to mums needs. They manage to get her up wash and dress her everyday, which isn't easy, and she always seems happy with all the staff. Sometimes night staff doesn't dress her well or mess her

hair do by combing her hair flat. I regret there isn't any where quiet I can take my mum when I visit as she's very deaf, there is always a TV on, and our conversations are therefore public. They do however provide wonderful entertainment when a relative plays the piano to them.

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Woodlands Care Home

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