Henrietta House

3 Dynevor Road, Bedford MK40 2DB
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9.9 104 Reviews
  • Henrietta House, Bedford
Henrietta House is located in a tree-lined street in a residential area of Bedford. Situated just a short walk from the town centre, the home has a range of facilities which aid the delivery of person-centred care.

A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.

Henrietta House is owned and run by family-run Lansglade Homes who aim to provide care and support to residents in welcoming environments.

Staff at Henrietta House enjoy coming to work and maximise the potential of each resident through careful care and lifestyle choices to meet their individual needs.

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Care Provided by Henrietta House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rosanna Gosling (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Henrietta House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,250
    • Self-Funded Residential Dementia Care £1,100 – £1,250
  • (these prices are only a guideline, please contact Henrietta House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Currently no visiting restrictions in place.


  • Parking

  • There is off road parking outside the home.


Henrietta House Reviews (104)

Total of 104, showing 1-20
9.9

Henrietta House has a Review Score of 9.9 (9.873) out of 10, based on 10 reviews in the last 2 years. Over all time Henrietta House has 104 reviews.

Overall Experience

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Review from S C (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family have been very impressed with the care home as a whole. Mum has settled in well and is enjoying the social contact with others in the home; plus the excellent staff. The activities keep her occupied and her mind stimulated. The flow of information to us from Henrietta House is informative
and very helpful. The attitude of all staff members we have meet is always cheerful, also humorous.

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Review from Robert G (Son of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Henrietta House is a very well-run, caring and safe environment in which my mum can see out her remaining days. The senior team is excellent. They are all very capable, polite and genuinely care for their residents. The Activities Manager is worth special praise for the amount of time and effort she
puts in to ensure there is a wide range of options for the residents. I understand from others that much of the preparation work is carried out in her own time. The home is very well managed with the team always being available to discuss any concerns. Having visited a number of care homes before deciding upon Henrietta, I would recommend it without hesitation as it offered the best overall package for my mum by some distance.

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Review from Julie R (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Henrietta House now for nearly six months. When she first went there she called it a "hotel" and nothing has changed. She tells us that she enjoys the company, activities, food, especially the staff. She is treated with respect and dignity. Nothing is too hard for staff and management
who respond quickly and efficiently to resolve matters that arise. We live the other side of the world and you might expect issues with communication but we have had excellent communication throughout. We have very favourable reports from family members and friends who visit. Thanks to the manager and her team for all they do. It makes living so far away less worrying in the knowledge that she is safe and cared for. Fantastic!

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Review from Rachel F (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Henrietta House for 5 years now! Mum is declining in health and the symptoms of dementia affecting her both physically and emotionally! The kindness, support and patience the staff have for my Mother is incredible. As a family, it has been quite a roller coaster of emotions
for us seeing our Mum decline! Not only do they support Mum, but us a family, nothing is too much trouble! A big thank you to the manager and staff, God bless you all.

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Review from Deb T (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been residents in Henrietta House. My Dad was there for a few months last year until he passed away in May. My Mum is now a resident in the Home and we can't fault the staff there. They are so caring and supportive towards both the residents and their families. The Home is also
run to a very high standard regarding cleanliness and personal hygiene. Myself and my family would highly recommend this Care Home.

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Review from D H (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in this home for a few years and is very very happy here. My mum is so well looked after and very well cared for and calls this her home. Everyone of the team are excellent in seeing that my mums needs are met and that she is treated with dignity and respect at all times.
I highly
recommend this home for your loved one if it's needed.

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Review from A R (Son of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and management of Henrietta House enough. My mother has been there for nearly 5 years and has been looked after by many different staff and management teams, however, the care and support received by my mother, as well as us, the close family has always been fantastic. Communication
has always been first-class as their promptness in relation to any medical concerns that my mother may have. I thoroughly recommend to any family looking to maybe make this their next step for a loved one.

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Review from Joanne P (Friend of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All I can say is I love it at Henrietta House. I live on my own and my only child lives in South London so I don't have any family close to me. When I visit my friend I feel all the staff are like my family, I get so many cuddles and smiles it makes me very happy, and the care that my friend gets is
wonderful.

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Review from Timothy M (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care my mother receives. Staff are always very friendly and accommodating whenever we visit and the home is kept very clean and tidy. Has been a pleasure to attend many entertainment days put on for residents and families with guest singers covering songs from various decades followed
by an excellent multicultural spread of food and drink put on by the staff. Also plenty of activities arranged to keep residents motivated and active which is reflected in the amount of long-term residents at Henrietta House.

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Review from Sara T (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very friendly and happy and the residents are well cared for. I always feel very welcome and my dog comes too and is very well loved by staff and residents.
It is really nice that there are days arranged for family to come into the home and have some fun together like Christmas party
and garden party and quiz afternoon.
I know I don't have to worry about Mum's care and that she is in safe caring hands.

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Review from Sharon G (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Henrietta House for the last eighteen months, and without fail, the staff, both nursing and auxiliary, have been magnificent. He arrived during Covid restrictions, which, although difficult for all, were made seamless by the wonderful team at Henrietta House.
We are
a close family and would love to be able to have daddy home with us, but due to his disabilities, this is impossible. Our extended family at Henrietta House bridge that gap for us. They give warm and loving care whilst making sure he is safe, well-fed and entertained. We can ask no more.
Thank you, all the team; wishing you all a happy and healthy Christmas and New Year.

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Review from Kevin L (Friend of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always friendly and helpful. No concerns with the care or the facilities provided to the resident. Always helpful when questions arise. Absolutely no reason to question the value or quality of the care provided.

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Review from N H (Granddaughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were very caring, the team were amazing with my nana and with the whole family. All staff were very professional and supportive towards all of us through a very tough time. Thank you.

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Review from Mary T (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was a resident at Henrietta House for eight months. Over that time, he was looked after with the greatest care and consideration. He was treated with dignity and, as a family, we were always made welcome and kept informed about dad's state of health. We will always be grateful for the way in
which he was treated in the last precious months of his life. We extend our thanks to all the carers and management of Henrietta House.

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Review from Steven H (Son of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sadly passed away in February this year in your care home, just two months short of her 92nd birthday.
I could not wish for better care than she received from all your staff during her stay with you. Thank you for making my mother's final months as comfortable and caring as possible.

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Review from Christine A (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Special care was given to my mum.
She always looked lovely and every effort was given to make her feel special and loved.
Staff always went above what was expected of them.
Mum was always happy and we were always welcomed although through difficult Covid times.
We would highly recommend Henrietta
House.

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Review from Alison A (Friend of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a visitor to Henrietta House for many years now. In the first instance, it was to see my mother and then latterly to visit a friend who is now a resident there.
Being a small care home it always feels homely and welcoming. The residents have a lovely lounge in which to sit and a nice dining
room where the food served is always of a good standard.
But the most important thing about Henrietta House is the staff. They are caring, kind and compassionate and will always go the extra mile to help their residents. It is a hard job to be a carer but they always do it with a smile.

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Review from H M (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well at Henrietta House. The staff are all friendly and welcoming and seem to understand the various needs of all the residents. Good range of activities and a lovely homely Christmassy feel at the moment. Highly recommended.

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Review from C M (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent his final months at Henrietta House, and we couldn't have wished for a better place for him to be. From the moment he arrived, he was cared for with tenderness and dignity. The love and respect shown to him by all staff members have touched the hearts of all our family, and we will forever
be grateful to them. Henrietta House helped us through what was a very difficult time for us and Dad. Thank you.

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Review from K R (Son of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident from late February 2022 until he sadly passed away in October 2022. My experience of dad's care at Henrietta House was outstanding. The care, love and general attention given to dad during his 8-month stay was superb, I could not find any fault. I would recommend Henrietta
House to any family looking for a care home for a loved one. The staff at Henrietta House were all outstanding and were loved by my father.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Henrietta House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Henrietta House is calculated as follows: ( (103 Excellents x 5) + (15 Goods x 4) ) ÷ 118 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henrietta House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 13 Mar 2025

A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.


Awards / Recognitions (0)

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Meet the Team (1)

Rosanna

Rosanna Gosling

Job Title: Home Manager

Joined: 2021

Rosanna is an experienced home manager.


Frequently Asked Questions about Henrietta House

What types of Care is Henrietta House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Henrietta House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Henrietta House have?

There are 25 Single Rooms.

What are the Facilities & Services at Henrietta House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Henrietta House to the centre of Bedford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.