Henrietta House

3 Dynevor Road, Bedford MK40 2DB
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9.9 104 Reviews
  • Henrietta House, Bedford
Henrietta House is located in a tree-lined street in a residential area of Bedford. Situated just a short walk from the town centre, the home has a range of facilities which aid the delivery of person-centred care.

A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.

Henrietta House is owned and run by family-run Lansglade Homes who aim to provide care and support to residents in welcoming environments.

Staff at Henrietta House enjoy coming to work and maximise the potential of each resident through careful care and lifestyle choices to meet their individual needs.

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Care Provided by Henrietta House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rosanna Gosling (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Henrietta House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,250
    • Self-Funded Residential Dementia Care £1,100 – £1,250
  • (these prices are only a guideline, please contact Henrietta House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Currently no visiting restrictions in place.


  • Parking

  • There is off road parking outside the home.


Henrietta House Reviews (104)

Total of 104, showing 41-60
9.9

Henrietta House has a Review Score of 9.9 (9.873) out of 10, based on 10 reviews in the last 2 years. Over all time Henrietta House has 104 reviews.

Overall Experience

  • 71
  • 30
  • 3
  • 0
  • 0

Date Published

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94

Review from C R (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent home. Management and staff all very helpful could not better it.

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Review from Sue C (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is so lovely to walk into Henrietta House and be welcomed by smiles and laughter from all the staff. The care given is second to none. It is clean and tidy, and all residents are treated with respect. I would not hesitate in recommending Henrietta House to anyone who asked. All in all, a wonderful
place for our loved ones.

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Review from M R (Wife of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband was moved here, I have honestly found the staff here amazing, very attentive to me and especially my husband. We have felt so welcome and on behalf of me and the family, the constant making sure if we need anything and are ok.
Thank you for everything.

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Review from J P (Daughter of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very warm and friendly atmosphere. I like that staff interact well with the residents. They have a lot of activities. It's free to visit as and when we like night or day. The residents are involved in choices regarding changes in decor or new furniture.

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Review from J E (Daughter of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I rang and made an appointment to visit the home with a view to place my mum there, after a short spell in hospital. I was made very welcome and had an excellent tour of the home. The residents were very friendly and the staff were cheerful, caring and keen to help. Mum has settled in and is gradually
improving, feeling a little stronger each day.

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Review from T M (Son of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, many staff show genuine affection to the residents. The care home has a homely, family feel.

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Review from G W (Cousin of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff at Henrietta House to be very caring towards my cousin. She always looks clean and tidy, and the staff act upon any concerns we have straight away.

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Review from Karen L (Daughter of Resident) published on 25 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always receive a warm welcome from the manager and staff when we visit Mum and Mum greets us with a happy smile. She is well cared for, very well fed and above all 'loved'. She is kept clean and all her personal needs are taken care of. We no longer worry that she is lonely or will have a fall as
there is always someone on hand to help. She enjoys all the singing, games and animals. When she asks if she is going home and we say 'not today' she answers 'oh good!!' so what more could you ask for. Thank you so much to you all for helping to give our lives back as well as making Mum so happy.

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Review from D S (Daughter of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited Henrietta House 4 months ago as I needed to find a care home quickly as mum was 'bed blocking in hospital' how lucky we were to find it, it may not have all the latest gizmo's ensuites bathrooms etc but the atmosphere is like home from home amazing, kind, caring staff and nothing
is too much trouble. Fabulous home-cooked food too.

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Review from Sally H (Niece of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly, staff always very helpful. Lovely dog that all residents love. My aunt has been here several years and they have looked after her very well and have helped out in all ways.

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Review from John W (Brother of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of visiting my sister, a resident, is always of a pleasant nature.
Very pleasant and welcoming staff.
It appears to me to be an excellent home.
I also hear positive comments from people who know about the home.

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Review from T C (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, compassionate staff.
A home from home.

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Review from Lionel R (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very well cared for here. The staff are great and very caring. Before becoming a resident here, she lived alone and was isolated but is now much more open and friendly.
That's because she's not lonely anymore.

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Review from June T (Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all her staff are excellent and I cannot fault any of them. Their concern for all of our safety is second to none and I knew by the 2nd day I was going to be very happy here. Congratulations to all the staff I am very happy here. Thank you so much for everything.

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Review from Enid B (Wife of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care they provide for my husband. The manager and her staff are excellent. They keep us informed with anything medical.
Very pleased with their care.

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Review from Dilys L (Sister of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has dementia and is not an easy person to look after and deal with, but the staff at Henrietta House have always been kind and caring, treating my sister with respect even when she is being very difficult and taking care of her needs where they can. My sister is kept clean and her personal
needs taken care of.
I feel there should be more room for residents who wish to sit quietly or walk around and receive visitors with more privacy.

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Review from T T (Friend of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit the care home I always find the staff bright and cheerful and I think this reflects on the residents in a good way. All the staff are very friendly and helpful and I am sure the residents appreciate this. Well done in what can be a challenging job at times.

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Review from V W (Friend of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Henrietta House, what can I say, but congratulations to a wonderful team of people. Their dedication to residents is outstanding, always treated with respect and dignity. My friend spent a month in hospital after which he had deteriorated. The team, together have progressed him well again. Its taken
many weeks to achieve, which is remarkable considering his condition. My thanks go to all the team for all their hard work and kindness, not just for my friend, but for all the residents.

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Review from Christie T (Daughter of Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father thinks they are all wonderful and wishes to marry them all (he's a flirt) I can't say fairer than that.
I find them all good-humoured and teat him very well.

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Review from L G (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Henrietta House provided all the support needed when moving mum in and she has settled really well with their kind and caring help. Staff are friendly and helpful and it has a lovely family feel.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Henrietta House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Henrietta House is calculated as follows: ( (103 Excellents x 5) + (15 Goods x 4) ) ÷ 118 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henrietta House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 13 Mar 2025

A team of skilled and professional staff provide quality care, nurturing and supporting residents with a range of needs and care requirements.


Awards / Recognitions (0)

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Meet the Team (1)

Rosanna

Rosanna Gosling

Job Title: Home Manager

Joined: 2021

Rosanna is an experienced home manager.