Creative Support - The Houghtons

4 Sandy Road, Bedford MK41 9TH
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8.5 1 Review
  • Creative Support - The Houghtons, Bedford
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Care Provided by Creative Support - The Houghtons

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 6 Service Users
  • Primary Care Categories
  • Learning Disability
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Autism/ASD
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Admission Criteria
    • Over 18 with a Learning Disability
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
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Creative Support - The Houghtons Reviews (1)

8.5

Creative Support - The Houghtons has a Review Score of 8.5 (8.469) out of 10, based on 1 reviews in the last 2 years. Over all time Creative Support - The Houghtons has 1 review.

Overall Experience

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Date Published

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Review from Angela P (Niece of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle had been in Houghtons a number of years and had been shown excellent care and understanding. This included days out in the minibus and his wheelchair. His keyworker really got to know his specific needs and what he liked and followed up on medical issues as needed. We were always welcomed as
a family when visiting and involved in decisions. His key worker even gave up a day off to make sure he attended a hospital appointment showing real commitment and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.5 (8.469)

Overview of Review Score

The Review Score of 8.5 (8.469) out of 10 for Creative Support - The Houghtons is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Creative Support - The Houghtons is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) ) ÷ 11 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.833 Points relating to the number of positive Reviews for Creative Support - The Houghtons is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2. 1 Positive Reviews ÷ 1.2 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Creative Support - The Houghtons

What types of Care is Creative Support - The Houghtons registered for?

Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Creative Support - The Houghtons provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Creative Support - The Houghtons have?

There are 6 Single Rooms.

What are the Facilities & Services at Creative Support - The Houghtons?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Creative Support - The Houghtons to the centre of Bedford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.