Lansglade House

14 Lansdowne Road, Bedford MK40 2BU
Submit a Review
9.8 60 Reviews
  • Lansglade House, Bedford
Lansglade House in Bedford offers its residents excellent care in peaceful surroundings.

It is located near shops, public transport and Bedford’s local amenities and is the ideal setting for retirement, convalescence and relaxation.

Highly skilled, caring staff give residents the support they need to live a social, comfortable and relaxing life.   

Staff Lansglade House maximise resident choice and independence.

The management is committed to the recruitment and training of the highest quality staff.

To arrange a visit to the home or to discuss the care it offers contact Lansglade House.

Show Lansglade House on the Map

Care Provided by Lansglade House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jacqueline Porthouse (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1995
    • Number of floors: 2

Funding & Fees Guide for Lansglade House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,250
    • Self-Funded Residential Dementia Care £1,100 – £1,250
  • (these prices are only a guideline, please contact Lansglade House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Currently no visiting restrictions in place.


  • Parking

  • There is off road parking in the car park at the front of the home.


Lansglade House Reviews (60)

Total of 60, showing 21-40
9.8

Lansglade House has a Review Score of 9.8 (9.818) out of 10, based on 18 reviews in the last 2 years. Over all time Lansglade House has 60 reviews.

Overall Experience

  • 56
  • 4
  • 0
  • 0
  • 0

Date Published

60
4
8
18
42

Review from I J (Grandson of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad is so happy at Lansglade, the staff are really helpful and I recommend to anyone looking to move a loved one to speak to the manager and the team. Grandad loves the activities that the home provides.

Reply from Emma Ridout, Administrator at Lansglade House

Thank you for your lovely review, it is always nice to see you when you visit your grandad.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin S (Brother-in-law of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write for myself and my sister to thank you for organising the exceptional care that my brother-in-law received while in your care home. I and my sister were in confusion at the time when care homes were under consideration earlier this year. Lansglade house was offered and from the very first introduction,
we knew he was in safe hands. My brother-in-law arrived with behaviour issues that must have been a challenge at the time but with the care and consideration from senior staff members and the referral to the relevant assessment teams he was managed successfully in an environment that he grew to enjoy and thrive. His progress in the home was always fully explained to the family members using non-medical language and good humour which was always appreciated. Nothing ever seemed to be too much trouble to any of the staff members which is highly creditable and should be recognised as the high level of training which all staff must have achieved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo-Anne L (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Lansglade House for a little over two weeks now and I can honestly say he has never looked better. The staff always seem friendly, happy and eager to help when I visit His room is clean and comfortable with big windows, so bright and sunny (when it shines). He has a toilet and sink
in his room and a shower room on his floor so he can be supervised when showering in case he falls. He tells me the food is very good and there's plenty of it. Lansglade have had a visit from a therapy animal group and took photos so I could talk to dad about it and the photos really prompted his memory of the visit The only negative I can think of is that dad likes very hot water for shaving and he tells me its not hot enough in his room but I guess there's a safety concern about very hot water.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn R (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although dad was only a resident at Lansglade House for a few weeks, we cannot praise them enough for the wonderful care he received. Mum was able to relax in the knowledge that he was safe and well cared for. The manager and her staff were lovely and nothing was too much trouble. I would definitely
recommend them to anyone looking for a residential place for their relative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth T (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and all the staff at Lansglade House for their care of my mother who has sadly passed away. Mum was very happy there and considered it her home. She made friends amongst the residents and staff. The home dealt with her physical and mental wellbeing with patience,
understanding and kindness. We were always kept informed of mums ups and downs and were supported not only with mums death but also the deaths of my father and brother earlier in the year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter C (Son of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been (and still is) a tough time for care homes. What's more, the declining health of my mother is challenging. However, the staff at Lansglade are so attentive, patient and kind, that I cannot recommend them highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona R (Wife of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very happy and caring home and I am delighted with the way my husband is treated. I cannot comment on the quality of the food as I haven't been there at mealtime, though my husband has said that he is satisfied with the quality of the food. He is often helping the staff with light duties which
he loves doing and he asks them to give him things to do with them as well as laying tables for meals etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie D (Daughter of Resident) published on 26 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum was watching TV when she suffered a stroke, if it wasn’t for the care and fast actions of staff I know my mum wouldn’t be alive today. The care and love is just outstanding not just for mum but for us as a family.
They truly need to be recognised for the amazing work they do and how they
love and care for all the residents, they really are one big happy family.
They are simply the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie H (Niece of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has been at Lansglade House since December 2018, until her passing in May 2022. I can highly recommend the love, help and support shown to her during her stay, especially in the last few weeks when her health deteriorated and she became bedbound. All the staff were so friendly and caring and
communication was excellent. The home is very clean and she always had fresh sheets and her room was very tidy. All the staff went above and beyond to look after auntie so well, and it was a great comfort to know when I wasn't with her that she was left in safe hands. I can highly recommend Lansglade House, and thanks again for all the care given to my dear auntie.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria R (Daughter of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since March, she is happy and content and settled in really quickly and I am happy knowing she is safe and well cared for. The staff are all amazing, kind, caring, friendly professionals. Every visit Mum tells me they are all lovely and I totally agree and they not only look after
her but support me as well. They keep me well informed and I can call at any time to see how she is and visiting is easily organised.


Mum is in her own world but she comments on how nice the rooms and food are and she has put on weight since arriving. She is always clean, neat and tidy in appearance and loves having her nails painted. Her room which is bright and comfy is kept clean and tidy. I am so pleased my mum is here and that she is happy, it has such a homely feel to it - I couldn't ask for a better place for her. Just want to say thank you for making a hard decision so much easier.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda N (Daughter of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Lansglade for nearly 4 years with advanced dementia. I can not thank the staff enough for the wonderful care that he received. The staff are dedicated and knowledgeable.
They were so understanding of his needs and when I regularly visited dad he always looked calm and comfortable.
Lansglade has a homely feel and there is always a smile and some laughter. I have every admiration for the staff and thank them for their commitment particularly through recent challenging times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K M (Daughter-in-law of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really fantastic care home. From the first day to the current day my mother-in-law is well looked after and cared for. The home manager keeps us well informed at all times and always goes the extra mile. The staff are so kind and very professional. I can’t rate this home highly enough!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline W (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Langslade House Care Home since June 2021. I was so upset about looking into homes for her as there always seems to be a stigma with care homes. The manager was amazing and so empathic, she was great with Mum from the get-go and amazing with us (family members). Mum was welcomed immediately
by the staff and residents and settled in really quickly. I am kept up to date with any changes or concerns and am able to speak to members of staff when I need to. They always let Mum phone home when she wants to speak to me and can always fit me in for a visit. The staff, including the manager, are genuinely caring and compassionate. I'm always sent pictures of special events and celebrations like darts afternoon, Christmas parties, quiz afternoon and St Patrick's Day and Mum is always so happy, she even had a cake on her birthday! I would definitely recommend Langslade House to anybody that is unsure about looking after their relatives. Thank you all so much, you are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B N (Daughter-in-law of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care home are very good and caring. Mum was very happy whilst she was in the home. They looked after her extremely well. It gave us peace of mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Shirani J (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first meeting with management, I felt relieved and reassured that Lansglade would be the right place for Dad. As Dad's primary carer, they understood the huge step it was for me to make the difficult decision for Dad to move into a care setting and kindly and carefully guided us through
the process. The most important thing for Dad now is to feel cared for, safe, and valued and this is exactly what he gets at Lansglade House. The family feel of Lansglade and the genuine care and compassion of the wonderful staff there (shown not just to Dad but to the whole family) has been and continues to be above and beyond my expectations. Dad's advanced dementia presents challenges at times and the staff handle this with skill and care, ensuring that Dad's emotional, as well as physical, needs are met, helping him feel valued, calm, happy, and entertained. I feel 100% confident that Dad is in the right place, with a fantastic team to look after him. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Greg J (Son-in-law of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful place for my father-in-law. He is happy and secure here.


There is a real culture of care here. I just love to see the staff having fun and laughing with the residents, and being caring if they are having difficulties.


The manager and staff go above and beyond for him. They

have acted as knowledgeable and dogged advocates to ensure he gets what's in his best interest from the various services and departments involved in his complex health issues.


This is a relatively small place and feels as much like a real home as is possible. I'm so happy we have found Langslade House.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sunil S (Son of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day, my dad went into Lansglade House, I was confident that he would be happy there and well looked after. This has proved true, and then some... The whole team are simply fantastic, very hard-working, and professional, though with such a strong focus on care and quality of life. The
staff have made every effort to understand my Dad, his history and background, to ensure they can help him in the best way possible. There have been some challenging times, which required careful liaison with external medical teams, that have been managed remarkably well. As primary carers for my Dad, they know him best and have greatly influenced medical decisions to my his benefit.
Whenever I call the House or make a visit, I'm always greeted by a smile and warmth. They always have time for a quick chat or a more lengthy discussion. I cannot thank the Manager and staff enough, and strongly recommend this home to others. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T W (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Lansglade now for quite a few months. The staff have been so caring and supportive and patient in caring for all her needs. It is so nice to have updates on how she is and the odd photo is lovely and reassuring to us. Mum loves all the meals provided for her saying herself "the meals
are lovely here". All we can say is the manager and team are great and make us feel welcome. Definitely recommend Langsglade House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet B (Wife of Resident) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been at Lansglade for a few months but was made to feel very welcome when he arrived. The staff are so caring, thoughtful, and conscious of all his needs. I am so pleased I found such a lovely 'home from ' for him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hayley W (Granddaughter of Resident) published on 15 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Lansglade House for several months now. She suffers from extreme anxiety and can be particularly difficult but I have been so impressed with the care she has received here. All the staff are very patient, calm and attentive of her needs. The manager and the team always keep our family
updated with how Nan is getting on and are reassuring in difficult situations. My nan's mental state has improved and she always mentions that all the staff are nice to her and she enjoys her meals! As a family, we are very grateful to everyone at Lansglade for giving us peace of mind knowing that nan is safe and being looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Lansglade House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Lansglade House is calculated as follows: ( (175 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 209 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansglade House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 13 Mar 2025

Highly skilled, caring staff give residents the support they need to live a social, comfortable and relaxing life. Staff Lansglade House maximise resident choice and independence.


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Jackie

Jackie Porthouse

Job Title: Home Manager

Joined: 2020

Jackie is an experienced home manager with a wealth of experience.