Tudor House

76 West Street, Dunstable LU6 1NX
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9.1 20 Reviews
  • Tudor House, Dunstable
Tudor House, in Dunstable, is a care home that aims to allow clients to live lives to their fullest potential, while having any daily care needs they may have effectively looked after by skilled and dedicated professionals.

The team are experienced in helping residents with a form of dementia, pursuing person-centred care packages that are regularly updated to suit each individual.

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Care Provided by Tudor House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Annalisa Walsh (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Tudor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,300
    • Self-Funded Residential Dementia Care £900 – £1,300
    • RESPITE Self-Funded Residential Care £850 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,300
  • (these prices are only a guideline, please contact Tudor House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Tudor House Reviews (20)

9.1

Tudor House has a Review Score of 9.1 (9.143) out of 10, based on 7 reviews in the last 2 years. Over all time Tudor House has 20 reviews.

Overall Experience

  • 16
  • 2
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  • 0
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Review from A B (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first experience of respite care for our mother. Tudor House was very considerate to her needs. Carers were all very friendly and Mum was very appreciative of the care they gave her and her needs, made her feel very welcome. She enjoyed her meals (she wasn't eating well before because of
being poorly). Her legs improved and sores disappeared. Ideal place to have in mind going forward and a good experience and happy for all.

Reply from Lisa Walsh, Manager at Tudor House

Thank you so much for spending time to place a review for Tudor House. Your review is very kind and I am glad that your experience with us was good. I have shared this with the staff team. Thank you again


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Review from K N (Son-in-law of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tudor House Care Home is a lovely home, very clean and tidy. The staff are all very happy, caring and have a caring attitude towards the residents.
Many thanks to the manager who was on the ball with everything and always kept in touch while I was there. Many thanks again. Regards.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for taking the time to submit a review. Thank you for your kind words I will share them with the staff. Hope you are all well, take care.


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Review from J W (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was in Tudor House for a short period of 6 months, the staff were caring and looked after my mum well until she had to have continuing healthcare which then the home staff were not involved in her care, the one-to-one care she received was excellent.
However when my mum passed away as a family
we were disappointed that no staff members came to her funeral, no card was sent to offer their sympathy and we were told that some paperwork regarding continuing healthcare would be helped to fill out, which it never has been. When we went to collect her belongings 2 days after she had passed, there was a drinking glass/a jug in the room, iron had been placed in the room, tissues on the side, and no general cleaning or tidying had been done which was disappointing and upsetting at that time.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for taking the time to review the home and the comments on how the staff were with Mum. I'm sorry how you felt about staff not coming to the funeral, I did send you an email on the day explaining that unfortunately we had staff sickness which meant that we needed to cover the floor and apologised and we were thinking of you and hoping everything went well. I apologise about how you felt about a sympathy card, I emailed you from all of us at the home saying we were all thinking of you and sent our condolences. The items in the bedroom we discussed and it was dealt with, and I'm sorry that the bedroom was like that, we discussed this through email. I apologise if you felt unsupported with the documents. All the best to you and your family.


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Review from D V (Wife of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find everyone so helpful and kind in such a demanding job. Very well done to all concerned.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for your kind words, I will ensure this is shared with the staff team. Thank you for taking the time to complete a review.


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Review from Peter F (Husband of Resident) published on 15 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place, clean, well-led, caring staff, and good food.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for taking the time to review our service, all feedback is important to us, we always strive to deliver the best so we will be seeking to improve on the areas you identified as 3 or 4 stars so when we see you next it is even better.


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Review from Alan W (Husband of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always greeted with a smiley face from the staff, who come around and check if all is ok.
They are always friendly and helpful.
My wife is always dressed appropriately and looks comfortable and chats well when she is awake.
Always a very nice smell from the kitchen. It certainly leaves me with
peace of mind when I leave.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for your kind words, I will relay this back to our staff team. Thank you for taking the time to submit a review, we really appreciate it.


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Review from Kathryn J (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, they are friendly and they know the residents so well. Very supportive and understanding of what we are going through as relatives. They care and are attentive and work hard for very long hours. The staff do all they can to make the residents feel safe and looked after and are kind.
It has a very homely feel.

Reply from Lisa Walsh, Manager at Tudor House

Thank you for your kind words Kathryn, I will make sure that this message is relayed back to the staff. Thank you for taking the time to review the home.


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Review from Hugh G (Son of Resident) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Tudor House for the last five and a half years of her life. She was extremely happy. I cannot fault the care which she received during her time there. I was kept fully informed of her health condition and consulted at all stages. The record-keeping is exemplary. I was talked
through it and my questions were answered in full. All Staff are very caring and friendly. They make a good team together and are well lead. The range of activities offered is very good and the food is excellent. Before Covid-19, all her family and friends were able to see her, without an appointment, and were made very welcome by residents and Staff alike. Mum was on end-of-life care for the last few weeks and I was allowed to don protective clothing and to see her right up to the end. I cannot speak highly enough of Tudor House and would recommend it unconditionally.

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Review from P G (Daughter-in-law of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the way "Mum" is treated. The cares are very kind and considerate in the way they treat all the residents. There are many and varied activities taking place and also regular spots when the residents are taken to activities that are relevant for them. We have found the staff
very friendly and approachable. We feel "Mum" is happy here as she could be. The whole ambience of the home is caring and warm.

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Review from H W (Daughter of Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly caring residential home - Staff, without fail, always respond to mum and her needs. The home welcomes the family and keeps us informed as much as practical. The house itself is not the most modern but what it lacks in aesthetics, it makes up for on staff, the quality of food and the other
nice touches. Such as the option for the family to personalise their room, join them for events and the number of weekly varied activities available for the residents. The most outstanding quality remains as however the exceptional standard of all-round care (not just the basics).

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Review from Colin T (Partner of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been here for nearly two and a half years and is as happy as one can be when they no longer live in the house they have occupied for over 30 years.

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Review from Lilian Patricia S (Niece of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently put my 94 year old uncle in the above care home against his wishes, however, he has settled in very well. I have been made very welcome and can call any time.
He is now happy, settled and looks forward to the many outings that they arrange. The food is good and the place is very clean.
Yesterday he was taken to Dunstable pancake race which he thoroughly enjoyed. The staff are very kind to him and helpful. I and my husband feel relieved that he is happy and safe.

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Review from Douglas L (Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at the above home for seven years and have been very glad to do so. Every time I receive a form to fill in with the below ratings, I have always ticked each favourably because that is the way that I really felt. On the medical side, staff are efficient too in getting a doctor or practise
nurse to see me, and in some circumstances, an ambulance to take me for CT scans, and in one case for a major operation which was a success.

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Review from Elsie O (Respite Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Respite care from July to December 2017 as my home was being renovated after I had broken my femur. Thanks to the care I received. I am now healthy. The care is excellent and the staff are friendly and helpful.
My stay has been an enjoyable experience. A true family home!

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Review from Misty B (Granddaughter of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are incredibly helpful and accommodating. They support grandad to go out into the community 2-3 times each week. Very supportive with his eating habits (can be very picky) they accommodate to his tastes and needs. Very good with his personal care and getting him to have a bath or shower each
week and wash each day. It is a great care home, it's home from home to grandad and his visitors.

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Review from Margo O (Niece of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of our family here in Ireland, I would like to thank ye for the wonderful care ye have given our uncle who sadly passed away today. He will be greatly missed by all of us as he was the last uncle of the family.
May God bless ye.

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Review from J F (Daughter of Resident) published on 1 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has been at Tudor House for over 7 months. We have been extremely impressed with how approachable and caring the staff are. There is a very homely atmosphere. It is great to hear of all the activities that are provided which adds so much interest for all of the residents. Every opportunity
is taken to involve them as much as possible, for example, by taking a resident out in a wheelchair when going into town. We thoroughly recommend Tudor House.

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Review from Douglas L (Resident) published on 1 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion Tudor House is quite excellent. On the almost six years I have been at the home it has never wavered from the high standard of care in all areas provided. I love being a resident here.

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Review from S F (Wife of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very comfortable, clean and homely. The staff are very professional and friendly whilst looking after the clients needs. They motivate their clients to adjust to their change in life.

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Review from Georgina W (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into the home very well. She is comfortable and eating and drinking well. The home itself is quite small but cosy and homely. The care staff are kind and friendly as well as respectful to all the residents and their visitors.

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Current Review Score: 9.1 (9.143)

Overview of Review Score

The Review Score of 9.1 (9.143) out of 10 for Tudor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.543 for Tudor House is calculated as follows: ( (51 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 81 Ratings = 4.543

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Tudor House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Tudor House

What types of Care is Tudor House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tudor House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Tudor House have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tudor House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tudor House to the centre of Dunstable?

0.2 mile(s) as the crow flies, distance by road may be significantly further.