The White House

Eggington, Leighton Buzzard LU7 9PQ
Submit a Review
9.5 41 Reviews
  • The White House, Leighton Buzzard
The White House is a twenty-eight capacity care home from the Janes Care Home group, located in Eggington, just outside of Leighton Buzzard.

Experienced care workers pride themselves on efficient care that safeguards the well-being of each resident, at the same time as being dedicated to a friendly and satisfying living atmosphere, where residents enjoy numerous activities, social events and visits from loved ones.

Show The White House on the Map

Care Provided by The White House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jacqueline Darkwa (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 4

Funding & Fees Guide for The White House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,400
    • Self-Funded Residential Dementia Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £900 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,400

  • All services provided by our in house staff are included in our fees. We agree third party top up payments with the involvement of the allocated social worker. Our fees are reviewed annually unless in extreme circumstances where an early review will be called with the involvement of all parties.
  • (these prices are only a guideline, please contact The White House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • This home offers open visiting without restrictions


  • Parking

  • Off street parking available at the front of the house.


The White House Reviews (41)

Total of 41, showing 21-40
9.5

The White House has a Review Score of 9.5 (9.513) out of 10, based on 10 reviews in the last 2 years. Over all time The White House has 41 reviews.

Overall Experience

  • 22
  • 18
  • 1
  • 0
  • 0

Date Published

41
0
1
10
31

Review from T H (Son of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and majority of the staff are excellent and cater for mum and dad's needs. I do feel at times that there is a shortage of staff and the residents can be left unmonitored for extended periods, that said I am aware that the management are trying to rectify this situation and I do feel that
things are improving.
Overall I'm happy for my parents to be here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Son of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The White House staff supported during the last years of her life. The change of management had a huge positive impact on the level of customer service, and information received. Other key members of staff gave particular help to mum as an individual to address her needs and ours.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Friend of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited several times recently. Impressed by the standard of care and compassion. Room bright, clean and comfortable. We have no knowledge of the fees so cannot comment on value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been there for nine months and has always been well looked after. We are pleased with all the staff but have seen a great improvement since the arrival of the manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara T (Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Big thanks. We are both very happy. Thank you to all staff and management. We are well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara I (Wife of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you very much for being so kind and taking care of my husband who is very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Regular Volunteer) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very respectful to the residents. Very experienced staff and residents feel secure and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D V (Daughter of Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was concerned leaving my mother as it was the first time she had been left anywhere on her own, the management and staff put my concerns to rest. I feel my mother enjoyed her stay. When I collected my mother she looked very well, which I was so happy about.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Violet B (Resident) published on 1 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved the party. The best song that I like is "That's Amore"!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Daughter of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother's bedroom is always very clean and tidy. We have never had an issue with cleanliness. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phyllis A (Relative of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to the home to an event they were having. It was really friendly and enjoyable, the staff were very helpful. The home has a great atmosphere and I would recommend it to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I S (Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K F (Daughter-in-law of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care our mother/ mother-in-law received in the last months were profound. Communication was excellent, nothing was too much trouble, always a warm heartfelt welcome.
My mother-in-law was in care at the White House for nearly two years over that period, as a family we saw constant progress. No one
likes to put family loved ones into care, but to have reassurance that staff do the job with a passion is a big comfort.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony P (Son of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new managers arrival there has been a noticeable improvement in the care of my mother. The meeting and greeting on arrival for visiting is much more welcoming and the offer of tea and biscuits and comfortable seating arrangements in a quiet area is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T F (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into The White House two and a half years ago, just before her 82nd birthday. She has been very happy there and the staff have shown her a lot of love and kindness during that time. Her Parkinson's has now advanced so that she needs much more help from the carers, but the staff are doing
their utmost to adapt to this new situation and are always happy to talk to me about current concerns and to answer questions during my frequent visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Danielle L (Granddaughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of staff very forthcoming with assisting my nan with care. All appear very friendly and approachable. My nan appears happy and content and express no concerns currently.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian P (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House was recommended to us by a friend and we haven't been disappointed. It has a lovely homely atmosphere and the staff are excellent. dad has settled well and feels safe and cared for. We can relax in the knowledge that dad is being looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martyn W (Son of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been impressed with The White House. My mother has been a resident for over a year. She is very happy to reside there. The staff are extremely kind, always happy and seem to really care about the residents. The location is really nice, in a quiet village with local amenities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michele K (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and myself are so happy with the White House as they have made my dads stay with them so nice. Its a weight off our minds when we leave him we know he is being looked after how we would want him to be and he is very safe. The staff see to his every needs and it has made our worries of him
much less, knowing he is fine when we are not there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard B (Son of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided for mum is first class. The home is kept clean and in particular mum's room is cleaned daily. The housekeeping in respect of laundry and clothing could be improved. I often find clothes belonging to other residents in my mothers room. Her wardrobe and clothes drawers are always in
need of tidying up. The most important part of the home being the personal care of my mother has been excellent for over 5 years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for The White House is calculated as follows: ( (76 Excellents x 5) + (29 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 117 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet