The White House

Eggington, Leighton Buzzard LU7 9PQ
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9.5 41 Reviews
  • The White House, Leighton Buzzard
The White House is a twenty-eight capacity care home from the Janes Care Home group, located in Eggington, just outside of Leighton Buzzard.

Experienced care workers pride themselves on efficient care that safeguards the well-being of each resident, at the same time as being dedicated to a friendly and satisfying living atmosphere, where residents enjoy numerous activities, social events and visits from loved ones.

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Care Provided by The White House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jacqueline Darkwa (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 4

Funding & Fees Guide for The White House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,400
    • Self-Funded Residential Dementia Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £900 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,400

  • All services provided by our in house staff are included in our fees. We agree third party top up payments with the involvement of the allocated social worker. Our fees are reviewed annually unless in extreme circumstances where an early review will be called with the involvement of all parties.
  • (these prices are only a guideline, please contact The White House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • This home offers open visiting without restrictions


  • Parking

  • Off street parking available at the front of the house.


The White House Reviews (41)

Total of 41, showing 41-41
9.5

The White House has a Review Score of 9.5 (9.513) out of 10, based on 10 reviews in the last 2 years. Over all time The White House has 41 reviews.

Overall Experience

  • 22
  • 18
  • 1
  • 0
  • 0

Date Published

41
0
1
10
31

Review from Joan (Daughter-in-law of Resident) published on 1 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The overall care is satisfactory, but it does seem that the staff do very long shifts, sometimes back to back. Due to this things seem to get overlooked, like removing dentures, hearing aids, to which my mother-in-law has had two sets of dentures lost, her hearing aid washed and brace, to which we had
to flag up! Management are poor and communication is very poor. The general staff we feel are good.

Reply from Michala Taylor, Manager at The White House

We are sorry to hear that Mr Flitton believes we are not meeting the standards we set ourselves, since receiving this review we have invited Mr Flitton and his wife to a meeting to discuss the concerns held and to plan a way forward. From this meeting we have come to an agreement on changes to Mr Flitton's loved ones care plan and we sincerely hope that this will show the improvements we are looking for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for The White House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.513 for The White House is calculated as follows: ( (76 Excellents x 5) + (29 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 117 Ratings = 4.513

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The White House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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