The Edwardian

168 Biscot Road, Luton LU3 1AX

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7 Reviews

The Edwardian, Luton

Care Provided by The Edwardian

Type of Service
Privately Owned
For a maximum of 34 Service Users

Primary Care Categories
Dementia
Detention Under Mental Health Act
Learning Disability
Mental Health Condition
Older Person Care
Respite Care

Care Offered
Alcohol Dependence (past or present)
Alzheimer's
Anorexia/Bulimia/Self Harming
Asperger Syndrome
Autism/ASD
Bariatric Care/Obesity
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Challenging Behaviour/Psychosis
Down Syndrome
Drug Dependence (past or present)
Epilepsy
Head/Brain Injury
Hearing Impairment
Huntington's Disease
Motor Neurone Disease
Multiple Sclerosis
Muscular Dystrophy
Neuropathic
Orthopaedic
Parkinson's Disease
Profound & Multiple Learning Disabilities
Schizophrenia
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Owner
Edwardian Care Homes Ltd

Person in charge
May Puthoor (Registered Manager)

Local Authority / Social Services
Luton Borough Council ( click for contact details)

Admission Criteria
- Local authority referrals, Mental Health Team referrals, self funders
- Ages 50+

Room Information
- Single Rooms (34)

Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Kitchenette
Television point in own room
Wheelchair Access

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Review from Rahat Q (Respite Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience

My dad has been moved to The Edwarian Care home for a couple of weeks for Respite care. I have just positive words for the service received. My dad sounds very happy and he is already engaging in activities. He is eating and sleeping well. The home manager has been brilliant from start, she has explained

everything and kept the family informed. The staff, on arrival, were just brilliant - they ensured my dad received fruit and a snack and he is well looked after. My dad is one tough person to deal with but the staff have been extremely patient. if I could give a score of 10/10 I would.

Reply from Viktorija Stanciukaite, Area Manager at The Edwardian

Thank you so much for your kind feedback. The team are working hard and always put 100% in making sure all residents are well looked after.

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Review from Gail P (Daughter of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience

My mother has recently joined there.
The staff are very kind, and my mother physical health has improved.
Once lockdown finishes, I hope to get the know the staff better.
I would certainly recommend this home.

Reply from Shazia Hussain, Director of Operations at The Edwardian

Thank you so much for your feedback Gail, we'll be sure to pass it onto the team!

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Review from David G (Brother of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience

I usually visit my sister once a week. I book in advance (when I visit the week before). I have to have a weekly Covid test on arrival and wait for the results before I am allowed to see my sister. I am left alone with my sister and have to buzz to get out. I'm offered a drink when I visit, but what

do when I want to use the toilet. I would imagine I would have to buzz (I am unsure of this matter).

Reply from Shazia Hussain, Director of Operations at The Edwardian

Thank you so much, David! We'll be sure to feed this back to the team!

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Review from Graham W (Husband of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience

I visited my wife in the care home on three occasions. All the staff were very welcoming and showed me to a visiting room where my temperature was taken because of Covid-19 security measures.

On two occasions, my wife and I were offered refreshments, which was a great surprise and pleasure, knowing

how busy the staff must be. At no time was I asked to end my visit, and I could have stayed longer on each occasion had I wished.

My telephone contacts with the staff were cordial, and the manager was exceptionally helpful and caring. My wife made no complaints about the home or the staff, and I had a very favourable impression of a caring and well run establishment.

Reply from Viktorija Stanciukaite, Business Development Manager at The Edwardian

Thank you for your kind words about Edwardian Care Home. The team will be happy to hear such positive feedback.

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Review from Tony W (Son of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience

The manager and all of the staff have been outstanding from day one. I am so happy my mum has found this place as her new home. Understanding and very helpful staff. Keep it up, and thank you for making our family feel this way, thank you.

Reply from Viktorija Stanciukaite, Business Development Manager at The Edwardian

Dear Tony, it is so fantastic to read such great feedback about Edwardian Care Home. Thank you so much for your kind words!

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Review from Paul J (Son of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience

My mum spent six weeks with the team at The Edwardian over Christmas and New Year due to emergency respite.
The team were amazing, so friendly and caring, nothing was too much effort or trouble. They went over and above helping with WhatsApp video calls to ensure we could see Mum during a really difficult

period.
Huge thanks to the manager and the team.

Reply from Shazia Hemmens, Managing Director at The Edwardian

Hi Paul, thank you for your wonderful review. I am so glad you were happy with the service that was provided to your Mum. I will feed this back to the staff.
Kindest Regards
The Edwardian Team!

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Review from Simon L (Nephew of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience

The manager and her staff have looked after my uncle for a number of years. I cannot thank them all enough; they are always so caring, professional and friendly. The place is spotless and never smells like other homes I have been to. Nothing is too much trouble, and you always get tea and biscuits when

you visit, whats not to like, highly recommended.

Reply from Viktorija Stanciukaite, Business Development Manager at The Edwardian

Dear Lee, thank you so much for your kind feedback about Edwardian Care Home. The team are working very hard to make sure the residents are well looked after.

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Performance

Care Quality Commission (CQC) Rating

Date: 16 Aug 2019

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Requires improvement
Safe
Good
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Edwardian

What types of Care is The Edwardian registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Edwardian provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Edwardian have?

There are 34 Single Rooms.

What are the Facilities & Services at The Edwardian?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Edwardian to the centre of Luton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

The Edwardian

Care Provided by The Edwardian

Good to Know

Facilities

The Edwardian Reviews (7)