Rosedale Care Home

36 Lansdowne Road, Luton LU3 1EE
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9.8 41 Reviews
  • Rosedale Care Home, Luton
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Care Provided by Rosedale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Chelham Healthcare Ltd
  • Person in charge
  • Regina Kravcenko (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Rosedale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Front parking


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Rosedale Care Home Reviews (41)

Total of 41, showing 1-20
9.8

Rosedale Care Home has a Review Score of 9.8 (9.790) out of 10, based on 8 reviews in the last 2 years. Over all time Rosedale Care Home has 41 reviews.

Overall Experience

  • 33
  • 8
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Date Published

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Review from M S (Nephew of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted with a smile by the staff. We often arrive unannounced and always find her clean, well-dressed, and content. The staff knows her likes and dislikes. We feel that she is well cared for and her needs are met. We are delighted with all of the activities.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you so much for taking the time to leave us a review. The management and staff are thrilled with your kind words, and we're delighted that your aunty feels safe and happy with us. The team greatly appreciates your positive feedback, and we look forward to seeing you again soon.


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Review from A S (Daughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving staff and not just caring. I can tell they go the extra mile. Encouragement with soft nature is the right kind of motivation my mom needs. A clear eye for her wellness is much appreciated. My mom is fussy and has her own ways but the girls and the others support my mum and treat her.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments and we're happy we have the opportunity to care for your Mum.


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Review from Vivion D (Brother of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a difficult start, my brother has settled in well. Staff have been very helpful and attentive, polite and courteous. Would highly recommend Rosedale Care Home to others.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you for taking the time to leave us a review, the team are so pleased with your positive response, and we all look forward to seeing you again soon!


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Review from S B (Daughter-in-law of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't fault the love and care our mother has had during the nine years she has spent at Rosedale. We would like to give our thanks to all the staff at this lovely home.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us a review. The management and staff are delighted with your comments, and we feel blessed to have been able to care for your mum. Our thoughts are with you and your family during these difficult times.


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Review from Warren J (Son of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is much happier being here. She is well stimulated, looked after and content in herself. I could not be more happier as a son for my mum. The service is fantastic and staff are great.

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Review from Patricia Q (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy and settled at Rosedale, and he feels that the staff treat him with dignity and respect. He looks clean and well looked after, and the staff let me know if he needs anything special or different getting. Overall, a very good first impression of a well-run care home.

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Review from Barbara W (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent his last few years there and was happy and extremely well cared for. They had the utmost patience with him and, even in his final days when he didn't know his family, he would always smile when the staff spoke to him. They showed him nothing but care and compassion and the house felt just
like a big family, with plenty of varied activities that the residents could participate in.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you for taking the time to leave us a review. Your words are exceptionally kind and the staff are delighted to have cared for your dad. Our thoughts are with you and your family during these difficult times.


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Review from Patricia B (Granddaughter of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosedale Care Home is a home from home for its residents. The care staff know their residents and personalisation and individualised care is evident. The manager and all the team provide the highest quality care with kindness, compassion, dignity and respect for the residents' individual needs. They
do their jobs with humour and empathy and it is very clear that the caring role is more than a job to them. There is a calmness and sereneness to this home. The staff tailor activities to residents' needs and lives. Grandad was exceptionally happy and cared for here. I would not hesitate to recommend this safe, homely, person-centred home for your loved ones.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us such an extensive review. The management and staff very much appreciate your comments and equally feel honoured to have been given the opportunity to meet and provide care for your grandad. We wish you and all the family well for the future.


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Review from J O (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was on respite for six nights in May 2022. Prior to his visit, I wanted to 'check out' the home and make sure it was suitable for his needs. The residents I saw looked clean and happy. I spoke to various members of staff who answered any queries I had at the time. Dad enjoyed his stay so much
he wanted to stay longer, unfortunately, they did not have space for him. I mentioned to the staff that if any day/week became available I knew Dad would love to come back. Six months later a space became available and Dad is currently in respite for two weeks - today he told me he would like to stay a little longer as he is enjoying himself so much. He loves the food, and the attention and kindness shown to him by all members of staff. When I go on holiday shortly I will not have to worry about Dad as he will be in safe hands. If you get the opportunity for an elderly relative to stay in this home, I would totally recommend this.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time for leaving us such an extensive review, the management and staff are delighted with your comments, and we are so glad that your dad feels safe and happy. The team are so pleased with your positive response, and we all look forward to seeing you again soon.


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Review from Caroline W (Friend of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosedale Care Home staff are very kind and caring towards their clients - I accompanied my 96-year-old friend who is a resident for almost two years to the hospital for a routine hospital appointment. The staff member who came with us showed great professionalism. My friend laughed and chatted and enjoyed
the day out - thanks to the staff who are encouraging and caring.
My friend is happy there and I am pleased with her care.


Visits are well organised - my friend always looks lovely and clean and in good spirits. Whilst she has mobility and memory problems she has settled in well. Her room is lovely - I know she enjoys her meals and the communication between family and care home is excellent.


Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you for taking the time to leave us a review. The management and staff are delighted with your comments and we're glad you all feel part of the Rosedale family. We look forward to seeing you again soon!


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Review from J J (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel mum is being very well looked after.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Dear Jackie, many thanks for taking the time to leave us a review. The staff and management are delighted with your comments, and we look forward to seeing you again soon.


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Review from Marie F (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are very friendly. We are very pleased, as a family, with how well our Mum is taken care of.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us a review. The management and staff very much appreciate your comments and equally feel honoured to have been given the opportunity to meet and provide care for your mum. Your words will bring much joy to the staff during such difficult times.


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Review from M T (Friend of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my long term friend, and very happy service she is getting. Thank you for all your care. God bless you all.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us a review. The staff and management are delighted with your comments, and we look forward to seeing you again soon.


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Review from Margret O (Resident) assisted by family/friend published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been staying here for just over three months. While staying here the staff have looked after me very well and treated me like family. My room is very comfortable and I have everything I need. The food is good. I enjoy the company of other residents. I look forward to being pampered i.e. hair
and nails. I would like to thank the staff for all their care in these very difficult times.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you for taking the time to leave us a review, the team are so pleased with your positive response.


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Review from Sharon P (Niece of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one when my uncle was admitted the staff were brilliant. So when my aunt needed a care home there was no hesitation in coming to Rosedale Care Home. She is so happy there and the staff are just lovely people. Rooms are lovely - accommodation is very homely.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Many thanks for taking the time to leave us a review. Your positive praise and kind words are very much appreciated. The staff and management are delighted with your comments, and we look forward to seeing you again soon. Stay Safe!


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Review from Clare G (Daughter-in-law of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident is well cared for by staff at all times. She is cared for in an appropriate manner although this can be difficult for them.

Reply from Regina Kravcenko, Manager at Rosedale Care Home

Thank you for taking the time to leave us a review, we are so pleased with your positive response, and we all look forward to seeing you again soon.


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Review from Clive D (Nephew of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived at Rosedale Care Home for almost three years. She was always well-loved and cared for.
Unfortunately, my aunt passed away in January but I have nothing but praise for the love and care she received especially towards the end.

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Review from Margaret C (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult year but I know my Mum is being looked after to a high standard. Staff are always very polite and helpful when I call. Thank you for all your hard work.

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Review from L M (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum only came to Rosedale in January 2020, so up until the point where we were able to visit. We were very happy with her care but obviously Covid-19 we have been unable to see her. But the care home was very good throughout the summer months as we were able to visit in the garden. Since then, we have
not been able to visit but we ring and the staff keep us updated. Mum also has dementia.

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Review from M B (Son of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is excellent couldn't ask for better. My mum is very happy here.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Rosedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Rosedale Care Home is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Rosedale Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Frequently Asked Questions about Rosedale Care Home

What types of Care is Rosedale Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosedale Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosedale Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Rosedale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosedale Care Home to the centre of Luton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.