Fee will be determined once the needs of the particular person are assessed.
Beech House has a Review Score of 9.9 (9.867) out of 10, based on 18 reviews in the last 2 years. Over all time Beech House has 33 reviews.
Review from D R (Daughter of Resident) published on 9 January 2025
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience about the care we deliver at Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends. We always strive to go the extra mile to make a homely feeling for everyone.
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Review from P G (Son of Resident) published on 9 January 2025
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. We endeavor to provide the best experience for our residents and their families. We are so glad to hear of your experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends. any suggestions provided will be taken as a means of constructive feedback and we assure you that we will do everything to ensure that we committed to deliver excellent care. Your advice will be taken into account for our growth and development.
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Review from Roy T (Son of Resident) published on 9 January 2025
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends.
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Review from Lorraine M (Daughter of Resident) published on 9 January 2025
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring the delivery of high-quality care to make a difference in our residents and their families' lives. Engagement, support and your positive feedback on our care is highly appreciated.
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Review from Brian W (Son of Resident) published on 9 January 2025
Submitted via Website •
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Your positive feedback on our care is highly appreciated.
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Review from Rezena K (Daughter of Resident) published on 9 January 2025
Submitted via Website •
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Your positive feedback on our care is highly appreciated. Every individual has a unique need, hence we adopt person-centred approach to respect their needs.
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Review from Stephen G (Son of Resident) published on 9 January 2025
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Your positive feedback on our care is highly appreciated.
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Care / Support
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Value for Money
Review from P G (Daughter of Resident) published on 9 January 2025
Submitted via Website •
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Your positive feedback on our care is highly appreciated.
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Care / Support
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Management
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Value for Money
Review from S G (Daughter of Resident) published on 27 June 2024
Submitted via Website •
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends.
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Staff
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Management
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Value for Money
Review from Tracey Q (Daughter of Resident) published on 27 June 2024
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Reply from Kailash Khanal, Registered Manager at Beech House
Thank you Tracey for taking the time to share your experience of Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends. Your kind cooperation throughout the journey of your mum's stay at Beech has been excellent.
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Review from M W (Daughter-in-law of Resident) published on 8 March 2024
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Reply from kailash khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family & friends.
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Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Wendy H (Daughter of Resident) published on 7 March 2024
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Reply from kailash khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. We endeavour to provide the best experience for our residents and their families. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and their beloved family and friends. We assure you of the continuity of providing such service.
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Review from Anne W (Wife of Resident) published on 7 March 2024
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Reply from kailash khanal, Registered Manager at Beech House
Thank you for taking the time to share your experience of Beech House. Your feedback is really important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives. Your positive feedback on our care is highly appreciated.
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Care / Support
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Treated with Dignity
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Staff
Activities
Management
Safety / Security
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Value for Money
Review from Gillian H (Wife of Resident) published on 7 March 2024
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Reply from kailash khanal, Registered Manager at Beech House
The team here at Beech House would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference to their lives. We are devoted to maintaining and delivering high-quality care.
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Review from Jackie R (Mother-in-law of Resident) published on 7 March 2024
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Reply from kailash khanal, Registered Manager at Beech House
The team here at Beech House would first like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference to their lives. We are devoted to maintaining and delivering high-quality care.
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Review from Tessa G (Daughter of Resident) published on 8 December 2023
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Review from Lynn D (Daughter of Resident) published on 5 September 2023
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Review from Lin R (Wife of Resident) published on 1 September 2023
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Review from S C (Daughter of Resident) published on 6 January 2023
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Review from Sue B (Daughter of Resident) published on 16 November 2022
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The Review Score of 9.9 (9.867) out of 10 for Beech House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for Beech House is calculated as follows: ( (189 Excellents x 5) + (16 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 211 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beech House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Oct 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Home Manager
Joined: 2019
Since joining the healthcare sector in 2005., I have worked in a number of different roles, in both clinical and non-clinical settings.
Having worked my way up from care assistant I have been the care home manager here since November 2019.
I am responsible for the day-day running of the home from liaising with CQC to the social care needs of all of our residents to many more tasks.
Managing a team of over 30 care staff means I am responsible for ensuring the Health & Safety of all staff, residents, visitors and premises are to the highest standard.
Job Title: Administrator
Joined: 2020
I joined Beech House Care Home in September 2020. Previously having been a teaching assistant within a primary school for 14 years, and having worked within the accounting sector, I decided to combine my skills and background in joining the care industry. Now, as the Administrator at Beech House, I am responsible for liaising with the residents’ families, ordering everything that is needed within the home and creating weekly reports. Other duties also include preparing and sending information to the Head Office, such as admission and discharge forms, and compiling Month End paperwork. I thoroughly enjoy the wide range of duties I am tasked with, and how different every day at the home is.
Job Title: Night Senior Carer
Joined: 2019
I joined Beech House as a Senior Carer in December 2019.
Job Title: Senior Care Assistant
Joined: 2021
After starting as a senior care assistant in August 2021, I thoroughly enjoy looking after our residents.
Job Title: Care Assistant
Joined: 2020
Joined Beech House in August 2020
Job Title: Maintenance Engineer
Joined: 2010
I have worked at Beech House since November 2010 after previously working as a painter and decorator, my role here is to look after the building compliance, health and safety as well as the fire management to ensure we keep everyone safe and secure for the residents and guests. During your move in I will be on hand to give assistance and support including from setting up TVs and internet-based equipment to hanging your favourite pictures where you want them. I keep things running smoothly as the Maintenance Person and carry out day-to-day maintenance duties as and when they are needed.