St Christopher's

Ascot Priory, Priory Road, Ascot SL5 8RS
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10 38 Reviews
  • St Christopher's, Ascot
A beautiful, family run, boutique care home where residents' quality of life is paramount. Set in 40 acres of beautiful grounds, rated Outstanding by CQC (March 2022).

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Care Provided by St Christopher's

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Fidelma Tinneny (Registeted Manager)
  • Admission Criteria
    • All clients are assessed prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for St Christopher's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £2,000
    • Self-Funded Residential Dementia Care £1,450 – £2,000
    • RESPITE Self-Funded Residential Care £1,450 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £2,000

  • Fees subject to individual assessment
  • (these prices are only a guideline, please contact St Christopher's to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families and friends are welcome to visit at any time


  • Parking

  • Visitor parking available


St Christopher's Reviews (38)

Total of 38, showing 21-38
10

St Christopher's has a Review Score of 10 (9.974) out of 10, based on 10 reviews in the last 2 years. Over all time St Christopher's has 38 reviews.

Overall Experience

  • 35
  • 3
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Date Published

38
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28

Review from Amanda Jayne W (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our elderly mum was in hospital and had to go straight into a care home once discharged.
We had a virtual tour of St Christopher’s and felt it would be amazing for our mum. There is a lovely feeling on visiting and grounds beautiful. We have met most of the staff - all very caring and Mum is getting
such lovely care and is definitely much better health-wise.
We get regular updates. Trips are organised and there are lots of things going on for the residents.
We love that our mum is very well cared for and part of a little family at St Christopher’s.

Reply from David Tanner, Director at St Christopher's

Thank you so much for your kind words. I will make sure the team hear them. Best regards


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Review from Anne S (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and has been at St Christopher's for over two years. He came to St Christopher's when my mother was at the end of her life, as she had been his full-time carer. I was overwhelmed by the kindness the team showed dad the first time they visited him, during what was a very stressful
time for the family. Not only did they quickly put dad at ease and show him so much respect and understanding, but they were also very thoughtful and caring to me too. Ever since then dad has received amazing care from all of the staff, who are cheerful, respectful and genuinely warm people. It is such a relief to know that dad is well looked after and happy in his surroundings. St Christopher's is a very special home with a wonderful welcoming and cosy atmosphere, which feels like home from home. There is great communication between the staff and family members so that we are always kept updated on how dad is doing. A huge and heartfelt thank you to all of you.

Reply from David Tanner, Director at St Christopher's

Thank you so much for your comments. I will ensure the team see them.


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Review from Melanie H (Daughter of Resident) published on 15 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at St Christopher's for 2 and a half years, she suffers from dementia which is getting worse. I am extremely happy with the way she is being looked after and given such excellent care by all the staff. They always get in contact with me if there is something I need to
know about her state of health. They are very open about telling you what is going on and inviting suggestions from relatives. It is very comforting to know that the same people have been looking after my mother all this time and have got to know her really well, that continuity is very reassuring.
Every week St Christopher's organises a full programme of activities for the residents, I know my mother loves the singing. When you can no longer look after your loved one yourself it is quite scary to hand them over to someone else 24/7 but I have complete confidence that my mother is having the best possible care. I'd recommend this care home without hesitation.

Reply from David Tanner, Director at St Christopher's

Thank you so much for your comments. I will make sure the team at St Christopher's hear you views.


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Review from Jane M (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at St. Christopher's since last autumn when our mother passed away. Despite the very difficult circumstances (having spent a few weeks in another home which turned out to be unsuitable) and then losing his wife, my father settled very quickly into life at St. Christopher's.
ALL the staff go out of their way to make residents feel at home and to give them the care and attention needed. Whether it be the handyman, cook, owners or of course care staff, they really are fantastic. I live abroad, which means I cannot visit as often as I would like, but since my father has been at St. Christopher's, I have found a sense of serenity knowing that he is being looked after so well. It is not possible to express in words the gratitude felt towards the whole team. We feel so lucky as a family to be able to visit whenever, enjoy meals together and not have to worry anymore. Thank you!

Reply from David Tanner, Director at St Christopher's

Many thanks, Jane. Your kind words mean a lot to us. I shall make sure the whole team have a chance to read them.


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Review from Gregory T (Grandson of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident for just over 1 year and during that time, has suffered with worsening dementia. However, the staff are wonderful, work incredibly hard and are always caring and friendly, to ensure my nan is always being looked after very well.
Especially with some recent health issues,
the care has always been maintained to a high level and the overall home and facilities are very good.

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Review from A T (Son of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home where everyone is made very welcome. I am able to visit any time of the day and have never encountered any issues. The staff are always helpful and supportive. Would certainly recommend the home to anyone requiring an excellent level of care in a lovely environment.

Reply from David Tanner, Director at St Christopher's

Thank you for your kind words, I will pass them on to the team.


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Review from David S (Son of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely secure care home. Fantastic staff with beautiful gardens and wildlife along with the resident's chickens. It's given my mother a whole new lease of life. And it's a really nice place for us to visit and make use of the gardens.

Reply from David Tanner, Director at St Christopher's

Thank you very much for your views.


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Review from Ali B (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Christopher's is such a wonderful home for my mother. I am so impressed by all the staff here, for everything they do for her. In particular, her birthday has been amazing, everyone, whatever role they play at St Christopher's wishes her a happy birthday with cake, cards, presents and a banner. They
welcomed all her relatives with warm arms when we visited. Everyone is exceptional. Thank you.

Reply from David Tanner, Director at St Christopher's

Thank you for your kind words. I will make sure the team see them.


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Review from A P (Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy as a resident of St Christopher's, I find it a very friendly place and the staff are very kind and helpful and nothing is any trouble to them to see you have what you want. There are plenty of activities to join in if you wish but nothing is forced on you. It is lovely to be walking
or sitting in the lovely grounds. Visitors are always welcome to come and visit.

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Review from V F (Daughter of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All personnel are caring and friendly to both my mum and us. There are activities every day. Although because of Mum's eyesight she can't join in everything. The GP visits weekly. Food is excellent.

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Review from John (Nephew of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Christopher's is an attractive residential home, small enough to feel welcoming and not institutional. The grounds are very pleasant for walking. The staff are outgoing and have time to spend with the residents. The food is fairly plain and good provision is made for those who need help eating or
special regimes. The accommodation is clean and safe. There is a good range of activities and trips to provide variety over the week. The carers definitely have the welfare of the residents as their priority.

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Review from Michelle (Daughter-in-law of Resident) published on 28 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great organisation - really treat us like family. We appreciate the care and attention they give us and the individualised support they provide. The smaller size of the facility is just what we were looking for.

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Review from Georgina (Daughter of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had looked around a number of care homes trying to find the right place for my Mother. As soon as I walked into St Christopher's I knew it was the right place and I haven't been disappointed.
All the staff, whatever their line of work in this lovely home are kind, caring, compassionate, friendly,
attentive and professional. The residents are treated with respect and dignity no matter what their needs and nothing is too much bother. The owners and staff work so hard to help the residents to feel like this is their 'home' and for them to be happy and content, and importantly to still enjoy life.
I always said to my Mother I would never ask her to move anywhere that I wouldn't be happy to live in, and I would very happily live here. It is such a relief to know that my Mother is being so well looked after in a safe, happy, caring environment.

Reply from David Tanner, Director at St Christopher's

Dear Georgina, many thanks for your kind words. I will make sure the staff read them. Best regards David


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Review from Alison G (Daughter of Resident) published on 24 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St Christopher's for 18 months and during this time she has received the utmost care and kindness. The staff treat her with dignity and constant attention to her changing needs. There is such a warm atmosphere in the home, staff are always welcoming and supportive when we visit -
which we are encouraged to do at any time of day or night. Staff continuity has greatly helped Mum to feel secure and confident.

Reply from David Tanner, Director at St Christopher's

Dear Alison, Many thanks for your kind words. I will make sure the staff team read them.


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Review from Lynn C (Regular Volunteer) published on 25 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I attend St Davids on a regular basis. The staff are always helpful, cheerful, courteous and respectful to visitors and residents. The building is kept clean and well maintained and is in beautiful surroundings. It is definitely a home that I would consider for my mother

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Review from Jon (Son of Resident) published on 17 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A supportive and caring environment. Staff kind and respectful and attentive to individual needs and interests. Maybe a little short staffed at times. A healthy and varied menu and daily choice available. Feels like a large home rather than an institution or hotel. Lovely grounds.

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Review from Jan J (Daughter of Resident) published on 9 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was made to feel very welcome when she moved in to St. Christophers. She suffered from dementia and had just lost her husband after over 65 years of marriage. The staff at St.Christopher's could not have been more caring, loving, gentle and attentive throughout her two years stay. This
applies to all the staff including the cooks, domestic staff, gardeners, maintenance staff, activity girls, hairdresser etc and of course the incredible carers. It was like a family.


My brother, sister and I were always made welcome at any time of day or night. Sometimes I felt our family, including grand children and little great grandchildren, sometimes seemed to take the place over. This was welcomed in the home and the other residents seemed to enjoy the hustle and bustle and seeing the children and babies.


My mother's room was always immaculate and my mother, as with the other residents, always looked fresh, clean and well presented.


Unfortunately mum's health deteriorated and in her final days her care was exemplary. We cannot get over the genuine, gentle care she was given and the utmost respect shown to her at all times. We were able to stay with her at night if we wished and the staff gave us huge amounts of support right to the end.


Thank you so much all of you.


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Review from Penny L (Daughter of Resident) published on 9 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my elderly mum, who has Alzheimers, moved to St Christophers in May 2014 she has gained a new lease of life. The staff are kind, caring and professional and treat my mum with great dignity and respect. They see the real person that she is and do not talk down to her. My mum has been able to
take up drawing and flower arranging again as well as other craft activities. She had given up all her hobbies while living alone at home. Her physical and medical needs are well cared for, which gives me great peace of mind. I always feel comfortable visiting her - little things like seeing her always being well dressed and watching her laugh over a game of Rummikub make a huge difference. I'm always welcome, no matter what time I visit, and staff always have time to talk to me. They serve us tea and cake so we can sit and chat in her room. The rooms are kept clean and warm and attractive, and my mum's room always looks how I would like it to be, with her personal pictures and furniture. The entertainment staff do a wonderful job with trips out, so that I've even been able to go to Windsor Castle with my mum, and with lots of activities indoors. Making the decision to help my mum move to residential care was one of the hardest decisions I have made, but St Christophers has been the best place I could have imagined for her.

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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for St Christopher's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for St Christopher's is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) ) ÷ 117 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Christopher's is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Winnie

Winnie Poulsen

Job Title: Manager

Joined: 2013

Winnie is a highly experienced and compassionate manager.


Amy

Amy Barker

Job Title: Deputy Registered Manager

Joined: 2007

Amy is the Deputy Registered Manager at St Christopher's Care Home. A nurse by background, Amy has over 17 years of experience in elderly care. Amy is dedicated and passionate in ensuring outstanding care is provided to our residents, promoting a positive and efficient work environment, while supporting staff development and training.