Pembroke Care

32 Alexandra Road, Reading RG1 5PF
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9.5 58 Reviews
  • Pembroke Care, Reading
Pembroke Care, is a family run facility situated in a peaceful residential area of Reading, and is convenient for a range of healthcare resources including the Royal Berkshire Hospital and the Town Centre.

Pembroke Care can offer the senior citizen a choice of lifestyles to suit their individual and changing needs. There is a range of care to choose from which is either provided from the residential home Pembroke Lodge which is more suited for dementia, Pembroke Apartments where the senior citizen can enjoy the use of a whole flat with as much or as little care as they need, or in the beautifully converted assisted living facility - Alexandra Lodge.

Pembroke Care provides residents with a secure, relaxed and homely environment in which their care, comfort and well-being is of prime importance. Their neighbouring properties are perfectly located in a quiet residential area, all within easy reach of Reading town centre.

Please visit the website for further details.

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Care Provided by Pembroke Care

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Pembroke Care (Reading) Ltd
  • Person in charge
  • Charles D'Cruz (Manager)
  • Admission Criteria
    • By assessment
    • Ages 50+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (18)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Pembroke Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,450
    • Self-Funded Residential Dementia Care £1,250 – £1,450
    • RESPITE Self-Funded Residential Care £1,250 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,450

  • Fee's are primarily dependant on the care required, and also on the room or property taken. This can be further discussed in your initial enquiry.
  • (these prices are only a guideline, please contact Pembroke Care to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the manager to make the appointment.


  • Parking

  • On site parking.


Pembroke Care Reviews (58)

Total of 58, showing 1-20
9.5

Pembroke Care has a Review Score of 9.5 (9.522) out of 10, based on 22 reviews in the last 2 years. Over all time Pembroke Care has 58 reviews.

Overall Experience

  • 49
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Date Published

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Review from E P (Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked a 3 day stay at Pembroke Care as I was not sure whether I would need nursing care after an operation. My recovery was good and I did not need nursing care but a warm sheltered environment staffed by dedicated carers, available 24 hours, was very reassuring and helped my recovery. My room was
warm and comfortable and I had access to a dining and sitting area and a garden. The staff were very attentive to my needs and were professional and genuinely caring. Thank you all for making my stay and recovery period both comfortable and pleasant.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind words. We're pleased to hear that your stay with us provided the comfort and reassurance you needed during your recovery. Our team takes great pride in creating a warm and supportive environment, and it's wonderful to know that you found our care helpful. Wishing you continued good health, and we appreciate you taking the time to share your experience.


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Review from K U (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Pembroke Lodge is a small personal care home where my mother resides. I have always felt the staff are caring and attentive. Mum suffers with dementia but she seems happy and comfortable there. They are very accommodating when we request to visit Mum.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind feedback. We are glad to hear that your mother feels happy and comfortable with us, and we are grateful for your trust in our care. Supporting residents with dementia with compassion and attentiveness is at the heart of what we do. It's always a pleasure to accommodate family visits, and we're pleased you feel welcomed. Your words mean a lot to our team.


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Review from Hilary C (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff who looked after my late father were so efficient, kind, caring, honest and totally professional.
We, as a family, are truly grateful that my father received excellent care.
From start to finish, Pembroke Care looked after my father so well.
Thank you so much.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind words and for sharing your family's experience. It was an honour to care for your father, and we're humbled by your appreciation of our team's dedication and professionalism. Supporting him and your family was a privilege, and we're grateful to have been part of his journey. Your gratitude means so much to all of us. Thank you.


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Review from Ian W (Son of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with such care and kindness during her final year of life, at the Pembroke Lodge. It was so reassuring for her relatives to know that she was looked after with such care, professionalism and love. Thank you to all at Pembroke Lodge.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your heartfelt message. It means so much to know that your mother's final year was marked by care, kindness, and compassion from our team. Supporting her and providing comfort during that time was a privilege for us. We're truly grateful for your trust and your kind words about our staff's dedication. Our thoughts are always with you and your family.


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Review from Peter T (Son of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were great and made the birthday celebration special for my father, they went the extra mile! Thank you all for what you are doing for him. He was fully engaged in the experience and he and his family members had a lovely time. God bless.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for sharing such wonderful feedback. We're delighted to hear that your father's birthday was a memorable celebration. Our team truly enjoys creating special moments, and it's lovely to know he and your family had a joyful experience. We're grateful for your kind words and for the chance to be part of these important times. Blessings to you and your family as well.


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Review from Gill W (Daughter of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Pembroke since 2019 and we have been very happy with her care. We were fortunate that, with the help of technology, were able to maintain good communication links with her during the difficult Covid years. The carers are wonderful and the owners/managers are always available
to discuss my mum's care.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your feedback. We're glad that technology helped keep you connected with your mother during the challenging Covid period, and we're pleased to hear that her care has met your expectations. Our dedicated team strives to provide attentive and compassionate support, and we're always here to discuss any aspects of her wellbeing. We appreciate your trust in us and are grateful to have your mother with us at Pembroke.


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Review from Dallas R (Son of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away aged 99 at the Pembroke Care home. He had been a resident there for over 7 years during which time the staff and management at Pembroke Care looked after him extremely well. When he first moved there after a minor medical emergency he was able to live in his own apartment
across the road from the main home giving him the independence and privacy he wanted. As his health gently declined he was able to move into other parts of the care home which were able to give him closer supervision in case of emergencies like a fall. I live in Asia but managed to see him reasonably frequently. The staff always made it easy to visit at any reasonable time and I was always pleasantly surprised how unfailingly kind and gentle they were towards my father. Caring for the old cannot be an easy task and they always seemed to do so with constant cheerfulness and warmth. I cannot recommend Pembroke Care Home highly enough.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind words. It was a privilege to care for your father over the years and to witness his unique spirit. We're pleased that he was able to maintain his independence in his own apartment and transition smoothly as his needs changed. Our team values the importance of creating a warm and welcoming environment, and your appreciation of our staff's dedication and compassion truly means a lot. Supporting families from afar is something we strive to make seamless, and we're grateful for the opportunity to provide comfort and care to both you and your father.


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Review from P T (Son of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Pembroke for over 5 years, he has been looked after very well and the staff are very friendly. Due to his condition, he needs a lot of attention and in spite of this, he is healthy.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you so much for your kind words and for taking the time to share your experience with Pembroke. It has been our pleasure and privilege to care for your father over the past five years. We strive to ensure all our residents receive the attention and support they need, and it's wonderful to hear that he is happy and healthy under our care. Our team is dedicated to providing a friendly and nurturing environment, and we're glad this has been reflected in your father's experience.


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Review from Louise H (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has stayed in Pembroke Lodge since May 2021, and we have always found the staff very good & caring, providing great care & support to my mum who has dementia & Alzheimer's. The home is small & friendly & there is a lovely garden to sit out in, in the summertime.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your lovely feedback. We are so pleased to hear that you and your mum have had a positive experience at Pembroke Lodge. Caring for residents with dementia and Alzheimer's requires a compassionate and dedicated team, and we're glad that our efforts have made a difference in your mum's care and comfort. We take pride in offering a welcoming and homely environment, and it's great to know that you've enjoyed the garden during the summer months. If you ever have any questions or suggestions, please feel free to reach out to us.


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Review from Claire S (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living with Pembroke Care for about 18 months. In that time I have had nothing but praise for the staff there. The carers are all very helpful, and pleasant and nothing is too much trouble. Mum is well cared for and although at times she can be confused and unsure of where she is, we can
see she is generally happy in a calm and caring environment.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind words and for sharing your experience with Pembroke Care. It's wonderful to hear that your mum has been well cared for over the past 18 months and that our team has made a positive impact. We understand how challenging it can be when a loved one experiences confusion, and we're committed to providing a calm and reassuring environment where they can feel safe and comfortable. Your praise for our carers is much appreciated, and we'll be sure to pass on your compliments to the team. Please don't hesitate to reach out if you ever have any questions or further feedback.


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Review from R P (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Pembroke Care for 4 years, and this is an update to a previous review. I would like to extend again my gratitude for the care provided and am particularly thankful for the systems put in place by the Deputy Manager. For example, the relationship between Pembroke Care
and the local GP surgery is excellent, meaning that any health concerns raised are dealt with promptly and professionally.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your kind words and for taking the time to update your review. We are delighted to hear that your mother continues to receive the care she deserves, and we appreciate your recognition of the systems we have in place. Our team works hard to maintain strong relationships with healthcare providers like the local GP surgery to ensure timely and professional attention to any health concerns. Your feedback encourages us to keep striving for excellence in the care we provide. Thank you for your continued trust in Pembroke Care.


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Review from G S (Friend of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Friend seems well looked after as in clean clothes and environment is clean. I appreciate that older people can be stubborn but not aware of much happening to stimulate. As far as I know no complaints re food.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you for your feedback. We're glad to hear you feel your friend is well cared for in terms of cleanliness and comfort. We do offer a variety of daily activities designed to engage and stimulate our residents, but participation is always optional. We understand that some individuals may choose not to join, and while we strive to cater to everyone's preferences, it can be challenging to meet all interests. We will continue to offer opportunities and encourage participation while respecting each resident's personal choices. Thank you again for your input!


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Review from Stephen T (Son of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father is a resident at Pembroke Lodge and is thoroughly enjoying his stay. The staff always seem helpful and caring as well as extremely communicative. The food is always good and with the pleasant surroundings and garden a joy to walk around.

Reply from Daniel DCruz, Deputy Manager at Pembroke Care

Thank you so much for your kind words! We're thrilled to hear that your father is enjoying his stay at Pembroke Lodge. It's wonderful to know that he appreciates the helpful and caring staff, as well as the quality of the food and the beautiful surroundings. Our team works hard to ensure all residents feel comfortable and supported, and we're glad that this has been your father's experience. We truly value your feedback and look forward to continuing to provide a positive environment for him.


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Review from P J (Power of Attorney of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The person that I hold POA for is undoubtedly in the care home best suited to her needs though there are some criticisms mainly in the lack of stimulation though this is partly the fault of the resident that I hold POA for in that she does not relate well in any way to the other inmates that she comes
into contact with and she protests that the TV is on too much. This aside, she is very well cared for in terms of her physical requirements. The Care Home has responded to the request for extra bedding and her en suite lavatory and shower is spotless and safe. She is in a spacious comfortable room. A safety rail has been placed on the side of her bed and a good lamp makes it easier for her to read. I feel that the proprietor really cares for my friend's welfare - he and his chef have now supplied two lovely parties for birthdays. Her friends are always welcome to visit and they are offered coffee etc. The stability of the staff is also good and that means that my friend is understood.

Reply from Iqra Malik, Deputy Manager at Pembroke Care

Thank you for sharing your feedback. I'm glad to hear that your friend is well cared for physically and that the care home is attentive to her needs, including providing a clean and safe environment and addressing requests promptly. It's great that the proprietor and staff show genuine concern and create a welcoming atmosphere with thoughtful touches like birthday parties. We understand that social interactions and personal preferences can be challenging, but we're committed to continuously improving the experience for all residents. Your observations about the stimulation and TV are noted, and we'll work on finding ways to enhance engagement and comfort. Thank you for your valuable input!


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Review from Kathy T (Friend of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been treated with courtesy and friendliness by the staff who greet me and they are helpful in getting my friend ready to go out and especially help with getting her to or from the car. They also make visits when we don't go out as comfortable as possible. All my requests to management
are answered quickly and positively. A calm, quiet life is provided for my friend which is what she likes. A few more events/activities would be appreciated but I know my friend is fairly fussy!

Reply from Iqra Malik, Deputy Manager at Pembroke Care

Thank you for your review, we do offer daily activities but not everyone likes to join in. We do try and encourage them, however at the same time we do respect their wishes.


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Review from Matthew R (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pembroke Care offers an intimate warm environment for my mother. It has the look and feel of her old home with wonderful gardens to explore and enjoy. The transition from one's own family home to a care home must be a testing time for a new resident but my mother was made to feel one of the family from
the first day. She has been at Pembroke Care over 2 years and is comfortably settled in enjoying the relaxed homely atmosphere. All the team at Pembroke Care are diligent, serene, attentive and above all understanding to both the needs of the resident but also their families. My mother's Birthday was celebrated as it would be at the family home with banners, balloons, decorations and cake. None of this was requested by us, Pembroke Care just laid it on - as is their way. It makes you feel that your loved one is in the best of hands and they really care about them as much as you do.

Reply from Iqra Malik, Deputy manager at Pembroke Care

Thank you for the glowing review, it is a privilege to be looking after your mother. We are all one big family and enjoy celebrating with them as we would our own families.


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Review from Anne-Marie C (Daughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Pembroke Lodge until her death earlier this year. She had come from another Care Home which was adequate but nowhere near as nice as Pembroke Lodge. The staff here are both knowledgeable and really caring, the food was excellent and although my mother had diminished appetite,
the efforts made by staff, to provide fresh fruit and food was excellent. There is a lovely garden and all residents were treated with respect. I am very happy that she had the experience of staying at Pembroke Lodge with the kind and caring family atmosphere it has.

Reply from Daniel D'Cruz, Deputy Manager at Pembroke Care

Thank you for your heartfelt review. We are deeply sorry for your loss and honoured that your mother spent her final days with us at Pembroke Lodge. Our team takes immense pride in providing knowledgeable and compassionate care, and it is truly rewarding to hear that our efforts made a positive difference. We're glad to know that she enjoyed the food and that our staff's dedication to her well-being was evident. Your kind words about our garden and the respectful treatment of residents are greatly appreciated. We strive to create a family atmosphere and are pleased it brought comfort to your mother and your family. Please feel free to visit at any time, you are always welcome. With heartfelt regards.


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Review from C M (Power of Attorney of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very attentive to my friend's needs, wishes and concerns. He is taken seriously, and if there's a medical need, they respond without delay.
They treat him respectfully and with great concern. I am very happy with his care.

Reply from Daniel D'Cruz, Deputy Manager at Pembroke Care

Thank you for your kind words about the care we provide at Pembroke Care. It's wonderful to hear that the needs, wishes, and concerns of our service users are being attentively and respectfully addressed by our staff. We take great pride in ensuring a prompt and appropriate response to any medical needs, as the well-being of our residents is our top priority.
Your satisfaction with the level of care and respect offered to your friend is very important to us, and we're delighted to know that you're happy with our services. We're committed to maintaining this standard of care and attention for all our residents.
Thank you for your trust and support.


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Review from S B (Niece of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pembroke Care Home is a lovely place. All the staff are very helpful and polite when you visit the home. When you telephone to see how a resident is, the staff will always give you an update on that person. When visiting, all the residents seem relaxed.
I have visited a few more other homes before
Pembroke, and Pembroke is very well run.
I can feel assured that my relative is well looked after.
The only negative is it was easier to be able to just arrive instead of having to book your visit. But I can understand why this is done.

Reply from Daniel D'Cruz, Deputy Manager at Pembroke Care

Thank you for sharing your positive experience with us. We're pleased to hear that our staff's helpfulness and politeness stand out to you and that you feel reassured about your relative's well-being with us. It's great to know our residents appear relaxed and content.
Your understanding regarding our visitation booking policy is greatly appreciated. While we aim to accommodate spontaneity, this policy helps us ensure a safe and comfortable environment for everyone.
We're glad to be your choice after exploring other options, and we remain committed to maintaining our high standards of care.


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Review from Sue P (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always seems extremely happy and clean, her hair washed and nails painted, and she is always praising the staff.
The staff are so caring, very attentive, supporting her every need.
Would highly recommend this care home.

Reply from Daniel D'Cruz, Deputy Manager at Pembroke Care

Thank you for your kind words, Sue. Your feedback is greatly appreciated and motivates us to continue providing the best care. It is our pleasure looking after Mum.


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Current Review Score: 9.5 (9.522)

Overview of Review Score

The Review Score of 9.5 (9.522) out of 10 for Pembroke Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.522 for Pembroke Care is calculated as follows: ( (155 Excellents x 5) + (65 Goods x 4) + (23 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 245 Ratings = 4.522

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pembroke Care is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (4)

Charles

Charles D'Cruz

Job Title: Registered Manager

Joined: 1994

Charles D'Cruz has been the Registered Manager for more than the last 30 years.


Under his leadership, the business has grown to include a number of Independent Living and Assisted Living units which, together with the full Residential Care originally offered, the facility now offers the full range of care.


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Iqra Malik

Job Title: Deputy Manager

Joined: 2015

Iqra Malik is the deputy Manager for Pembroke Care and she has been with the company since 2015.


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Aneta Milanova

Job Title: Senior Healthcare Assistant

Joined: 2019

Aneta is one of our Senior Healthcare Assistants and has been with the company since 2019.


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Juile Turk

Job Title: Senior Healthcare Assistant

Joined: 2018

Julie is one of our Senior Healthcare Assistants and doubles up as a chef when needed.


Julie has been with the company since 2018.


Frequently Asked Questions about Pembroke Care

What types of Care is Pembroke Care registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pembroke Care provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Pembroke Care have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Pembroke Care?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pembroke Care to the centre of Reading?

0.8 mile(s) as the crow flies, distance by road may be significantly further.