What types of Care is Mulberry House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mulberry House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

What are the Facilities & Services at Mulberry House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mulberry House to the centre of Reading?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Mulberry House care home, 155a Wokingham Road, Reading, Berkshire RG6 1LP

Review from Tracy T (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience

Mum was staying as an emergency respite from the beginning of December to the end of February. This was her first time in a care home and so our first experience and there have been complexities for us as a family, particularly due to the distances involved between myself and mum. Throughout this whole

experience I have been able to call mum regularly and I speak to a member of the care team most times who always give me an update on mum. Whenever she has seen a health professional the home calls to let me know the outcome. We have needed extra support at times and nothing has been too much trouble and I can't praise the team enough as they have not only looked after my mum, but they have supported me during an incredibly difficult time and I am incredibly grateful to them all.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback, Tracy. We are very happy, that we were part of mum's life and managed to help during those challenging times.

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Review from Tim P (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

My mum was in the care home between January 2020 and December 2025. It is always a difficult decision to move a loved one into a care home but from the moment we undertook our initial visit to assess the home, we felt completely reassured and could see the family atmosphere within the home.
Every

family member and friend who visited the home always complimented the staff with their welcome and hospitality. My mum was always well-presented and we knew that she was always treated with respect, and love and care. The activities arranged were varied and encouragement was always given for the residents to join in.
We have many wonderful memories of her time at the home and the care provided.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your kind words. Your mum and family were an important part of our family for a long period of time and we are going to miss you greatly, guys. We have been through a lot of difficult moment (Covid 19 for example), but your support and understanding were very reassuring for us. Thank you very much for everything!

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Review from T P (Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience

Staff is very caring and helpful. Management is good. I feel safe and happy.

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Review from P T (Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience

My overall experience since I arrived at Mulberry House in February 2024 has been excellent from all staff including care staff, cleaners, cooking staff, and activities organiser. A big thank you.

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Review from J L (Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience

I am very happy to be at Mulberry Care Home, all staff are very helpful and caring. Any concerns or problems I may have, I am confident would be sorted out as soon as possible.

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Review from D B (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience

In the 2 years since my Mum moved into Mulberry House my trust, appreciation, and respect for them has only grown. There are always plenty of staff, and they have always been friendly, professional, calm, and kind in the way they deal with both my Mum and me.
Recently Mum’s condition has deteriorated,

she’s been spending her days in bed. When I visit, over the course of an hour 3 or 4 members of staff come into her room to check on, feed or talk to her. She’s not forgotten! We’ve bought a wheelchair suitable to spend the day in and now she has a sling and hoist so she can spend the day around people again.
There have been a couple of times that issues have had to be raised, especially in the first few months when Mum was not happy in the transition to living in a care home rather than her own home. These were dealt with promptly, openly, and professionally. It’s a weight off my mind to know that Mum is safe and well cared for. I would recommend Mulberry House.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your honest review. Our team is always striving to provide the best possible care for our residents and we are happy to work with everyone and resolve any issues.

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Review from G R (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience

What a wonderful place for my father to live in. Nothing is ever too much trouble in looking after my father. All the staff, from the cleaners through to management, are thoughtful and caring. The communication with relatives, I have always found to be excellent. It feels very much like a family. My

father's needs are well catered for, and any queries from myself are answered very quickly. A big thank you to everyone at Mulberry.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for submitting a review.
Safe to say, without Dad's help, our garden wouldn't be such a beautiful place.
Thank you for your support and understanding; we really appreciate it.

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Review from Robert P (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience

My father has been here for over a year now and couldn't be happier. He is back to full fitness and so happy. He loves working in the garden and tending to the flowers. My sister and I are so grateful to all the staff and management for all the help and support for our dad and ourselves.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback.
Mulberry wouldn't be the same place without Dad being part of our family.
Also, thank you very much for your support and encouragement since Dad was admitted to Mulberry Care; it means a lot to all of us.

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Review from M S (Nephew of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience

My aunt has been a resident at this home since late 2021 and I can honestly say that I have been very pleased with the level of service and care that she has received during this time. The staff and management are always friendly and helpful, and will always keep me updated with anything that they feel

I should be made aware of. As difficult as my aunt's condition is, I am confident with the quality and experience of care that she is receiving from all of the staff. Also, I like the various activities that are organised for the residents, and the recent garden party for the residents and families went down very well. All I can hope for is the best for my aunt, and I believe that is what she is getting here.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for your feedback.

We are always striving to be better and provide the best care possible for our residents.

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Review from C S (Granddaughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience

I cannot possibly explain how good the care has been for my grandfather at Mulberry House. He is beyond happy and truly enriched with the vast variety of activities which are often adapted to meet his individual interests. The staff go above and beyond to look after him and communicate with us as a

family. They all seem genuinely concerned for his wellbeing and nothing is ever any trouble. They have gone above and beyond since he moved in to make sure he feels like he's at home and the small touches like a party for this birthday which we could attend continue to make it feel like he's living in his own home for both him and the family. Thank you Mulberry House staff and management for all you have done and continue to do.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you so much for your kind comments and your time to leave a review.
We are very happy and we appreciate your feedback.

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Review from Wendy R (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience

Mum has been a resident at Mulberry for almost 3 years now. We are extremely pleased with the care she receives. Staff are fantastic and it is obvious when we visit that Mum has a lovely rapport with them.
Mum is happy and occupied. The activity programme is excellent and it is lovely to see all of

the photos every week of what has been going on.
Management is also excellent. Always on hand to answer any queries and always update us on any issues Mum may have. They have worked tirelessly to keep everyone safe through the pandemic and at the same time providing a safe environment for us to visit.
We couldn't wish for Mum to be in a happier safer environment - it has a lovely family feel.
Thank you as always Mulberry.

Reply from Angel Ivanov, Manager at Mulberry House

We appreciate you taking the time to leave us your comments. It is lovely to hear that you highly praise our organisation. Thank you for your kind words.

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Review from Mark K (Son of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience

My father has been a resident for more than 18 months and seems very happy in Mulberry. He is always very clean and responds well to the cheerful carers. During his residency, most weeks being under Covid restrictions, he has faced a number of health scares. As a family we were regularly updated with

any information, movements to/from hospital and Dr visits. Carers call on a daily basis inquiring as to his health whilst in hospital, all of which reassures us that they genuinely care!
The management team are very informative and seem to support the staff well, whilst maintaining good discipline and motivation.
Despite ongoing Covid restrictions, the home have managed visitors by creating a clean and safe visitor room. Posters and photos keep you informed as to the many activities carried out during the day; which seem to be enjoyable to all residents, judging by their smiling faces.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much Mark. We highly appreciate the support from your family for the last 18 months. It has been extremely challenging, but we are trying to provide the best care possible and keep everyone informed about their loved ones. We are always happy to receive such a great review for our care home. Thank you again.

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Review from S P (Daughter of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience

We as a family have been very pleased with the care my father has received from Mulberry House. It's been a very difficult time for everybody, but we feel it's been handled as best as they could by all the staff at Mulberry. Things are certainly looking up now, let's hope it continues. Many thanks to

all the staff.

Reply from Angel Ivanov, Manager at Mulberry House

Thank you very much for the kind words and appreciating our effort. We will keep on striving to deliver the best possible care for our residents.

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Review from Gary D (Son of Resident) published on 14 January 2022
Submitted via Website • Report

Overall Experience

The staff here are excellent and they have contributed hugely towards my father’s improvement in health and quality of life. They are helpful, friendly, accommodating and keep us updated with all matters in regard to my father. My opinion is the management seem to have their fingers on the pulse of

all aspects in caring for the residents. I believe the care home has recently been adopted by local authorities which is an indication of the higher standard of care now displayed at this institution. My congratulations (and thanks) to all the staff for their achievements.

Reply from Angel Ivanov, Manager at Mulberry House

We appreciate you taking the time to leave us your comments, It is lovely to hear that you find our staff helpful and kind. Thank you for your kind words.

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Review from James B (Husband of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience

Very pleased with the care my wife is receiving.

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Review from Mandy M (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience

My mother has been a resident at Mulberry Care home for nearly two years, I am very pleased with the care home, the staff are always friendly and helpful, They have an activities coordinator there five days a week who organises different activities with the residents every morning and afternoon, they

do exercises, singing, bingo, baking, knitting, painting, planting seeds in pots, and many more, they have a theatre company come in sometimes to put on shows for them to watch and they have children from schools come in sometimes to sing to them too and they’ve also had therapy dogs and small animals brought in for them to see and hold if they want to. Whenever there is a birthday they have a party with a birthday cake and candles. They take photos of the residents doing different activities and put them on their Facebook page for family members to see, which is great. I know that my mum is very happy and well cared for there.

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Review from Adrianna P (Granddaughter of Resident) published on 31 December 2018
Submitted via Website • Report

Overall Experience

My Grandad is currently residing in Mulberry House and has been for the past 2 years. I have always liked the home, but since the new change of management who has then brought in more staff such as an activities person - I can see such a big change for the better.
I always feel welcomed when I visit

and love the idea of having a facebook page in which I can look at pictures of what my Granddad has been getting up to!
You can tell that this home is a very caring home, and it makes me feel more at rest seeing how it is like my Granddad has his own little family in the home when we cannot make it in to see him.
Cannot recommend Mulberry House enough - if you want somewhere that puts your mind at ease then here is perfect.
Thank you for all you do!

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Review from Joanna L (Friend of Resident) published on 28 December 2018
Submitted via Website • Report

Overall Experience

I attend Mulberry House on a daily basis. Ever since there has been new management and a new activities coordinator the home has lifted and become amazing! The residents are much happier there are always activities taking place on a daily basis. The residents are going on outings. They celebrate the

residents' birthday without fail. Overall its such a happy bubbly home and there is always a smile on the resident's faces.

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Review from Joanne A (Daughter of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience

Never underestimate the guilt and bureaucratic and confusion regarding helping a loved one enter a care home suddenly. It has been one of the most stressful times of my life. However, the staff at Mulberry House have been amazing. I have not only felt supported as a relative but also I have felt that

through this difficult transition for my mum, they have been amazing with her. She has struggled with accepting her new life and certainly the limitations this has brought. The manager and all the staff have been at her side the whole time, identifying her needs on all levels (emotionally, spiritually, physically, intellectually) and helping her to not only feel she has at home with them but also a purpose and a future. Thank you all .

Reply from Maggie Fuller, Manager at Mulberry House

On behalf of myself and all the staff at Mulberry thank you very much for your kind review.

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Review from Claudette F (Niece of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience

I find the staff very patient and caring. I am impressed to see them sitting with some residents downstairs. Either to do their admin work or to entertain the residents. The fact they are sitting with them must be very comforting and reassuring for them. The food is much better than I expected and much

better than in other homes I visited. There is variety on the menu. The residents can choose and also can ask for something they like which is not normally on the menu. My aunt can have breakfast in bed and has the toasts she asks for.
You can ask anything that is reasonable and the staff will do their best to get it.
The only shortcoming I would complain about is about the confusion of the residents' clothes but the situation has improved. I am quickly informed when my aunt is not well and the staff call the doctor rapidly.

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