Forget me not Residential Home

151 Burnham Lane, LOCATED in Leaholme Gardens, Slough SL1 6LD
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8.9 53 Reviews
  • Forget me not Residential Home, Slough
Forget Me Not is a small, friendly and family-run home. Located in a quiet cul-de-sac in a leafy residential village of Burnham, the home is in the heart of the community. Residents can enjoy nearby local amenities including Burnham park, library and shops, as well as transport links into central Slough.

The team treat every resident as ‘one of their own’, with each being a valued part of the Forget Me Not family. They have a wide range of knowledge and expertise and are committed to providing superb care with sensitivity, respect and compassion. They also have close relationships with residents’ families, who are encouraged to share their feedback and be involved in their loved ones’ care.

Day to day life at Forget Me Not is packed with activities, from pursuing hobbies and keeping fit to parties. The home has regular visits from the community from yoga sessions to therapy animals. Fresh and nutritious food is prepared in the home’s chef; they get to know each resident’s favourite dishes so there is something for everyone and any dietary requirements can be catered for.

Forget Me Not was awarded overall ‘Good’ by the CQC at its most recent inspection (August 2019) with ‘Outstanding’ in Responding.

Care Provided by Forget me not Residential Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Forget Me Not Residential Home Ltd
  • Person in charge
  • Vaida Elliott (Manager)
  • Admission Criteria
    • Upon Assessment
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Forget me not Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,350
    • Self-Funded Residential Dementia Care £1,200 – £1,550
    • RESPITE Self-Funded Residential Care £1,300 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,550
  • Fees are dependent on size and location of room and the amount of assistance required. Fee will be provided after an assessment of needs.


  • (these prices are only a guideline, please contact Forget me not Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors respectfully asked to not visit before 8am and after 10pm for resident's privacy and rest.


  • Parking
  • Parking available at the home or on quiet cul de sac


Forget me not Residential Home Reviews (53)

Total of 53, showing 1-20
8.9

Forget me not Residential Home has a Review Score of 8.9 (8.900) out of 10, based on 5 reviews in the last 2 years. Over all time Forget me not Residential Home has 53 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My mum is receiving a very thoughtful, kind and conscientious level of care at her Forget Me Not Home. She is active in the various activities taking place (I receive short messages via social media to show this). The staff are patient and informative (where I am concerned) and I could not be more satisfied
with my mum's residency in the circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

Forget me not is an excellent care home that actually feels like a home. From the moment my nan joined I am certain she has been happy, and well looked after, and all her needs met. All of the staff are friendly and supportive and always make sure my nan is smiling. They provide events for residents
and families to attend which is a fantastic opportunity for everyone to make memories together. Overall I would highly recommend them!

Reply from Vaida Elliott, Director at Forget me not Residential Home

Thank you for taking time to give us an excellent review!


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Overall Experience  Overall Experience 4.0 out of 5

This is a small, friendly home and Mum is settled here.
The carers are helpful, and homecooked food is provided.

Reply from Vaida Elliott, Director at Forget me not Residential Home

Thanks for sharing your review with us and the community!


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Overall Experience  Overall Experience 4.0 out of 5

Short stay for respite only, therefore nursing care although available is not substantial. Training was necessary. The staff are very pleasant and do accommodate every situation as needed.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for two and a half years at Forget me not. It is a small home, and the care is of a very high standard. The staff are extremely friendly and helpful and "go above and beyond" in the care of my dad. Nothing is ever too much trouble for them. Management is responsive and deals
quickly with any issues. I feel that my dad is safe at Forget me not, and I can go home after visiting knowing he is well looked after. Dad frequently tells me how good the staff are.

Reply from Vaida Elliott, Director at Forget me not Residential Home

Thanks so much for taking the time to leave us a 5-star review - it's much appreciated!


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Overall Experience  Overall Experience 5.0 out of 5

Forget me not Home is a very warm and welcoming place. All the residents are followed with devotion and great care by the staff. It feels more like a big family. They offer various activities for the residents throughout the week. These activities are aimed at maintaining both good physical and emotional
health. The residents all look peaceful and happy. Certainly a very special gem!

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you for spending the time to compliment our staff and management team on the positive attributes they offer our residents at Forget me not. We do appreciate you review.


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Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Forget me not Residential Home. The care they have given to my aunt has been amazing. The management and staff have always made us, myself and my family feel very welcome when we visit our aunt. The atmosphere of Forget me not Residential Home is one of happiness when
we arrive and it is so evident that the residents are happy.

Reply from Tania Pell, Director at Forget me not Residential Home

It was an absolute pleasure caring for and supporting you and your aunt. We are happy in the knowledge that you were happy and comforted by our staff. Thank you so much for taking the time to leave your positive comments. We will be sure to pass on your thanks and gratitude to our wonderful staff.


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Overall Experience  Overall Experience 5.0 out of 5

The care that my auntie has been professional, caring and beyond expectation. From personal care is entertainment, the staff are a fantastic team. The care and attention are not only given to the resident but also to their family. No request is too much trouble. We are currently at a difficult time
and the support is amazing. From everyone here at Forget Me Not Residential Home. We cannot thank the whole team enough. A very family atmosphere here.

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you for taking the time to leave a positive review, particularly at this difficult time for you. We are happy that our staff provided care and support to your auntie and you. We will be sure to pass on your gratitude to our amazing staff.


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Overall Experience  Overall Experience 5.0 out of 5

A simply impeccable place, words actually fail me as to the love that surrounds this place! The care is unbelievable and they are like my dad's new family. I could not be happier and know my dad is safe. Thank you!

Reply from Tania Pell, Director at Forget me not Residential Home

A wonderful review. Thank you so much to take the time to log this review. The staff do try their best and we are delighted that dad feels part of the Forget me not family. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Watching a loved one needing more care than you can personally provide is a daunting and difficult task. However, from the moment I spoke to and visited Forget Me Not, I felt so reassured and had great peace of mind. I knew that my father would be extremely cared for in this homely and welcoming environment.
A home from home feel with family at its heart.

Reply from Tania Pell, Director at Forget me not Residential Home

We are delighted that our staff have been able to assist you in choosing a suitable home for your father. We are also glad that you have recognised the home from home family atmosphere we strive for. We look forward to working with you in making your father's stay a comfortable and happy one.


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Overall Experience  Overall Experience 5.0 out of 5

This is the most amazing care home! My wife is being wonderfully cared for and although only two weeks in she has settled really well. Her care has been personalised and the staff are respectful of all her needs. The food is excellent and I can only praise the management and staff for their kind, loving
attitude, compassionate care and the high standards they continue to maintain in these unprecedented times. My wife is safe, happy and well looked after and I could not ask for more.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you so much for your wonderful review. We are delighted that you are happy with the care your wife is receiving. We will be sure to pass your compliments on to our fantastic staff.


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Overall Experience  Overall Experience 5.0 out of 5

Forget me Not team has kept my dad safe and well over the pandemic. Activities are laid on to keep all the residents engaged with each other. Dad is happy, well-fed, and cared for.
What more could a daughter require?

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you so much for your review. The staff really appreciate their care being recognised, particularly in these challenging times. We will be sure to pass on your gratitude to them. Merry Christmas.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are so caring towards my Grandmother. They show concern and compassion at all times and go out of their way to ensure she is happy and comfortable. Management liaise with family regularly. Especially if they have concerns over her health. Receptive to suggestions from us all.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you for your lovely review. We will be sure to pass on your compliments to all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. Lovely staff who care well for the residents. Nice food for the residents and regular entertainment. We are always kept up to date with any medical problems and always informed of any accidents. We always know that mum is being looked after.

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you, Andrew, for your review. We will be sure to pass on your lovely review to our fabulous staff.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff do an amazing job, caring for all the residents at Forget me not Residential Home. Throughout covid, they have ensured all residents have had the best care and dignity reassuring their family. We know she could never have had better care than what Forget me not staff have given. Thank
you.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you Carol, for your praise of our dedicated staff, it is much appreciated particularly due to the challenging last two years.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff friendly and helpful. I visit regularly to conduct a religious service, which is well received.

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Overall Experience  Overall Experience 5.0 out of 5

I have no doubt in my mind that my grandmother is very well looked after here. I'd like to thank the staff for looking after her so well - thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt had led a full and active life, living on her own at 90-years of age was accepted into Forget me not care home needing care and support after having major surgery, also her mental state was affected due to constant infections.
My wife and I were concerned on how she would cope with the integration
into care home life.
What started off as a temporary move has been three years of total happiness as she put it.
“I am surrounded by love and happiness “.
The management and staff teams have all been trained to an exceptional standard giving their love, support and care totally, always happy in their work ethic.
For Forget me no, Covid has brought with it lots of problems to deal with, and they have dealt with it fantastically, with no residents or staff catching it so far - safety is paramount. Testing for Covid is constantly being updated, if visiting protocols change, access to my aunt via the communication platform Skype has been a tremendous worry free bonus.

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you so much for your review. We absolutely love providing support to your aunt, she too brings us a lot of joy and happiness. Long may our happiness continue.


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Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with the care and compassion given and shown to my mum. Forget me not is a warm and friendly home, and the standard of care is excellent. I’m kept up to date with mum's well being, very prompt if things change. Lots of activities provided to stimulate and always lots of smiling faces.
They have gone the extra mile during the pandemic and created a safe environment; I couldn’t ask for more.

Reply from Tania Pell, Director at Forget me not Residential Home

Thank you so much. We feel privileged to provide care to your mum and are delighted and proud of our staff's efforts.


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Overall Experience  Overall Experience 5.0 out of 5

A really hard decision for my fiercely independent father to move into residential care, yet with kindness, understanding and lots of jokes made the transition as easy as possible whilst giving him the space to adjust and retaining his dignity. Staff really mindful of the impact on the wider family
and great in supporting some tough conversations such as the surrendering of car keys! Although dad was only there for about 4-months, we experienced a huge range of skills and care from simple residential needs through to full nursing with special care and arrangements put in place to help the family say goodbye in tough COVID restricted times, and ease dad's passing ensuring absolutely no pain and dignity to the end. Thank you - your kindness will not be forgotten.

Reply from Tania Pell, Proprietor at Forget me not Residential Home

Thank you for your kind compliments particularly during the challenging time. We are grateful for the choice of our home to provide compassionate care and support.


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Current Review Score: 8.9 (8.900)

Overview of Review Score

The Review Score of 8.9 (8.900) out of 10 for Forget me not Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.400 for Forget me not Residential Home is calculated as follows: ( (29 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Forget me not Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Forget me not Residential Home

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Meet the Team (3)

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Marina Morgan

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Kathie Clark

Job Title: Registered Manager

Joined: 2012

Registered Manager


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Amy Vincent

Job Title: Head of Care

Joined: 2019

Head of Care


Frequently Asked Questions about Forget me not Residential Home

What types of Care is Forget me not Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Forget me not Residential Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Forget me not Residential Home have?

There are 16 Single Rooms.

What are the Facilities & Services at Forget me not Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Forget me not Residential Home to the centre of Slough?

3.3 mile(s) as the crow flies, distance by road may be significantly further.